• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process. • Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions. • Craft compelling technical demonstrations that clearly communicate our product's value proposition. • Create technical enablement resources that amplify our sales team's effectiveness and technical fluency. • Build self-service tools and documentation that empower customers to implement solutions independently. • Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!

• Translate business requirements into scalable technical solutions using the DigitalGenius platform • Configure workflows, integrations, and automation logic • Design and implement APIs and third-party integrations • Lead technical onboarding and implementation projects • Ensure timely and high-quality go-lives • Troubleshoot complex technical challenges across systems • Work closely with CSMs to align technical delivery with customer outcomes • Advise customers on best practices, scalability, and optimization • Support strategic expansions and advanced use cases • Provide structured feedback to Product based on customer needs • Identify feature gaps and contribute to roadmap discussions • Participate in beta testing and product validation initiatives • Continuously improve automation performance and AI accuracy • Proactively identify opportunities for process improvements • Contribute reusable assets, documentation, and internal best practices

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role offers a hands-on opportunity to support and optimize healthcare technology integrations in a dynamic environment. You will work across multiple technical channels, resolving complex issues related to connectivity, system performance, data validation, and implementation processes. Acting as a primary technical contact for clients, you will bridge business and technical expertise in healthcare revenue cycle management. The position emphasizes collaboration, problem-solving, and proactive client support, ensuring that integrations run smoothly and efficiently. With a focus on scalable solutions and strong relationship management, this role impacts client satisfaction and operational success. It is ideal for someone with deep healthcare systems knowledge and a passion for technical problem-solving. - Serve as the primary technical point of contact for client integrations, providing support, guidance, and issue resolution. - Lead implementation and integration efforts for healthcare revenue cycle management software, including data validation and performance optimization. - Build and strengthen relationships with internal teams and external clients to ensure seamless deployment and ongoing support. - Apply business and technical knowledge to triage issues, escalate appropriately, and provide strategic guidance during implementations. - Develop and maintain documentation, workflows, and technical support processes to standardize integrations and enhance client experience. - Collaborate with cross-functional teams to gather requirements, analyze workflows, and implement improvements in integration processes. Qualifications - 5+ years of experience in business analysis, implementation, integration, or client/payer-side roles in healthcare revenue cycle management software. - Strong knowledge of HL7, X12 message/file formats, interfaces, and XML. - Experience working with raw data sets, APIs, and healthcare data standards including X12 (270, 271, 278) and HL7 (ADT, SIU, ORM). - Proficiency with collaboration and project management tools such as Confluence and JIRA. - Bachelor’s degree in Business, Computer Science, or a related field is preferred. - Excellent communication and problem-solving skills with the ability to manage multiple priorities and technical issues. - Strong ability to build and maintain client relationships and work collaboratively with internal teams. Requirements - 5+ years of experience in business analysis, implementation, integration, or client/payer-side roles in healthcare revenue cycle management software. - Strong knowledge of HL7, X12 message/file formats, interfaces, and XML. - Experience working with raw data sets, APIs, and healthcare data standards including X12 (270, 271, 278) and HL7 (ADT, SIU, ORM). - Proficiency with collaboration and project management tools such as Confluence and JIRA. - Bachelor’s degree in Business, Computer Science, or a related field is preferred. - Excellent communication and problem-solving skills with the ability to manage multiple priorities and technical issues. - Strong ability to build and maintain client relationships and work collaboratively with internal teams. Benefits - Competitive compensation package with bonus plan. - Core benefits including medical, dental, and vision insurance, and 401(k) with company match. - Flexible remote work environment and flexible time off, including vacation, sick leave, volunteer time, and 12 paid holidays. - Opportunities for professional development and career growth. - Inclusive, people-first culture with global recognition for workplace excellence.

Procore is looking for a Partner Solutions Engineer to serve as a technical subject matter expert and champion to educate, enable, and grow our strategic NAMER partnerships. You’ll work with the NAMER Partnership team, who support our Strategic Partnerships and Account Management teams. This role will specifically focus on CM/PMs and Public Sector Partnerships. As a Partner Solutions Engineer, you’ll help our Partners understand best practices and construction project management solutions. You’ll work in a highly collaborative, creative, and driven environment that values openness, optimism, and ownership. This role will report to our Senior Manager, Value and Partners, and has the opportunity to work remotely from any U.S. location or be based in one of our U.S offices. We’re looking for someone to join us immediately. What you’ll do: - Own the technical enablement and support of our Strategic NAMER Partnerships to accelerate their knowledge and capabilities in selling, designing, implementing, and optimizing Procore Solutions. - Craft value-based presentations that address customer business problems and accelerate the adoption of the Procore platform. - Participate in technical demonstrations and coordinate multiple technical resources, both internal and external. - Work with Partner Account Executives & Sales team to close new logo, renewal, and expansion opportunities by addressing prospects’ technical challenges. - Develop and deliver bespoke “better together” narratives with Partners, utilizing the best of Procore technology and Partner Services. - Accelerate the technical onboarding of new Partners and partner staff by transforming them into Procore experts through training and support. - Collaborate with fellow team members as well as internal/external stakeholders to meet project milestones. - Work across all levels of the organization to develop best practices and connect partners with Product Managers and Marketing to further client success and Procore’s evolution as a market leader. - Assist in the development of our Partner Success Plans, specifically the technical education and enablement milestones and activities for the continued growth of our Partners. Who you are: - Required: Previous experience supporting the sale or implementation of PMIS solutions to Owners. - 5+ years of sales engineering experience, partner enablement, and/or specific enterprise construction industry expertise. - Previous experience working with Construction Management Firms. - Working knowledge of the Lifecycle Services necessary to provide customers with a comprehensive service outcome, including Professional, Software Development, Managed, and Support Services. - Working knowledge of the Procore-adjacent tech stack, including ERP, CRM, Cloud Infrastructure, and software in the Procore Marketplace that extends the capabilities of the Procore offerings. - Ability to leverage your technical aptitude to master Procore’s product offerings, business model, services, and emerging technologies - Ability to work cross-functionally and collaboratively with multiple stakeholders on a time-sensitive project. - Outstanding presentation and communication skills both in-person and through virtual meetings, direct messages, email, etc. - Strong analytical and problem-solving skills to synthesize meaningful information from ambiguous data. - Demonstrated ability to mentor, coach, and lead team members while acting as a strong individual contributor. - Experience acting as a technology evangelist and promoter of modernizing the Construction industry is a plus. - Understanding of the construction industry across different verticals (general contracting, subcontracting, real estate development, etc.) is a plus. Additional Information Base Pay Range: 63.61 - 87.50 USD Annual On Target Earning Range: 189,000.00 - 259,875.00 USD Annual This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.