Role Description As a member of the Engineering team, you’ll be the ultimate advocate for the event organizers and attendees who rely on our platform for their high-stress, live-event needs. In this role, you will lead a team of QA specialists through a critical evolution: transitioning from manual, non-technical testing to a modern, standardized QA practice. As Eventeny scales, you will bridge the gap between product vision and technical stability. This is a full-time, salaried position. The QA Manager will have a work week of Monday – Friday, with a general expectation of being available during business hours (9am – 5pm EST) and periodically on nights and weekends to support Event Organizers managing various events. - Lead the Technical Evolution: Mentor and upskill the QA specialist team, transitioning from a primarily manual workflow practice to a standardized QA model including automated regression testing and technical documentation. - Act as the "Gatekeeper": Collaborate directly with Engineering, Product, and Design to ensure every release meets a high standard for quality and stability. - Implement Hybrid Testing: Maintain high-quality manual testing while building out automated frameworks to reduce overhead. - Manage the Bug Lifecycle: Triage issues based on customer impact and business goals, ensuring the Engineering team is focused on the most critical friction points. - Scale the Culture: Foster a culture of "Quality-First" within the broader team, ensuring that speed of growth never comes at the expense of our customers' trust. - Product Expertise: Become an absolute expert on the Eventeny product to anticipate how new features might break existing workflows for a 5,000+ person festival or convention. Qualifications - 5+ years in Software Quality Assurance, with at least 1–2 years in a Lead or Manager role—ideally within a fast-paced environment. - Proven experience taking non-technical team members and coaching them on technical QA practices (SQL basics, API testing, browser dev tools). - Experience in building automation frameworks that “play nice” within the existing code-base. - You thrive in a high-velocity environment where growth experiments are constant and the ability to pivot quickly is a core requirement for success. - Strong experience with API testing and querying databases. You should be comfortable reading (or even writing) code and participating in PR reviews. - You understand that a "bug" isn't just a technical error; it’s a failure for a festival organizer on their biggest day of the year. Benefits - Flexible schedule. - Unlimited Paid Time Off – yes, really! - Fully remote. - Comprehensive health insurance. - Vision and dental insurance. - Group Life Insurance. - Quarterly employee bonuses. - Yearly company retreat. - Potential for customer event access. - Company provided laptop and general office supplies. Compensation This is a full-time position with a base salary range of $70,000 - $80,000 with benefits and quarterly bonus. The final offer will be determined by multiple factors including candidate experience and expertise. This is a fully remote position.

• Testing product versions prior to release to aid in quality assurance using C# in Visual Studio. • Version verification and validation testing to ensure product quality and integrity. • Coordination with the Success and Support teams for troubleshooting assistance and/or clinic setup. • Sharing feedback with the Product Manager and engineering team. • Documentation generation for product-related materials. • Medical Device documentation preparation, in cooperation with our Regulatory team, including defining requirement specifications, outlining testing conditions, executing and documenting testing, and outlining and mitigating software risks.

• Own the end-to-end quality strategy for complex distributed systems and data integration platforms. • Ensure reliability across APIs, event pipelines, databases, and downstream data warehouses. • Work closely with engineering, product, and business teams to validate data accuracy, system performance, and platform stability. • Drive robust testing frameworks. • Improve release confidence. • Ensure seamless data flow across interconnected systems.

• The QA engineer is responsible for the test strategy spanning both services, which includes reviewing unit tests, conducting integration testing, validating AVRO contracts, and coordinating UAT with the client.