VirtueStaff

Role Description VirtueStaff is seeking a highly organized, proactive, and tech-savvy ServiceTitan specialist to anchor our office operations and field logistics. In this role, you will act as the vital communication link between our technicians, prospective customers, and digital lead channels. Your daily responsibilities will include managing inbound calls, creating project estimates, scheduling field technicians, and maintaining lead pipelines across Angi (Angie's List) and Pipedrive. - Answer inbound calls from potential customers, providing exceptional service and answering inquiries with a professional, helpful demeanor - Formulate accurate project estimates and bids based on customer requests and project scopes - Seamlessly coordinate schedules, book appointments, and dispatch field technicians using ServiceTitan - Maintain real-time communications through Angi (Angie's List), manage pipelines in Pipedrive, and perform meticulous operational data entry - Utilize ChatGPT to assist with drafting professional communications, refining text, or streamlining daily administrative tasks Qualifications - Must have direct, hands-on experience utilizing ServiceTitan for scheduling, dispatching, or customer management. Candidates without this experience will not be considered - Proven experience navigating Pipedrive (or a similar major CRM) and Angi (Angie's List) backend communication tools - Familiarity with using ChatGPT as a productivity tool for professional business writing and task optimization - Previous professional experience working within a Handyman, Construction, or Trades business environment - Stellar verbal and written communication skills, a highly proactive work ethic, and sharp attention to detail Benefits - Work From Home - Performance Bonus

• Serve as the front-line contact by promptly answering inbound phone calls, emails, texts, and website inquiries from prospective clients • Conduct initial screening interviews to gather basic immigration data, qualify leads based on strict firm criteria, and determine consultation eligibility • Schedule legal consultations, coordinate complex attorney calendars, confirm appointments, and send automated reminders • Actively follow up with qualified leads who have expressed interest but have not yet committed to a consultation date • Meticulously enter, update, and manage sensitive, confidential client files within Pipedrive and GoHighLevel (GHL) • Cross-Functional Collaboration: Partner closely with internal intake specialists, paralegals, and attorneys to ensure a flawless onboarding experience for new clients

Role Description VirtueStaff is seeking a technically sound and data-driven Meta Ads & GHL Specialist to scale our client's lead generation pipelines and optimize our marketing infrastructure. In this role, you will own the full life cycle of our paid social campaigns—from building out Meta ad sets to configuring backend systems. Your core focus will be dual-pronged: executing high-performing Meta Ads campaigns and ensuring that all captured leads flow flawlessly into GoHighLevel (GHL) to trigger smart, automated email nurturing sequences. If you are a media buyer who loves building automations and workflow triggers, this role is built for you. Responsibilities - Build, launch, optimize, and manage paid lead generation campaigns within the Meta Ads Platform, utilizing best-in-crop audience targeting and structural testing. - Deploy, configure, and troubleshoot the Meta Pixel and Conversions API to ensure absolute tracking accuracy and data integrity. - Engineer the automation funnels to feed Meta Leads directly into GoHighLevel (GHL) in real time with zero data drop-off. - Build and optimize custom GHL workflows, automated triggers, pipelines, and basic multi-step email nurturing campaigns. - Handle routine posting of organic content across active social media channels to maintain a cohesive brand presence. Qualifications - Proven, deep professional experience acting as a Meta Ads Specialist. You must know how to scale ad spend efficiently and structure campaigns for steady lead velocity. - Advanced hands-on experience working inside GoHighLevel (GHL). You must be deeply familiar with its workflow builder, pipeline management, and email automation suite. - A clear understanding of mapping custom fields, setting up Webhooks, or utilizing native integrations to sync ad networks with CRMs. - Strong analytical mindset, analytical troubleshooting skills, and an obsession with marketing data accuracy. Benefits - Work From Home - Performance Bonus

Role Description VirtueStaff is seeking a compassionate, highly organized, and fluent Legal Intake Coordinator to serve as the face of our client. In this role, you will manage our inbound lead channels, answering phone calls, emails, texts, and web inquiries from prospective clients who are often navigating complex, high-stakes immigration matters. Your primary mission is to conduct initial screenings, qualify leads against firm criteria, build instant rapport, and seamlessly manage our attorneys' calendars by scheduling consultations. - Serve as the front-line contact by promptly answering inbound phone calls, emails, texts, and website inquiries from prospective clients - Conduct initial screening interviews to gather basic immigration data, qualify leads based on strict firm criteria, and determine consultation eligibility - Schedule legal consultations, coordinate complex attorney calendars, confirm appointments, and send automated reminders - Actively follow up with qualified leads who have expressed interest but have not yet committed to a consultation date - Meticulously enter, update, and manage sensitive, confidential client files within Pipedrive and GoHighLevel (GHL) - Cross-Functional Collaboration: Partner closely with internal intake specialists, paralegals, and attorneys to ensure a flawless onboarding experience for new clients Qualifications - Must be completely bilingual in both English and Spanish, possessing exceptional verbal and written communication skills in both languages - Previous professional experience in client intake, appointment setting, customer service, call center operations, or sales support within a law firm or legal services environment (Immigration law experience is a major plus) - Software Mastery: Proven experience navigating CRM and automation platforms, specifically Pipedrive and GoHighLevel - A warm, professional phone presence with active listening skills capable of providing a compassionate experience to individuals facing stressful legal situations - High attention to detail with an absolute commitment to maintaining strict client confidentiality and data accuracy - Strong time-management skills with the ability to multitask fluidly in a fast-paced environment Benefits - Work From Home - Performance Bonus

• Initiate contact with prospective advertisers through cold calling, structured email campaigns, and professional social media channels • Collaborate with our internal Editor to identify high-potential targets, research competitor publications to spot active advertisers, and mine internal lead lists for new opportunities • Network natively with current clients and referral partners to build a reliable pipeline of warm introductions and renewals • Act as a helpful advisor to prospects, taking the time to understand their business model and guiding them toward the right ad placements • Manage, log, and systematically follow up with leads through our CRM (Magazine Manager) and ensure communication is tracked flawlessly via Gmail

Role Description VirtueStaff is seeking a relationship-driven and strategic Ad Sales & Account Manager to drive advertising revenue for our client's publication. In this role, your primary mission is to identify, connect with, and advise businesses looking to advertise to our audience. This is an outbound-focused position combining creative prospecting, cold calling, and email outreach with a deeply consultative approach. We are not looking for an aggressive, transactional salesperson; instead, we need an excellent communicator who can naturally build deep relationships with clients, act as a helpful advisor, and align advertising solutions with their business goals. Responsibilities - Initiate contact with prospective advertisers through cold calling, structured email campaigns, and professional social media channels - Collaborate with our internal Editor to identify high-potential targets, research competitor publications to spot active advertisers, and mine internal lead lists for new opportunities - Network natively with current clients and referral partners to build a reliable pipeline of warm introductions and renewals - Act as a helpful advisor to prospects, taking the time to understand their business model and guiding them toward the right ad placements - Manage, log, and systematically follow up with leads through our CRM (Magazine Manager) and ensure communication is tracked flawlessly via Gmail - Exceptional interpersonal skills with the rare ability to be simultaneously highly professional and warmly friendly - A disciplined approach to the sales pipeline, knowing that major ad deals are closed through polite, persistent, and tailored follow-up - Comfortable studying market trends, identifying who is advertising on competing sites, and preparing tailored insights before hopping on a call - Proven professional background in client-facing advisory roles, account management, or B2B sales (ideally within advertising, publishing, or marketing) - Proficiency in Gmail and standard CRM platforms. Prior experience with Magazine Manager and basic navigation within WordPress is a significant advantage - Direct experience selling advertisements or working intimately within the Commercial Real Estate (CRE) ecosystem Qualifications - Proven professional background in client-facing advisory roles, account management, or B2B sales (ideally within advertising, publishing, or marketing) - Proficiency in Gmail and standard CRM platforms - Prior experience with Magazine Manager and basic navigation within WordPress is a significant advantage - Direct experience selling advertisements or working intimately within the Commercial Real Estate (CRE) ecosystem Requirements - Exceptional interpersonal skills - A disciplined approach to the sales pipeline - Comfortable studying market trends Benefits - Work From Home - Performance Bonus

• Assist with landscape architecture design workflows, reading technical site plans and executing precise modifications using CAD and SketchUp • Analyze project plans to calculate material, labor, and scope requirements to formulate accurate project bids and estimates • Coordinate, track, and dispatch work orders to ensure seamless transition from the design phase to field execution • Client & Vendor Relations: Act as a professional liaison for clients and vendors, answering incoming calls, managing inquiries, and nurturing long-term relationships • Maintain real-time project updates, client communication logs, and sales pipelines within our LMN CRM platform

Role Description VirtueStaff is seeking a versatile and technically skilled Landscape Designer to support our client's design pipeline and daily operations. In this role, you will split your time between creative design development and essential business administration. - Assist with landscape architecture design workflows, reading technical site plans and executing precise modifications using CAD and SketchUp. - Analyze project plans to calculate material, labor, and scope requirements to formulate accurate project bids and estimates. - Coordinate, track, and dispatch work orders to ensure seamless transition from the design phase to field execution. - Act as a professional liaison for clients and vendors, answering incoming calls, managing inquiries, and nurturing long-term relationships. - Maintain real-time project updates, client communication logs, and sales pipelines within our LMN CRM platform. Qualifications - Proven professional experience working within the landscape design, landscape architecture, or design-build industries. - Absolute ability to fluidly read blueprints, construction documents, and landscape schematics. - Excellent customer service skills with confidence handling both high-end residential/commercial clients and trade vendors. - Hands-on experience creating or modifying models and construction documents in AutoCAD and SketchUp. - Mastery of the Microsoft Office Suite (specifically Excel for estimation/data tracking). - Prior experience with LMN (Landscape Management Network) is highly preferred; experience with similar construction/landscape platforms (e.g., Aspire, Jobber) is acceptable. Benefits - Work From Home. - Performance Bonus.

• Oversee the daily operations, formatting, and performance of our website using the YourMembership backend • Execute text, graphic, layout, and structural updates to the website to ensure information is accurate and timely • Maintain and configure built-in YourMembership features (such as member directories, event calendars, or portal pages) as needed • Meticulously review web changes across desktop and mobile views to ensure perfect formatting and seamless navigation

• Proven experience with email and calendar management • Manage the owner’s email and LinkedIn, interacting with clients on her behalf with high-level customer service and professional "voice". • Oversee a complex calendar, manage all Zoom calls, and capture comprehensive notes that drive action items • Lead the onboarding process for new clients and pull together high-impact presentations for meetings • Maintain the CRM (ActiveCampaign) by reconciling contacts and performing high-level sales administrative activities • Manage digital content and ensure all postings into the Learning Management System (LMS) are accurate and timely • Manage file structures in Google Drive and project workflows in Asana, utilizing advanced worksheet knowledge to track data