This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description GFT is hiring a Senior Project Manager / Tolling Specialist to join our Transportation team. In this role you will lead tolling initiatives, optimize operations across systems, and provide strategic insight on interoperability, finance, and compliance. This role is hybrid / Remote but will include occasional travel for site visits or project meetings. Working on the roadway team at GFT offers the opportunity to engage in transformative projects that enhance transportation infrastructure, improves community connectivity, and provides the toll-paying customer confidence that tolls are accurately assessed and they are provided modern conveniences for toll payment. Our team supports a wide range of efforts—from tolling systems to highways, bridges, and traffic operations—delivering resilient, sustainable solutions that meet the demands of complex, multimodal roadway networks and promote safe, efficient, and reliable travel for all. As a Senior Project Manager / Tolling Specialist, you will deliver advisory services in toll programs and toll operations as well as providing operational and implementation oversight in commercial back office/customer service center systems and operations to tolling clients. The candidate will also be called upon to offer subject matter expertise through all phases of toll collection system and operations life cycle from assessing current state to assisting in planning for the future. The Senior Tolling Specialist position also provides assistance with operational concept development through final selection of technology and services, and subsequently providing value-added management and oversight services during operations with an emphasis on commercial back offices and customer service and contact call centers. The candidate will perform complex data and business process analysis to identify opportunities for improvement, need for additional decision-support tools and information, and to arrive at actionable recommendations that can be implemented to improve business outcomes. In this capacity, the successful candidate will be responsible for the following: - Participates in project management activities to include related oversight activities and internal GFT project reporting. - Develops tools for performing in-depth analyses to review for compliance, assess operational efficiencies, perform cost/benefit and other feasibility analysis, create conceptual pricing tables, analyze pricing proposals, and evaluate contractor and system performance. - Provides regular and meaningful progress updates to the client on all assigned work as well as prepare and present clear and concise summaries of analyses. - Develops documents such as technology research reports, system assessments, operations assessments, procurement documents such as requests for proposal solicitations for toll systems, back-office systems, customer service and operations, many of which will become public documents. - Reviews documents including procurement proposals, project plans, system design documents, test plans/scripts, software release notes, system upgrades and updates, etc. - Supports commercial back office and customer service center implementations including support for oversight of design, testing and installation. - Working as a member of a project team, provides toll program development, policy, technology and operations planning as well as implementation and operations oversight as an advisor to toll clients. - Participates in GFT business development initiatives such as via industry networking and responding to requests for proposals. Qualifications - Bachelor’s degree in finance, business, computer science or related discipline. - 10+ years of experience in toll back office/customer service centers, and/or toll operations solutions or industries that have high transaction environments such as transit, payment industry, and/or customer relationship management solutions. - Proficient in Microsoft tools and related applications, including Teams, Word, PowerPoint, Visio, and MS 365. - Advanced Excel skills with the ability to organize and manipulate data, create complex formulas, Pivot Tables, and build value-added data extracts and summaries. - Skilled in analyzing revenue, expenses, and costs; performing financial feasibility and cost/benefit analyses; creating innovative pricing schema and assessing pricing proposals. - Deep understanding of Toll System – Commercial Back Office (CBOS) functions, covering telephony, CRM, payment systems, account management, invoicing, interoperability, and collections. - Strong command of CRM platforms; adept at navigating account management modules, interpreting customer contact strategies, applying business rules, and ensuring compliance with data security standards and PCI requirements. - Capable of workflow analysis, identifying transaction flows, decision points, and exception paths, and translating findings into actionable documentation. Requirements - Extensive background in tolling customer service centers and toll operations, with a thorough understanding of industry practices and operational structures. - Solid grasp of industry terminology, performance metrics, measurement methodologies, and workforce management strategies. - Well versed in debt collection principles and industry best practices. - Skilled in reviewing records for compliance, identifying exceptions, and preparing detailed assessments. - Capable of evaluating interagency processes, including reconciliation, settlement, and exception management. - Familiar with E-ZPass Inter-CSC specifications, business rules, and operational procedures. - Proficient in tools such as Power BI, SQL, and data extraction techniques. - Strong understanding of regulatory frameworks; able to interpret legislation and statutes, identify limitations and opportunities, and recommend policy or process changes. - Knowledge of roadside toll systems (RTCS), associated equipment, toll host systems, and integration with commercial back office operations (CBOS). - Knowledgeable in APIs, Interface Control Documents (ICDs), and related methods for system-to-system data exchanges. Benefits - Hybrid (in-person and remote) work environment. - Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance. - Tax-deferred 401(k) savings plan. - Competitive paid-time-off (PTO) accrual. - Tuition reimbursement for continued education. - Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations. - Incentive compensation for eligible positions.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Project Manager in this role, you will be responsible for leading the creation of the DHS GO.gov PMO Charter and overseeing the coordination of PMO activities and workstreams. You will manage the identification and follow-up of action items, ensuring that all tasks are tracked and completed efficiently. Your responsibilities will also include developing and updating GO.gov content for stakeholders, keeping them informed of progress and changes. Advising DHS GO.gov leadership on all aspects of the modernization program will be a key part of your duties, requiring you to provide strategic guidance and recommendations. - Create and maintain the DHS GO.gov PMO Charter. - Coordinate PMO activities and manage multiple workstreams. - Identify, track, and follow up on action items to ensure timely completion. - Develop and update GO.gov content for stakeholders. - Advise DHS GO.gov leadership on all aspects of the modernization program. - Facilitate effective communication among project teams and stakeholders. - Oversee project management and work management processes. - Support project coordination to ensure alignment with program goals. Qualifications - Bachelor’s Degree in IT, Cyber Security Business, Engineering, Management or a related field. An Associate’s Degree and 10 years of experience may be substituted for the BA/BS or equivalent relevant experience. - PMP Certification required. - 6-8 years of experience with a minimum of 2 years Project Management experience. Requirements - Work Management - Project Management - Communication - Project Coordination - PMP Required Benefits - Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. - The compensation displayed for this role is a general guideline based on these factors and is unique to each role. - Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

• Coordinate activities, resources, equipment, information related to specific jobs • Interface with clients to identify and define project requirements and timelines for shipments • Interface with clients and vendors to issue orders, invoices and collect on past due receivables • Ensure clients’ needs are met as project evolves • Prepare project proposal time frames, schedule and budget • Monitor and track progress of specific jobs • Proactively communicate project status to all internal and external stakeholders • Use project management tools to monitor working hours, budget, plans and spend • Issue all appropriate legal paperwork relating to specific jobs • Reconcile all completed jobs and submit for billing • Follow up with the customer to ensure complete satisfaction and identify improvement opportunities • Enter orders in company accounting system • Prepare reports as requested • Participate in company process improvement initiatives as requested by management

Req ID: 362032 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Project Manager / BA - Endpoint Modernization to join our team in Salem, Oregon (US-OR), United States (US). The Project Manager / BA provides end‑to‑end project management services for an enterprise technology deployment, overseeing planning, execution, governance, and closure. This role is responsible for establishing and maintaining project governance, coordinating cross‑functional technical and business teams, managing rollout planning and change management activities, and ensuring operational readiness and post‑deployment validation. The Project Manager / BA proactively manages risks, issues, and decisions, while ensuring deliverables meet business requirements and established governance standards. The position also ensures the project is completed with documented handoff and formal closure. This position supports plan development, progress reporting, mentoring, and other related services at the direction of the NTT DATA Delivery Director. Job Responsibilities Include: • Establish and maintain project governance cadence, including status reporting, steering committee updates, and decision governance. • Ensure all project deliverables comply with project governance standards. • Drive stakeholder alignment and manage cross‑functional dependencies across IT, security, identity, endpoint, support, and business teams. • Develop current‑state assessments, future‑state design, and gap analyses for endpoints, identity, security, applications, and support processes. • Develop documentation of functional and non‑functional requirements and the agreed solution approach in collaboration with business and technical owners. • Develop, maintain, and socialize a comprehensive Project Management Plan, including sub-plans. • Create and manage the integrated project schedule. • Initiate corrective actions to stay on schedule. • Manage scope, resources, budget, and quality controls. • Coordinate execution across internal teams and external vendors, proactively identifying and managing constraints and risks. • Build and manage deployment rollout wave planning and provide execution oversight throughout project lifecycle. • Coordinate communications, readiness checkpoints, training logistics, and user adoption activities. • Ensure post‑deployment validation activities and operational handoffs are completed, documented, and approved. • Create and maintain project risk, issue, and decision logs, ensuring timely escalation and resolution. • Develop and present weekly and monthly executive status reports. • Ensure work is completed on time and of high quality. Basic Qualifications: • A minimum of eight (8) years’ experience, including endpoint or device deployment initiatives. • A minimum of six (6) years of project management experience with medium-to-large-sized information technology projects. • A minimum of three (3) years of experience in business analysis. • Bachelor’s degree, or equivalent work experience. Preferred Skills: • PMI Project Management Professional (PMP) certification. • A minimum of three (3) years of project management experience working in government. • A minimum of five (5) years of experience working as a consultant in a client-facing role. • Certified Business Analysis Professional (CBAP) credential. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $79,920- $145,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.