World Relief

Title: ILS Assistant (Limited-Term, Part-Time) Location: Davenport, IA Workplace: onsite Category: Legal Job Description: Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARY World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. POSITION SUMMARY: This position will assist the position of Immigration and Legal Services (ILS) Program Director of World Relief Quad Cities Immigration Legal Services which serves immigrant community in the Quad Cities and beyond including education and outreach. This is a limited-term position funded through a grant agreement until 9/30/27 and contingent upon funding extension. ROLE & RESPONSIBILITIES: - Communicate all correspondence from USCIS and WRQC ILS Department to clients, including reminder phone calls to clients for their appointments and required documentation - Assist in file organization, mailing applications and immigration packages - Schedule client appointments and administer reminder phone calls when needed - Upon completion of required training, prepare all immigration forms, request checks and send in finalized documents - Follow up on all USCIS requests - Interpret and translate for clients at ILS appointments, as need - Attend all trainings and conference calls as required by funders or as assigned - Create/Assist in creating events and/or make presentations for education and outreach in the QC area, including KYR presentations - Attend conferences/events to advertise ILS services; Plan and facilitate workshops - Assist with prompt filing and data entry of all correspondence from the government and communicate pertinent information to the appropriate client - Comply with all of the WRQC ILS polices in procedures JOB REQUIREMENTS: - Mature and personal Christian faith - Committed to the mission, vision, and values of World Relief - Desire to serve and empower the Church to impact vulnerable communities - Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document - Proficiency in Microsoft Excel, Word, and Outlook required; Ability to learn and use LawLogix database  - Accurate data entry skills - Strong administrative experience in an office setting World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees. World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. *** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

• Provide training, technical assistance, and resources to support Immigration Legal Services (ILS) practitioners • Coordinate training calendar for monthly webinars by planning topics and preparing webinars • Create practice advisories, templates, and other written resources • Curate legal updates, resources, training opportunities, and news clips for weekly e-newsletter • Participate in refining assessment tools for ILS programs • Answer legal questions from ILS practitioners in local offices and affiliates • Coordinate and assist with delivery of Basic Immigration Law Trainings

• Conduct or direct impartial investigations involving non-SEAH alleged violations of policy, code of conduct, employee misconduct, or other workplace concerns. • Develop investigation strategies, conduct interviews, gather and assess evidence, and document findings to support objective and well-founded decision-making. • Prepare clear investigative reports, communicate findings and risk implications, and recommend corrective or preventive actions when trends or systemic issues are identified. • Partner with various cross-functional teams/individuals such as: Human Resources Partners, Accountability and Safeguarding, Finance, General Counsel, and other leaders to ensure coordinated, confidential, and consistent management of sensitive matters. • Advise leaders on employee relations best practices, investigation protocols, and appropriate responses to reported concerns. • Review and recommend changes (when appropriate) to strengthen policies, procedures, controls, and investigative protocols to improve compliance, consistency, and organizational effectiveness. • Identify emerging employee relations and compliance risks and coordinate with appropriate stakeholders to support timely mitigation. • Develop and deliver training for employees, volunteers, and other stakeholders on ethics, internal reporting, code of conduct expectations, and investigation-related processes. • Coordinate with external agencies or law enforcement when necessary and appropriate. • Perform other related duties as assigned

• Manage a national portfolio of 25-40 ultra‑high‑net‑worth donors and prospects with the capacity to make seven‑figure gifts. • Lead partners through the full principal gift engagement cycle—qualification, cultivation, solicitation, commitment, and stewardship—resulting in transformational philanthropy. • Design and execute customized, donor‑centric strategies that align partner passions with World Relief’s mission, strategies, and funding priorities. • Secure principal‑level outright gifts that advance national, global, and programmatic initiatives through accountability to lead indicator targets and revenue goals. • Integrate personal faith in Jesus Christ into donor relationships with authenticity, humility, and pastoral sensitivity. • Engage partners spiritually as appropriate, recognizing philanthropy as both a calling and an invitation into faithful Kingdom participation. • Demonstrate pastoral care and spiritual leadership in conversations with partners, particularly as they discern significant generosity. • Embrace and model World Relief’s fundraising values, including those articulated in Henri Nouwen’s The Spirituality of Fundraising, treating donors as partners—not means to an end. • Partner closely with the CEO, VP SED, and senior leaders in developing cultivation and solicitation strategies for top‑tier partners. • Prepare and deliver high‑impact proposals, briefings, cases for support, and stewardship reports appropriate for a principal gift audience. • Facilitate authentic, purpose‑driven interactions between partners and senior leaders that strengthen long‑term commitment. • Serve as a trusted advisor to leadership on principal gift strategy, donor discernment, and philanthropic engagement. • Identify, qualify, and cultivate new principal gift prospects through national networks, referrals, peer fundraisers, board connections, and strategic events. • Build and manage a robust principal gifts pipeline with clear strategies, projections, and next steps. • Collaborate with prospect research and peer fundraisers to prioritize high‑capacity opportunities across regions and portfolios. • Help support the whole of the Strategic Engagement team through equipping frontline fundraisers to pursue principal gifts in their own portfolios. • Represent World Relief with excellence at national donor gatherings, small group experiences, and relationship‑building events. • Steward principal gift partners with integrity, transparency, and gratitude, reinforcing trust and long‑term partnership. • Maintain accurate donor strategies, records, and activity reports in accordance with organizational and database standards. • Participate in principal gifts portfolio reviews, forecasting, and goal‑tracking processes. • Collaborate across the Strategic Engagement Division to ensure donor engagement aligns with enterprise‑wide fundraising priorities and culture.

Role Description The Divisional Program Officer supports a portfolio of U.S.-based offices by providing technical program assistance, surfacing local innovations, supporting DMEAL efforts, and ensuring high-quality program delivery and implementation through standardized processes. Responsibilities - Program Support & Technical Assistance - Conduct regular check-ins with assigned offices to assess program quality, identify challenges, and surface innovative practices. - Provide tailored technical assistance across core service areas, including case management, community engagement, housing, employment, and immigrant services. - Collaborate with Service Line Directors to follow up on monitoring reports, corrective action plans, and progress toward grant outcomes. - Strategic Coordination & Communication - Supports strong communication between US local offices and national service teams, supporting holistic program execution by leveraging national tools, training, and resources. - Share trends and insights from the US local offices to inform national strategy and contribute to program development. - Monitoring & Compliance - Support offices in preparing for home office and state-level program monitoring, including grants compliance and documentation. - Collaborate with national service line teams to ensure implementation and accountability of corrective action plans when needed. - Maintain and regularly update the Healthy Office Dashboard with relevant data and metrics in collaboration with the Impact Data Manager. - Reporting & Impact - Provide regular updates to the Divisional Director, including summaries from Service Line Directors on program health and performance. - Contribute to office data collection and proposal development. - Help gather stories of impact for use by Enterprise and local marketing teams. - Resource Development & Support - Assist local offices with grant research and identification of funding opportunities. - Serve as the point of contact for connecting U.S. offices with relevant home office assistance and information. - Support local offices with the rollout and implementation of DMEAL. Qualifications - Mature and personal Christian faith. - Committed to the mission, vision, and values of World Relief. - Desire to serve and empower the Church to impact vulnerable communities. - Able to affirm and/or acknowledge World Relief's Core Beliefs, Statement of Faith, Christian Identity, and National Association of Evangelicals' For the Health of The Nation document. - Bachelor’s degree. - Minimum 3 years of experience in human services, or nonprofit program management. - Proven ability to manage multiple priorities. - Excellent communication, facilitation, and problem-solving skills. - Proficiency in data tracking and reporting tools. - Experience with developing and implementing DMEAL. - Willingness to travel up to 25% domestically. Preferred Qualifications - Degree in social work, public administration, international relations, or a related field. Graduate Degree Preferred. - Experience working with refugee resettlement programming. - Strong understanding of U.S. resettlement programs and federal guidelines (e.g., PRM, ORR). - Experience supporting geographically dispersed teams. Benefits - $55,000 - $65,000 a year. - World Relief offers a competitive benefits package and employee discount program for full-time, Regular employees. - World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARY World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. POSITION SUMMARY: The IT Systems Specialist designs and delivers impactful Power BI dashboards and data visualizations, while maintaining strong data models, DAX measures, and documentation. It also provides hands-on Dynamics 365 support to ensure effective system adoption across the network. ROLE & RESPONSIBILITIES: - Power BI Development, Data Visualization & Impact Storytelling - Design, develop, and maintain Power BI reports, dashboards, and datasets aligned to organizational goals. - Create clear, engaging Power BI visuals that tell the story of our mission, programs, and impact. - Develop executive- and stakeholder-facing dashboards that highlight progress, outcomes, and trends. - Apply data visualization and UX best practices to ensure reports are accessible, intuitive, and meaningful. - Collaborate with programs, operations, and leadership teams to translate questions into actionable insights. - Maintain data models, DAX measures, and calculated fields to support reusable reporting. · - Create the necessary documentation on both the user help center and the team development guide. - Dynamics 365 Support - Provide support for Dynamics issues reported by home office and field office staff. - Maintain the Dynamics Help Center, which includes creating demonstration videos, updating the online user guide, and creating release notes. - Participate in all tasks relating to enhancement testing, solution testing, and user acceptance testing of Dynamics 365. - Any other administration or system support tasks assigned by supervisor. JOB REQUIREMENTS: - Mature and personal Christian faith - Committed to the mission, vision, and values of World Relief - Desire to serve and empower the Church to impact vulnerable communities - Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document - Minimum 2-year professional development experience in Power BI. - Strong experience creating Power BI visuals that communicate insights and tell a compelling story. - Understanding of impact measurement, KPIs, or outcomes-based reporting. - Knowledge of Dynamics 365, Relational Databases, SharePoint, Office365, Teams, and Outlook required. - Bachelor’s degree in technology related field or equivalent work experience. - Proficiency in English – speaking and writing PREFERRED QUALIFICATIONS: - Must possess technical knowledge of Power BI report development including data structuring, Power Query, basic M language, basic DAX, and using the data to tell stories with compelling visuals. - Ability to act independently, manage potentially diverse stakeholder needs and priorities, and follow-through with results. - Strong technology proficiency, and repository management skills. - Must have an interest in continuous learning and improvement. - Excellent written communication skills. - Excellent document editing, formatting, and publication skills. - Demonstrate the ability to communicate and work effectively with remote, cross-cultural teams. - Ability to communicate data insights clearly to both technical and non-technical audiences. - Demonstrates analytical and organizational skills with attention to detail. - Demonstrates success with significant multi-tasking, including successful task management, managing the needs of multiple individuals, and meeting deadlines. - High level of initiative and motivation are required as well as the ability to work with other staff and bring about consensus. - Creative and dynamic, contributing ideas and suggestions to the team. - Understanding the non-profit industry, including faith-based organizations; actual experience in an NGO is preferable. $72,000 - $75,000 a year World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees. World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. *** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

• Develop, lead and continuously refine World Relief’s planned giving vision, strategy, and pipeline—including launching a legacy community, deferred gift commitments, and blended gift opportunities. • Establish and manage planned giving performance metrics and engagement benchmarks aligned with long-term revenue growth and donor stewardship. • Integrate planned and asset based giving as a core component of World Relief’s overall private fundraising strategy, ensuring alignment with mission priorities and donor intent. • Strategically pursue and lead a portfolio of 15-20 planned giving prospects, including legacy-intent donors, professional advisor-connected donors, and long-term partners with significant deferred-gift capacity. • Actively support and serve the Strategic Partnership Directors team providing strategic insight, pitching and technical expertise to an additional group of long-term partners with significant planned or asset-based gift capacity. • Help develop individualized strategic multi-year cultivation and stewardship plans emphasizing trust, values alignment, and legacy impact rather than transactional solicitation across the department. • Work with professional advisors to guide partners and prospective partners through complex asset gift opportunities to reduce tax liability and maximize giving opportunities. • Guide partners and prospective partners through discerning and documenting legacy commitments—including bequests, beneficiary designations, trusts, and annuities—often over extended time horizons. • Serve as World Relief’s primary expert on charitable gift planning vehicles, including: • Bequests and estate provisions • Charitable Gift Annuities (CGAs) • Charitable Remainder Trusts (CRTs) • Charitable Lead Trusts (CLTs) • Retirement asset and life insurance beneficiary designations • Translate complex financial, legal, and tax concepts into donor-friendly, values-driven conversations. • Collaborate closely with accounting, finance, legal, and external advisors to ensure all planned gifts meet donor intent, legal standards, and organizational policy. • Lead the training and equipping effort across all of the Strategic Engagement Department in developing the skills and acumen to discover and pursue planned and asset based giving opportunities. • Provide the expertise and insight to develop digital acquisition and web based strategies for expansion of planned giving across the Advancement Division. • Serve the Strategic Partnership Directors team and broader Strategic Engagement Division with planned giving counsel, resources, and sales-process support. • Equip frontline fundraisers to confidently identify legacy opportunities and appropriately refer donors into deeper gift-planning conversations. • Provide coaching, training, and thought partnership to elevate planned giving fluency across the organization. • Oversee the preparation of legacy-related proposals, gift illustrations, agreements, endowment documentation, and personalized stewardship reports. • Ensure exceptional stewardship of planned gift donors through recognition, impact storytelling, and sensitive ongoing engagement. • Identify opportunities for planned giving donors to engage with World Relief leadership, including the CEO, VP of Strategic Engagement, board members, and senior administrators. • Provide prayerful presence, spiritual care, and pastoral sensitivity—especially in conversations related to legacy, end-of-life planning, and generational impact. • Embrace and model fundraising values rooted in Henri Nouwen’s The Spirituality of Fundraising, inviting generosity as vocation rather than obligation. • Integrate personal faith in Jesus Christ thoughtfully and respectfully into donor relationships and internal leadership. • Accurately document planned giving activity, agreements, and donor intent in accordance with World Relief standards and confidentiality protocols. • Maintain accountability to World Relief database, brand, and gift acceptance standards. • Represent World Relief at donor events, estate planning seminars, legacy gatherings, and community engagements as appropriate. • Travel as needed to cultivate and steward planned giving relationships.

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARY: World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. POSITION SUMMARY: As a member of a multi-sector programming advisory team, this role’s primary function is to grow and support the scope and quality of World Relief’s Health and Nutrition portfolio and delivery technical assistance to Country Offices in alignment with International Programs Strategy. Primary responsibilities include: business development, program technical assistance, strategy, learning and impact, and external engagement. World Relief’s existing Health and Nutrition programs have a focus on the following: • Implementation and capacity strengthening support for primary health care, mobile clinics, community management of acute malnutrition (CMAM), addressing chronic malnutrition, community mobilization, and social behavior change communication; • Specialized technical support in maternal, newborn, infant, and young child nutrition, nutrition programs in emergencies, combatting stunting, and nutrition-sensitive programs; • Integrated disease outbreak response, including clinical management of cases, risk communication and community engagement. Areas of ongoing growth for World Relief’s Health and Nutrition programs include provision of integrated mental health services in primary care settings and growing provision of NCD care. ROLE & RESPONSIBILITIES: - Business Development (40%) - Grow WR’s Health and Nutrition portfolio and funding through leads development, pre-positioning, and the development of high-quality concept notes and proposals. - Collaborate with the Business Development team to create guidance and equip country offices in relevant partner mapping and relationship development. - Provide technical and partnership support and advice on prepositioning and lead development for health and nutrition new business, including supporting the creation of capacity statements, partner approaches, case studies, donor pitches, etc. - Work with WR COs to explore new opportunities for implementing health and nutrition programming, in alignment with the organizational and sectoral strategies. - In collaboration with the BD department, design project strategies, develop high quality proposals, and write concept notes and proposals in collaboration with country-level staff and other WR HO TAs. - Co-design approaches with country teams through the facilitation of design workshops and development of appropriate theory of change, logframes and indicators. - Review proposals to ensure compliance with donor requirements for technical sections. - Ensure that health and nutrition proposals include appropriate budget for critical costs including technical service provision, pharmaceuticals and relevant staff capacity development. - Program Quality and Technical Assistance (30%) - Act as global technical lead for supporting implementation and continued growth of World Relief’s Health and Nutrition programming. This includes acting as technical lead for WR’s program portfolio covering health, nutrion, and WASH and supervision to contractors who support these portfolios. - Provide technical support to country offices with assessments, program planning and design, monitoring and evaluation, capacity building, and program quality assurance. - Strengthen CO capacity to prepare implementation and monitoring and evaluation plans. - Work with COs to adapt, update, and contextualize tools and curricula. - Review program targets, resources allocated toward targets, and track progress toward targets in programs/projects as assigned by the Director, Program Quality and Impact Department. - Mentor and advise program staff on engagement of health and nutrition activities in and with the local church and communities. - Carry out project visits to country offices for sectoral training, program monitoring and evaluation, quality improvement, and partner development and collaboration. - Develop programming guidance and tools (including capacity building strategies, curricula, and M&E tools) in collaboration with other sectoral teams to help country office staff design and implement context-specific projects. - Coordinate and support country-specific assessment and evaluations of quality and impact of health and nutrition and other integrated programs. - Strategy, Learning and Impact (15%) - Train and support program staff and partners (in-person and virtually) in specific program guidelines and tools. Orient and equip staff on key manuals, curricula and tools that are used to design, implement and assess health and nutrition programs. - Foster learning and collaboration among WR staff through the facilitation of the WR Health and Nutrition Community of Practice. - Stay abreast of new developments and innovations in the health and nutrion sector to ensure program compliance and incorporate into staff capacity building, design of new projects and scaling up of best practices. - Provide and document evidence generated from COs and multi-country programs to improve the perception and competitiveness of WR and as a strong voice and advocate for social justice and change on behalf of our program participants. - Strengthen documentation and evidence-building around WR’s health and nutrition programming work for internal learning and external publications through the development of case studies, project briefs, and published articles. - External Engagement (15%) - Build WR’s technical brand through thought-leadership, networking and engaging with partners, donors, governments and community leaders and addressing professional conferences and technical forums through abstracts, program presentations, publications, and advocacy. - Participate in relevant health and nutrition professional networks and working groups, such as those through CORE Group, CCIH and the Global Health Cluster. - Any other duties as requested by supervisor. JOB REQUIREMENTS: - Mature and personal Christian faith - Committed to the mission, vision, and values of World Relief - Desire to serve and empower the Church to impact vulnerable communities - Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document - A relationship with Jesus Christ that serves as the primary motivator and guide in your professional career and clearly informs your perspective in understanding issues related to the work of World Relief. - Demonstrated technical expertise and experience in designing and providing technical assistance to health and nutrition programming in emergencies and in protracted humanitarian crises, including familiarity with CHS and Sphere standards for health and nutrition programming in humanitarian action and other tools and guidance from WHO and UNICEF. - Familiarity with US government foreign assistance policies and guidance related to humanitarian programming and the health and nutrtion sector. - Proven experience in program design and business development evidenced by successful grant awards and past history of working with BHA, DoS, ECHO and UNICEF. - Demonstrated experience in monitoring and evaluation utilizing quantitative and qualitative methodology, including development of indicators, logframes, and assessments. - Must be able to establish strong relationships cross culturally. - Ability to manage competing priorities. - Proven solid analytical and problem-solving skills. - Strong facilitation skills and proven experience providing capacity building for adults. - High level of proficiency with technology including Microsoft Office applications. - Excellent English language oral presentation and written communication skills. - Ability and willingness to travel to program countries for up to 25% of time including to insecure locations where freedom of movement may be limited and areas where amenities are limited. PREFERRED QUALIFICATIONS: - Master’s Degree or higher in Public Health or other related field. Desirable: qualification in a clinical health field e.g. medical doctor, nurse, midwife. - Minimum seven years of experience in designing and implementing global health and/or nutrition programs in multiple regions of the world, with particular focus on social and behavior change strategies. - At least three years of experience working in fragile or conflict-affected areas or with people on the move as a key target population. - Ability with quantitative and/or qualitative data analysis software (Epi Info, SPSS, STATA, or R) preferred. - Additional language acquisition (French, Kiswahili, Arabic) preferred. - Previous supervisory experience preferred $75,000 - $90,000 a year Compensation is commensurate with experience. World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees. World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. ***** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARY World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. POSITION SUMMARY: World Relief seeks a dedicated, resourceful, and collaborative Communications Support Officer to join the U.S. Advancement Team. The Communications Support Officer serves as a key member for Regional U.S. Offices helping to strengthen communication efforts, supporting partner stewardship and acquisition through compelling content creation and execution of key deliverables. Working collaboratively with regional staff, the Communications Support Officer helps amplify local impact, enhance engagement, and advance organizational goals through clear, compelling, and mission‑aligned communication. ROLE & RESPONSIBILITIES:Marketing Execution & Content - Develop and execute all mass communications through HubSpot across donor segments, acquisition/leads, church partners, and volunteers. - Working closely with the U.S. Advancement Team, provide copywriting, editing, and localization for email appeals, newsletters, automated nurture series, landing pages, and social media posts. - Adapt national email templates and campaign toolkits into office-specific versions that maintain brand alignment while reflecting local relevance. - Maintain and create new subscriber welcome series content and automated nurture workflows for various audience pathways. - In collaboration with each Regional US Office and local Content Developers, post all social media content and manage scheduling across platforms. - Create graphics and media assets in Canva, including touchpoint PDFs for field use based on stories sourced from Content Developers. - In collaboration with local Content Developers, write blog content that supports lead generation, donor engagement, and church partnership goals. - Work with Regional office staff and national content teams to integrate gathered stories into emails, social posts, and lead generation content. Email Strategy, Lead Generation & Performance - Coordinate monthly and campaign-based email sends across assigned offices, including segmentation, A/B testing, scheduling, QA, and analytics reporting. - In collaboration with the Development Support Officer, manage end-to-end HubSpot email lifecycle for Regional US offices: planning, segmentation, workflow creation, enrollment, testing, and optimization. - Maintain and optimize lead generation forms, event-based triggers, onboarding workflows, and conversion paths for partner acquisition. - Ensure compliance with email deliverability standards and regulations (CAN-SPAM, GDPR) and monitor platform health metrics. - Recommend evidence-based improvements informed by industry trends and testing methodologies. JOB REQUIREMENTS: - Mature and personal Christian faith - Committed to the mission, vision, and values of World Relief - Desire to serve and empower the Church to impact vulnerable communities - Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document - 3-5 Years experience in Non-Profit fundraising or related field - Someone who can hold both the big picture strategy and the Tuesday afternoon content calendar at the same time - Proficient in Microsoft Office suite PREFERRED QUALIFICATIONS: - Bachelor’s Degree in related field preferred - Demonstrated experience with HubSpot or comparable system, including workflow creation, list segmentation, and email campaign management - Strong copywriting skills across email, social, and digital formats with proven ability to shift tone without losing clarity - Experience utilizing AI generation that supports efficiencies - Comfort with data having the ability to read a performance dashboard and adjust accordingly - Experience with CRM platforms; familiarity with RENXT/Raiser's Edge a plus - Ability to manage multiple projects and deadlines across multiple offices simultaneously - Strong attention to detail in both written communication and data accuracy - Self-directed with strong follow-through, harnessing the strengths of working in a remote environment while staying deeply connected to teams across the U.S. - Collaborative team player who can work cross-functionally with national, regional, and local office teams - Positive, professional interpersonal skills - Genuine interest in and passion for issues impacting immigrants and refugees $68,000 - $75,000 a year World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees. World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. *** Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Title: Community Ambassador Afghan Location: Spokane, WA Workplace: hybrid Category: Behavioral Health & Wellness Job Description: Regular, Part-time / Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering. If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today. ORGANIZATION SUMMARY World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. POSITION SUMMARY: The Community Ambassador (CA) role is designed to build capacity within World Relief, the refugee and immigrant communities we serve, and the broader Spokane community. This hybrid position strengthens integration, belonging, and empowerment for the Afghan community. The CA will work both in the office and in the community—conducting outreach, organizing culturally relevant events, and ensuring Afghan families have access to information, programs, and social services offered through World Relief and across Spokane. The CA serves as a trusted bridge between World Relief and the Afghan community by strengthening relationships, sharing resources, and building community connections. This is a part-time position for 16 hours with a mix of remote work, community events and home visits, and one in‑office day per week. ROLE & RESPONSIBILITIES: - Conduct regular outreach to individuals and families within the Afghan community, including follow-up on needs and referrals. - Plan, design, and implement events and culturally relevant activities for the Afghan community. - Collaborate with the CA team and other departments to ensure the Afghan community is aware of and connected to World Relief programs and services. - Assist with applications and navigation of community resources (benefits, housing supports, education programs, etc.). - Provide updates to the CA team on changing community resources that support the Afghan community. - Promote World Relief and partner events. - Participate in and help deliver group-based educational or community-building sessions (virtual or in-person). - Support outreach efforts for Education Center workshops and classes to strengthen attendance from the Afghan community. - Provide interpretation in Dari or Pashto for individuals accessing World Relief programs and services. - Document and record outreach, events, outcomes, and follow-up steps. - Attend meetings, trainings, and CA team check-ins. - Other duties as assigned. JOB REQUIREMENTS: - Mature and personal Christian faith - Committed to the mission, vision, and values of World Relief - Desire to serve and empower the Church to impact vulnerable communities - Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document - Experience working in multicultural settings and across language barriers. - Basic computer proficiency, including email, internet navigation, and Microsoft Office (Word, Excel, PowerPoint) - Fluency in Dari, Pashto, and English required. - Valid driver's license - Detail-oriented and highly organized. - Self-starter, capable of working independently and collaboratively. - Strong communication and relationship-building skills. PREFERRED QUALIFICATIONS: - Previous community outreach or event planning experience preferred. - Ability to move throughout the office and visit community locations. - Ability to stand, walk, stoop, kneel, crouch, and lift 10–15 pounds. - Good hand-eye coordination and ability to use a computer, keyboard, and office equipment - Frequent sitting, reaching, talking, and hearing $19 - $21 an hour World Relief offers a competitive benefits package and employee discount program part-time employees (working 25+ hours per week). World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.