Unite Us

Role Description The Senior People Operations & Data Partner is a versatile member of the People Team balancing HR operations execution, compensation/total rewards support, and data analytics to drive effective and scalable programs. This role is responsible for ensuring the accuracy, integrity, and operational excellence of HR systems and processes, while also delivering actionable insights through data analysis and dashboarding. A key focus area includes compensation and total rewards analytics, market benchmarking, planning, education and communications. In addition to analytics, this role plays an active part in day-to-day People Operations, including HRIS management, process optimization, and vendor coordination. The ideal candidate brings a strong mix of analytical capability, operational rigor, and business partnership, enabling the People Team to make informed, data-driven decisions while maintaining efficient and compliant operations. What You'll Do - Cross-Functional Partnership: - Partner with HRBPs, Finance, and business leaders to align people data, compensation strategy, and operational execution with organizational goals. - Data & Analytics: - Collect, clean, analyze, and interpret HR data from multiple sources (HRIS, ATS, engagement platforms). - Design, build, and maintain dashboards and visualizations to track key People metrics (e.g., headcount, turnover, time-to-fill). - Deliver recurring and ad hoc reporting to support People Team programs and drive business decisions. - Identify trends, risks, and opportunities in workforce data and provide actionable, data-driven insights. - Translate data insights into clear recommendations for leaders and cross-functional stakeholders. - Compensation & Total Rewards: - Partner on the design, execution, communication/education and analysis of compensation cycles, including merit, bonus, and equity planning. - Own compensation benchmarking by submitting and analyzing market survey data; provide insights and recommendations. - Drive components of total rewards forecasting and workforce cost modeling in partnership with Finance and People leadership. - Maintain and analyze key compensation metrics (e.g., compa-ratio, pay equity, salary bands). - People Operations: - Own the accuracy, integrity, and day-to-day management of HRIS data across systems (e.g., Workday), ensuring consistency across the employee lifecycle. - Manage and triage HRIS tickets internally and as needed in partnership with third-party support vendors; troubleshoot issues and ensure timely resolution. - Support minor HRIS configurations, system updates, and process improvements to enhance efficiency and user experience. - Develop, document, and maintain standardized People Operations processes, templates, and workflows to drive operational excellence. - Identify and implement opportunities to scale People Operations through automation, system enhancements, and improved process design. - Ensure data governance, compliance, and audit readiness across HR systems and complete reporting requirements (e.g., EEO, AAP, internal audits). Qualifications - 4+ years of experience in HR analytics, people operations, or a related data-heavy HR role. - Proficiency in data analysis tools and platforms such as Excel /Google Sheets, Tableau, Looker Studio, and basic SQL. - Experience with HRIS platforms (HRIS implementation experience is a plus). - Strong understanding of HR data and processes (recruiting, comp & benefits, employee relations, etc.). - Ability to manage competing priorities across operations, analytics, and compensation workstreams in a fast-paced environment. - Exceptional attention to detail and commitment to data accuracy. - Excellent communication, collaboration, and project management skills. Benefits - Medical, Dental, and Vision insurance for team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. - Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, available to all team members. - Flexible Time Off: Take what you need, including volunteer days and mental health days, plus 14 paid, company-wide holidays. - Paid Parental Leave, including adoptive parents. - Employee Resource Groups to connect and engage with colleagues, like Military Veterans. - Tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. - 401(k) with Employer Match, immediate vesting, and financial wellness resources. - Life and AD&D insurance, with the option to purchase additional coverage for yourself and your dependents. - Disability Coverage and Accident Insurance. - Pet Insurance. - All necessary equipment to perform duties, including a computer, mouse, keyboard, and other approved WFH supplies.

Job Title: Senior Analyst, Analytic Solutions Department: Product Delivery About the Role: The Senior Analyst, Analytics Solutions, supports the design, development, and maintenance of custom data solutions for customers and/or internal stakeholders. While projects will be reviewed and overseen by the Analytics Solutions Manager, the Senior Analyst is expected to work independently, applying knowledge of closed-loop referral and healthcare to leverage Unite Us’ data models in creating actionable, analytic-driven solutions. This role manages cross-functional relationships with Business Analytics, Customer Success, Data Science, and Product teams to solve complex challenges. What You'll Do: - Collaborate with Business Analytics, Customer Success, Implementation, and other internal teams to deliver data-driven deliverables, gather UAT feedback, and enable new and ongoing customer engagements - Maintain and enhance high-quality code that supports customer business objectives through reliable, well-designed solutions for a wide range of use cases and business requirements - Maintain, optimize, and troubleshoot existing data processing workflows and custom data models to ensure large, messy, or complex datasets from various sources are transformed into accurate, analysis-ready extracts for recurring reporting and dashboard use - Maintain and improve user-centric dashboards by diving into data sources, metric definitions, and workbook structures to correctly execute update requests and ensure ongoing usability, accuracy, and business value - Develop and own the custom data solutions and internal/customer requests on troubleshooting, data questions, and enhancements - Comfortable working with ambiguity and identifying/asking key questions on scope, requirements, and missing details - Be accountable for the quality, accuracy, and timeliness of the data deliverables - Cooperate with Product Management and Data Science on Predictive Product support and analysis. - Collaborate with Data Analytics, Analytics Engineering, and/or Data Engineering teams for support and resources on data issues - Be a fast learner and self-starter on exploring/learning new analytical/AI tools and building prototypes to resolve unmet business needs - Improve user experience and team efficiency by experimenting and implementing new processes or techniques for ad hoc analysis, recurring reporting, or dashboard development You’re a great fit for this role if: - At least 3 years of experience in an analytics role focused on developing and delivering ad-hoc analysis, reporting, and/or custom dashboards. - Demonstrated proficiency in SQL, R, Python, and Tableau (or similar data visualization platforms), with advanced skills in building dashboards from scratch. - Experience working with complex datasets, integrating business logic into metric definitions, and leveraging internal documentation (e.g., ERD, coding scripts, Confluence) to understand data models and the ETL process. - Experience building custom data models or collaborating with data engineers on ETL pipelines. - Excellent organizational skills with the ability to manage multiple projects simultaneously, maintaining attention to detail and consistent follow-through. - Experience working with cross-functional teams to devise and create analytics-driven solutions. - Experience with cloud-based solutions such as AWS, Snowflake, and Azure. - Some experience interpreting predictive models metrics and interacting with modeling outputs preferred. - Healthcare and social care domain expertise, including care management, population health, quality programs, risk adjustment, closed-loop referrals, payments, healthcare claims, EHR/EMR/CRM data, and membership data preferred. - Experience in the social care network or healthcare payer market, specifically related to marketing, risk analytics, and member engagement preferred. - Experience or knowledge of Snowflake Cortex AI and/or Streamlit preferred. - Experience or knowledge of data pipeline tools such as dbt and Airflow is preferred. - At least a four-year college degree from an accredited institution, preferably in Economics, Business, Mathematics, Statistics, Computer Science, or a related field Our Mission: Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions: - This position is remote, U.S. based. - The target pay range for this role is: $85,000-$100,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location. - All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Join our ERGs to connect and engage with colleagues, like Military Veterans Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation. #LI-Remote

Job Title: Senior Software Engineer, Platform Service Department: Product Development About the Role: The Sr. Software Engineer is a backend and API expert, helping advance healthcare and social care interoperability through scalable platform development. This role centers on building and maintaining core APIs and services that power the Unite Us product suite, requiring experience with object-oriented programming, large-scale systems, and platform contributions. Working within the highly collaborative Platform Services team, the engineer will partner with both internal and external stakeholders, balancing multiple workstreams across greenfield and legacy systems while prioritizing team success over individual contributions. The role also involves developing integration solutions that connect the Unite Us platform with community-based organizations, Health Information Exchanges, and broader care networks; while experience in healthcare or social care is beneficial, it is not required. What You'll Do: - Lead end-to-end development of backend systems, from architecture and design through implementation, deployment, and monitoring - Design, build, and evolve scalable APIs and platform services that support interoperability and a growing ecosystem of partners - Write clean, maintainable, and well-tested code, ensuring long-term scalability, performance, and reliability - Drive architectural decisions and contribute to both greenfield and legacy systems with a focus on modular, reusable design - Build and maintain data integration solutions, including standards-based interfaces (e.g., FHIR) and secure authentication protocols (OAuth, SAML, SCIM, SMART) - Own system observability, performance, and reliability by defining metrics, monitoring, and proactively addressing issues - Troubleshoot and resolve complex scalability and performance challenges across distributed backend services - Mentor engineers through code reviews, design discussions, and by promoting engineering best practices - Collaborate cross-functionally with product, design, and engineering partners to refine requirements and deliver high-quality solutions - Champion best practices in testing, CI/CD, and agile development while contributing to a collaborative, high-performing team culture You’re a great fit for this role if: - At least 5+ years of software development experience, with strong preference for experience in healthcare - Experience with FHIR is highly desirable - Deep expertise in building and scaling RESTful backend services in a production environment - Expertise designing and building SaaS products in a cloud environment (preferably AWS) with containerized applications (e.g., Docker, ECS, EKS) - Proficiency with Ruby on Rails, GoLang, Python (Flask/FastApi frameworks) and/or other general programming languages - Proficiency in relational databases such as Postgres - Strong understanding of testing frameworks, CI/CD pipelines, and monitoring best practices - Experience with open standards-based authentication frameworks, such as OAuth and SAML - Experience with APM and logging systems like Datadog or New Relic - Experience working in cross-functional agile teams, with a product-focused and customer-centric mindset - Experience working with popular front-end JavaScript frameworks, like React Our Mission: Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions: - This position is remote, U.S. based. - The target pay range for this role is: $140,000-$175,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location. - All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Join our ERGs to connect and engage with colleagues, like Military Veterans Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation. #LI-Remote

Job Title: Senior UX Designer Department: Product Development About the Role: The Senior UX Designer plays a key role in shaping the UI and UX of our products and directly supports the growth of the Product team. This role is foundational to the design organization, responsible not only for executing design work but also for architecting design systems, educating teams, and governing processes that ensure design quality at scale. The Senior UX Designer develops and maintains a holistic, cohesive design framework across products. Success in this role requires strong analytical and problem-solving skills, expertise in user-centered design, and advanced UI capabilities. The position is highly strategic, translating business goals into intuitive, functional user interfaces that improve access to resources and support for individuals across the country. What You'll Do: - Collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals, and experience - Execute all visual design stages from concept to final hand-off to engineering - Conceptualize original ideas that bring simplicity and user-friendliness to complex design roadblocks - Work with engineering to see the implementation of visual design meets the specifications set at hand-off - Create high-fidelity composites, storyboards, user flows, and process flows to effectively communicate interaction and design ideas - Promote UX vision and design guidelines, best practices, process, and standards - Function as a strategic leader, enabler, and governor of the entire design process for their respective domains. - Vet, test, and establish best practices and strategy for emerging AI design tools. - Jointly own accessibility efforts with engineering, leading the prioritization of accessibility fixes, and staying current on evolving WCAG standards. - Actively train and enable non-designers, particularly product managers, to contribute to design work. - Design, build, and govern the company's comprehensive Design System and evangelize its use across the entire product organization, in partnership with engineering leadership. - Own the end-to-end user experience across product lines, ensuring consistency and coherence across all user touchpoints. You’re a great fit for this role if: - You have at least 6 years of UI/UX experience - You have experience in designing Healthcare IT - You are confident in defining scopes and solutions with clients - You are well-versed in user experience strategies and architecture, and have a clear understanding of application architecture and design system creation and governance.You think from a strategic perspective to consider the impact and extensibility of a solution across products - You have a deep understanding of web technologies and accessibility requirements - You have demonstrable UI/UX design skills with a strong portfolio that outlines your design process and how they make the business case for design decisions - You have solid experience in creating clickable prototypes, wireframes, storyboards, user flows, process flows, and site maps - You have excellent visual design skills with sensitivity to user-system interaction - You are self-driven with an ability to solve problems analytically, creatively and effectively - You are up-to-date with the latest UI/UX trends, techniques, and technologies, including a strong understanding of emerging AI design tools. - You have a deep understanding of web technologies and accessibility requirements, including a solid grasp of WCAG standards. - You have experience working in an Agile/Scrum development process - You are a very strong team player who thrives on collaboration with multiple stakeholders Our Mission: Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions: - This position is remote, U.S. based. - The target pay range for this role is: $120,000-$140,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location. - All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Join our ERGs to connect and engage with colleagues, like Military Veterans Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation. #LI-Remote

Job Title: Deal Desk Specialist Department: Sales About the Role: As a Deal Desk SpecialistManager you will oversee and optimize the sales process within UU’s deal desk function. Ensuring deals are structured and executed efficiently, supporting sales teams and contributing to revenue growth. The role is crucial in maintaining pricing integrity, contract compliance, and smooth deal flow, often involving collaboration with various departments like sales, finance, and legal. What You'll Do: - Serve as a primary advisor to sales on complex and non-standard deal structures, pricing models, and contractual terms. - Quote-to-Order Management: Manage the end-to-end deal process, including support creating, reviewing, and approving quotes and contracts. - Serve as the first line of support for non-standard deal requests, helping sales reps navigate approvals and internal processes. - Own and resolve deal related escalations - Collaborate to build and maintain Deal Desk playbooks and training materials. - Validate pricing strategies, ensure contracts align with company policies and legal requirements, and help maintain pricing accuracy. - Leverage CRM tools to track sales agreements, manage deal progress, and generate reports on sales performance. - Ensure the integrity and accuracy of SalesForce data, CPQ workflows and SKU creation - Identify areas for improvement in operational workflows - Train field sales teams to help onboard them on existing best practices and new implementations. You’re a great fit for this role if: - Experience: 1–3 years in Sales Operations, Finance, or Deal Desk - Strong working knowledge of Salesforce, CPQ tools (e.g., Salesforce CPQ), and contract management systems. - Previous SaaS, technology or software industry in an operational or data analyst role preferred - Analytical abilities, critical thinking, attention to detail and ability to work under pressure. Our Mission: Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions: - This position is remote, U.S. based. - The target pay range for this role is: $80,000-$85,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location. - All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Join our ERGs to connect and engage with colleagues, like Military Veterans Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation. #LI-Remote

Job Title: Senior Accountant, Payroll Department: Finance About the Role: The Senior Accountant–Payroll ensures accurate, timely payroll processing. This role also supports various Accounting functions such as General Ledger, T&E and Accounts Payable. Partners with People Ops, and Finance to support compliant processing, tax reporting, and audit readiness, while driving process improvements, strengthening controls, and serving as the payroll accounting and systems subject matter expert. What You'll Do: Accounting Operations - Provide payroll processing (biweekly, semi-monthly, off-cycle) and ensure compliance with federal, state, and local regulations - Manages payroll accounting activities, including payroll accruals, reconciliations, and general ledger alignment by reconciling payroll reports to the general ledger - Execute month-end close activities, including journal entries, reconciliations, and variance analysis. - Supports General Ledger activity including recording journal entries and reconciling bank and credit card transactions - Provide backup support to Accounts Payable and T&E functions where needed - Assist and participate in accurate and timely close of the financial statements in compliance with US GAAP - Perform analytics and variance analysis on financial statements - Focus on the timely and accurate month end close along with GL reconciliations Compliance & Audit Support - Ensure adherence to US GAAP and internal controls. - Prepare audit schedules and respond to auditor requests. Process Improvement - Identify opportunities for efficiency in accounting processes and systems. - Maintain, create/improve as necessary, monthly balance sheet subledgers and reconciliations for fixed assets, prepaid assets, deferred liabilities, and other accounts as assigned - Support adoption and optimization of NetSuite and reporting tools. You’re a great fit for this role if: - BA/BS in Finance or Accountancy or related field is preferred - At least 5 years of accounting experience with direct experience in Payroll (required), and preferably in General Ledger, Accounts Payable and Ramp (T&E) - Experience with Google G Suite, Microsoft Office Suite, expert in Excel - Experience with Payroll Systems, preferably working with ADP as 3rd party payment platform - Experience with using ERP software, preferably NetSuite - Strong analytical and problem-solving abilities Our Mission: Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions: - This position is remote, U.S. based. - The target pay range for this role is: $90,000-$108,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location. - All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Choose to join any of our ERGs, which celebrate and support a diverse and inclusive workplace. Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation. #LI-Remote

Job Title: Customer Success Manager, Digital Department: Customer Success About the Role: The Customer Success Manager (Digital) will have a strong mind for handling client needs, as well as a deep understanding of how to use digital tools to achieve customer satisfaction at scale. The individual in this role will be responsible for managing and retaining a large portfolio of customers, contributing to driving network engagement and filling gaps with new & existing customer geographies by providing agnostic engagement bandwidth to facilitate partner onboarding with a focus on platform adoption. This role requires someone with a creative and strategic mindset, who is customer and team-oriented and has the ability to thrive in a high growth and fast-paced company environment. What You'll Do: - Manage a high-volume, tech-touch book of business using a “one-to-many” approach - Deliver best practices for workflows and onboarding strategies, based on specific network use cases, innovative engagement approaches, and an understanding of related tools - Segment your book of business and develop strategic plans that deliver customer value at scale - Proactively leverage a matrix account team to develop and manage sales pipeline and enhance customer relationships and value. - Build and own targeted cadences to effectively drive maturity, and expansion across different customer segments and personas. - Leverage Salesforce to create innovative workflows that automate key account engagement activities - Understand the Product to teach customers how to use it & recommendations for additional products & services. - Own a number - understand GRR & CSQL metrics & how they play into your Book of Business - Be innovative & think outside the box when it comes to developing new models that drive user adoption - Collaborate cross-functionally to create a seamless customer experience for your portfolio and identify upstream/ downstream inefficiencies - Assist with the development of systems, programs and educational materials that will maximize the performance on all related program metrics - Lead discussions around forecasting and pipeline status with internal stakeholders You’re a great fit for this role if: - 3+ years of professional work experience suggested - 2-4 years of customer success or related work experience preferred - Experience managing revenue and an ability to learn new technologies - Experience in process development and resource creation/ management - Analytical ability to leverage data to drive creative decisions and recommendations. Our Mission: Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions: - This position is remote, U.S. based. - This position may require X% travel - The target pay range for this role is: $ . This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location. - All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Join our ERGs to connect and engage with colleagues, like Military Veterans Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation. #LI-Remote

Job Title: Senior Data Engineer Department: Product Development About the Role: Join our dynamic team of talented engineers with a proven track record in constructing data warehouses, lakes, and pipelines. We are on a mission to fuel Unite Us' ongoing expansion and enhance its positive influence on both the healthcare industry and individuals nationwide. As part of our team, your role will be instrumental in collecting, processing, and delivering data to both internal and external stakeholders. This pivotal work empowers us to intelligently invest in emerging opportunities, quantifying the value and ROI that Unite Us networks bring to our customers. By leveraging your expertise, you will help establish Unite Us as a thought leader in the dynamic social care landscape. Become an integral part of our team and help us in shaping the future of healthcare and making a meaningful impact on the lives of people across the country. What You'll Do: - Implement a data architecture and infrastructure that aligns with business objectives. Collaborate closely with Application Engineers and Product Managers to ensure that the technical infrastructure robustly supports client requirements - Create ETL and data pipeline solutions for efficient loading of data into the warehouse along with their testing to ensure reliability and optimal performance - Collect, validate, and provide high-quality data, ensuring data integrity - Champion data democratization efforts, facilitating accessibility to data for relevant stakeholders - Guide the team with regard to technical best practices and contribute substantially to the architecture of our systems - Supporting operational work like onboarding new customers to our data products and participating in on-call for the team - Engage with cross-functional teams, including Solutions Delivery, Business Intelligence, Predictive Analytics, and Enterprise Services, to address and support any data-related technical issues or requirements You’re a great fit for this role if: - At least 6-8 years of experience in working with data warehouses, data lakes, and ETL pipelines - Proven experience with building optimized data pipelines using Snowflake - Expert in orchestrating data pipelines using Apache Airflow, including authoring, scheduling, and monitoring workflows - Experience designing ETL/ELT data pipelines using data transformation tools like DBT - Advanced SQL knowledge, with experience in pulling complex queries, query authoring, and strong familiarity with Snowflake or various relational databases like Redshift, Postgres, etc. - Strong proficiency in Python for building, optimizing and maintaining data pipelines and services. - Experience with CI/CD pipelines to automate testing, deployment and release of data engineering and analytics workflows using tools such as GitHub Actions, Jenkins etc. - Exposure to AWS and proficiency in cloud services such as ECS, S3, RDS, etc. - Experience with tools like Kubernetes, Terraform, Docker, Kafka - Experience in developing applications for large enterprise clients. - Previous engagement with healthcare and/or social determinants of health data products. - Experience designing, building and maintaining data pipelines for healthcare claims and clinical data, ensuring data quality, scalability and compliance. - A dedicated focus on building high-performance systems - Exposure to building data quality frameworks - Experience using and building solutions to support various reporting and data user tools (Tableau, ThoughtSpot, etc) - Strong problem-solving and troubleshooting skills, with the ability to identify and resolve data engineering issues and system failures - Excellent communication skills, with the ability to communicate technical information to non-technical stakeholders and collaborate effectively with cross-functional teams - The ability to envision and construct scalable solutions that meet diverse needs for enterprise clients with dedicated data teams Our Mission: Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions: - This position is remote, U.S. based. - The target pay range for this role is: $145,000-$175,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location. - All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Join our ERGs to connect and engage with colleagues, like Military Veterans Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation. #LI-Remote

Job Title: Data Engineer Department: Product Development About the Role: The Data Engineer is responsible for designing and maintaining scalable, high-performance data infrastructure that supports Unite Us’ enterprise products and analytics capabilities. This role plays a critical part in enabling efficient data ingestion, transformation, and delivery across our systems, with a focus on reliability, data quality, and support for diverse internal and external reporting needs. The engineer will build and optimize pipelines using tools such as DBT, Airflow, and Spark, and manage data across platforms like Snowflake, Redshift, and Postgres, all within an AWS environment. Collaboration is central to this role. The Data Engineer will work closely with Solutions Architects, Product Managers, and cross-functional engineering teams to ensure that our data architecture supports evolving product requirements and enterprise client expectations. The engineer will also help maintain data systems that meet the performance, security, and scalability standards required to handle sensitive healthcare and social care datasets. This role is strategic in shaping Unite Us' data platform. The engineer is expected to think proactively about long-term scalability, build infrastructure as code, and design solutions that serve a broad range of stakeholders, including large enterprise clients with sophisticated data needs. Their work will directly support our ability to measure impact, demonstrate ROI, and deliver actionable insights across the Unite Us network. What You'll Do: - Execute a data architecture and infrastructure to meet business objectives - Work closely with Solutions Architects and Product Managers to make sure that the technical infrastructure can support client requirements - Develop ETL and data pipeline solutions to load data warehouse - Test internal data pipelines for reliability and performance You’re a great fit for this role if: - Experience as a Data Engineer in which you set up data pipelines with DBT - Experience using Airflow to create directed acyclic graphs (DAG) to orchestrate data-pipelines and processes using python - Experience working with data warehouses, data lakes and ETL pipelines (Snowflake, Infomatica, Redshift, Postgres, SQL, etc) - Experience with Spark using Scala - Experience using and building solutions to support various reporting and data user tools (Chartio, Tableau, Looker, etc) - Experience setting up and maintaining databases within AWS - Building Infrastructure as Code - Experience working on applications serving large enterprise clients - Experience working on healthcare and/or social determinants of health data products - A focus on building performant systems - Ability to think forward and build a scalable solution that satisfies various needs of enterprise clients with dedicated data teams Our Mission: Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions: - This position is remote, U.S. based. - The target pay range for this role is: $115,000-$135,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location. - All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Choose to join any of our ERGs, which celebrate and support a diverse and inclusive workplace. Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation. #LI-Remote

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a member of the Leadership Team, the SVP of Marketing will shape company strategy and lead a fully integrated Marketing & Communications organization. Reporting to the President (and partnering closely with the CEO and CRO), this leader will own the end-to-end marketing engine that drives predictable growth—pipeline creation, product and category positioning, and customer lifecycle programs that improve adoption, retention, and expansion. What You'll Do - Marketing strategy and operating system - Define and lead the marketing strategy aligned to company growth goals (pipeline, ARR, retention/NRR). - Own marketing planning, budgeting, scorecards, and executive reporting. - Establish operating rhythms with Sales, Product, and Customer Success (SLAs, pipeline reviews, launch readiness). - Demand generation & pipeline acceleration - Build and optimize multi-channel demand programs (ABM, performance, field/events, partners, content). - Partner with Revenue Operations to improve lead flow, scoring, routing, and attribution. - Own marketing-sourced pipeline targets and ROI. - Positioning, brand, and communications - Define a compelling, differentiated narrative that builds trust and credibility in the market. - Develop and lead an integrated messaging strategy across web, content, campaigns, sales assets, and executive communications. - Lead PR/comms strategy, thought leadership, and analyst relations. - Lead a structured internal communications strategy that drives alignment, transparency, and engagement across cross-functional teams, reinforcing company vision and strategic priorities in partnership with executive leadership. - Product marketing & go-to-market readiness - Own buyer personas, positioning, packaging/offer strategy (in partnership with Product/Revenue leaders), and launch orchestration. - Translate product capabilities into clear value propositions and enablement for Sales and CS. - Establish competitive intelligence and messaging discipline across segments. - Customer marketing & lifecycle - Build lifecycle programs that improve onboarding, product adoption, renewal readiness, and advocacy. - Partner with Customer Success on retention drivers and churn reduction initiatives. - Scale customer proof: case studies, references, CABs, community, referrals. - Team leadership & talent development - Lead, coach, and develop a high-performing team and leadership bench. - Build the right org design across demand gen, product marketing, lifecycle/customer marketing, comms/content, and marketing ops. - Set, communicate, and reinforce clear priorities to drive focus, alignment, and disciplined execution across all marketing functions. Qualifications - 10+ years of B2B SaaS marketing experience, including 5+ years in senior leadership roles. - Senior marketing leader with experience scaling B2B SaaS in a similar stage environment (e.g., ~$100–$500M ARR). - Proven track record building predictable pipeline and partnering tightly with Sales and RevOps. - Strong positioning and product marketing instincts—can simplify complexity into compelling value. - Comfortable operating in healthcare’s trust-heavy, multi-stakeholder buying context. - Experienced people leader who builds durable teams and scalable systems. Benefits - Medical, Dental, and Vision insurance for team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. - Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription. - Flexible Time Off, including volunteer days and mental health days, plus 14 paid, company-wide holidays. - Paid Parental Leave, including adoptive parents. - Employee Resource Groups to connect and engage with colleagues, like Military Veterans. - Tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. - 401(k) with Employer Match, immediate vesting, and financial wellness resources. - Life and AD&D insurance, with the option to purchase additional coverage for yourself and your dependents. - Disability Coverage. - Accident Insurance. - Pet Insurance. - All necessary equipment to perform duties, including a computer, mouse, keyboard, and other items on our approved list of WFH supplies.