Process Improvement, Project Manager plays a critical role within the Operations organization at KPI Solutions, driving visibility, consistency, and scalability across the company’s delivery and operational execution. This individual contributor role is responsible for partnering closely with Scheduling, Project Management, and functional leaders to develop dashboards, reporting, and operational insights that provide clear visibility into project schedules and delivery performance. In addition, this role leads the design, implementation, and continuous improvement of core operational processes and tools that enable KPI Solutions to scale efficiently while maintaining predictable execution. The Operations Excellence Lead serves as a cross-functional partner and change agent, translating data into actionable insight and processes into consistent execution across the organization. • Develop and maintain operational dashboards and reporting that provide visibility into project schedules, delivery performance, resource utilization, and key operational KPIs. • Partner closely with the Scheduling function to ensure project schedule data is accurate, standardized, and effectively leveraged for operational insight and decision-making. • Define, document, and standardize core operational processes across the organization, including project planning, execution, handoffs, and escalation workflows. • Identify inefficiencies, gaps, and risks within existing operational workflows and recommend scalable, practical improvements. • Design and implement operational tools, templates, and frameworks that support consistent execution across projects and teams. • Support leadership by translating operational data into actionable insights, trends, and recommendations. • Establish and maintain operational governance standards, including metrics definitions, reporting cadence, and process ownership. • Facilitate cross-functional alignment by clarifying roles, responsibilities, and expectations across Operations, Delivery, Scheduling, and other functional teams. • Support change management efforts by driving adoption of new processes, tools, and reporting standards across the organization. • Continuously evaluate operational performance and lead continuous improvement initiatives to enhance efficiency, predictability, and scalability. • Travel required, up to 10–15%. • Lean, Six Sigma, or continuous improvement certification preferred. • Experience with Microsoft 365 – Office Applications. • Strong organizational skills with high attention to detail and follow-through

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description IEM is looking for a Full Time Project Manager who is ready to develop and execute a comprehensive program strategy to achieve the goals of a state's Rural Health Transformation Program (RHTP). We are looking for detail-oriented, knowledgeable, and flexible project managers who will work with the IEM teams under the direction of the client; promoting operational change, standing up new processes, and integrating existing state systems. Primary Location: Live within the state of Oklahoma. Work will take place either in the field, in an office environment, or from a personal location and will depend on the need of the project. Travel Requirements: This position may require travel to complete work assignments or attend meetings. Essential Functions: - Manage the implementation of RHTP projects/program as determined by the state, including day-to-day program governance and oversight of the grant. - Monitor project timelines, budgets, and performance metrics to ensure successful delivery and compliance with all federal and state funding and grant management guidelines. - Identify risks, propose mitigation strategies, and prepare the projects for audit readiness from the beginning. - Coordinate with internal and external stakeholders to align project activities with program objectives and funding requirements. - Collaborate with state leadership and community partners (as needed) to enhance program effectiveness and sustainability. - Lead a team of project staff (coordinators/analysts, etc.) to support the execution of program activities and deliverables. - Prepare and present program updates and reports to key stakeholders, including progress reports, budget analysis, and impact assessments. - Evaluate program outcomes and impact on rural health systems/programs/infrastructure in the state. - Remain flexible and available to operate within the dynamic needs of a multi-year project that may evolve and require additional or different efforts. - Collect, organize, and analyze quantitative and qualitative program data to evaluate project performance against established benchmarks and inform evidence-based recommendations to state leadership. - Interpret statistical reports, dashboards, and data visualizations produced by internal analysts or external evaluators, translating findings into actionable insights for non-technical stakeholders. - Apply basic statistical methods to monitor key performance indicators, validate data integrity in grant reporting, and support audit-readiness documentation. Qualifications - Bachelor's degree in a relevant field, such as public health, public administration, etc. - Ten (10) or more years in health project/program administration and grant management, preferably at the local, tribal, or state government level(s). - Five (5) or more years of supervisory experience. - An equivalent combination of experience and training that demonstrates the required knowledge, skills, and abilities necessary to effectively perform the duties and functions of this position may be considered in lieu of a degree. - Knowledge of and demonstrated experience with federal grant regulations and compliance requirements, particularly related to the Rural Health Transformation Program and/or state and other applicable federal grant funding requirements. - Strong leadership and team management skills to inspire and guide project teams towards program goals. - Excellent communication and stakeholder engagement skills to foster partnerships and collaboration. - Ability to prioritize and manage multiple projects simultaneously in a dynamic environment. - Analytical and strategic thinking abilities, grounded in data literacy and statistical reasoning. - Demonstrated proficiency in data interpretation and basic statistical analysis, including experience working with datasets, performance dashboards, or analytical tools. Requirements - Master of Public Health, Master of Public Administration (preferred). - Demonstrated work with Centers for Medicare & Medicaid Services (CMS) programs, rural health initiatives, or large-scale federal health grants. - Experience with Statistical software or data analysis platforms and familiarity with health-related data sources. Benefits - Salary will be based on experience and location: $60,000 - $140,000. - 10 paid Holidays. - Vacation Pay. - Sick Pay. - 401 (K) plan with matching. - Company paid STD and LTD. Company Description IEM is committed to providing reasonable workplace accommodations for individuals with disabilities. If you require assistance or reasonable accommodation during any part of the application or employment process, please email IEMhumanresources@iem.com with specific details about the requested accommodation.

• Manage end-to-end delivery of multiple concurrent IT projects related to contact center and customer experience platforms. • Develop and maintain project schedules, milestones, risk registers, and dependencies. • Coordinate project execution across infrastructure, application, integration, and CX operations teams. • Track progress against scope, schedule, and quality objectives; escalate risks and issues as needed. • Support cloud migrations, platform upgrades, feature rollouts, and configuration changes. • Act as a liaison between IT, contact center operations, CX teams, and external vendors. • Execute projects using standard IT delivery methodologies (Agile, Waterfall, or hybrid).

Project Manager, Federal Operations Phillips Corporation is a global powerhouse in manufacturing technology, and we’re looking for a Project Manager who refuses to settle for "good enough." This isn't just about managing contracts; it’s about owning the lifecycle of high-stakes Federal machine contracts from the first handshake to final completion. You’ll be tactical lead—reviewing proposals, commanding post-award meetings, and orchestrating internal and external service teams to ensure our customers receive nothing short of excellence. You’ll navigate the complexities of Federal compliance with precision, ensuring every form is submitted and every obligation is crushed. We don’t just meet expectations; we redefine them. As the primary architect of your region’s success, you will demonstrate expert-level mastery over every contract from pre-award to completion with 100% accuracy and surgical compliance. You aren’t just a coordinator, you are the project’s champion and the ultimate source of truth for partners, vendors, and customers alike. You will take total accountability for the mission, owning the timeline and the process for machine deliveries, rigorous inspections, and lightning-fast maintenance execution. By obsessively learning your customers' needs and building unbreakable relationships, you will deliver legendary service that ensures their experience is the "Best Ever," every single time. Are you ready to build something better? If you are a technical project management expert with a talent for high-level communication and a mastery of Excel and CRM systems, you’ll thrive here. We want a lifelong learner who is organized, audacious, and ready to drive our Federal division to new heights. If you have the skills to lead and the grit to improve everything you touch, we want to talk to you. Compensation at Phillips is based on the market and your individual level of contribution. The expected pay range for a qualified person in this role is between $80,000.00 and $90,000.00 annually. If you have a different suggestion, please mention it in your application. Phillips offers a world-beating collaborative culture and competitive pay and benefits. In our 60+ year history, Phillips has grown from a handful of employees to over 700 supplying and supporting manufacturing technology in the United States and overseas. Please apply on our website today at https://apply.workable.com/phillips-corporation/ Phillips Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Phillips Corporation is an E-Verify participant.