Role Description An Inside Sales Representative is responsible for selling parts to either consumers or other businesses. This is a commission-based parts sales position and has great opportunities for growth. - Help customers in obtaining all necessary parts to keep their trucks on the road with Elite Service - Communicate with customers on the status of part orders throughout the sales process - Communicate with customers in a professional and friendly manner - Be able to read and understand the parts catalog when looking up parts - Answer phone calls, provide price quotes and other information - Ability to pull and fill orders from stock - Locate out-of-stock parts from outside sources and submit an emergency order, if necessary - Follow processes to ensure payment of orders - Set up orders for daily shipment, delivery, or pick-up - Other duties and tasks, as assigned Qualifications - High School Diploma or equivalent - 3-5+ Years Heavy Truck Parts Sales Experience - Ability to work in a fast-paced work environment - Self-motivated and disciplined - Have strong organizational and time management skills - Communicate in a kind and courteous manner with customers and employees - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals - Must be able to use multiple computer systems within Windows - If remote, high-speed internet required (100mbps+) Requirements - Procede Sales Experience (preferred) - DTNA Parts Sales Experience (preferred) - Bi-Lingual - English/Spanish (preferred)

• Own full Northeast territory performance, including pipeline creation, deal progression, revenue attainment, and forecast accuracy. • Drive new business and expand strategic accounts across sleep labs, IDTFs, health systems, and multi-site clinical organizations. • Lead with clinical differentiation by translating EEG-based diagnostics, workflow advantages, and data quality into clear value propositions for physicians, administrators, and technical stakeholders. • Maintain disciplined CRM hygiene in Zoho, including timely follow-up, clean opportunity staging, accurate close dates, and reliable revenue forecasting. • Develop relationships with sleep physicians, pulmonologists, neurologists, technical directors, administrators, and executive decision-makers across complex buying committees. • Execute high-impact product demonstrations and support clinical validation of Beacon HST in real-world customer environments. • Attend regional and national conferences to generate leads, strengthen relationships, identify KOLs, and support market education. • Partner with Clinical Enablement, Operations, Product, Customer Experience, and Logistics to support onboarding, utilization, retention, and reorder consistency. • Maintain confidentiality, integrity, and availability of Protected Health Information in accordance with HIPAA standards. • Demonstrate consistent quota attainment, competitive displacement, multi-site account growth, and regional KOL development.

• Respond to inbound inquiries from dealership partners via phone and email • Assist with new business quotes, endorsements, and basic policy servicing tasks • Collect and verify customer and risk information for accuracy and completeness • Enter and maintain data within agency management systems • Follow established procedures for quote handling, documentation, and workflow routing • Escalate complex or licensed activities to appropriate team members • Follow up on outstanding requests and incomplete submissions • Maintain clear, professional communication with internal staff and external partners • Support onboarding efforts for new dealership partners as needed • Provide general administrative and operational support to the Dealer Services team

• Developing and managing a growing customer base for our utility & energy accounts • Identification, evaluation, and execution of new business opportunities • Structuring and negotiating new business relationships, including key pricing, commercial, and operational terms as part of complex contracting processes • Managing senior-level relationships with customers and key partners—navigating diverse buying committees that include on-the-ground operators and up to Board/C-level executives • Ensuring swift execution of new Pano Station installations during a challenging, short, pre-fire season purchasing window by partnering closely with the internal ops team and facilitating necessary actions with customer operations teams, often in parallel with closing the contract • Partnering with internal stakeholders in Sales, Marketing, Product, Operations, and Finance, you will own assessment of the competitive landscape and technologies to help formulate and refine product/GTM/service/support strategies unique to the utility & energy vertical • Leveraging domain expertise to plan and execute sales tactics in the following areas: generating new business, territory planning, pre-request for proposal prospecting, relationship development, pricing, presentation and delivery (finalist or other), negotiations, closing, and executing contracts • Driving ongoing account management in partnership with Customer Success to ensure customer satisfaction and drive additional expansion opportunities