• Drive the annual TA Operations roadmap and quarterly planning cycles. • Maintain leadership visibility into roadmap progress. • Own a portfolio of cross-functional programs end to end. • Drive decisions across TA, People Ops, HR Tech, IT, Legal, and Finance. • Own the TA AI roadmap. • Build and maintain AI-powered workflows in Claude and Cowork. • Own the TA tech stack. • Proactively identify where TA processes are slow, inconsistent, or manual.

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations. • Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction. • Builds, develops, and leads a management team and staff capable of carrying out organizational objectives. • Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations. • In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity. • Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. • Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Role Description The Role: Asset Administration, Operations Specialist Location: This position is remote in Denver, CO. The Role: Contractor, 1099. ($21/hr-$24/hr DOE, M-F, 8 hours a day) - Review and update client account information including, but not limited to, monthly valuation data, LLC dissolutions, and assets in receivership. - Identify and assess client’s submissions to achieve compliant results. - Provide accurate, valid and complete information by using the right methods/tools in accordance with company procedures. - Maintain records of client submissions, process client requests and file documents. - Follow communication procedures, guidelines and departmental policies and procedures. - Other duties as assigned to support the overall success of the team and organization. Qualifications - Knowledge and understanding of IRS Regulations for retirement accounts & qualified plans. - Strong written and verbal communication skills. - Proficiency with Microsoft Office. - Strong organizational skills, ability to multi-task, prioritize, and manage time effectively. - Ability to identify process improvements and efficiencies, strong problem-solving skills. - Ability to work under pressure, self-motivated and resourceful. Requirements - Upon offer, we conduct background checks that include employment and education verification, state, and county criminal history searches. Company Description Forge is proud to be an equal opportunity employer committed to supporting a diverse and inclusive workplace. Our employment decisions are made without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), gender, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, veteran status, or any other characteristic protected by federal, state, or local laws.

Role Description As a Health Concierge Specialist, you will become an expert in Drug & Health Services within our Clinical Concierge Team. You’ll work directly with clients to manage and support drug and occupational health programs, coordinate and schedule services for candidates, and assist them throughout the process. Responsible for effectively communicating with internal and external teams to ensure a smooth, efficient experience. This role requires a proactive, customer-focused approach, where you will play a key part in providing exceptional service and support to clients and candidates alike. This is a 100% fully remote position (Work from Home) based in the United States. Responsibilities: - Be the dedicated point of contact for a client and their candidates needing assistance on Drug and Occupational Health screening requests. - Understand candidate needs and provide them with tailored solutions by researching and calling collection sites and clinics. - Facilitate calls, send emails, texts, or use Salesforce to answer all internal/external inquiries. - Register applicants for appropriate services and ensure successful completion of those services. - Data entry of laboratory results, physical examinations, and breath alcohol tests. - Troubleshooting technical issues related to drug order fulfillment and operations. Qualifications - Customer-focused attitude and mentality with attention to detail. - Advanced computer skills (Microsoft Office Suite, Internet Searches, Database Lookups). - Excellent time management and organizational skills to handle multiple priorities with accuracy. - The ability to manage multiple priorities using time management and organization skills. - The skills to work independently to follow directions as established by company or customer. - Energetic, self-motivated, and detail-oriented. - Collaborative team player, comfortable working with diverse individuals both locally and remotely. - Willingness to work overtime when needed. Requirements - High School Diploma or GED required. Preferred: Associate degree in a related field or 2 years of relevant work experience. - Have 1-year Client Service/Support experience. - Proficient in reading, writing, and speaking English. - Reliable and punctual, with a strong work ethic. Benefits - Ability to work remotely with occasional business travel. - Medical, Vision, Dental, and supplementary benefit plans. - 401k with an employer match, and an Employee Stock Purchase Plan (ESPP). - Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays. - Access to tech and growth opportunities, and leaders who want you to succeed!