Trilogy Federal

• Bridges the gap between executive vision and day-to-day operations, ensuring all internal and external communications are cohesive, culturally aligned, and measurable. • Ability to take complicated issues and translate them into simple and direct products that are consistent and accurate. • Writes, edits, and oversees high-quality content across newsletters, SharePoint, storytelling, change management strategy and engagement, Town Halls, FAQs, scripts, talking points, presentations, QA, surveys, hot sheets, executive leadership engagement, internal channels, etc. • Tracks, measures, and reports on communication metrics (e.g., audience engagement, web traffic, press coverage) to continuously optimize strategies. Establish and monitor feedback loops, change management champions, facility focus groups, such as anonymous suggestion boxes and pulse surveys, to gauge employee sentiment and address anxieties.

• Audit Finding Response: Assist with drafting and preparing responses to audit findings, including the development of detailed white papers that document identified issues, root causes, action steps for remediation, and expected timeframes for resolution. • Reconciliation Documentation: Document comprehensive MCCF (Medical Care Collection Fund) Revenue reconciliation procedures, including the identification and validation of all relevant source data required for accurate reconciliations • Variance Analysis: Research and identify root causes of variances between subsidiary detail systems and summary level financial management system data; provide clear, evidence-based explanations for discrepancies. • Reconciliation Review: Review completed MCCF Revenue reconciliations to ensure: • Reconciliation templates capture all relevant data elements. • Data from subsidiary systems reconciles accurately with summary level data. • All variances are justified with appropriate supporting rationale. • Adequate supporting documentation is compiled and available for audit review. • Reporting: Prepare periodic status reports and updates on audit finding remediation progress for management and stakeholders. • Stakeholder Meetings: Attend meetings with internal and external auditors to document information requests, deliverables, due dates, and responsible points of contact (POCs).

• Collaborate with the government client in planning and executing testing of the new financial system and coordinate with other vendors on testing to adjudicate, resolve, and close issues. • Review existing test plans and develop updated test plans for the implementation releases. • Supervise a team of 5-10 system testers for the following system components: application functionality, system configuration, system interfaces, reports, and data conversion. • Oversee development of test scenarios and test scripts for each financial system component in that wave, including the use of automated testing tools. • Maintain and prioritize a testing defect log that will be shared with the government client and other vendors to track testing progress. • Provide technical, managerial, or administrative direction for functional domains related to ERP systems and projects.

• Assess OCM and operational readiness • Facilitate virtual and face-to-face meetings with government clients and lead co-ordination/collaboration from various business units • Attend and participate in meetings with many different client stakeholder groups • Identify and formulate organizational target state requirements from written materials and verbal interactions with stakeholders • Identify and document organizational design challenges, obstacles, and decisions, and provide rationale and recommendations to help address resistance to change • Develop and execute communication plans • Define approaches for developing a permanent organizational resiliency and change capacity within differing organizational units and approaches for transitioning key change management responsibilities and activities to them • Apply behavioral tools to assess the impact of change on organizations, using assessments of organizational culture, performance, and readiness for change • Define activities to support change and transition initiatives • Develop and deploy user adoption/training programs around our technology solution • Work directly with the client and end user to affect change • Serve as a trusted advisor to our customers both internal and external. • Test and review all deliverables to ensure quality and compliance. • Be the teammate everyone wants on their team and take ownership in making our company the best place to work.

• Provide Federal Financials subject matter expertise using Momentum Financials. • Serve as Product Owner/Backups as needed for the Interfaces workstream and others as needed. • Track requirements from the FMBT PMO/SI team and ensure all items for the 23 interfaces are fully documented, categorized, and driven to completion. • Monitor and attend concurrent meetings with key partners (BTSSS, CARMA, etc.) and begin representing the VHA PO in requirements sessions, providing timely back‑briefs. • Maintain the master matrix of analysts, PMs, VHA SMEs, and partner SMEs. • Support creation of a centralized database/SharePoint site housing all interface documentation, including process flows, requirements, and crosswalks to agility story numbers. • Assist in producing the weekly executive status brief by maintaining real‑time awareness of each interface and its requirements, ensuring leadership always has an accurate, up‑to‑date picture of progress and risks.

• Execute manual regression testing for CGI Advantage (or similar ERP financial systems) following system updates and releases • Develop, review, and execute test cases, test scripts, and test scenarios based on functional requirements and release documentation • Validate system functionality across key financial modules (e.g., GL, AP, AR, Budgeting, Procurement) • Identify, document, and track defects through resolution using defect tracking tools • Perform functional analysis to verify business processes and ensure alignment with financial management requirements • Collaborate with business stakeholders, developers, and system integrators to clarify requirements and resolve issues • Analyze test results and provide clear reporting on system performance, issues, and risks • Ensure compliance with internal controls, financial policies, and system standards • Assist in maintaining and improving test documentation, procedures, and reusable test assets

• Attend and participate in meetings with client stakeholders • Build interactive reports and dashboard using the Microsoft BI technologies including Power BI and SSAS, as well as Oracle 19c – strong focus on Power Apps and Power Automate • Develop reports and business models using Power BI (including DAX language) • Experience with Microsoft Azure platform and service (Power BI, Azure SQL Data Warehouse, Azure Synapse, Azure Data Factory) • Experience with SQL and RDBMS data structures in a reporting context • Assist business users on functional and data requirements to enhance reports and report data • Experience in requirement analysis, design, and prototyping • Strong understanding of Data Analytics application security layer models • Experience with Enterprise Resource Planning (ERP) or Federal Financial Management solutions

• Troubleshooting Reported Issues directly from Customer, or 3rd Party Vendor • Manage DynaTrace for transactional flow / server status • Manage Automated Daily Purge cycle support • Manage Automated Daily RT Log Review Process support • Manage Automated Daily Incoming Batch Processing support • Manage Automated Daily Outgoing XML3, and Customer Account file processing support • Manage 70 servers via remote access, or automated notification/task scheduler/scripting for server status/java heap dumps • Maintain/Coordinate SSL and Security certs management on IBM Websphere / Apache • Support Outgoing/Incoming SFTP Transfer Request with outside vendor • Support Deployment/Upgrade of POS Software via specialized WAS integrated software (WASADMIN) • Support Financial Department in validation of POS monthly and individual transactions, and weekly active open banking sessions for 1,030 tills Manage POS Shared Directory for all related POS files internal usage • Support monthly CRISP LINUX patching schedule for 4 environments • Support monthly CRISP WINDOWs patching schedule for 4 environments

• Serve as the accessibility authority, guiding and overseeing the work of 508 analysts, testers, and accessibility resources across the team. • Assign, review, and validate accessibility testing tasks to ensure consistent application of Section 508 and WCAG standards. • Conduct comprehensive accessibility evaluations of websites, applications, documents, and multimedia content. • Perform manual testing using assistive technologies such as JAWS, NVDA, VoiceOver, TalkBack, ZoomText, and keyboard‑only navigation. • Execute automated testing using tools such as Axe, WAVE, ANDI, ARC Toolkit, and Siteimprove. • Develop, update, and validate VPATs/ACRs and ensure accuracy across team deliverables. • Lead remediation planning by providing detailed, actionable guidance to developers, UX designers, content authors, and product teams. • Review procurement packages for accessibility requirements and ensure vendor deliverables meet compliance standards. • Create and maintain accessibility policies, standards, checklists, and governance frameworks. • Deliver accessibility training, workshops, and coaching sessions for technical and non‑technical staff. • Support user testing with people with disabilities to validate real‑world accessibility. • Track and report accessibility metrics, findings, and compliance status to leadership.

• Serve as an automated test developer utilizing Selenium for Momentum testing initiatives • Design, develop, and maintain automated testing frameworks aligned with enterprise standards • Evaluate and recommend automation approaches, tools, and best practices to maximize testing efficiency and minimize testing complexity • Assist in the development of automated testing solutions leveraging Selenium and a supporting array of software development languages and tools • Ensure automated testing solutions are version‑controlled, traceable, and well documented • Configure, maintain, and upgrade the automation tool environments and related plugins • Integrate automation tools with CI/CD pipelines (e.g., Jenkins, GitHub, and other automation applications) to enable continuous testing and repeatability • Manage test environment connectivity, data dependencies, and tool access for the technical and testing teams • Support testing automation team to achieve high quality testing results and full traceability between test scripts and requirements traceability matrix