Role Description We are seeking multiple temporary associates for an Intake position. This is a temporary position which is expected to last 60 to 120 days. Remote positions available - temporary Training class is provided during the first week of employment. New employees will need to work 8:00 to 4:30 pm CT during the training. After training, you can determine your own schedule anytime between 7:00 am and 5:00 pm CT. Duties - Intake and create cases in all applicable systems. - Perform timely data entry of necessary information. - Perform adjustments on medical claims. - Perform outreach to customers to obtain necessary details on medical claims. - Research appropriate systems to identify data needed to complete cases. - Ensure compliance with HIPAA regulations and requirements. - Demonstrate Company’s Core Competencies and values held within. Please note due to the exposure of PHI sensitive data – this role is considered to be a High-Risk Role. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. Qualifications - High School diploma or equivalent. - Ability to efficiently use a keyboard and quickly navigate software applications. - High speed internet access. - Quiet work area without distractions. - Regular and consistent attendance and adherence to work schedule. - Knowledge of medical insurance terminology required. - Excel experience preferred. - Communication skills (verbal, written, and listening). - Ability to work without frequent supervision. - Ability to maintain confidentiality in all required situations. - Ability to use software, hardware, and peripherals related to job responsibilities. Requirements - The salary range for this position is $17.00/hour. - Specific offers take into account a candidate’s education, experience and skills, as well as the candidate’s work location and internal equity. - This position is also eligible for health insurance and 401k. Benefits - Health insurance. - 401k. Company Description At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders – internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential. Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

Role Description We are looking for a Service Renewals Specialist to join our Service Portfolio Management team and help ensure Omnicell customers maintain uninterrupted access to support and services. This entry-level renewals role is responsible for overseeing the renewal process for assigned accounts, while also managing billable support opportunities independently. As a Service Renewals Specialist, you will: - Support the Service Renewals organization by managing assigned accounts to promote timely renewal execution. - Respond to inbound customer inquiries related to service renewals and conduct outbound follow-up on pending customer actions. - Develop a clear understanding of service renewals business practices, core Omnicell Service offerings, and common questions across the renewals quoting-to-invoicing workflow. - Assist with install base, contract coverage, and related data needed to complete service renewals or billable time-and-materials events. - Proactively communicate issues that may delay or inhibit closure of a service renewal. - Accurately assess and maintain on-time renewal probability for assigned accounts or opportunities. - Recognize new purchase or product upgrade opportunities and notify Sales accordingly. - Identify and communicate continuous improvement opportunities related to Service Renewals. Qualifications - High School Diploma or GED. - Minimum of 3 years of prior work history. Requirements - Reliable and independently responsible for assigned work hours, work assignments, and committed action items. - Comfortable making sound, in-policy decisions for standard processes and recurring situations. - Disciplined in basic time and priority management, with the ability to adapt when required. - Motivated by detail-oriented and analytical work involving research, investigation, comparisons, and identifying trends or outliers. - Effective communicator across in-person, virtual, phone, written, and documentation-based interactions. - Able to cope with ambiguity or change in a productive manner. - Able to quickly learn commonly used service, selling, or support tools and technologies, including MS Office/Office 365, SAP, Salesforce-like CRM systems, quoting, or invoicing tools. Benefits - This entry-level role will involve substantial daily collaboration with trainers and/or colleagues at the start, with ongoing collaboration multiple times per week. - Customer needs, team priorities, or business goals may require overtime hours. - Sufficient work-from-home arrangements will be necessary for any non-office days. - Fully remote work may be permissible with qualified prior experience and sufficient full-time work-from-home arrangements. - Full-time remote workers may be required to travel to Omnicell locations semi-annually. How You’ll Elevate at Omnicell At Omnicell, success isn’t just about what you achieve—it’s about how you achieve it. We embed Elevate Behaviors in everything we do. As a Service Renewals Specialist, you will: - Collaborate – Partner closely with colleagues, Sales, and customer-facing teams to support timely, accurate renewal outcomes. - Inspire – Communicate clearly and professionally with customers and internal partners to build trust and momentum. - Develop – Build renewals knowledge, systems fluency, and process understanding through hands-on learning and feedback. - Execute – Maintain clear priorities, follow through on commitments, and support accurate, on-time renewal completion. - Impact – Help customers maintain uninterrupted access to support and services while contributing to renewal and revenue objectives.

Role Description We are seeking a highly skilled Pedo-Ortho Referral Specialist to join our team. This individual will be responsible for maintaining both pediatric and orthodontic patients, as it pertains to orthodontia, and will be responsible for: - Accessing eligibility reports - Calling parents - Educating parents on orthodontic evaluations - Greeting patients in pediatric clinics - Scheduling patients for their orthodontic consultation The ideal candidate will have a strong background in both pediatric dentistry and orthodontics and possess excellent communication and organizational skills. Primary responsibilities include qualifying and scheduling patients for complimentary orthodontic evaluations. Responsibilities - Coordinating both pediatric and orthodontic patients - Obtaining reports and analyzing patient data - Promoting our dental practices by directly engaging with patients and referral partners in the communities to increase awareness of our services and generate new patient leads - Exemplifying and embodying CHOICE standards as a Pedo Ortho Specialist - Developing knowledge and understanding of underserved community health and dental health issues in target populations - Seeking and engaging families and individuals to educate them on the importance of orthodontic dental care - Responding to requests for information about our company, services, and basic dental information - Completing ad hoc projects per needs of management and team - Supporting orthodontic growth goals for new patient appointments by: - Obtaining data from reports to identify qualified patients - Greeting qualified patients at their pediatric appointment and scheduling orthodontic consultations - Engaging with parents via phone and in person to educate on the importance of orthodontia care - Scheduling pediatric patients for orthodontic exams - Following up with patients who are not ready to schedule or have postponed scheduling their orthodontic exam - Directly engaging potential new orthodontic patients and scheduling consultation appointments - Ensuring that monthly appointment goals are met as set by Ortho Manager - Collaborating with both the pediatric and orthodontic teams to provide comprehensive care to patients - Maintaining accurate patient records and schedules - Attending both pediatric and orthodontic huddles - Understanding and complying with ethical, legal and regulatory requirements applicable to the industry - Collaborating with clinic teams for existing and new patient conversion efforts - Ensuring high customer satisfaction by providing quality service to customers while upholding and demonstrating company values Qualifications - High school diploma or equivalent - Demonstrated experience and success in customer service - Bilingual in Spanish, preferred

• Managing a team of 18 across self-pay discovery, authorizations, and Medicaid follow-up • Ensuring each team member meets production and quality expectations • Overseeing billing operations start-to-finish, including payer follow-up and authorizations • Participating in all Pediatric Billing leadership and individual team meetings • Collaborating with leaders and teams across the broader RCS organization • Driving process improvement initiatives to achieve consistent, benchmark-level outcomes • Managing resources and performance within budget parameters • Supporting the onboarding and integration of new team members through system and leadership training