VirtueStaff

• Design, edit, and schedule high-quality social media content using Canva and CapCut, focusing heavily on short-form video and carousel/wheel-style posts • Manage, optimize, and evaluate the performance of Google Ads campaigns; integrate Google Ads data seamlessly with our Wix website • Oversee the setup and ongoing management of the Vagaro booking system, including creating and updating tumbling classes to ensure an easy online booking experience for clients • Draft and distribute monthly email newsletters, and write engaging, SEO-friendly monthly blog articles for our website • Assist in defining overarching marketing strategies, optimize existing ad campaigns, and proactively research and apply for qualifying business grants

• Conduct high-volume B2B cold calls and outbound outreach daily to build a robust pipeline of sales opportunities • Navigate corporate gatekeepers to identify and engage key decision-makers within target organizations • Establish immediate rapport with prospects, utilizing a versatile communication style to universally connect with diverse personalities • Uncover business pain points, qualify interest, and successfully transition warm leads further down the sales funnel

• Draft civil complaints, probate petitions, disclosure statements, discovery requests, and other critical pleadings for the Superior Courts of Arizona (specifically Maricopa, Pima, and Pinal counties) • Utilize LEAP for daily case management and WealthCounsel for specialized estate/probate document assembly • Manage the end-to-end medical documentation workflow—including ordering medical records, reviewing documentation, preparing civil demand letters, calculating reduction requests, and drafting payment letters • Serve as a core communication hub by managing incoming telephone calls via RingCentral and coordinating with attorneys and opposing counsel via Microsoft Outlook and Teams • Maintain a secure, highly organized electronic filing system using Box.com

• Promptly and professionally answer inbound client calls, acting as the primary voice of the firm to establish trust from the first point of contact • Conduct detailed intake processes with inbound callers to qualify leads and determine if their legal needs align with our firm's practice areas • Accurately capture and enter prospective client information, case facts, and contact details into our system to ensure the legal team has a clear starting point • Provide exceptional customer service by addressing initial concerns, explaining the next steps of the process, and maintaining a supportive tone • Utilize persuasive, sales-minded communication techniques to handle objections, build value in our legal services, and successfully convert qualified inquiries into scheduled consultations

Role Description VirtueStaff is seeking a highly sophisticated, remote Probate & Litigation Paralegal to provide comprehensive case management and drafting support for our client. This role demands paralegal-level precision, with a workload split between Estate/Probate Law and Personal Injury/Civil Litigation. You will act as a vital operational partner, managing communication with attorneys and opposing counsel, handling medical documentation pipelines, and independently drafting complex pleadings, discovery, and disclosure statements specifically tailored to Arizona court standards. - Draft civil complaints, probate petitions, disclosure statements, discovery requests, and other critical pleadings for the Superior Courts of Arizona (specifically Maricopa, Pima, and Pinal counties) - Utilize LEAP for daily case management and WealthCounsel for specialized estate/probate document assembly - Manage the end-to-end medical documentation workflow—including ordering medical records, reviewing documentation, preparing civil demand letters, calculating reduction requests, and drafting payment letters - Serve as a core communication hub by managing incoming telephone calls via RingCentral and coordinating with attorneys and opposing counsel via Microsoft Outlook and Teams - Maintain a secure, highly organized electronic filing system using Box.com Qualifications - Proven background as a Paralegal or Legal Assistant with a strong command of both Civil Litigation and Probate Law - Deep familiarity with Arizona court rules and specific experience drafting and filing pleadings in Maricopa, Pima, and Pinal counties - Hands-on, practical experience with LEAP case management software and WealthCounsel drafting software is highly preferred - Proficiency in Box.com, Microsoft Teams, and RingCentral is required - Solid understanding of the personal injury lifecycle, including medical record review, the demand process, and negotiating medical reductions - The confidence and critical thinking skills of an Executive VA, capable of working independently in a remote environment while maintaining sharp attention to detail Benefits - Work From Home - Performance Bonus

Role Description VirtueStaff is seeking for a professional and articulate Legal Intake Specialist to serve as the initial point of contact for our client. In this role, you will be responsible for managing high-volume inbound inquiries and conducting the initial screening process to determine how our firm can best assist. The ideal candidate is an empathetic communicator who can gather critical information efficiently while maintaining a professional and welcoming demeanor. - Promptly and professionally answer inbound client calls, acting as the primary voice of the firm to establish trust from the first point of contact. - Conduct detailed intake processes with inbound callers to qualify leads and determine if their legal needs align with our firm's practice areas. - Accurately capture and enter prospective client information, case facts, and contact details into our system to ensure the legal team has a clear starting point. - Provide exceptional customer service by addressing initial concerns, explaining the next steps of the process, and maintaining a supportive tone. - Utilize persuasive, sales-minded communication techniques to handle objections, build value in our legal services, and successfully convert qualified inquiries into scheduled consultations. Qualifications - Excellent communicative English skills, both verbal and written, are required for high-level professional interaction. - Minimum of 1–2 years of experience in sales, inside sales, or a quota-driven customer service environment is highly preferred. - Proven experience in legal intake or handling high-volume professional inquiries within a law firm is an absolute advantage. - Strong objection-handling and closing skills, with a proven ability to guide potential clients confidently through a sales/intake funnel. - A unique blend of high empathy and a sales mindset; the ability to handle sensitive, emotional situations with care while still driving the business forward. Benefits - Work From Home - Performance Bonus

Role Description VirtueStaff is seeking a dependable and organized Dispatcher to coordinate and manage the efficient scheduling and dispatching of service personnel. In this role, you will serve as the critical link between the field teams and customers, ensuring that jobs are assigned effectively and completed on time. You will be responsible for monitoring job progress, managing communication between teams, and optimizing routing to enhance service delivery. - Receive and prioritize incoming service requests and dispatch field personnel accordingly - Monitor and track the status of jobs throughout the workday to ensure timely completion - Communicate with technicians and customers to provide updates and resolve scheduling conflicts - Use routing software and other tools to optimize technician schedules and travel times - Maintain accurate records of dispatch activities and job statuses in the relevant systems - Collaborate with customer service and operations teams to improve dispatch processes and customer satisfaction Qualifications - Previous experience as a dispatcher, preferably in the Home Services or Trades industry - Strong organizational and multitasking skills - Excellent communication skills, both verbal and written - Proficiency with dispatch software, routing tools, and CRM systems - Ability to work under pressure and manage multiple priorities effectively - Problem-solving skills and the ability to adapt to changing situations - Reliable and detail-oriented with a commitment to providing excellent customer service Benefits - Work From Home - Performance Bonus

• Manage incoming calls, create new intake files in Clio, and perform outbound sales calls to inquiries to schedule attorney consultations • Update Clio files with detailed notes from every client interaction, save documents to electronic files, and enter attorney notes from OneNote into Clio following court appearances • Conduct routine status update calls, remind clients of upcoming court dates and deadlines, and manage automated reminder texts via Clio • Delegate calls and requests to Paralegals or Attorneys via email; add specific tasks in Clio for legal staff based on file needs • Maintain a reminder checklist for ALR (Administrative License Revocation) hearings and ensure all "missing" items in a client’s file are noted for completion

• Proven experience with email and calendar management • Manage the owner’s email and LinkedIn, interacting with clients on her behalf with high-level customer service and professional "voice". • Oversee a complex calendar, manage all Zoom calls, and capture comprehensive notes that drive action items • Lead the onboarding process for new clients and pull together high-impact presentations for meetings • Maintain the CRM (ActiveCampaign) by reconciling contacts and performing high-level sales administrative activities • Manage digital content and ensure all postings into the Learning Management System (LMS) are accurate and timely • Manage file structures in Google Drive and project workflows in Asana, utilizing advanced worksheet knowledge to track data

Role Description VirtueStaff is seeking a high-level, confident Executive Assistant to serve as a strategic partner to our client. This is not an "order-taker" role; we need a proactive thinker who will learn the nuances of the business to serve clients and manage operations with autonomy. You will be the primary gatekeeper for communications, the architect of client onboarding, and the manager of our digital content and sales systems. The ideal candidate thrives in a fast-paced environment and leverages AI and modern tech to stay three steps ahead of the schedule. Responsibilities - Proven experience with email and calendar management - Manage the owner’s email and LinkedIn, interacting with clients on her behalf with high-level customer service and professional "voice". - Oversee a complex calendar, manage all Zoom calls, and capture comprehensive notes that drive action items - Lead the onboarding process for new clients and pull together high-impact presentations for meetings - Maintain the CRM (ActiveCampaign) by reconciling contacts and performing high-level sales administrative activities - Manage digital content and ensure all postings into the Learning Management System (LMS) are accurate and timely - Manage file structures in Google Drive and project workflows in Asana, utilizing advanced worksheet knowledge to track data - Proven experience as an Executive Assistant working directly for a business owner in a fast-paced, busy environment - Exceptional critical thinking skills; must be proactive and anticipate needs before they are articulated - Advanced knowledge of ActiveCampaign, Asana, and Google Drive - Strong Excel/Sheets knowledge and data exposure - Highly proficient in using AI tools to increase efficiency and speed - High attention to detail, the ability to learn on the fly, and a confident "executive presence" in client-facing interactions Work Environment - Work From Home - Performance Bonus