STADIUM

• Develop and maintain SOPs for bulk operations. • Coordinate with all internal and external stakeholders to ensure the best in class experience for our customers and vendors. • Own end to end operational flows for everything related to bulk orders as well as operational KPIs • Optimise and improve workflows with data backed decisions leveraging AI and business intelligence.

Role Description As a rapidly growing company, we are expanding our Operations team, which bulks ops specialist. This team plays a crucial role in delivering exceptional service to our customers and suppliers, ensuring their success on our platform. We provide the knowledge, tools, and strategic support necessary to optimize their goals and fully capitalize on the value of our product. The operations team is committed to building trust and nurturing lasting relationships with our customers and vendors. Our goal is to cultivate a deep sense of understanding, confidence, and excitement through personalized support and exceptional service, setting the stage for long-term satisfaction, retention, and growth. In this role, you'll receive thorough training on the entire customer journey. You'll develop the skills to assist our customers effectively, ensuring a smooth and satisfying experience as they navigate their relationship with Stadium. As a member of our dynamic and fast-growing team, you'll collaborate across various functions, focusing on continuous improvement and delivering top-quality service to every customer. Stadium is based in New York City, but this would be a remote position. Candidates living outside of the US will be hired as independent contractors through Deel. What You’ll Do With Us - Develop and maintain SOPs for bulk operations. - Coordinate with all internal and external stakeholders to ensure the best in class experience for our customers and vendors. - Own end to end operational flows for everything related to bulk orders as well as operational KPIs. - Optimise and improve workflows with data backed decisions leveraging AI and business intelligence. Qualifications - Ability to thrive in a dynamic & fast-paced environment. - Solutions-oriented mindset and background as a proven problem solver. - Strong customer focus and passion for engaging with people to help them succeed. - Excellent written and verbal communication skills with attention to detail. - Great listener and keen to understanding customer situations and goals before responding with strategic guidance. - An organized and process-oriented approach to managing relationships with customers. - Patient, empathetic, and enthusiastic about interacting with all types of customers. - A fun, approachable personality; easy to get along with, but driven and focused. - Team player and humble attitude. - An eager desire to make a meaningful impact on the ground floor of a growing start-up. - English as a first language (additional languages a plus). - Strategic thinker able to envision and execute long-term goals. - 1-2 years experience in customer-facing or people-oriented roles. - Data and AI forward approach towards problem solving. What We Offer - Fantastic company culture focused around recognizing and leveraging individual strengths for the benefit of the whole. - Career mobility and opportunities to work across areas of the company. - Remote-first work environment with frequent Zoom company events and chance to make genuine connections. - Final compensation is based on factors such as the candidate's skills, qualifications, experience, and location. Compensation for candidates residing outside the U.S. will be adjusted based on the cost of living and comparable wages in that country. Company Description Stadium is a single platform for global recognition, swag, and gifting. Companies use Stadium to engage employees, clients, partners, and prospects through premium swag, snack boxes, and gifting–all fulfilled locally in 170+ countries. Whether companies are recognizing 1 or 1,000+, Stadium makes it easy to deliver meaningful recognition at any scale. We’re a product-first ambitious team that’s obsessed with a united vision for taking our business to new heights. As a company, we learn fast, support each other, and focus on continuous quality and improvement for all of our customers. While our business has continually evolved over the years, our purpose has remained constant: to strengthen the bond between companies, their employees, and their customers.

• Identify, engage, and qualify prospective customers • Generate high-quality pipeline by setting up well-qualified meetings for Account Executives • Work closely with Sales and Marketing to refine messaging, improve targeting, and increase outbound effectiveness

Role Description As an Outbound Sales Development Representative (SDR), you will be responsible for identifying, engaging, and qualifying prospective customers. You will play a critical role in generating high-quality pipeline by setting up well-qualified meetings for our Account Executives. This role is focused on quality over volume - success is defined by your ability to have meaningful conversations, properly qualify opportunities, and create real pipeline. - Work closely with Sales and Marketing to refine messaging, improve targeting, and continuously increase outbound effectiveness. - Remote position; candidates outside the US will be hired as independent contractors through Deel. Qualifications - Strong written and verbal communication skills. - Ability to think clearly and structure conversations effectively. - Comfortable handling objections and engaging in real-time conversations. - Highly coachable with a willingness to learn and improve quickly. - Strong work ethic and focus on outcomes. - Organized and process-oriented in managing outreach and follow-up. - Curious mindset with an ability to ask thoughtful questions. - Team player with a humble, low-ego attitude. - Ability to thrive in a fast-paced, evolving environment. - 0–2 years in sales, business development, or customer-facing roles preferred. Benefits - Fantastic company culture focused around recognizing and leveraging individual strengths for the benefit of the whole. - Career mobility and opportunities to work across areas of the company. - Remote-first work environment with frequent Zoom company events and chance to make genuine connections. - Final compensation is based on factors such as the candidate's skills, qualifications, experience, and location. - Compensation for candidates residing outside the U.S. will be adjusted based on the cost of living and comparable wages in that country. Company Description Stadium is a single platform for global recognition, swag, and gifting. Companies use Stadium to engage employees, clients, partners, and prospects through premium swag, snack boxes, and gifting–all fulfilled locally in 170+ countries. Our purpose has remained constant: to strengthen the bond between companies, their employees, and their customers.

About Stadium Stadium is a global group gifting, swag, rewards and recognition platform. Through Stadium, companies are able to leverage our easy-to-use platform to provide gifts and rewards to groups of 5-10,000. Our unique edge is in being an all-in-one global solution that allows senders to curate specific gifts for their audience or give the power of choice to their recipients.  We’re a product-first ambitious team that’s obsessed with a united vision for taking our business to new heights. As a company, we learn fast, support each other, and focus on continuous quality and improvement for all of our customers. While our business has continually evolved over the years, our purpose has remained constant: to strengthen the bond between companies, their employees, and their customers. Job Description The Swag Design Team Lead will own both the creative quality and operational performance of the Stadium Swag Design team. The design team is committed to blending creativity with operational excellence for our customers. Our goal is to cultivate a deep understanding of client brands and turn their ideas into tangible swag mockup collections through thoughtful, on-brand design and seamless project management. As Team Lead, you set the standard for how that gets done. In this role, you'll develop a comprehensive command of our platform, tools, and design processes. You'll lead a team of designers and coordinators, establish the systems that keep the team running smoothly, and serve as the creative and operational anchor for everything the team delivers. You'll be the person who diagnoses areas for improvement, introduces more automation, and coaches your team to a higher standard of output, efficiency, and accountability. You lead by example — you know the work inside and out, and your team knows it. As a member of our dynamic and fast-growing team, you'll collaborate across functions — including Sales, Customer Success, Uploaders, and Vendors — and represent the team's capabilities and performance to leadership. Stadium is based in New York City, but this is a remote position. Candidates living outside of the US will be hired as independent contractors through Deel. What You’ll Do With Us - Lead, coach, and develop a team of swag designers and coordinators — setting clear expectations, running structured 1:1s, and building a culture of accountability and continuous improvement. - Develop and maintain expert-level knowledge of the Stadium platform, design tools, swag production processes, and the promotional products industry at large. - Own the end-to-end quality of all design outputs — reviewing and approving work before it reaches clients or vendors, and holding the team to a consistent creative standard. - Act as a creative and strategic partner to customers and internal teams, helping transform ideas into visual collections that meet brand standards and project goals. - Oversee the swag design process from intake through delivery, including interpreting client briefs, creating mock-ups, preparing files for production, and managing complex or escalated projects directly. - Audit team workflows end-to-end and identify where delays, rework, or manual effort are creating bottlenecks — then fix them. - Continuously improve, automate, and streamline design workflows and processes for efficiency and scalability; champion new tools and systems that increase team capacity without sacrificing quality. - Build and document repeatable SOPs for the team's most common tasks — artwork submission, vendor briefing, revision handling, file delivery, and more. - Guide customers through design decisions and communicate directly with clients when needed to clarify creative direction and manage expectations. - Stay current with industry trends, design best practices, swag production innovations, and emerging automation technologies. - Own KPIs for team throughput, turnaround time, revision rates, and client satisfaction — and report on them clearly to leadership. - Collaborate closely with cross-functional teams, including Sales, Customer Success, Uploaders, and Vendors, representing the design team's capabilities and commitments.

About Stadium Stadium is a global group gifting, swag, rewards and recognition platform. Through Stadium, companies are able to leverage our easy-to-use platform to provide gifts and rewards to groups of 5-10,000. Our unique edge is in being an all-in-one global solution that allows senders to curate specific gifts for their audience or give the power of choice to their recipients.  We’re a product-first ambitious team that’s obsessed with a united vision for taking our business to new heights. As a company, we learn fast, support each other, and focus on continuous quality and improvement for all of our customers. While our business has continually evolved over the years, our purpose has remained constant: to strengthen the bond between companies, their employees, and their customers. Job Description The Swag Design Team Lead will own both the creative quality and operational performance of the Stadium Swag Design team. The design team is committed to blending creativity with operational excellence for our customers. Our goal is to cultivate a deep understanding of client brands and turn their ideas into tangible swag mockup collections through thoughtful, on-brand design and seamless project management. As Team Lead, you set the standard for how that gets done. In this role, you'll develop a comprehensive command of our platform, tools, and design processes. You'll lead a team of designers and coordinators, establish the systems that keep the team running smoothly, and serve as the creative and operational anchor for everything the team delivers. You'll be the person who diagnoses areas for improvement, introduces more automation, and coaches your team to a higher standard of output, efficiency, and accountability. You lead by example — you know the work inside and out, and your team knows it. As a member of our dynamic and fast-growing team, you'll collaborate across functions — including Sales, Customer Success, Uploaders, and Vendors — and represent the team's capabilities and performance to leadership. Stadium is based in New York City, but this is a remote position. Candidates living outside of the US will be hired as independent contractors through Deel. What You’ll Do With Us - Lead, coach, and develop a team of swag designers and coordinators — setting clear expectations, running structured 1:1s, and building a culture of accountability and continuous improvement. - Develop and maintain expert-level knowledge of the Stadium platform, design tools, swag production processes, and the promotional products industry at large. - Own the end-to-end quality of all design outputs — reviewing and approving work before it reaches clients or vendors, and holding the team to a consistent creative standard. - Act as a creative and strategic partner to customers and internal teams, helping transform ideas into visual collections that meet brand standards and project goals. - Oversee the swag design process from intake through delivery, including interpreting client briefs, creating mock-ups, preparing files for production, and managing complex or escalated projects directly. - Audit team workflows end-to-end and identify where delays, rework, or manual effort are creating bottlenecks — then fix them. - Continuously improve, automate, and streamline design workflows and processes for efficiency and scalability; champion new tools and systems that increase team capacity without sacrificing quality. - Build and document repeatable SOPs for the team's most common tasks — artwork submission, vendor briefing, revision handling, file delivery, and more. - Guide customers through design decisions and communicate directly with clients when needed to clarify creative direction and manage expectations. - Stay current with industry trends, design best practices, swag production innovations, and emerging automation technologies. - Own KPIs for team throughput, turnaround time, revision rates, and client satisfaction — and report on them clearly to leadership. - Collaborate closely with cross-functional teams, including Sales, Customer Success, Uploaders, and Vendors, representing the design team's capabilities and commitments.

About Stadium Stadium is a global group gifting, swag, rewards and recognition platform. Through Stadium, companies are able to leverage our easy-to-use platform to provide gifts and rewards to groups of 5-10,000. Our unique edge is in being an all-in-one global solution that allows senders to curate specific gifts for their audience or give the power of choice to their recipients.  We’re a product-first ambitious team that’s obsessed with a united vision for taking our business to new heights. As a company, we learn fast, support each other, and focus on continuous quality and improvement for all of our customers. While our business has continually evolved over the years, our purpose has remained constant: to strengthen the bond between companies, their employees, and their customers. Job Description The Swag Design Team Lead will own both the creative quality and operational performance of the Stadium Swag Design team. The design team is committed to blending creativity with operational excellence for our customers. Our goal is to cultivate a deep understanding of client brands and turn their ideas into tangible swag mockup collections through thoughtful, on-brand design and seamless project management. As Team Lead, you set the standard for how that gets done. In this role, you'll develop a comprehensive command of our platform, tools, and design processes. You'll lead a team of designers and coordinators, establish the systems that keep the team running smoothly, and serve as the creative and operational anchor for everything the team delivers. You'll be the person who diagnoses areas for improvement, introduces more automation, and coaches your team to a higher standard of output, efficiency, and accountability. You lead by example — you know the work inside and out, and your team knows it. As a member of our dynamic and fast-growing team, you'll collaborate across functions — including Sales, Customer Success, Uploaders, and Vendors — and represent the team's capabilities and performance to leadership. Stadium is based in New York City, but this is a remote position. Candidates living outside of the US will be hired as independent contractors through Deel. What You’ll Do With Us - Lead, coach, and develop a team of swag designers and coordinators — setting clear expectations, running structured 1:1s, and building a culture of accountability and continuous improvement. - Develop and maintain expert-level knowledge of the Stadium platform, design tools, swag production processes, and the promotional products industry at large. - Own the end-to-end quality of all design outputs — reviewing and approving work before it reaches clients or vendors, and holding the team to a consistent creative standard. - Act as a creative and strategic partner to customers and internal teams, helping transform ideas into visual collections that meet brand standards and project goals. - Oversee the swag design process from intake through delivery, including interpreting client briefs, creating mock-ups, preparing files for production, and managing complex or escalated projects directly. - Audit team workflows end-to-end and identify where delays, rework, or manual effort are creating bottlenecks — then fix them. - Continuously improve, automate, and streamline design workflows and processes for efficiency and scalability; champion new tools and systems that increase team capacity without sacrificing quality. - Build and document repeatable SOPs for the team's most common tasks — artwork submission, vendor briefing, revision handling, file delivery, and more. - Guide customers through design decisions and communicate directly with clients when needed to clarify creative direction and manage expectations. - Stay current with industry trends, design best practices, swag production innovations, and emerging automation technologies. - Own KPIs for team throughput, turnaround time, revision rates, and client satisfaction — and report on them clearly to leadership. - Collaborate closely with cross-functional teams, including Sales, Customer Success, Uploaders, and Vendors, representing the design team's capabilities and commitments.

About Stadium Stadium is a global group gifting, swag, rewards and recognition platform. Through Stadium, companies are able to leverage our easy-to-use platform to provide gifts and rewards to groups of 5-10,000. Our unique edge is in being an all-in-one global solution that allows senders to curate specific gifts for their audience or give the power of choice to their recipients.  We’re a product-first ambitious team that’s obsessed with a united vision for taking our business to new heights. As a company, we learn fast, support each other, and focus on continuous quality and improvement for all of our customers. While our business has continually evolved over the years, our purpose has remained constant: to strengthen the bond between companies, their employees, and their customers. Job Description The Swag Design Team Lead will own both the creative quality and operational performance of the Stadium Swag Design team. The design team is committed to blending creativity with operational excellence for our customers. Our goal is to cultivate a deep understanding of client brands and turn their ideas into tangible swag mockup collections through thoughtful, on-brand design and seamless project management. As Team Lead, you set the standard for how that gets done. In this role, you'll develop a comprehensive command of our platform, tools, and design processes. You'll lead a team of designers and coordinators, establish the systems that keep the team running smoothly, and serve as the creative and operational anchor for everything the team delivers. You'll be the person who diagnoses areas for improvement, introduces more automation, and coaches your team to a higher standard of output, efficiency, and accountability. You lead by example — you know the work inside and out, and your team knows it. As a member of our dynamic and fast-growing team, you'll collaborate across functions — including Sales, Customer Success, Uploaders, and Vendors — and represent the team's capabilities and performance to leadership. Stadium is based in New York City, but this is a remote position. Candidates living outside of the US will be hired as independent contractors through Deel. What You’ll Do With Us - Lead, coach, and develop a team of swag designers and coordinators — setting clear expectations, running structured 1:1s, and building a culture of accountability and continuous improvement. - Develop and maintain expert-level knowledge of the Stadium platform, design tools, swag production processes, and the promotional products industry at large. - Own the end-to-end quality of all design outputs — reviewing and approving work before it reaches clients or vendors, and holding the team to a consistent creative standard. - Act as a creative and strategic partner to customers and internal teams, helping transform ideas into visual collections that meet brand standards and project goals. - Oversee the swag design process from intake through delivery, including interpreting client briefs, creating mock-ups, preparing files for production, and managing complex or escalated projects directly. - Audit team workflows end-to-end and identify where delays, rework, or manual effort are creating bottlenecks — then fix them. - Continuously improve, automate, and streamline design workflows and processes for efficiency and scalability; champion new tools and systems that increase team capacity without sacrificing quality. - Build and document repeatable SOPs for the team's most common tasks — artwork submission, vendor briefing, revision handling, file delivery, and more. - Guide customers through design decisions and communicate directly with clients when needed to clarify creative direction and manage expectations. - Stay current with industry trends, design best practices, swag production innovations, and emerging automation technologies. - Own KPIs for team throughput, turnaround time, revision rates, and client satisfaction — and report on them clearly to leadership. - Collaborate closely with cross-functional teams, including Sales, Customer Success, Uploaders, and Vendors, representing the design team's capabilities and commitments.

About Stadium Stadium is a global group gifting, swag, rewards and recognition platform. Through Stadium, companies are able to leverage our easy-to-use platform to provide gifts and rewards to groups of 5-10,000. Our unique edge is in being an all-in-one global solution that allows senders to curate specific gifts for their audience or give the power of choice to their recipients.  We’re a product-first ambitious team that’s obsessed with a united vision for taking our business to new heights. As a company, we learn fast, support each other, and focus on continuous quality and improvement for all of our customers. While our business has continually evolved over the years, our purpose has remained constant: to strengthen the bond between companies, their employees, and their customers. Job Description The Swag Design Team Lead will own both the creative quality and operational performance of the Stadium Swag Design team. The design team is committed to blending creativity with operational excellence for our customers. Our goal is to cultivate a deep understanding of client brands and turn their ideas into tangible swag mockup collections through thoughtful, on-brand design and seamless project management. As Team Lead, you set the standard for how that gets done. In this role, you'll develop a comprehensive command of our platform, tools, and design processes. You'll lead a team of designers and coordinators, establish the systems that keep the team running smoothly, and serve as the creative and operational anchor for everything the team delivers. You'll be the person who diagnoses areas for improvement, introduces more automation, and coaches your team to a higher standard of output, efficiency, and accountability. You lead by example — you know the work inside and out, and your team knows it. As a member of our dynamic and fast-growing team, you'll collaborate across functions — including Sales, Customer Success, Uploaders, and Vendors — and represent the team's capabilities and performance to leadership. Stadium is based in New York City, but this is a remote position. Candidates living outside of the US will be hired as independent contractors through Deel. What You’ll Do With Us - Lead, coach, and develop a team of swag designers and coordinators — setting clear expectations, running structured 1:1s, and building a culture of accountability and continuous improvement. - Develop and maintain expert-level knowledge of the Stadium platform, design tools, swag production processes, and the promotional products industry at large. - Own the end-to-end quality of all design outputs — reviewing and approving work before it reaches clients or vendors, and holding the team to a consistent creative standard. - Act as a creative and strategic partner to customers and internal teams, helping transform ideas into visual collections that meet brand standards and project goals. - Oversee the swag design process from intake through delivery, including interpreting client briefs, creating mock-ups, preparing files for production, and managing complex or escalated projects directly. - Audit team workflows end-to-end and identify where delays, rework, or manual effort are creating bottlenecks — then fix them. - Continuously improve, automate, and streamline design workflows and processes for efficiency and scalability; champion new tools and systems that increase team capacity without sacrificing quality. - Build and document repeatable SOPs for the team's most common tasks — artwork submission, vendor briefing, revision handling, file delivery, and more. - Guide customers through design decisions and communicate directly with clients when needed to clarify creative direction and manage expectations. - Stay current with industry trends, design best practices, swag production innovations, and emerging automation technologies. - Own KPIs for team throughput, turnaround time, revision rates, and client satisfaction — and report on them clearly to leadership. - Collaborate closely with cross-functional teams, including Sales, Customer Success, Uploaders, and Vendors, representing the design team's capabilities and commitments.

About Stadium Stadium is a single platform for global recognition, swag, and gifting. Companies use Stadium to engage employees, clients, partners, and prospects through premium swag, snack boxes, and gifting–all fulfilled locally in 170+ countries. Whether companies are recognizing 1 or 1,000+, Stadium makes it easy to deliver meaningful recognition at any scale. We’re a product-first ambitious team that’s obsessed with a united vision for taking our business to new heights. As a company, we learn fast, support each other, and focus on continuous quality and improvement for all of our customers. While our business has continually evolved over the years, our purpose has remained constant: to strengthen the bond between companies, their employees, and their customers. Job Description As a rapidly growing company, we are expanding our commercial team with the addition of an Account Manager - Growth. This role sits within the Sales organization and reports to the AM Manager. You would play a critical role in owning and growing a defined book of package customers across both renewal and expansion. This is a revenue-owning role. The Account Manager - Growth is accountable for net revenue retention and long-term segment growth, ensuring customers renew successfully while identifying and executing expansion opportunities within their portfolio - including self-serve and low-touch accounts. You will take full commercial ownership of your segment. That means leading renewal conversations, managing pricing and contract discussions, proactively identifying upsell opportunities, and coordinating cross-functional efforts to deliver outcomes that drive retention and growth. This role requires strong commercial judgment paired with operational execution. You will navigate multiple internal and external tools, collaborate across Sales, Customer Success, Product, and Finance, and independently drive initiatives from idea through completion. Success in this role requires confidence, curiosity, and the ability to identify leverage points that move projects forward efficiently. As part of a fast-growing new team, you’ll help shape how Stadium scales account management across our package customer base while directly impacting revenue performance. Stadium is based in New York City, but this would be a remote position. Candidates living outside of the US will be hired as independent contractors through Deel.  What You’ll Do With Us - Own a defined book of package customers with full responsibility for renewals and expansion - Lead pricing normalization efforts, including migrating legacy contracts to current Stadium Pass tiers - Lead proactive renewal cycles, including pricing, contract, and commercial negotiations - Identify, scope, and close expansion opportunities within your portfolio - Own net revenue retention performance and expansion targets for your segment - Serves as the commercial owner for renewals, pricing updates, contract changes, upgrades, and downgrades within your portfolio - Partner closely with Customer Success to align on adoption, value realization, and risk mitigation - Navigate and leverage internal systems and external tools to manage pipeline, forecasting, and account planning - Coordinate cross-functional stakeholders to execute customer-facing initiatives end-to-end Analyze account trends and proactively identify opportunities to strengthen retention and revenue growth