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• Draft, review, and negotiate a wide variety of commercial agreements • Partner with Sales and Customer Success teams to negotiate customer agreements while helping move deals efficiently toward execution. • Provide practical, business-oriented legal advice on contract terms, risk allocation, compliance, and commercial issues. • Identify legal and operational risks and recommend appropriate solutions that support business objectives. • Maintain and improve standard contract templates, fallback language, and negotiation playbooks. • Assist with customer and vendor contract management as needed. • Support due diligence efforts with prospects and clients. • Support other commercial legal matters as assigned.

• Own product positioning and messaging across the Enterprise Health platform and Ozwell AI • Lead category positioning, defining how Enterprise Health frames and owns its space in the market • Lead go-to-market and commercialization planning for AI and future product modules • Translate product capabilities into buyer-relevant narratives for executive, clinical, operational, and IT and security stakeholders, and for sales teams • Partner with SDR leadership and Demand Gen to build and maintain ICP definitions, buyer personas, and segment-specific value propositions • Build the sales enablement system for product launches, expansion motions, and competitive differentiation, including decks, talk tracks, battlecards, one-pagers, demo narratives, and objection handling • Own competitive positioning and win and loss learning, including narratives, battlecards, objection handling, and proof points that help Sales defend Enterprise Health against direct competitors, the status quo, internal build arguments, and adjacent healthcare technology platforms • Build repeatable expansion motions for existing customers, including launch messaging, customer segmentation, adoption narratives, sales plays, proof points, and enablement for Account Management and Sales • Partner with Product, especially the CPO, on roadmap, buyer problems, market requirements, and launch readiness • Serve as the voice of the market into Product Management, influencing roadmap priorities through buyer insights, competitive intelligence, customer feedback, and commercialization opportunities • Build and scale customer proof programs, including case studies, references, testimonials, outcome stories, ROI and value materials, benchmark data, and customer advocates • Help build a repeatable commercialization operating model for Enterprise Health

• Lead discovery to understand customer pain points, workflow challenges, and regulatory needs • Translate customer insights into clear product opportunities and prioritized initiatives • Define product roadmap aligned to business strategy and customer outcomes • Validate solutions through research, prototyping, and iterative feedback • Develop deep understanding of occupational health clinical workflows, regulatory requirements, and provider needs • Partner with clinical SMEs to ensure the product supports safe, compliant, and efficient care delivery • Identify opportunities to improve clinical efficiency, documentation quality, and regulatory compliance • Own the lifecycle of clinical workflow capabilities including documentation, injury management, surveillance, and medical compliance • Partner with engineering and design to deliver scalable, usable clinical workflows • Ensure clinical workflows meet regulatory requirements including OSHA, surveillance programs, and employer compliance needs • Support incorporation of AI-assisted capabilities such as documentation support, triage guidance, and workflow automation • Ensure clinical workflows are intuitive and efficient for providers, minimizing documentation burden and supporting safe patient care • Partner with Client Success and GTM teams to drive adoption and customer value realization • Align cross-functional teams around priorities, initiatives, and delivery plans • Define KPIs tied to usage, satisfaction, workflow efficiency, and retention • Measure product performance and iterate based on real-world feedback • Support enablement, documentation, and release readiness • Serve as product lead for the Clinical domain within the Enterprise Health platform • Collaborate with other domain product managers to ensure workflows integrate seamlessly across the platform • Partner with the AI Product Manager to incorporate AI-driven capabilities into clinical workflows where appropriate • Contribute to the broader Enterprise Health product strategy • Communicate clearly with leadership on progress, tradeoffs, and impact

• Gain consensus from stakeholders to approve the proposed project plan before moving into project execution. • Establish project governance to provide structure, processes, decision-making models, and tools for managing the project. • Coordinate regular meetings with stakeholders to assign and complete work as defined in the project plan. • Monitor and control project progress, tracking tasks and critical path items to ensure adherence to timelines. • Update project plans regularly, documenting changes for stakeholders. • Ensure project documentation is housed centrally and referenced regularly for compliance. • Identify and control changes to scope by adhering to established control policies. • Coordinate project closure activities including stakeholder sign-off and debriefing meetings. • Contribute to ongoing growth and development of Enterprise Health organizational process assets.

• Identify high-impact AI use cases tied to customer pain points and strategic priorities • Lead structured discovery with customers, stakeholders, and technical teams • Translate ambiguous problems into validated product opportunities • Define product vision, roadmap, and measurable outcomes for AI initiatives • Partner with domain product teams to identify opportunities where AI can meaningfully improve workflows, automation, and decision support. • Define reusable AI capabilities that can be leveraged across multiple product domains • Partner with engineering to design scalable AI architecture including orchestration layers, model integrations, and AI-enabled workflows • Support development of LLM-driven copilots, automation agents, and intelligent workflow assistance • Balance rapid experimentation with production readiness using AI-assisted development techniques • Define packaging, positioning, and monetization strategies for AI-powered capabilities • Drive alignment across Product, Engineering, Customer Success, and GTM on AI strategy and execution • Partner with Sales, Marketing, and Customer Success to drive adoption and commercial success • Establish KPIs tied to usage, performance, and business impact • Measure and iterate based on real-world performance • Collaborate with domain product leads to ensure AI capabilities are effectively embedded into customer workflows • Help define the long-term AI capability roadmap for the MIE / Enterprise Health platform • Establish standards for responsible AI use including security, privacy, explainability, and compliance • Partner with engineering leadership on AI architecture and model governance • Ensure AI features operate safely within healthcare and regulated environments • Support evaluation of emerging AI technologies and vendors

Role Description We are seeking a Project Manager to join our team. The ideal candidate will have a strong background in project management, preferably within the medical software industry, and a passion for delivering projects on time, on budget, and aligned with client expectations. In this role, you will be responsible for driving the successful deployment of the Enterprise Health solution from pre-sale to go-live, ensuring project objectives are met, and maintaining close communication with both internal and external stakeholders. Qualifications - Education: Bachelor’s degree or equivalent education and experience. - Experience: - Three years of business analysis and/or technical/software project management experience. - Strong background in project management, preferably in the medical software industry. - Proven ability to manage multiple priorities and deliver projects on time and within budget. - Experience with pre-sales support, project scoping, budgeting, and timeline planning. - Proficiency in using MS Office, MS Project, and other project management tools. - PMP certification preferred. - Skills: - Ability to translate customer business requirements into project specifications. - Strong interpersonal skills with a talent for managing diverse teams. - Excellent communication, presentation, and training skills. - Strong issue-recognition and problem-solving abilities. - Leadership and team management skills. - Ability to travel (up to 20%). Requirements - Gain consensus from stakeholders to approve the proposed project plan before moving into project execution. - Establish project governance to provide structure, processes, decision-making models, and tools for managing the project. - Coordinate regular meetings with stakeholders to assign and complete work as defined in the project plan. - Monitor and control project progress, tracking tasks and critical path items to ensure adherence to timelines. - Update project plans regularly, documenting changes for stakeholders. - Ensure project documentation is housed centrally and referenced regularly for compliance. - Identify and control changes to scope by adhering to established control policies. - Coordinate project closure activities including stakeholder sign-off and debriefing meetings. - Contribute to ongoing growth and development of Enterprise Health organizational process assets. Benefits - Competitive compensation - Comprehensive benefits package including medical/dental/vision insurance - 401k with company match - Paid-Time off - Quarterly bonus program - Flexible work schedule - Remote work

Role Description We are seeking a Senior Product Manager – Clinical Domain to help drive the evolution of clinical workflows within the Enterprise Health occupational health platform. This role will lead product discovery, strategy, and execution for clinical documentation, surveillance, injury management, and compliance workflows that power occupational health programs for large employers and health systems. The Senior Product Manager will partner closely with clinical stakeholders, engineering teams, and customer-facing teams to ensure Enterprise Health delivers intuitive, efficient, and compliant clinical workflows that meet the complex needs of occupational health providers. This role owns the Clinical product domain, ensuring the platform effectively supports care delivery, regulatory compliance, and operational efficiency while incorporating modern capabilities such as AI-assisted documentation, intelligent workflow automation, and advanced reporting. This is not a task execution role. This role is responsible for shaping product direction, prioritizing high-impact initiatives, and continuously improving how Enterprise Health supports clinical operations at scale. Qualifications - Bachelor’s in a related field preferred, or equivalent practical experience in SaaS product leadership and AI-driven solutions. - 5+ years of product management experience in healthcare technology, clinical SaaS or enterprise software. - Experience owning complex clinical workflows or platform capabilities end-to-end. - Experience working cross-functionally with Engineering, Design, and GTM teams. - Experience delivering products in regulated or compliance-driven environments preferred. Requirements - Strong product discovery and problem framing abilities. - Ability to prioritize initiatives based on customer impact, strategic fit, and ROI. - Deep understanding of enterprise workflows and systems. - Excellent stakeholder communication and alignment skills. - Comfort operating in ambiguity and evolving product environments. - Strong analytical and outcome-driven mindset. - High emotional intelligence and ownership mentality. Benefits - Competitive compensation. - Comprehensive benefits package including medical/dental/vision insurance. - 401k with company match. - Paid-Time off. - Quarterly bonus program. - Flexible work schedule. - Remote work. Company Description We provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers. MIE’s web-based health information technology platform is helping physicians, nurses, and administrators make a meaningful difference in healthcare delivery across the globe. Enterprise Health is the leading occupational health EHR, supporting injury management, compliance, surveillance, clinical workflows, and reporting for complex enterprise environments. Key Responsibilities - Clinical Product Strategy & Discovery - Lead discovery to understand customer pain points, workflow challenges, and regulatory needs. - Translate customer insights into clear product opportunities and prioritized initiatives. - Define product roadmap aligned to business strategy and customer outcomes. - Validate solutions through research, prototyping, and iterative feedback. - Develop deep understanding of occupational health clinical workflows, regulatory requirements, and provider needs. - Partner with clinical SMEs to ensure the product supports safe, compliant, and efficient care delivery. - Identify opportunities to improve clinical efficiency, documentation quality, and regulatory compliance. - Clinical Workflow Platform Development - Own the lifecycle of clinical workflow capabilities including documentation, injury management, surveillance, and medical compliance. - Partner with engineering and design to deliver scalable, usable clinical workflows. - Ensure clinical workflows meet regulatory requirements including OSHA, surveillance programs, and employer compliance needs. - Support incorporation of AI-assisted capabilities such as documentation support, triage guidance, and workflow automation. - Ensure clinical workflows are intuitive and efficient for providers, minimizing documentation burden and supporting safe patient care. - Commercialization & Adoption - Partner with Client Success and GTM teams to drive adoption and customer value realization. - Align cross-functional teams around priorities, initiatives, and delivery plans. - Define KPIs tied to usage, satisfaction, workflow efficiency, and retention. - Measure product performance and iterate based on real-world feedback. - Support enablement, documentation, and release readiness. - Clinical Domain Leadership - Serve as product lead for the Clinical domain within the Enterprise Health platform. - Collaborate with other domain product managers to ensure workflows integrate seamlessly across the platform. - Partner with the AI Product Manager to incorporate AI-driven capabilities into clinical workflows where appropriate. - Contribute to the broader Enterprise Health product strategy. - Communicate clearly with leadership on progress, tradeoffs, and impact. Preferred Qualifications - Experience building or supporting clinical documentation systems, EHR workflows, or healthcare operational systems. - Experience in healthcare IT, EHRs, or regulated industries. - Experience in occupational health, employer health, or clinical operations solutions. - Experience driving adoption and customer value in enterprise SaaS. - Experience in delivering AI / ML powered features and capabilities. - Experience modernizing legacy platforms or complex systems. - Occupational health, nursing, or other clinical background preferred. - MBA or relevant advanced degree.

Role Description We are seeking a Senior Product Manager – AI to help define and scale artificial intelligence capabilities across the MIE and Enterprise Health product portfolio. This role will lead the discovery, strategy, and delivery of AI-native capabilities that enhance workflows, automation, and decision support across multiple product domains, including occupational health operations, employer coordination, clinical workflows, and reporting. The Senior Product Manager – AI will partner closely with domain product leads, engineering teams, and customer stakeholders to identify high-impact opportunities where AI can meaningfully improve user experience, operational efficiency, and customer outcomes across multiple product domains. Rather than owning a narrow set of AI features, this role acts as a cross-product capability leader, ensuring AI is embedded thoughtfully, responsibly, and effectively across our platform. The ideal candidate combines strong product strategy, experience shipping AI-enabled software, and the ability to translate emerging AI technologies into practical enterprise workflows. Qualifications - Bachelor’s in a related field preferred, or equivalent practical experience in SaaS product leadership and AI-driven solutions. - 5+ years of product management experience in SaaS or enterprise software. - Demonstrated experience shipping AI / ML-powered features or AI-enabled workflows into production environments. - Experience leading cross-functional teams for delivery and go-to-market commercialization. - Strong product discovery and problem framing capabilities. - Ability to translate technical AI concepts into business value. - Ability to prioritize initiatives based on customer impact, strategic fit, and ROI. - Deep understanding of workflow systems and enterprise software. - Excellent stakeholder alignment and communication skills. - Comfort operating in ambiguity and fast-moving environments. - Strong analytical and outcome-driven mindset. - Strong emotional intelligence and executive presence. - Familiarity with modern AI product development including LLMs, AI copilots, prompt engineering, and agentic workflows. - Pragmatic Marketing, Agile / Scrum, and AI / ML certifications are a plus. Requirements - Define high-impact AI use cases tied to customer pain points and strategic priorities. - Lead structured discovery with customers, stakeholders, and technical teams. - Translate ambiguous problems into validated product opportunities. - Define product vision, roadmap, and measurable outcomes for AI initiatives. - Partner with domain product teams to identify opportunities where AI can meaningfully improve workflows, automation, and decision support. - Define reusable AI capabilities that can be leveraged across multiple product domains. - Partner with engineering to design scalable AI architecture including orchestration layers, model integrations, and AI-enabled workflows. - Support development of LLM-driven copilots, automation agents, and intelligent workflow assistance. - Balance rapid experimentation with production readiness using AI-assisted development techniques. - Define packaging, positioning, and monetization strategies for AI-powered capabilities. - Drive alignment across Product, Engineering, Customer Success, and GTM on AI strategy and execution. - Partner with Sales, Marketing, and Customer Success to drive adoption and commercial success. - Establish KPIs tied to usage, performance, and business impact. - Measure and iterate based on real-world performance. - Collaborate with domain product leads to ensure AI capabilities are effectively embedded into customer workflows. - Help define the long-term AI capability roadmap for the MIE / Enterprise Health platform. - Establish standards for responsible AI use including security, privacy, explainability, and compliance. - Partner with engineering leadership on AI architecture and model governance. - Ensure AI features operate safely within healthcare and regulated environments. - Support evaluation of emerging AI technologies and vendors. Benefits - Competitive compensation. - Comprehensive benefits package including medical/dental/vision insurance. - 401k with company match. - Paid-Time off. - Quarterly bonus program. - Flexible work schedule. - Remote work. Company Description We provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers. MIE’s web-based health information technology platform is helping physicians, nurses, and administrators make a meaningful difference in healthcare delivery across the globe.

• Define and operationalize the Qualified Account (QA) framework, including scoring models and segment-based targets. • Architect and optimize full-funnel campaign systems across inbound, outbound, ABX, and field marketing. • Own measurable marketing pipeline contribution across segments. • Build and scale account-based programs (ABM/ABX) and signal-driven outbound strategies focused on enterprise pipeline generation. • Partner closely with Sales to align pre-booking strategy and opportunity acceleration. • Design lifecycle stages, conversion benchmarks, and stage progression models. • Drive measurable improvements in conversion rates and reduce sales cycle length through data-driven optimization. • Own HubSpot Enterprise architecture, automation workflows, routing logic, attribution modeling, and reporting dashboards. • Establish SLAs with Sales to ensure follow-up rigor and pipeline velocity. • Continuously reallocate spend based on ROI performance and funnel efficiency metrics. • Develop executive-level reporting that provides clarity on ROI, attribution, and marketing-influenced revenue. • Strengthen alignment with Sales leadership by building enablement infrastructure, systemizing RFP processes, and ensuring commercial asset alignment to revenue objectives.

• Consult with customers on EMR optimization efforts. • Provide best practices to ensure customer success with the EMR. • Perform complex configurations to improve workflow efficiencies. • Provide an exceptional customer experience in every interaction. • Provide training to client users during deployment to alleviate the training burden from the project team. • Provide ongoing product education for existing customers. • Escalate bug fixes to appropriate staff as needed. • Take initiative to maximize opportunities for personal growth in product knowledge. • Assist the deployment team with onboarding tasks. • Requires up to 10% travel.