This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The American Diabetes Association (ADA) is seeking a Managing Director to join our Program Management Office (PMO). The Managing Director has overall responsibility for a portfolio of 5+ initiatives within the PMO. The PMO elevates all project work focusing on efficiency, effectiveness, and collaboration of all project teams. Managing Director is responsible for executive-level communication and alignment, internal and partner relationships, strategy, and outcomes attainment. Reporting to Senior Vice President, PMO, this individual will guide budget management, initiative resourcing, and program deliverable strategies while promoting consistency in best practices across projects and portfolios. The Managing Director ensures strategic alignment and effective program delivery, and fostering collaboration across teams. The Managing Director has responsibility to support expansion of contracts and the proposal of new ADA initiatives. The Managing Director will supervise, lead, and mentor Program Directors, Senior Project Managers, Project Managers, and Project Coordinators. Responsibilities - Provides strategic leadership for delivering large-scale initiatives that improve the lives of people living with diabetes. - Guides cross-functional Association and partner teams to achieve exceptional, timely and cost-effective project execution that surpasses stakeholder and partner expectations, meeting or exceeding all specified outcomes. - Leads programs that involve multiple stakeholders and funders including external executives, ADA departments and senior leadership, volunteer leaders, field operations, members, and other constituents. - Holds accountability for the successful completion of project deliverables, ensuring project outcomes support contract renewals and growth of existing and future projects under their leadership (if applicable). - Guides initiative budget management including key decisions related to confirming financial goals and providing direction on staff resourcing based on budgets and overall initiative budget health. - Provides executive-level guidance translating initiative proposals, statements of work, into clear, actionable implementation plans, ensuring alignment across scope, timelines, resources, budgets and success measures. - Supports ADA in identifying new opportunities for initiatives that advance ADA’s strategic mission and revenue objectives in collaboration with partner organizations. - Champions process documentation including developing new and maintaining existing policy documents, and driving continuous improvement in ADA’s project management practices. - Conducts training and coaching in project management for team members and cross-functional colleagues. - Fosters collaboration, negotiation, and engagement with assigned clients to secure any needed contractual changes and/or program renewals. Qualifications - Bachelor’s degree required, Masters preferred. - Minimum expected years of relevant experience: 12 years in complex project and program management (multi-year, multi-workstream programs). - Management and supervisory experience. - Experience leading and managing functional and matrixed teams to achieve goals. - Demonstrated success managing internal and external stakeholder relationships at all levels, including C-suite executives and medical professionals. - Experience managing program budgets greater than $1M, on-time and on-budget. - Experience with human-centered design for mission-driven initiatives. - Knowledge of governance structures and best practices. - Success with process improvement that increased efficiency, reduced risk, and achieved goals. - Certification as a Project Management Professional (PMP)® a plus. - Experience in providing project management training and consultation. - Demonstrated proficiency in project management software (e.g. MS Project or Smartsheets). - Experience leading with a formal project management methodology, such as the PMBOK. - Expertise in processes, procedures, and policies to effectively manage change and implement quality practices on projects throughout the organization. Competencies - Ability to hire, manage and retain top talent. - Ability to seek out and leverage data to make informed decisions. - Drives strategy and alignment to the larger mission. - Demonstrates a high level of personal accountability and holds others accountable for results with ability to manage up and across various stakeholders at various levels within the organization. - Ability to work in a fast-paced environment. - Strong sense of urgency. - Excellent verbal and written communication skills. - Ability to form and lead high-performing teams. - Critical thinking and the ability to manage complex projects and programs. - Exceptional problem-solving skills. - Strong change management skills. - Drives collaboration and cooperation to deliver results. - Strong planning, organization, and attention to detail. - Good negotiation skills. - Ability to prioritize, multitask, and work independently to manage multiple concurrent projects. Benefits - Industry competitive base pay ranging from $135,000 - $148,000 for this role. Base offers are determined by several factors including but not limited to your relevant work experience, education, certifications, location, internal pay equity, etc. - A culture of recognition including new hire welcome announcements, service anniversary awards, referral bonuses, monthly All Employee Assembly, appreciation awards. - Generous Paid Time Off, including holidays, vacation days, personal days and sick days. - Comprehensive benefits package including medical, dental, vision, Flexible Spending Accounts (FSA), disability & life insurance, pet insurance and retirement savings. - Guided by our mission, we provide top tier diabetes supply coverage through our medical benefits program. - A company focus on offering mental health programs and work/life balance with most of our employees working remote. - Joining our dedicated team affords the gratification of knowing beyond a doubt that you will impact the lives and well-being of millions.

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers. Role SmarterDx is seeking a highly strategic and experienced Senior Program Manager to provide strategic oversight and drive execution of a portfolio of complex, cross-functional, client-impacting initiatives for the Customer Success team. Most of our day-to-day clients are clinical documentation improvement specialists and coders at US health systems. Supporting their work is an essential component of what we do at SmarterDx, and in this role, you will focus on initiatives that optimize the adoption and impact of our clinical AI solutions across US health systems. You will be a leader in ensuring the Customer Success team's near and long-term priorities are met by establishing and driving program governance, standards, and accountability across all stakeholders. A critical function of this role is to partner with Customer Success leaders to define project objectives and oversee delivery and updates throughout each project’s life cycle. Via this partnership, you will translate business strategy into executable programs, providing clear, concise, and timely updates to executive stakeholders, and proactively mitigating program risks and roadblocks. **This role is fully remote within the US, preferably working Central or Eastern business hours** What You’ll Do - Partner with CS leadership to prioritize and drive the strategic roadmap for a portfolio of programs, ensuring alignment with executive-level business objectives - Regularly deliver concise and impactful program updates, including key achievements, risks, and challenges with proposed mitigation strategies, to CS leadership and cross-functional partners - Schedule and track complex, high-impact program timelines and milestones using advanced project management tools - Champion and exemplify program management best practices, tools, and templates across the Customer Success organization, driving continuous process improvement - Serve as a subject matter expert and mentor for other Program and Project Managers, elevating the overall project management maturity within the department - Direct and document formal program post-mortems, developing comprehensive recommendations reports to institutionalize learnings from successful and unsuccessful program elements What You Bring - Bachelor's degree in Business Administration, Project Management, or a related field; Master’s degree preferred - Minimum of 10+ years of progressive experience in project management, with a proven track record of successfully managing cross-functional projects or 14+ years of experience in lieu of a Bachelor’s degree - Experience with implementing and serving as an admin or super user for project management software (e.g., Jira, Asana, Churn Zero, Microsoft Project) - Strong understanding of and ability to leverage different aspects of project management methodologies (e.g., Agile, Scrum, Waterfall) based on company needs - Experience at a startup or fast-paced company; ability to move fast and adapt quickly with minimal supervision - Ability to manage multiple projects simultaneously and prioritize effectively - Comfortable engaging with and providing reports and recommendations to executive leadership - Strong problem-solving and analytical abilities Compensation $150,000 - $170,000 salary #LI-Remote Benefits - Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan. - Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents. - Remote-First Team – Work from anywhere in the U.S. - Unlimited PTO & 10 Holidays – So you can relax and recharge. - 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match. - Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters. - Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Description This Program Manager will be the liaison between the three parties. The Technical Lead will serve as the primary technical liaison between internal teams and the selected implementation vendor. This role is coordination- and facilitation-focused — not a decision-making or risk-management role. You will have the following responsibilities: Vendor Coordination & Technical Liaison - Serve as the day-to-day technical interface between teams and the implementation vendor - Translate vendor technical requirements into actionable tasks for internal teams - Facilitate access provisioning, tooling requests, and environment setup needed by the vendor (accounts, permissions, Azure resources, dev tools) - Ensure the vendor has what it needs to maintain delivery pace; track and resolve blockers Azure Cloud Environment Support - Coordinate with Azure team to ensure the right people and resources are engaged when vendor is building on Azure - Support environment readiness activities — accounts, subscriptions, networking, and access controls - Act as a bridge between legacy on-prem knowledge and the new cloud-based architecture Agile Delivery Facilitation - Support the transition from waterfall to Agile development methodology - Help teams understand and keep pace with vendor sprint cycles and delivery cadence - Track progress against the vendor's delivery schedule; flag deviations to the Program Manager - Facilitate coordination meetings, technical stand-ups, and working sessions as needed Systems Integration Awareness - Maintain working knowledge of the four legacy systems being consolidated and their interdependencies - Identify integration risks and surface them to the PM — not responsible for resolving them independently - Support data mapping, workflow transition, and system handoff activities as directed Team Support & Gap-Filling - Work alongside BAs and data analysts allocated to the program - Fill in technical coordination gaps for the 10-person project team as needs arise - Success metric: internal team is able to keep pace with the vendor's delivery velocity Skills Program management, enterprise it, Strategy, Agile, Project management, Pmp Top Skills Details Program management,enterprise it,Strategy,Agile,Project management Additional Skills & Qualifications 5+ years of experience in technical project coordination, IT program delivery, or systems integration roles Proven experience on large-scale, enterprise-level system modernization or consolidation programs Prior work in highly regulated environments (government, healthcare, finance, or similar) Experience supporting or facilitating cloud migrations — Azure strongly preferred Exposure to Agile/Scrum delivery environments; experience supporting a waterfall-to-Agile transition is a plus Technical Skills Working knowledge of Microsoft Azure (environments, access, subscriptions, and general architecture) Familiarity with enterprise application integration and system consolidation concepts Ability to interpret vendor technical requirements and translate them for non-technical stakeholders Experience with access provisioning, environment management, and vendor onboarding in cloud contexts Familiarity with legacy on-premises environments and the challenges of migrating to cloud platforms Soft Skills & Competencies Strong coordination and facilitation skills — this role is a connector, not a decision-maker Excellent communication across technical and non-technical audiences (DOT teams, DMV business users, vendor PMs) Comfortable operating in ambiguity as vendor scope and approach are finalized post-RFP Highly organized; able to manage multiple concurrent workstreams and surface issues proactively Collaborative team player — success is defined by the team's ability to keep pace, not individual output Prior experience with a state, or similarly structured government IT environment Familiarity with SAP or other ERP platforms in a modernization context PMP or Agile certification (SAFe, CSM, PMI-ACP) Experience working in a vendor-client liaison role on a competitive RFP-procured engagement Experience Level Expert Level Job Type & LocationThis is a Contract position based out of Raleigh, NC. Pay and BenefitsThe pay range for this position is $80.00 - $115.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Mar 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

• Advises clients on OCM and PM leading practices, lessons learned, and trends while designing and integrating tailored OCM and PM solutions into broader client activities as a part of a team-based consulting delivery model • Quickly builds an understanding of the clients’ business, current state, and desired outcome(s) • Can confidently lead multi-practice engagements and drive internal growth of the ACT team in collaboration with the Practice Manager and team members • Assesses, strategizes, plans, and communicates the needed OCM and PM activities to promote and optimize faster adoption and (ultimately) sustainment of cyber recommendations and proposed roadmaps • Drives: stakeholder analysis; leadership alignment & engagement; change communications; change networks; change readiness assessments; job/role impact analysis; training/education; post-launch support; and key performance indicators • Creates detailed project plans and dashboards (ex. Microsoft Project, JIRA), clearly and visually communicate project status, identify and overcome project roadblocks, and hold project teams and clients accountable for forward progress on engagements. • Identifies and effectively utilizes data analysis techniques and professional acumen to identify root cause issues and determine the most appropriate method for improvement performance