Varicent

Role Description The aim of our R&D Operations team is to ensure the smooth and efficient functioning of all operational, project, and cross-functional activities that support our product and engineering organization. This involves: - Coordinating procurement - Managing vendor relationships - Tracking critical metrics - Driving compliance and governance programs We work proactively across teams to remove friction, improve visibility, and ensure that processes are followed consistently — from daily cloud cost controls to weekly health metrics. Ultimately, we are dedicated to enabling our R&D teams to focus on delivery by handling the operational backbone that keeps everything running. Qualifications - 2–4 years of experience in an operations, project coordination, or business analyst role, preferably within a software or technology organization - Strong organizational and time-management skills, with the ability to manage multiple concurrent workstreams - Proven ability to coordinate cross-functionally across engineering, finance, legal, and vendor teams - Experience working in or alongside Agile/Scrum development teams - Strong verbal and written communication skills, including experience preparing management-level presentations and metric reports - Experience with vendor management, procurement processes, and contract coordination - Proficiency with JIRA for ticket tracking and project coordination - Familiarity with cloud platforms (AWS, IBM, or Azure) at a conceptual level for cost monitoring purposes - Advanced proficiency in Microsoft Excel, including pivot tables, charting and graphing, advanced formulas (e.g., XLOOKUP, INDEX/MATCH, array formulas), and data analytics techniques for deriving insights from operational datasets - Strong proficiency in Microsoft PowerPoint, with the ability to build clear, visually compelling presentations - Experience with project and work management platforms such as Monday.com, Asana, or equivalent tools for coordinating tasks and team workflows - Working understanding of basic database querying concepts, including the ability to read and construct simple SQL SELECT queries for data retrieval and reporting purposes - Foundational understanding of software development concepts, including the software development lifecycle (SDLC), version control, release cycles, and how development, QA, and operations teams interact within a product organization Requirements - Cloud Cost Controls – Perform regular monitoring of R&D cloud spend; coordinate with R&D teams on individual spending overages; track the cost impact of new and ongoing projects; produce weekly cloud spend health reports. - Procurement Coordination – Act as the coordination layer for procurement activities by aligning with procurement managers, legal, security, and R&D teams; manage timelines, facilitate communication, drive approvals, and support peer evaluation of vendor solutions to ensure well-rounded selection decisions. - Internal Accounting & Vendor Management – Maintain tracking of different vendor products to ensure that renewals and usage align with our agreements, coordinate any billing related items vendors, and budget related items within the team. - Development Cycle Planning – Coordinate with Leaders to reorganize teams for each new development cycle; track project assignments and team compositions as they are finalized, and follow up with team leads to ensure squad buildouts and project selections are completed on time. - Frequent Reporting & Presentations – Maintain and update numerous source files used for weekly reporting, these will come from a variety of tools, teams, and processes, the end products will be used in presentations. - Meeting Coordination – Facilitate recurring weekly meetings for various internal groups; take and distribute meeting notes; update required tools such as slides, Monday.com, or equivalent platforms. - Development Hours Logging – Work with Development leads to identify and track hours spent on innovation to create precise auditable records, these will be used for different financial reporting projects. - Escalations Management – Intake escalations coming from Support, Sales, Services, and other internal teams; update and manage JIRA tickets escalated to the R&D team. - Translation Coordination – Coordinate regular translation projects between the R&D and vendor. - Accessibility Compliance – Support client’s accessibility needs with Product Management, Compliance, R&D, and Vendors to produce necessary reports and coordinate product gaps. - Security & Compliance – Coordinate with the Compliance team to ensure all outstanding training and security tests are completed across R&D teams. Review open-source tooling for compliance eligibility and direct product security escalations to the appropriate R&D team. - People Programs & Events – Coordinate team events (large and small) including venue/vendor scheduling, catering, invitations, and on-site execution; ensure events run smoothly and that budgets and payments are properly arranged. Benefits - Market Leading Compensation Package. - Wellness Programs to Support Health and Wellbeing. - Working with the latest tools and technologies in a fast-paced environment. - Remote Work Flexibility. - Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance. - Annual Time Off: Time off is provided in accordance with applicable legislative requirements. - Global Connected Culture: Hubs in Romania, UK, US, Canada. - Dynamic Work Culture: Thrive in our innovative and multicultural environment. - Grow with Us: Continuous development opportunities.

• Own delivery for significant features or systems: clarify requirements, design solutions, execute, ship, and iterate. • Design and build scalable backend services, APIs, and data pipelines that support core product functionality. • Drive system design decisions, balancing scalability, performance, reliability, and cost. • Define how quality is measured for your area (success metrics, testing strategy, observability) and automate it wherever possible. • Lead structured experimentation: define hypotheses, evaluate results, and translate insights into product and system improvements. • Improve operational readiness: deployment automation, monitoring/alerting, incident response, and performance optimization. • Mentor engineers through design reviews, code reviews, and hands-on technical guidance. • Influence engineering best practices, architecture decisions, and long-term technical direction.

• Own critical components end-to-end and deliver measurable improvements in system quality, scalability, and reliability. • Own delivery for significant features or systems: clarify requirements, design solutions, execute, ship, and iterate. • Design and build scalable backend services, APIs, and data pipelines that support core product functionality. • Drive system design decisions, balancing scalability, performance, reliability, and cost. • Define how quality is measured for your area (success metrics, testing strategy, observability) and automate it wherever possible. • Lead structured experimentation: define hypotheses, evaluate results, and translate insights into product and system improvements. • Improve operational readiness: deployment automation, monitoring/alerting, incident response, and performance optimization. • Mentor engineers through design reviews, code reviews, and hands-on technical guidance. • Influence engineering best practices, architecture decisions, and long-term technical direction.

Role Description We’re building scalable, data-driven product systems and looking for a Staff Software Developer with strong engineering skills and a track record of designing and delivering complex, production-grade systems. You’ll lead the design and delivery of critical product components, collaborate closely with technical leads and senior stakeholders, and play a key role in driving technical quality, scalability, and engineering standards across a core product area. - Own critical components end-to-end and deliver measurable improvements in system quality, scalability, and reliability. - Operate independently, drive design decisions, and elevate engineering standards through technical leadership and mentorship. What you’ll do - Own delivery for significant features or systems: clarify requirements, design solutions, execute, ship, and iterate. - Design and build scalable backend services, APIs, and data pipelines that support core product functionality. - Drive system design decisions, balancing scalability, performance, reliability, and cost. - Define how quality is measured for your area (success metrics, testing strategy, observability) and automate it wherever possible. - Lead structured experimentation: define hypotheses, evaluate results, and translate insights into product and system improvements. - Improve operational readiness: deployment automation, monitoring/alerting, incident response, and performance optimization. - Mentor engineers through design reviews, code reviews, and hands-on technical guidance. - Influence engineering best practices, architecture decisions, and long-term technical direction. Engineering Expectations - Strong system design skills with the ability to break down ambiguous problems into scalable technical solutions. - Ability to evaluate new technologies, tools, and approaches, and recommend solutions based on trade-offs, impact, and ROI. - Builds systems that are secure, reliable, and compliant by design, partnering with cross-functional teams when needed. - Drives technical alignment across teams and contributes to improving engineering standards and processes. How we work - We balance exploration with delivery — test ideas quickly, then productionize what works. - “Done” means quality goals are met, followed by continuous improvement in scalability, performance, and reliability. - The team owns systems end-to-end (build, release, reliability). Years of experience - Overall: 6+ years in software engineering - Relevant: 3+ years building and shipping production systems in product teams - Technical (hands-on coding): 5+ years Required skills & knowledge - Strong software engineering fundamentals and advanced system design experience - Hands-on coding in Python and/or TypeScript (or similar), building APIs, services, and data pipelines - Experience designing and scaling distributed systems in production environments - Strong experience with cloud platforms (AWS, GCP, or Azure), CI/CD, automated testing, and observability - Proven ability to own systems end-to-end, from design through production and iteration - Experience working in fast-paced, ambiguous environments with evolving requirements - Strong experimentation mindset: define metrics, build evaluation approaches, and iterate quickly Desired (nice to have) - Experience building data-driven or ML-enabled systems - Familiarity with experimentation frameworks, A/B testing, or performance optimization - Experience with event-driven architectures, streaming systems, or large-scale data processing - Exposure to modern AI tools or integrations (not required) - Contributions to open source, technical blogs, or conference talks Education - Bachelor’s in Computer Science, Engineering, or related field (or equivalent practical experience) Compensation The expected base salary range for this role is $104,300 - $130,000 CAD and individuals may be eligible to participate in our variable compensation program. Final compensation may vary based on experience, skills, designations, and market conditions. Company Description Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com. Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

• Own delivery for significant features or systems: clarify requirements, design solutions, execute, ship, and iterate. • Design and build scalable backend services, APIs, and data pipelines that support core product functionality. • Drive system design decisions, balancing scalability, performance, reliability, and cost. • Define how quality is measured for your area (success metrics, testing strategy, observability) and automate it wherever possible. • Lead structured experimentation: define hypotheses, evaluate results, and translate insights into product and system improvements. • Improve operational readiness: deployment automation, monitoring/alerting, incident response, and performance optimization. • Mentor engineers through design reviews, code reviews, and hands-on technical guidance. • Influence engineering best practices, architecture decisions, and long-term technical direction.

• Develop strategic prospecting plans alongside Business Development resources • Identify and target ideal enterprise customers within your region • Build and execute territory and account-based sales strategies with Sales Leadership • Lead successful enterprise sales campaigns while ensuring customer needs and business objectives are understood and aligned • Manage pricing discussions and contract negotiations in partnership with Varicent leadership and customers • Build strong relationships with executive-level stakeholders and decision-makers • Maintain a high-performing sales pipeline and consistently drive revenue growth

• Develop strategic prospecting plans alongside Business Development resources • Identify and target ideal enterprise customers within your region • Build and execute territory and account-based sales strategies with Sales Leadership • Lead successful enterprise sales campaigns while ensuring customer needs and business objectives are understood and aligned • Manage pricing discussions and contract negotiations in partnership with Varicent leadership and customers • Build strong relationships with executive-level stakeholders and decision-makers • Maintain a high-performing sales pipeline and consistently drive revenue growth

• Develop strategic prospecting plans alongside Business Development resources • Identify and target ideal enterprise customers within your region • Build and execute territory and account-based sales strategies with Sales Leadership • Lead successful enterprise sales campaigns while ensuring customer needs and business objectives are understood and aligned • Manage pricing discussions and contract negotiations in partnership with Varicent leadership and customers • Build strong relationships with executive-level stakeholders and decision-makers • Maintain a high-performing sales pipeline and consistently drive revenue growth

Role Description The aim of our R&D Operations team is to ensure the smooth and efficient functioning of all operational, project, and cross-functional activities that support our product and engineering organization. This involves: - Coordinating procurement - Managing vendor relationships - Tracking critical metrics - Driving compliance and governance programs We work proactively across teams to remove friction, improve visibility, and ensure that processes are followed consistently — from daily cloud cost controls to weekly health metrics. Ultimately, we are dedicated to enabling our R&D teams to focus on delivery by handling the operational backbone that keeps everything running. Qualifications - 3–6+ years of experience in an operations, project coordination, or business analyst role, preferably within a software or technology organization - Strong organizational and time-management skills, with the ability to manage multiple concurrent workstreams - Proven ability to coordinate cross-functionally across engineering, finance, legal, and vendor teams - Experience working in or alongside Agile/Scrum development teams - Strong verbal and written communication skills, including experience preparing management-level presentations and metric reports - Experience with vendor management, procurement processes, and contract coordination - Proficiency with JIRA for ticket tracking and project coordination - Familiarity with cloud platforms (AWS, IBM, or Azure) at a conceptual level for cost monitoring purposes - Advanced proficiency in Microsoft Excel, including pivot tables, charting and graphing, advanced formulas (e.g., XLOOKUP, INDEX/MATCH, array formulas), and data analytics techniques for deriving insights from operational datasets - Strong proficiency in Microsoft PowerPoint, with the ability to build clear, visually compelling presentations - Experience with project and work management platforms such as Monday.com, Asana, or equivalent tools for coordinating tasks and team workflows - Working understanding of basic database querying concepts, including the ability to read and construct simple SQL SELECT queries for data retrieval and reporting purposes - Foundational understanding of software development concepts, including the software development lifecycle (SDLC), version control, release cycles, and how development, QA, and operations teams interact within a product organization - CEFR B2 level English proficiency or higher is required - Ability to work effectively in cross-functional teams Requirements - Frequent Metrics Reporting – Maintain and update numerous source files used for weekly reporting, these will come from a variety of tools, teams, and processes. - Cloud Cost Controls – Perform regular monitoring of R&D cloud spend; coordinate with R&D teams on individual spending overages; track the cost impact of new and ongoing projects; produce weekly cloud spend health reports. - Escalations Management – Intake escalations coming from Support, Sales, Services, and other internal teams; update and manage JIRA tickets escalated to the R&D team. - Translation Coordination – Coordinate regular translation projects between the R&D and vendor. - Procurement Coordination – Act as the coordination layer for procurement activities by aligning with procurement managers, legal, security, and R&D teams; manage timelines, facilitate communication, drive approvals, and support peer evaluation of vendor solutions to ensure well-rounded selection decisions. - Internal Accounting & Vendor Management – Maintain tracking of different vendor products to ensure that renewals and usage align with our agreements, coordinate any billing related items vendors, and expense related items within the team. - Meeting Coordination – Facilitate recurring weekly meetings for various internal groups; take and distribute meeting notes; update required tools such as slides, Monday.com, or equivalent platforms. - Development Hours Logging – Work with Development leads to identify and track hours spent on innovation to create precise auditable records, these will be used for different financial reporting projects. - Accessibility Compliance – Support client’s accessibility needs with Product Management, Compliance, R&D, and Vendors to produce necessary reports and coordinate product gaps. - Security & Compliance – Coordinate with the Compliance team to ensure all outstanding training and security tests are completed across R&D teams. Review open-source tooling for compliance eligibility and direct product security escalations to the appropriate R&D team. - People Programs & Events – Coordinate team events (large and small) including venue/vendor scheduling, catering, invitations, and on-site execution; ensure events run smoothly and that budgets and payments are properly arranged. Benefits - Market Leading Compensation Package - Wellness Programs to Support Health and Wellbeing - Working with the latest tools and technologies in a fast-paced environment - Remote Work Flexibility - Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance - Annual Time Off: Time off is provided in accordance with applicable legislative requirements - Global Connected Culture: Hubs in Romania, UK, US, Canada - Dynamic Work Culture: Thrive in our innovative and multicultural environment - Grow with Us: Continuous development opportunities

Role Description The aim of our R&D Operations team is to ensure the smooth and efficient functioning of all operational, project, and cross-functional activities that support our product and engineering organization. This involves: - Coordinating procurement - Managing vendor relationships - Tracking critical metrics - Driving compliance and governance programs We work proactively across teams to remove friction, improve visibility, and ensure that processes are followed consistently — from daily cloud cost controls to weekly health metrics. Ultimately, we are dedicated to enabling our R&D teams to focus on delivery by handling the operational backbone that keeps everything running. Qualifications - 3–6+ years of experience in an operations, project coordination, or business analyst role, preferably within a software or technology organization - Strong organizational and time-management skills, with the ability to manage multiple concurrent workstreams - Proven ability to coordinate cross-functionally across engineering, finance, legal, and vendor teams - Experience working in or alongside Agile/Scrum development teams - Strong verbal and written communication skills, including experience preparing management-level presentations and metric reports - Experience with vendor management, procurement processes, and contract coordination - Proficiency with JIRA for ticket tracking and project coordination - Familiarity with cloud platforms (AWS, IBM, or Azure) at a conceptual level for cost monitoring purposes - Advanced proficiency in Microsoft Excel, including pivot tables, charting and graphing, advanced formulas (e.g., XLOOKUP, INDEX/MATCH, array formulas), and data analytics techniques for deriving insights from operational datasets - Strong proficiency in Microsoft PowerPoint, with the ability to build clear, visually compelling presentations - Experience with project and work management platforms such as Monday.com, Asana, or equivalent tools for coordinating tasks and team workflows - Working understanding of basic database querying concepts, including the ability to read and construct simple SQL SELECT queries for data retrieval and reporting purposes - Foundational understanding of software development concepts, including the software development lifecycle (SDLC), version control, release cycles, and how development, QA, and operations teams interact within a product organization - CEFR B2 level English proficiency or higher is required - Ability to work effectively in cross-functional teams Requirements - Frequent Metrics Reporting – Maintain and update numerous source files used for weekly reporting, these will come from a variety of tools, teams, and processes - Cloud Cost Controls – Perform regular monitoring of R&D cloud spend; coordinate with R&D teams on individual spending overages; track the cost impact of new and ongoing projects; produce weekly cloud spend health reports - Escalations Management – Intake escalations coming from Support, Sales, Services, and other internal teams; update and manage JIRA tickets escalated to the R&D team - Translation Coordination – Coordinate regular translation projects between the R&D and vendor - Procurement Coordination – Act as the coordination layer for procurement activities by aligning with procurement managers, legal, security, and R&D teams; manage timelines, facilitate communication, drive approvals, and support peer evaluation of vendor solutions to ensure well-rounded selection decisions - Internal Accounting & Vendor Management – Maintain tracking of different vendor products to ensure that renewals and usage align with our agreements, coordinate any billing related items vendors, and expense related items within the team - Meeting Coordination – Facilitate recurring weekly meetings for various internal groups; take and distribute meeting notes; update required tools such as slides, Monday.com, or equivalent platforms - Development Hours Logging – Work with Development leads to identify and track hours spent on innovation to create precise auditable records, these will be used for different financial reporting projects - Accessibility Compliance – Support client’s accessibility needs with Product Management, Compliance, R&D, and Vendors to produce necessary reports and coordinate product gaps - Security & Compliance – Coordinate with the Compliance team to ensure all outstanding training and security tests are completed across R&D teams; review open-source tooling for compliance eligibility and direct product security escalations to the appropriate R&D team - People Programs & Events – Coordinate team events (large and small) including venue/vendor scheduling, catering, invitations, and on-site execution; ensure events run smoothly and that budgets and payments are properly arranged Benefits - Market Leading Compensation Package - Wellness Programs to Support Health and Wellbeing - Working with the latest tools and technologies in a fast-paced environment - Remote Work Flexibility - Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance - Annual Time Off: Time off is provided in accordance with applicable legislative requirements - Global Connected Culture: Hubs in Romania, UK, US, Canada - Dynamic Work Culture: Thrive in our innovative and multicultural environment - Grow with Us: Continuous development opportunities