The Jonus Group

Role Description Our client is a respected third-party administrator (TPA) providing comprehensive claims management solutions to commercial clients nationwide. They are seeking a Senior Commercial General Liability Claims Examiner to handle complex liability claims with a focus on habitational and commercial real estate exposures. Qualifications - 5+ years of Commercial General Liability claims handling experience - Demonstrated experience handling habitational and/or commercial real estate liability claims - Prior experience working for a TPA or in a high-volume commercial claims environment preferred - Strong litigation management and settlement negotiation skills - Ability to independently manage a full caseload with minimal supervision Requirements - Independently manage complex Commercial General Liability (CGL) claims, including litigated matters - Handle claims arising from habitational and commercial real estate exposures (e.g., apartments, condos, mixed-use properties, office buildings) - Conduct thorough investigations including coverage analysis, liability evaluation, and damages assessment - Establish and manage reserves in accordance with client guidelines and best practices - Coordinate with defense counsel on litigated claims, including strategy, discovery, and settlement evaluation - Evaluate and negotiate settlements within assigned authority - Communicate effectively with insureds, claimants, attorneys, and clients - Ensure compliance with applicable jurisdictional regulations and client-specific service instructions - Document claim activity accurately and timely within the claims management system - Identify subrogation opportunities and potential fraud indicators Benefits - $80,000 - $95,000/year (based on experience) - Comprehensive benefits package including medical, dental, vision, and 401(k) - Paid time off and paid holidays - Fully remote work environment with flexibility Disclaimer Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

Role Description Seeking a highly organized, motivated, and detail-oriented Commercial Lines Account Manager to manage a portfolio of commercial insurance clients. This role involves fostering strong client relationships, providing tailored insurance solutions, and ensuring that business needs are effectively met. The position requires a proactive approach, excellent customer service, and collaboration with various stakeholders. Responsibilities - Manage a portfolio of commercial clients and serve as the primary contact for all account-related inquiries. - Build and maintain strong relationships with clients, insurance carriers, and internal team members. - Analyze and understand clients' insurance coverage requirements, offering customized solutions to meet their needs. - Oversee policy renewals, endorsements, audits, and cancellations with precision and efficiency. - Prepare and deliver timely quotes, proposals, and policy documents. - Stay informed on market trends, insurance products, and coverage options to provide strategic advice. - Address client concerns and resolve issues promptly while ensuring a positive client experience. - Support the sales team with prospecting and account development. - Ensure all activities and documentation comply with regulatory and company policies. Qualifications - Proven experience as an Account Manager in commercial insurance or a related field. - Strong understanding of commercial insurance coverages, principles, and products. - Valid insurance licensing as required by state and federal regulations. - Excellent attention to detail, organizational, and multitasking skills. - Outstanding written and verbal communication skills. - Proficiency in insurance management software and Microsoft Office Suite. - Analytical skills to assess data and provide valuable recommendations. - Demonstrated ability to build trust and maintain long-term client relationships. - Capable of working independently while contributing to team objectives. Disclaimer Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

Role Description Our client, a leading Property & Casualty Insurance Carrier, is seeking an experienced Total Loss Claims Manager to lead a high-performing team responsible for the investigation, evaluation, negotiation, and resolution of automobile total loss claims. This leadership role will oversee claim operations, drive performance metrics, ensure regulatory compliance, and provide coaching and development to a team of Total Loss Adjusters and Supervisors. The ideal candidate will possess strong technical expertise in total loss claim handling, actual cash value (ACV) evaluations, salvage operations, title processing, and settlement negotiations, along with a proven track record of claims leadership and operational excellence. - Oversight of ACV evaluations - Settlement negotiations - Salvage recovery - Cost control - Quality assurance - Staff development Qualifications - Bachelor's Degree preferred or equivalent industry experience. - 7+ years of Auto Physical Damage and/or Total Loss Claims experience. - 3+ years of Claims Leadership experience, including direct people management. - Strong understanding of Total Loss regulations and state-specific requirements. - ACV methodologies and valuation tools. - Salvage and title processing. - First-party and third-party auto claims. - Claims litigation and regulatory compliance. - Proven ability to coach, mentor, and develop claims professionals. - Experience managing claim quality, operational metrics, and financial performance. - Strong analytical, organizational, and decision-making skills. - Excellent written and verbal communication abilities. - Proficiency with claims management systems and valuation platforms. Requirements - Lead, mentor, and develop a team of Total Loss Claims Adjusters, Senior Adjusters, and Team Leads. - Oversee day-to-day operations of the Total Loss unit, ensuring timely and accurate claim resolution. - Monitor claim inventory, productivity, cycle times, quality metrics, and customer service standards. - Review and approve high-exposure, complex, and escalated total loss claims. - Ensure compliance with state regulations, company guidelines, and claims best practices. - Manage Actual Cash Value (ACV) evaluations, settlement authority, salvage disposition, title processing, and vendor relationships. - Analyze department performance and implement process improvements to increase efficiency and reduce claim costs. - Conduct file audits, quality reviews, and performance evaluations. - Collaborate with SIU, Legal, Underwriting, Compliance, and Claims Leadership on complex matters. - Serve as the primary escalation point for customer complaints, disputed valuations, and regulatory concerns. - Develop and execute training programs for new and existing staff. - Assist with catastrophe response planning and workload management during surge events. Benefits - $95,000 - $120,000/year (based on experience) - Comprehensive benefits offering - Remote flexibility - Opportunity for growth within a rapidly expanding organization

Role Description An established insurance agency is seeking a skilled P&C Insurance Account Manager with dual Personal Lines and Commercial Lines servicing experience. This role requires the ability to manage a blended book of business, handle full-cycle servicing for both PL and CL accounts, provide timely quotes, identify cross-selling opportunities, and deliver exceptional customer service. - Provide A–Z servicing for both Personal Lines and Commercial Lines accounts. - Quote new and renewal business across multiple carriers and rating systems. - Maintain strong client relationships while providing responsive and professional service. - Manage new and renewal submissions and ensure accuracy of policy documentation. - Negotiate with carrier underwriters to secure competitive rates and coverage options. - Identify opportunities for cross selling and account rounding in a service-dominant environment. - Bind and issue policies in accordance with carrier and regulatory guidelines. Qualifications - Previous experience servicing both Personal Lines and Commercial Lines accounts. - Minimum of 1 year of Personal Lines servicing experience in an independent agency or brokerage environment. - Strong customer service skills and the ability to communicate effectively with clients and carriers. - Experience working with multiple carriers and rating platforms. - Ability to work independently with strong organizational and self-management skills. - Active Property & Casualty license required. - Ability to manage a mixed book of both Personal Lines and Commercial Lines. - Familiarity with standard PL coverages such as Home, Auto, Umbrella, and Watercraft (some HNW exposure is helpful but not required). Disclaimer Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

Role Description Our client, a leading national insurance carrier, is seeking an experienced Workers’ Compensation Claims Adjuster to join their claims team. This individual will be responsible for managing a caseload of complex workers’ compensation claims from initial filing through resolution, ensuring timely and fair claim outcomes while maintaining compliance with state regulations and company guidelines. Compensation - $40.00 - $50.00/year (based on experience) - Opportunity to work with a reputable insurance carrier known for a collaborative and supportive culture - Comprehensive benefits package including medical, dental, and vision - Opportunities for career growth within a stable and respected insurance organization - 100% remote work environment Responsibilities - Investigate, evaluate, and resolve workers’ compensation claims in accordance with applicable laws and company policies. - Determine compensability, establish reserves, and authorize payments for medical and indemnity benefits. - Coordinate and communicate with claimants, employers, medical providers, attorneys, and other stakeholders throughout the claim lifecycle. - Develop strategies for efficient and cost-effective claim resolution, including litigation management when applicable. - Maintain accurate claim documentation and ensure timely reporting in accordance with state requirements. - Stay current on jurisdictional laws, medical treatment trends, and best practices in workers’ compensation claims handling. Qualifications - 5+ years of experience handling workers’ compensation claims for an insurance carrier or TPA. - Strong knowledge of New England workers’ compensation statutes and regulations. - Excellent communication, negotiation, and analytical skills. - Ability to manage a high-volume caseload effectively and independently. - CT or VT State adjusting license required. Disclaimer Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

Role Description Seeking a highly skilled and experienced Senior Homeowners Property Claims Adjuster to join a team. This is a fully remote position. The ideal candidate will have a strong background in handling Homeowners Property Claims and a proven ability to work independently in a fast-paced environment. Qualifications - Minimum of 5 years of experience handling Homeowners 1st Party Property claims in a desk role with an insurance carrier. - Proficiency in Xactimate is required; ability to write estimates from photos is essential. - Experience with Guidewire and ImageRight is a plus. - Knowledge of MSO policy is highly desirable. - Must be able to work independently and demonstrate strong problem-solving skills. - Prior experience with an insurance carrier is required. - Strong cultural fit with a team-oriented and positive attitude. - Must be available to work East Coast hours. - Willingness to travel to New Jersey once a year for team meetings. Requirements - Manage a caseload of 35-45 daily claims, with potential for higher volumes during CAT events. - Handle Homeowners Property Claims (75%) and Commercial Claims (25%) primarily in NJ and PA, with potential expansion to IN, MI, MO, and SC. - Process claims with monetary values ranging from $50,000 to $1 million. - Utilize Independent Adjuster vendors for fieldwork as needed. - Write estimates using Xactimate based on photographic evidence. - Collaborate with team members to ensure efficient and accurate claims processing. - Maintain a positive and team-oriented attitude, contributing to a strong company culture. Benefits - Salary: $85,000 - $100,000+ (depending on experience) - Bonus: Up to 7% based on personal and company performance - Competitive benefits package - Paid time off - Professional development opportunities - 100% remote work (East Coast hours required) - Annual travel to New Jersey for team meetings

Role Description Established agency seeking an outgoing, personable individual to provide timely quotes, recognize cross selling opportunities and provide exceptional customer service for personal lines customers. Qualifications - Previous experience working with personal lines coverages in a brokerage/agency setting - Experience maintaining client relationships - Negotiate with carrier underwriters on behalf of clients for best rates - Ability to handle new and renewal submission - Prior experience quoting binding and issuing policies - Experience working with multiple carriers and rating systems - Overall account management Requirements - Proven customer service and sales skills - Excellent organizational skills - Ability to self-direct the completion of job duties - Must hold Property & Casualty License Company Description

Role Description Seeking a highly skilled and experienced Senior Entertainment Underwriter to join a team. This role offers the opportunity to manage a diverse book of business, driving profitable growth across multiple regions. You will work closely with entertainment-focused brokers to deliver customized insurance solutions across a range of lines, including: - Property - Inland marine - General liability - Automobile - Umbrella - Workers' compensation If you are a results-driven professional with strong underwriting expertise and a passion for the entertainment industry, we encourage you to apply. Qualifications - Bachelor’s degree or equivalent experience. - Minimum of 5 years of underwriting experience, preferably in entertainment multi-line packages, including film and television. - Proven sales and marketing capabilities with a track record of closing deals. - Demonstrated success in marketing, producer management, new business development, and the ability to negotiate effectively at all levels with internal and external partners. - Ability to mentor junior team members and contribute to a collaborative team culture. - Solid background in risk analysis and experience with complex accounts. - High proficiency in the underwriting process and the ability to partner effectively with an Underwriting Assistant. - Knowledge and expertise in technical issues, compliance, coverage, products, and pricing strategies. - Adaptability and creativity in a dynamic business environment. Requirements - Develop and negotiate pricing, coverage, terms, and conditions for new and renewal business. - Collaborate cross-functionally with underwriting, operations, claims, loss control, marketing, regulatory, and senior leadership teams. - Implement and manage strategic pricing and rate plans to drive profitability, growth, and successful producer relations. - Cultivate and maintain strong relationships with producers, clients, and key stakeholders. Benefits - Salary Range: $110,000 - $150,000 annually - Discretionary bonus - Equity participation - Generous profit-sharing plan in lieu of a 401(k) match

Role Description The Auto Total Loss Adjuster will be responsible for investigating, evaluating, negotiating, and settling total loss auto claims efficiently and accurately. This individual will work closely with insureds, claimants, vendors, and internal teams to ensure timely claim resolution while delivering a high level of customer service. Qualifications - 3+ years of experience handling auto total loss and subrogation claims - Strong understanding of auto claims handling and total loss procedures - Experience reviewing vehicle valuations and settlement calculations - Familiarity with salvage and title processing - Ability to manage claims in a fast-paced environment - Excellent negotiation, communication, and organizational skills - Strong attention to detail and customer service mindset - Active adjuster license(s) preferred where applicable Requirements - Handle a pending of auto total loss claims from inception through resolution - Investigate coverage, liability, and damages related to total loss claims - Review vehicle valuations and determine accurate settlement amounts - Negotiate settlements with insureds, claimants, lienholders, and vendors - Coordinate vehicle inspections, salvage processing, and title documentation - Maintain detailed and accurate claim file documentation - Ensure compliance with state regulations and company guidelines - Provide excellent customer service throughout the claims process - Collaborate with internal departments and external partners to resolve claims efficiently Benefits - $75,000 - $85,000/year (based on experience) - Comprehensive benefits offering - Remote flexibility - Opportunity for growth within a rapidly expanding organization

Role Description Our client, a well-established and growing insurance organization, is seeking an experienced Commercial Insurance Compliance Coordinator to join their remote operations team. This individual will play a critical role in supporting certificate of insurance (COI) processing, contractual compliance review, and commercial lines servicing functions across a diverse commercial portfolio. The ideal candidate brings extensive knowledge of commercial insurance coverages, contractual risk transfer requirements, ACORD documentation, and compliance workflows. This position requires a detail-oriented professional who thrives in a fast-paced environment, can work independently, and is comfortable collaborating with internal teams, carriers, clients, and third parties. This is an excellent opportunity for an experienced insurance professional seeking a long-term remote position with a collaborative and highly respected team. Key Responsibilities - Review client contracts, leases, subcontractor agreements, and vendor agreements to identify insurance requirements and compliance obligations. - Issue and manage Certificates of Insurance (COIs), endorsements, and supporting documentation accurately and efficiently. - Track certificate renewals, expirations, outstanding compliance items, and follow-up requests. - Verify policy coverage and endorsements against contractual insurance requirements. - Interpret insurance policy language and communicate coverage details clearly to clients, internal teams, carriers, and third parties. - Process and maintain ACORD forms and related compliance documentation. - Ensure compliance with carrier guidelines, contractual obligations, and industry regulations. - Maintain and manage compliance data through agency management systems, Excel, and proprietary platforms. - Partner with Account Managers, Producers, Carriers, and Clients to resolve discrepancies and secure required documentation. - Maintain organized electronic records and audit-ready files. - Stay current on commercial insurance regulations, certificate requirements, and best practices. - Identify opportunities to improve operational workflows, processing efficiency, and quality control procedures. Qualifications - Strong working knowledge of ACORD forms, certificate workflows, and compliance processes. - Experience with agency management systems such as Applied Epic, CSR24, cloud-based insurance platforms, and Microsoft Office Suite. - Deep understanding of commercial insurance coverages including: - General Liability - Commercial Property - Commercial Auto - Workers’ Compensation - Garage Dealers - Inland Marine - Disability / Paid Family Leave - Strong understanding of contractual risk transfer and insurance policy interpretation. - Ability to review and analyze insurance requirements within legal agreements and contracts. - Excellent organizational skills with exceptional attention to detail and accuracy. - Strong verbal and written communication abilities. - Ability to manage multiple priorities and deadlines in a remote work environment. - Self-motivated with the ability to work both independently and collaboratively. Requirements - Active New York State Property & Casualty License required. - High school diploma or GED required; equivalent insurance industry experience considered. - 8+ years of commercial insurance experience with a strong concentration in COI processing and compliance management. - Experience with compliance tracking systems, reporting tools, and data management platforms. - Advanced understanding of: - Primary & Non-Contributory wording - Waiver of Subrogation - Additional Insured endorsements (CG 20 10) - Additional Insured – Completed Operations (CG 20 37) - Blanket Additional Insured wording - Ongoing vs. Completed Operations - Per Project Aggregate requirements - 30-Day Notice of Cancellation requirements - C-105.2 and DB-120.1 forms - Experience reviewing insurance requirements for: - Commercial leases - Contractor/Subcontractor agreements - Vendor and supplier contracts - Additional contractual agreements - Knowledge of ACORD 855 (Construction Addendum) and New York Labor Law / Action-Over exposure is highly preferred. Preferred Background - Experience supporting construction, real estate, manufacturing, or contractor-focused accounts strongly preferred. - Prior experience working within a fully remote insurance operations environment is a plus. Work Environment - Fully remote position. - Collaborative and team-oriented culture with strong operational support. - Independent day-to-day workflow management. - Standard business hours with occasional deadline-driven priorities. Core Competencies - Compliance Management - Contractual Risk Transfer Analysis - Policy Interpretation - Certificate Management - Data Accuracy & Quality Control - Client Service Excellence - Time Management & Organization - Communication & Problem Solving