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Associate Program Manager

Program ManagerProgram ManagerFull TimeRemoteMid LevelTeam 1,001-5,000Since 2000H1B No SponsorCompany SiteLinkedIn

Location

Gabon

Posted

87 days ago

Salary

0

Seniority

Mid Level

High School2 yrs expEnglish

Job Description

Associate Program Manager

Jackson Healthcare

• Support the Program Manager(s) and cross-functional teams in delivering locum staffing services. • Serve as liaison to Program Manager, client and agencies. • Partner with Program Manager(s) on the entire VMS process - requisition, confirmation, onboarding, credentialing, booking, timesheet approvals. • Deliver comprehensive reporting and analytics that meet client expectations and align with Statement of Work (SOW) requirements. • Develop and customize reports for clients, focusing on areas such as fulfillment, agency ranking, onboarding, and additional client-specific needs. • Maintain data integrity and operational workflows in VMS platforms. • Communicate and coordinate with suppliers to ensure timely submissions and compliance. • Execute booking confirmations in alignment with contractual terms in client master agreement and supplier agreements. • Ensure facilitation of all workflow steps occur within the VMS and are progressing timely. • Partner with Program Manager(s) to review provider presents to ensure all requirements have been fulfilled and complete. • Manage and communicate any and all changes in requirements, requisitions, schedules, rules of engagement to Program Manager(s). • Work with VMS partner to ensure effectiveness, support, and evolution of capabilities. • Ensure timely timekeeping approvals and process; working with billing on issues and help to resolve. • Provide good customer service, handle escalated concerns and direct each to the appropriate parties when necessary. • Support implementation and special projects support as needed. • Identify and escalate operational risks or delays as needed.

Job Requirements

  • High school diploma or equivalent required; Bachelor’s degree preferred
  • 2+ years of account management or administration experience with 1+ year with MSP or large client
  • Experience working in a VMS
  • Experience in onboarding, compliance, privileging
  • Previous locum tenens experience strongly preferred
  • Startup experience preferred
  • Strong knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
  • Strong user experience with VMS platforms
  • Knowledge of company products
  • Industry knowledge preferred but not required
  • Strong understanding of healthcare recruiting processes and strategies
  • Ability to effectively manage multiple competing priorities in a fast-paced environment
  • Excellent communication skills - both oral and written
  • Ability to build strong business relationships at all levels
  • Strong interpersonal skills
  • Strong attention to detail
  • Strong organizational and time management skills
  • Ability to work independently and collaboratively
  • Solid critical thinking and creative problem-solving skills
  • Ability to consistently meet goals, commitments, and deadlines
  • Ability to work with sensitive information and maintain confidentiality.

Benefits

  • Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
  • Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
  • Paid parental leave.
  • Company sponsored 401k plan with company matching.
  • PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure.
  • Remote/work from home job opportunities.

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