Pay: $120,000 - $150,000 Job Description: Financial Program Manager Constellation, Inc. is seeking a highly experienced Program Manager (PM) to join our Homeland Security Team to support Financial Systems Modernization for U.S. Citizenship and Immigration Services (USCIS). The PM will provide executive-level leadership and strategic oversight of PMO operations supporting the modernization of USCIS financial systems. This includes governance, portfolio management, financial controls, systems integration coordination, compliance support, risk management, stakeholder engagement, and performance reporting. The Program Manager will serve as the primary interface with the Contracting Officer (CO), Contracting Officer’s Representative (COR), Chief Financial Officer (CFO) Directorate, Office of Information Technology (OIT), and other USCIS stakeholders, ensuring all contractual and programmatic objectives are achieved on time, within scope, and within budget. Key Responsibilities - Serve as the primary point of contact for USCIS leadership, CO, and COR on all contract matters. - Provide leadership and oversight of PMO support personnel across functional areas including financial management, governance, reporting, risk management, and systems modernization. - Lead program management activities supporting Financial Systems Modernization (FSM) initiatives, including ERP implementation, system enhancements, integrations, and financial reporting modernization. - Develop and maintain Program Management Plans, Integrated Master Schedules (IMS), Work Breakdown Structures (WBS), and Performance Management Baselines. - Establish and maintain governance frameworks supporting executive decision-making, investment review boards, and program control processes. - Oversee development of executive dashboards, monthly status reports, briefing materials, and performance metrics aligned with DHS and USCIS reporting requirements. - Manage financial oversight activities including budget tracking, cost controls, Earned Value Management (EVM) support (if applicable), and reconciliation reporting. - Ensure compliance with DHS financial management policies, federal internal control standards (e.g., GAO Green Book), OMB guidance, and applicable federal acquisition regulations. - Coordinate cross-functional integration between business, finance, acquisition, and IT stakeholders. - Identify, assess, and mitigate program risks; maintain risk registers and issue logs with actionable mitigation strategies. - Support audit readiness activities, financial statement support, and remediation of audit findings (e.g., FISMA, A-123, or financial audits). - Oversee quality assurance processes and ensure deliverables meet contractual standards and USCIS expectations. - Manage staffing, performance, workload distribution, and professional development of PMO personnel. - Support transition planning and knowledge transfer activities, as required. Qualifications - At least 8 years of experience in program or portfolio management supporting federal financial systems or enterprise modernization initiatives. - Demonstrated experience supporting DHS/USCIS - Proven experience leading PMO operations in large-scale ERP or financial systems modernization programs (e.g., Oracle, SAP, Momentum, or similar platforms). - Experience with federal financial management processes, including budget formulation, execution, financial reporting, and audit support. - Familiarity with federal compliance frameworks including OMB Circular A-123, FFMIA, FISMA, and internal control requirements. - Experience implementing governance structures, portfolio management practices, and performance measurement frameworks. - Strong knowledge of Agile, hybrid, and waterfall project management methodologies. - Demonstrated ability to manage multidisciplinary teams in complex, high-visibility environments. - Exceptional written and verbal communication skills, including experience briefing executive-level leadership. - Proficiency in project management and reporting tools (e.g., Microsoft Project, Smartsheet, JIRA, Power BI, or similar). Job Type: Full-time Work Location: RemoteBenefits: - 401(k) - 401(k) matching - Dental insurance - Employee assistance program - Flexible schedule - Flexible spending account - Health insurance - Life insurance - Paid time off - Professional development assistance - Vision insurance

Pay: $120,000 - $150,000 Job Description: Operational Systems Program Manager Constellation, Inc. is seeking an experienced Supervisory Program Manager (PM) to lead execution of the Operational Secure Tracking and Reporting Support Services for U.S. Customs and Border Protection (CBP), Air and Marine Operations (AMO). The Program Manager will provide executive-level leadership and end-to-end oversight of a multidisciplinary contract covering software development, curriculum development, training delivery, accreditation, multimedia production, technical writing, and operational support services. The PM serves as the primary interface with the Contracting Officer (CO), Contracting Officer’s Representative (COR), and CBP/AMO stakeholders, ensuring all contractual, technical, administrative, financial, and security requirements are executed on time, within scope, and within budget. Key Responsibilities - Serve as the primary point of contact for the Government (CO/COR) on all contract matters. - Provide executive oversight of Supervisory Project Managers and the Supervisory Software Project Manager. - Direct and manage a multidisciplinary team including software developers, instructional designers, accreditation specialists, multimedia professionals, instructors, technical writers, and training assistants. - Ensure successful performance of OpSTAR software development and lifecycle support (Agile/DevSecOps environment), Curriculum and CBT development (SCORM/Section 508 compliant), Training scheduling and logistics, Accreditation management (e.g., FLETA-aligned efforts), Multimedia and AV production and Law enforcement and aviation instruction support - Oversee development and submission of required deliverables, including Project Management Plans, Quality Assurance Plan, Risk Mitigation Plans, Weekly Activity Reports, Monthly Status Reports, Financial Estimates and Staffing Plans - Ensure compliance with DHS/CBP policies, including DHS 4300A, CBP OIT standards, Section 508, security directives, and applicable FAR requirements. - Manage contract financial performance, cost controls (including ODC approvals), and resource allocation. - Implement proactive risk identification and mitigation strategies. - Ensure continuity of operations and oversee transition support activities at contract closeout. - Maintain accountability for quality of work, data security, customer satisfaction, and overall contract performance. Qualifications - At least of 5 years of experience in program or project management supporting federal contracts. - Demonstrated experience managing large, multidisciplinary technical programs involving IT/software development and operational support services. - Experience supporting DHS, CBP, DoD, or other federal law enforcement or aviation organizations strongly preferred. - Proven experience managing Agile software development environments and complex stakeholder coordination. - Strong knowledge of federal compliance frameworks, including information security, accessibility (Section 508), and quality assurance standards. - Demonstrated experience managing budgets, staffing plans, and subcontractor performance. - Excellent written and oral communication skills, including experience briefing senior federal leadership. - Proficiency in project management tools (e.g., Microsoft Project, JIRA, or similar). - Bachelor’s degree required (Business Administration, Program Management, Information Technology, Engineering, or related field); Master’s degree preferred. - Project Management Professional (PMP) certification preferred. Job Type: Full-time Work Location: Remote Benefits: - 401(k) - 401(k) matching - Dental insurance - Employee assistance program - Flexible schedule - Flexible spending account - Health insurance - Life insurance - Paid time off - Professional development assistance - Vision insurance.

• Manage operational processes for Experience Reviews, Audits, and Customer Programs • Oversee intake and scheduling for research-related events • Maintain metrics, reporting mechanisms, and research-related data (Excel, dashboards) • Drive multiple initiatives concurrently in a fast-moving environment • Research, update, and maintain governance frameworks and SOPs related to legal, procurement, privacy, and operational policies • Maintain process documentation across cross-functional partnerships • Partner with procurement to ensure vendor compliance with security, privacy, and legal standards • Manage licensing, access, best practices, and compliance for the research tool stack (e.g., UserTesting, dscout, Qualtrics, Respondent.io, Tango) • Maintain AI/agent tooling used across the team • Identify, pilot, and scale automation opportunities (e.g., intake automation, tagging, synthesis, reporting) • Create dashboards to report on tool usage and research data • Organize, update, and distribute research best practices, templates, and guides • Audit and maintain SharePoint research repositories, ensuring standardization and metadata quality • Maintain researcher handbook resources and internal/external research insights sites • Ensure research insights reach key stakeholders through newsletters, SharePoint updates, and Teams channels • Build monthly newsletters and support structured communication channels • Manage researcher access, tool provisioning, and SharePoint permissions as part of standard onboarding/offboarding workflows

• As a Research Operations Program Manager, you will help build and scale global programs that strengthen the impact of a world‑class UX Research organization. • You’ll streamline operations, connect people and tools, and remove barriers so researchers can focus on high‑impact work. • This role requires an AI‑first mindset—leveraging automation, copilots, and agent‑based workflows to improve operational efficiency across research programs. • Your work will enhance operational excellence, governance, tooling, knowledge management, and communications across the research ecosystem.