This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director of Sales Operations role sits within the GTM Operations function, supporting Sales and Channel teams that serve public safety and first-responder agencies. This is a senior, hands-on position responsible for owning the full analytics and forecasting engine that drives revenue predictability — spanning pipeline management, quota modeling, and territory planning. The role partners closely with Finance, Accounting, and Data Services, and requires deep expertise in Salesforce, BI tools, and statistical modeling, along with the ability to translate complex data into clear insights for leadership. Beyond analytics, the position leads process optimization, compensation design, and sales enablement, making it a highly cross-functional role that sits at the intersection of strategy and execution. Key Performance Objectives - Strategic Planning & Forecasting: Develop long-term sales strategies aligned with company goals. Lead forecasting processes to ensure revenue predictability and accurate pipeline management. - Process Optimization: Analyze end-to-end sales workflows to identify bottlenecks and implement repeatable, scalable processes. This often includes defining lead-to-cash cycles and stage-gate criteria. - Technology & CRM Management: Administer and optimize reporting from RevOps tooling stack (CRM, marketing automation, BI) in partnership with Systems teams. Evaluate new tools, ensure seamless integrations, and drive user adoption. - Data Analytics & Insights: Oversee data governance and create regional or company-wide dashboards. Translate complex data sets into actionable insights for the executive team and board. - Sales Enablement & Training: Collaborate with HR and marketing to develop onboarding programs, sales playbooks, and training materials that reduce the ramp time for new hires. - Incentive & Territory Design: Design sales compensation plans, quota models, and territory frameworks to motivate the team and maximize market coverage. Qualifications - 8–10+ years of experience in sales operations or revenue operations. - 3–5 years in a leadership capacity in sales or revenue operations. - Advanced expertise in CRM platforms (Salesforce certification is a plus). - Intermediate or higher-level experience and skills in BI tools (Tableau, Power BI). - Sales automation software tooling experience. - Intermediate Excel skills: LookUps, pivots, power queries, etc. - Strong ability to use statistical techniques for modeling and predictive analytics. - A bachelor’s degree. Preferred Skills & Expectations - Sales Compensation design experience. - Captivate IQ experience. - Gong experience. Target Outcomes - Support our forecast and deal desk on readouts. - Partner with systems team for Salesforce optimization. - Support managing sales tech stack. - Completing and implementing our compensation tooling tech stack. Employee Value Proposition - High exposure to Executive leadership team. - Highly autonomous role. - Cross-collaboration with key functions including marketing and sales enablement. - Executive mentorship from CSO. The Environment - Bring a positive attitude and effort with you each day. - Collaborative – with peer colleagues, other departments, and clients. - Team oriented. - Own it: Servant leadership mindset. - We have a talented, passionate team eager to continue learning and grow our impact. - We are strategists and optimizers relentlessly focused on outcomes. - Enjoy positive, collaborative relationships & shared goals between Sales, Marketing, Sales Ops, Finance. - Lexipol values a comprehensive Go to Market team that includes Sales Ops & Marketing as strategic growth drivers, providing the opportunity to develop and drive strategies that deliver results. - We are a team that takes work seriously but not themselves. We emphasize intentional relationship-building and collaboration to maintain a strong, connected team. Compensation and Benefits - Lexipol offers a competitive base salary, monthly, quarterly, or annual incentive and a comprehensive benefits package including 401(k) with Company match and a flexible paid time off plan. - Compensation for this role consists of a base salary up to $159,000 with a bonus opportunity of 10%.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director, US Field Effectiveness & Operations is a critical role within the Commercial organization, responsible for driving strategic initiatives and operational excellence to fuel business growth. This individual will build the operational infrastructure for the Key Account Manager (KAM) field force from the ground up, including: - Field analytics and dashboards - Territory sizing and alignment - Targeting - Development and execution of field force effectiveness programs This role requires strong cross-functional collaboration across: - Sales - Marketing - Market Access - Advanced Analytics - Patient Services - Finance - IT - US Commercial Leadership The Director will champion innovation and operational efficiency, building scalable processes that enhance collaboration and field productivity with a patient-first mindset. This is a remote-based, individual contributor role requiring strong communication, self-initiative, and consultative engagement skills. Qualifications - Bachelor’s degree with 10+ years of experience in biotech, pharma, or life sciences. - 5+ years of experience in field sales, sales leadership, field operations, or consulting roles with deep field operations exposure. - Proven track record supporting or launching rare disease therapies, preferably in neuromuscular, neurodegenerative, or neurodevelopmental indications. - Demonstrated ability to build and scale commercial infrastructure, including vendor management. - Strategic thinker with strong business acumen and a results-oriented mindset. - Proficiency with commercial technology platforms and data, including CRM, BI tools, Snowflake, Boomi, SP/SIP, and HUB data. - Excellent written and verbal communication skills, with experience presenting to senior leadership. - Strong problem-solving skills and ability to operate effectively in a fast-paced, evolving environment. - Travel may be required for this role. Requirements - Build field reporting and analytics capabilities from the ground up to support KAM performance and decision-making. - Partner with field leadership to define KPIs and develop analytics and dashboards to track performance and impact. - Design and lead a Quarterly Business Review (QBR) process to assess commercial effectiveness and outcomes. - Spend time in the field to understand Dyne’s operating model and translate insights into practical, field-ready solutions. - Own KAM performance analytics and execution in support of incentive compensation programs. - Collaborate with the KAM team to design and implement an account planning tool. - Develop regional and account-level performance dashboards. - Recommend and drive enhancements to BI and CRM tools to improve KAM effectiveness. - Serve as the primary point of contact for the VP, Customer Experience, KAM leadership, and the KAM field team. - Lead field force sizing and structural planning for upcoming launches and ongoing strategic reviews. - Establish and maintain territory alignment and adjustment processes. - Lead account and HCP targeting strategy and analytics in partnership with the Data and Advanced Analytics teams. - Optimize field enablement tools, materials, and processes to maximize field productivity. Benefits - MA Pay Range: $188,000 — $230,000 USD - The pay range reflects the base pay range Dyne reasonably expects to pay for this role at the time of posting. - Individual compensation depends on factors such as education, experience, job-related knowledge, and demonstrated skills. Company Description Dyne Therapeutics is focused on delivering functional improvement for people living with genetically driven neuromuscular diseases. We are developing therapeutics that target muscle and the central nervous system (CNS) to address the root cause of disease. The company is advancing clinical programs for Duchenne muscular dystrophy (DMD) and myotonic dystrophy type 1 (DM1) as well as a preclinical program for facioscapulohumeral muscular dystrophy (FSHD) and Pompe disease. At Dyne, we are on a mission to deliver functional improvement for individuals, families, and communities.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role is central to scaling a high-performing Go-To-Market organization. You will design and launch repeatable, scalable onboarding and enablement programs that accelerate ramp, reinforce product mastery, and drive consistent excellence across sales, technical, and partner teams. Operating at the intersection of sales, marketing, and operations, you will create engaging learning experiences, develop certifications, and measure the impact of your programs to ensure measurable business outcomes. This position offers the opportunity to shape the learning journey for a global GTM organization, influence cross-functional alignment, and continuously iterate programs to keep pace with a fast-moving, high-growth environment. The ideal candidate is strategic, hands-on, and thrives on building programs that directly enhance performance and drive growth. - Design and Scale Onboarding Programs: Build structured onboarding programs for AEs, SDRs, SEs, and other GTM roles across regions. - Accelerate Ramp: Create learning paths and simulations that shorten time-to-productivity and increase early-stage pipeline impact. - Drive Cross-Functional Alignment: Partner with Sales, Product Marketing, Partnerships, and RevOps to ensure onboarding reflects evolving GTM strategy and positioning. - Develop High-Impact Learning Content: Blend live sessions, hands-on exercises, call reviews, eLearning, and certifications into an engaging experience. - Measure and Optimize Performance: Define ramp KPIs, build dashboards, track progress, and iterate programs for maximum impact. - Facilitate Learning: Lead engaging sessions that build confidence, clarity, and connection for new hires from day one. - Continuously Improve: Ensure onboarding programs remain current and scalable in a fast-changing market environment. Qualifications - 5+ years of experience in sales enablement, GTM learning, or onboarding roles in technology or cybersecurity. - Proven track record of designing and scaling onboarding programs from scratch, not just maintaining them. - Demonstrated ability to improve ramp metrics and drive measurable performance outcomes. - Experience designing blended learning and eLearning programs using tools such as Articulate, Rise, Lessonly, or Captivate. - Comfortable partnering cross-functionally with Sales, RevOps, and Product Marketing. - Familiarity with GTM systems including Salesforce, Gong, Outreach, or other CRM/sales engagement platforms. - Ownership mindset with accountability for outcomes, thriving in fast-paced, high-growth environments. - Exposure to AI, security, or emerging technologies is a plus. - Knowledge of sales methodologies such as MEDDICC, Challenger, or Command of the Message is preferred. Benefits - Competitive salary and performance-based incentives. - Flexible work environment with remote opportunities. - Access to learning and development programs to grow your career. - Opportunity to shape GTM enablement at a high-growth, innovative company. - Collaborative, inclusive culture that values ownership, initiative, and impact. - Health, dental, and vision coverage options, along with other standard benefits.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Sr. Manager, Sales Business Partner. About the job This position is needed to manage and oversee the North America Sales Business Partners, and will directly support the NAMER Regional Sales Leader as the Sales Business Partner. This player/coach role will combine team management with regional support for sales forecasting, pipeline management, strategic initiatives, and process improvement. Executive presence and communication will be key In this role, as you will be instrumental in ensuring alignment between your regional Sales BPs, and within the larger STM SOE team. The role will report into the Sr Director Global Sales Business Partners. Being a team player with transparent and proactive communication will be key, as you focus on fostering collaboration across teams, and driving operational excellence that accelerates growth and delivers measurable results. Responsibilities In this role, you’ll: - Manage the performance of the NAMER sales region team, which consists of vertical-oriented Sales Business Partners for a $2.5B revenue business unit. - Conduct team 1:1 meetings to set and evaluate performance goals, and work with the Sr Director to improve team communication and collaboration. - Manage the GTM operating rhythms for NAMER, including preparing and running forecast calls with the regional leadership team, pipeline health and management, QBRs, sales performance, etc. - Proactively gather and aggregate sales health indicators and performance dashboards from your team, and prepare regional-level analysis. Know how to separate signal from noise, and drive down into the real metrics that matter. - Leverage data to develop insightful discussion documents for quarterly business reviews. - Manage sales forecasting, pipeline hygiene, monitoring sales activity and resolving risks/key blockers. - Plan cycles and focus specifically on territory carving, analyzing account-level targets, validating and aligning on region-level targets. - Develop in-region GTM strategies to drive revenue growth. - Pull ad-hoc reports to help address business needs and drive insights with your regional GTM partners. - Establish clear roles and responsibilities with your GTM Strategy & Operations peers to provide fast and efficient support to revenue generation teams. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: - 8+ years experience in sales operations, business operations, and strategy consulting in SaaS. - Experience managing direct reports and setting team operating processes and OKRs - Experience developing and running sales operating rhythms such as forecasting, MBRs, and QBRs - Completed at minimum 3-5 cycles in annual planning - Experience in analytical processing, problem-solving, synthesizing ideas, and written and verbal communication. - Excellent communication and presentation skills, including experience presenting data & insights to a sophisticated audience with the ability to clearly define the problem. - Strong collaboration and partner management skills - building deep, trust-based relationships with cross functional teams. - Resilient and adaptive. - Bachelor’s Degree. Desired: - Experience in the CpaaS industry. - Experience with Salesforce, spreadsheets and Tableau. Location - This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: - Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $155,520.00 - $194,400.00. - Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $164,640.00 - $205,800.00. - Based in the San Francisco Bay area, California: $182,960.00 - $228,700.00. - This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until March 13, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.