BPCS, Comprehensive marketing solutions, ltd.

• Manage a portfolio of commercial and small-to-medium business accounts. • Protect existing revenue while identifying opportunities for account expansion and new customer acquisition. • Drive year-over-year revenue growth through proactive account planning and customer engagement. • Build and maintain strong customer relationships to influence purchasing decisions and long-term adoption. • Own sales opportunities through the full lifecycle, from discovery and qualification to close. • Coordinate cross-functional stakeholders, partners, pricing resources, and support teams to accelerate deals. • Leverage available programs, incentives, and funding mechanisms to remove obstacles and move opportunities forward. • Deliver high-touch concierge support for strategic and high-value opportunities. • Support inbound and partner-generated opportunities while creating net-new demand through outbound prospecting. • Execute targeted outreach campaigns to identify and develop qualified sales opportunities. • Expand adoption within underpenetrated or inactive customer accounts. • Maintain a healthy sales pipeline and consistently achieve activity and revenue targets. • Serve as the central point of coordination between customers, partners, and internal teams. • Enable partners with sales support, deal guidance, and program knowledge. • Ensure effective co-selling motions and lead management processes. • Align customer and partner engagement strategies to maximize revenue opportunities. • Track pipeline performance, forecasting, and key sales metrics. • Provide feedback to improve sales programs, playbooks, incentives, and processes. • Support scalable sales initiatives, including AI-driven selling strategies and automation capabilities. • Identify sales process gaps and recommend improvements to increase efficiency and customer satisfaction.

• Author, build, QA, and publish web pages in Contentful using approved templates, components, copy, and assets. • Assemble pages from reusable components and templates, following component specifications, content requirements, asset expectations, and authoring constraints. • Incorporate copy updates, asset uploads or mapping, UAT feedback, and copy-related SEO updates prior to publishing. • Create and manage rest-of-world market pages and support multi-market content publishing needs. • Own pre-publish QA for authored pages, including content accuracy, links, assets, formatting, layout, rendering, and adherence to publishing standards. • Support localization workflows, including localization file creation, hand-off, hand-back, and implementation of localized content. • Partner with content operations to ensure assets, copy, and page requirements are ready for authoring. • Collaborate with front-end development, design, QA, and program management teams to support launches and resolve authoring or publishing issues. • Maintain consistency across a modular, scalable web content system using standardized templates and reusable components. • Manage multiple concurrent page builds and launch timelines with minimal rework or escalation.

• Design, develop, and maintain data architectures and schemas to support data ingestion from multiple operational and infrastructure systems. • Develop and maintain automated ETL/ELT processes for extracting, transforming, and loading data from diverse data sources. • Build and support API integrations, database queries, scripting solutions, and file-parsing methods to acquire device inventory and configuration-state data. • Normalize and standardize data across various platforms and vendor applications into a common data model. • Integrate data into enterprise telemetry, monitoring, reporting, and analytics platforms. • Design and optimize data pipelines to support compliance monitoring, change tracking, and operational analytics. • Implement and maintain moderately complex logical and physical database designs. • Create and maintain dashboards, reports, and data visualizations using real-world operational datasets. • Troubleshoot and resolve production data collection, integration, and quality issues. • Develop technical documentation, data schemas, interface specifications, and telemetry requirements. • Collaborate with internal stakeholders, subject matter experts, and external vendors to gather requirements and support project delivery. • Participate in project planning, design discussions, and weekly status reviews to track progress, risks, and blockers. • Support ongoing enhancements as new systems, applications, and data requirements are introduced.

• Drive the strategy, curation, optimization, and performance analysis of customer-facing digital content experiences across a suite of productivity and AI-powered products. • Blend content strategy, visual design evaluation, data analytics, experimentation, and stakeholder influence to ensure customers are presented with relevant, engaging, and high-quality content. • Use both quantitative insights and creative judgment to identify what resonates with users, inform content investments, guide experimentation efforts, and deliver recommendations that improve customer engagement, satisfaction, adoption, and business outcomes.

• Design, develop, test, and maintain C#/.NET automation tools, including console applications and Worker Services. • Build tooling that converts Excel-based device templates into structured CSV, configuration, or pipeline-ready outputs. • Develop and refine applied machine learning models for telemetry tag classification and template-field mapping. • Perform feature engineering and data preparation using messy historical industrial controls and telemetry datasets. • Prototype ML or data-processing approaches in Python when appropriate, then help transition production logic into the core C#/.NET stack. • Validate telemetry data quality and mapping accuracy across cloud-based data pipelines. • Work with Azure IoT, Event Hub, Kusto/KQL, and related data services to troubleshoot and verify end-to-end data flow. • Modify, maintain, and enhance existing databases, database structures, and legacy systems as needed. • Partner with stakeholders to gather requirements, estimate scope, and deliver solutions from development through testing and release. • Identify opportunities to reduce manual processes, improve onboarding efficiency, and increase automation reliability. • Troubleshoot issues, perform root-cause analysis, and make system changes to resolve defects or data-quality problems. • Write technical documentation and provide knowledge transfer so delivered tooling can be maintained long-term. • Mentor or support teammates through code reviews, technical guidance, and constructive feedback.

• Build and execute a community engagement strategy that supports a growing global audience. • Identify opportunities to expand community reach, improve engagement, and drive adoption. • Develop and maintain community programs, activation plans, and engagement calendars. • Continuously optimize community initiatives using data, feedback, and performance insights. • Manage and nurture an active community of educators, parents, and learners across platforms. • Serve as a trusted advocate for the community, ensuring their needs and perspectives are represented. • Foster meaningful interactions through discussions, content, events, and direct engagement. • Maintain a safe, inclusive, and supportive community environment aligned with best practices. • Lead and support community programs such as ambassador initiatives, trainings, and events. • Partner with marketing, product, and social teams to align on messaging, campaigns, and initiatives. • Share community insights to inform product strategy, feature development, and user experience. • Contribute to and support community-facing content across social and owned platforms. • Monitor community health, engagement metrics, and sentiment trends. • Prepare regular reports summarizing insights, performance, and opportunities.

• Design expressive, visually compelling features for AI-powered news, discovery, personalization, and interest-feed experiences. • Create clear, engaging visual stories that communicate product ideas and design rationale to stakeholders. • Own end-to-end design for assigned features, from concept development through final engineering handoff. • Partner closely with product managers, engineers, content strategists, and cross-functional stakeholders to define problems, explore solutions, and align on scope. • Work effectively within an established design system to deliver cohesive, scalable, and production-ready designs. • Create designs and prototypes in Figma to validate interaction flows, usability, and visual direction. • Build or collaborate on lightweight interactive prototypes, including coded prototypes when needed, to test and communicate ideas. • Apply a sharp eye for detail to ensure pixel-perfect execution, visual quality, and strong fit and finish across releases. • Collaborate with motion designers to integrate animation, transitions, and micro-interactions that improve usability and delight. • Present work in design reviews, incorporate feedback, and clearly articulate the rationale behind visual decisions. • Stay current on emerging design trends, AI capabilities, prototyping tools, and consumer content behaviors to inform innovative product experiences.

• Collaborate with product and engineering teams to support customer onboarding and technical adoption. • Develop, maintain, and own customer-facing GitHub repositories and related codebases. • Design, build, test, and deploy software solutions for scientific computing and data science applications. • Apply software engineering principles to address scientific, research, and computational challenges. • Create, maintain, and improve reusable AI agents, automation workflows, and community assets. • Utilize AI, LLMs, and agent-based technologies to enhance customer solutions and development processes. • Support machine learning and data science workflows through software development and integration efforts. • Contribute to simulation-based projects and computational science initiatives. • Troubleshoot technical issues, identify root causes, and implement effective solutions. • Follow software development best practices, including version control, testing, documentation, and code reviews. • Engage with customers to understand requirements, provide technical guidance, and drive successful outcomes. • Help establish and promote engineering best practices across customer and community projects.

• Design, develop, and maintain machine learning models for robotics and embodied AI applications • Fine-tune and improve complex software implementations for robotic systems • Build and maintain training and evaluation pipelines using tools such as Azure Machine Learning • Analyze, curate, and refine datasets for robotic and AI model performance • Develop tools and frameworks for rapid deployment of algorithms in simulation and on robotic hardware • Integrate robotic control and perception systems with simulation environments • Architect and implement test automation infrastructure for robotics software • Troubleshoot, debug, and resolve issues across production and research systems • Support deployment efforts and assist with customer-related technical issues • Contribute to open-source robotics software and research initiatives • Collaborate with cross-functional teams to drive research impact and system performance • Document technical designs, workflows, and system improvements

• Support the planning and execution of influencer campaigns and creator activations aligned to franchise priorities, launches, cultural moments, and community engagement opportunities. • Partner with influencer marketing leadership and cross-functional stakeholders to translate campaign goals into clear creator-focused plans, timelines, deliverables, and activation workflows. • Manage day-to-day creator partnership operations, including creator outreach, agency communication, briefing, scheduling, deliverable tracking, approvals, and launch support. • Coordinate campaign logistics across multiple stakeholders, including asset delivery, content timelines, legal/approval workflows, and creator communications. • Help identify and recommend creators who align with brand values, audience goals, campaign objectives, and community expectations. • Maintain awareness of gaming creator trends, platform behaviors, emerging communities, and best practices across YouTube, Twitch, TikTok, Instagram, and other social channels. • Support creator engagement opportunities connected to tentpole moments, live events, multiplayer activations, sponsored programming, and other community-facing initiatives. • Track and interpret influencer campaign performance, contribute to reporting dashboards, and prepare campaign recaps with insights and recommendations. • Ensure creator partnerships feel authentic, community-first, on-brand, and aligned with player expectations. • Collaborate effectively with internal stakeholders and external partners to ensure deliverables are completed on time, on brand, and at a high quality level.