Role Description The Senior Director, Product Management – Outbound translates Lumen’s product strategy into market-ready offerings that scale revenue, improve adoption, and differentiate Lumen in the enterprise and wholesale markets. This leader owns the outbound motion for a portfolio of network, cloud connectivity, and digital platform services, ensuring products are clearly positioned, launch-ready, and operationally executable for Sales, Partners, and Customers. This role sits at the intersection of product strategy, go-to-market execution, and commercial outcomes. You will work backward from customer and market requirements, shape portfolio direction with Product Management and Engineering, and drive alignment across Marketing, Sales, Finance, Operations, and Partners. Effectiveness in this role requires strong product instincts, commercial judgment, and executive presence paired with the ability to operate in a complex, scaled enterprise environment. This role ensures Lumen doesn’t just build great products but wins in the market by bringing clarity, focus, and commercial intensity to how our offerings reach customers and sellers. It is a critical lever in turning strategy into long-term growth. Qualifications - 10+ years of experience in product management, product marketing, or go-to-market leadership roles. - Demonstrated success launching and scaling complex technology products in B2B or enterprise environments. - Strong experience working with Sales organizations on commercialization, enablement, and revenue acceleration. - Proven ability to influence executive stakeholders through data, judgment, and clear storytelling. Requirements - Define and lead the outbound product strategy for assigned domains, from positioning through launch and lifecycle optimization. - Translate product capabilities into clear value propositions, differentiated messaging, and market-ready offers. - Create and maintain product launch frameworks, including target segments, pricing logic, packaging, sales plays, and success metrics. - Lead multifunctional launch teams to bring new products and features to market quickly, with quality and discipline. - Partner with Sales, Sales Enablement, and Marketing to ensure readiness across training, tools, content, and field execution. - Develop and sustain strategic sales motions, including executive selling scenarios, competitive strategy, and customer proof points. - Represent market, customer, and revenue insights concerning Product Management and Engineering planning cycles. - Size customer and market opportunities and develop business cases that target roadmap investments based on growth, profitability, and strategic fit. - Manage short-term revenue opportunities with long-term platform and portfolio evolution. - Work closely with Engineering, Architecture, Operations, Finance, Legal, and Partners to ensure offers are technically sound, operationally viable, and financially solid. - Build alignment at the executive level by communicating tradeoffs, risks, and outcomes clearly. - Anticipate and resolve issues that could impair launch success, customer experience, or commercial performance. - Define success metrics for launches and ongoing performance such as adoption, attach, churn, margin, and revenue. - Use market data, customer feedback, and performance analytics to improve positioning, packaging, and sales execution. - Continuously improve how Lumen brings products to market—simplifying where possible, innovating where needed. Benefits - Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. Leadership Scope - Senior leadership role with significant influence across Product, GTM, and Sales. - High visibility with executive stakeholders. - Expected to mentor and develop product leaders and outbound talent.

• Provide strategic direction and leadership to teams across multiple technical disciplines • Oversee successful project and program execution, including strategic resourcing, staffing, and adherence to deadlines and budgets • Develop and implement educational and training strategies to adapt to evolving technologies, markets, and external challenges • Ensure the optimal application of technology, engineering policies, and other resources to meet program requirements • Provide technical input and resources for business capture efforts and proposals to support new business initiatives

• Provide strategic advice on client projects, working closely with Strategic Consultants and Analysts to define optimal regulatory, clinical, and/or market access strategies. • Develop innovative, tailored solutions by combining established methodologies with novel statistical and analytical approaches. • Lead assigned Strategic Consulting accounts and projects, serving as the primary client contact for consulting engagements. • Build trusted, long-term partnerships with clients and take ownership of their strategic needs. • Contribute to Cytel’s thought leadership in statistical methodology and clinical development strategy. • Identify, develop, and pursue new business opportunities within Strategic Consulting and across Cytel’s broader business units. • Recognize emerging client needs and design solutions that support revenue growth, profitability, and customer satisfaction. • Represent Cytel externally, raising brand awareness and strengthening the company’s position as an industry leader. • Travel regularly and engage directly with senior management and executive-level stakeholders at prospective and existing clients. • Build and leverage strong relationships across internal teams and external client organizations.

• Providing enterprise level strategic, operational, and medical leadership for Medical Affairs organization across the CSL responsible cluster • Supporting the development and implementation of medical affairs strategies aligned with Global Medical Affairs Strategy, International Brand Plans and APAC Business Strategy • Leading and managing the medical affairs team, providing guidance and mentorship • Providing input to global strategies for interactions with the medical community, including key opinion leaders and patient advocacy groups • Collaborating cross-functionally with all relevant interfacing functions including marketing, market access, and R&D • Working with Evidence Generation team to design and develop post marketing studies • Ensuring all activities comply with relevant regulations, industry codes, guidelines, SOPs, and ethical standards • Serving as a key medical expert and spokesperson at scientific conferences and other engagements • Maintaining relationships with key opinion leaders, healthcare professionals, and other stakeholders • Monitoring and analyzing industry trends, competitive intelligence, and emerging scientific data.