Seamless.AI

• Own the journeys, systems, and automation that convert interest into pipeline and revenue • Design, build, and optimize multi-channel programs across email, in-app messaging, SMS, and automation • Create nurture sequences for free users, trials, prospects, and customers • Manage the lifecycle automation infrastructure including Customer.io, Claude, and N8N • Develop audience frameworks for relevant messaging based on various data • Collaborate with Product and Growth for lifecycle campaigns • Own performance reporting across multiple metrics and iterate based on insights

• Own end-to-end strategy and execution for paid search on Google Ads and Microsoft Ads, plus emerging paid placements on AI/answer engines • Manage a multi-million-dollar annual paid search budget with daily, weekly, and monthly pacing toward signup volume, CAC, and paid-conversion targets • Build and continuously optimize campaign structure, keyword strategy, match types, bidding, and negative-keyword hygiene to maximize qualified free signups • Partner with Creative and Lifecycle to ship a constant cadence of ad copy, RSAs, sitelinks, and landing-page tests (A/B and multivariate) • Develop a measurement framework with Analytics that ties spend to free signups, activation, and paid conversion, not just clicks and CPLs • Identify and launch new paid-search channels and AI-search ad surfaces as the search landscape evolves • Manage relationships with Google, Microsoft, and agency/contract partners; negotiate pricing, betas, and account support • Forecast monthly and quarterly spend, signup volume, and pipeline contribution; own the paid-search section of the marketing QBR • Stay obsessively current on auction dynamics, Smart Bidding, Performance Max, and AI-driven match-type changes and translate them into playbooks for the team

Title: Senior Paid Search Manager Location: United States Job Description: The Opportunity As Sr. Paid Search Manager at Seamless.AI, you will own the paid search engine that fuels our freemium funnel, turning high-intent searchers into thousands of free signups every week. You’ll be the strategist and operator behind a meaningful seven-figure annual SEM budget across Google Ads, Microsoft Ads, and emerging paid AI surfaces. You’ll have a direct, measurable impact on revenue: every keyword, ad, and landing-page test you run will show up in our daily signup numbers. You’ll partner closely with Lifecycle, Analytics, and Product to make sure the traffic you buy converts not just to signup, but all the way to paid. If you live for CAC efficiency, love the speed of a high-volume, transactional B2B SaaS engine, and want to build a paid search program at a category-defining AI company, keep reading. Responsibilities: - Own end-to-end strategy and execution for paid search on Google Ads and Microsoft Ads, plus emerging paid placements on AI/answer engines - Manage a multi-million-dollar annual paid search budget with daily, weekly, and monthly pacing toward signup volume, CAC, and paid-conversion targets - Build and continuously optimize campaign structure, keyword strategy, match types, bidding, and negative-keyword hygiene to maximize qualified free signups - Partner with Creative and Lifecycle to ship a constant cadence of ad copy, RSAs, sitelinks, and landing-page tests (A/B and multivariate) - Develop a measurement framework with Analytics that ties spend to free signups, activation, and paid conversion, not just clicks and CPLs - Identify and launch new paid-search channels and AI-search ad surfaces as the search landscape evolves - Manage relationships with Google, Microsoft, and agency/contract partners; negotiate pricing, betas, and account support - Forecast monthly and quarterly spend, signup volume, and pipeline contribution; own the paid-search section of the marketing QBR - Stay obsessively current on auction dynamics, Smart Bidding, Performance Max, and AI-driven match-type changes and translate them into playbooks for the team Skillset & Requirements: - Deep, hands-on expertise in Google Ads and Microsoft Ads at scale ($1M+ annual spend) in a B2B SaaS environment - Track record of running paid search for a freemium or product-led growth motion with high signup volume and short, transactional sales cycles - Strong analytical instincts, comfortable in GA4, Looker/Tableau, BigQuery, and spreadsheets; able to build your own funnel views without waiting on Analytics - Sharp creative judgment: you can write strong ad copy and brief landing-page tests, then read the data and call the winner - Working knowledge of attribution models (last-touch, data-driven, MMM) and their trade-offs - Familiarity with paid placements on AI/answer engines (ChatGPT, Perplexity, Google AI Overviews) and a point of view on where this is going - Bias for action, fluent in test-and-learn, and comfortable making bets with imperfect data - Excellent written and verbal communication — you can explain why we won or lost a week to a VP in three sentences - Bachelor’s degree required; Marketing, Business, Economics, Statistics, or a related quantitative field preferred - 6+ years of paid search experience, including at least 3 years owning paid search for a B2B SaaS company with a freemium or PLG offering - Demonstrated success managing paid search budgets of $1M+ per year against signup, CAC, and pipeline targets - Google Ads and Microsoft Ads certifications preferred - Equivalent combination of education and high-volume B2B SaaS paid-search experience will be considered About Seamless: Seamless has been delivering the world's best sales leads since 2015. Our product is the first real time, B2B search engine helping sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence. Seamless delivers the world’s best sales leads. Through our product, we help sales teams maximize revenue, increase sales, and easily acquire their total addressable market using artificial intelligence; by development of a robust real-time contact and company search engine as well as a suite of technically-advanced tools to support sales and lead generation. We have been recognized as one of Ohio’s fastest growing companies and have been recently ranked No. 7 in LinkedIn's Top 50 Startups of 2022, featured in Forbes as #1 Software company in Ohio in 2022, and on G2’s “Top 100 Highest Satisfaction Products for 2022” list! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Visa Sponsorship is not included in our hiring package. Applicants must be authorized to work in the U.S. Since 2015, Seamless.AI has helped sales teams maximize revenue with the world’s first real-time B2B search engine. As one of Ohio’s fastest-growing companies, we’ve earned top industry accolades, including G2’s 2025 Best Software Products (#1 Highest Satisfaction Product), Purpose Jobs’ 2024 Best Places to Work, and LinkedIn’s Top 50 Tech Startups (2020, 2022, 2023). We are committed to a diverse, inclusive workplace and do not discriminate based on race, religion, gender, sexual orientation, age, or other protected statuses. Visa sponsorship is not available; applicants must be authorized to work in the U.S.

• Execute global privacy compliance efforts (GDPR, CPRA), including drafting data processing frameworks, privacy policies, and DPAs. • Manage day-to-day privacy operations, including data protection impact assessments, data subject rights (DSARs), and internal guidance. • Partner with internal stakeholders (Product, Security, IT) to align privacy practices with business objectives and regulatory standards. • Act as the primary internal radar for privacy risk and customer/vendor data obligations, escalating high-risk items to executive leadership. • Lead the negotiation of commercial contracts, SaaS agreements, and data licenses, ensuring IP protection and liability mitigation. • Maintain and update internal redline standards, fallback clauses, and negotiation playbooks. • Streamline the contract lifecycle management (CLM) process to resolve inefficiencies and accelerate deal cycles for Sales and Finance. • Review and negotiate vendor agreements, evaluating third-party risk and ensuring contract compliance. • Advise Product and Engineering teams on legal implications of new features, public APIs, and platform policies. • Draft and maintain public-facing terms of service, API use policies, and acceptable use standards. • Provide legal guidance to HR on employment matters: contractor classifications, policies, and global employment frameworks. • Support corporate governance needs, including board documentation prep and compliance reporting. • Manage legal operations infrastructure: tools, templates, and matter management tracking. • Deliver internal training programs (especially on data privacy) across the company. • Coordinate workflows with external legal administrative support and collaborate with specialized outside counsel on complex matters.

• Engage with existing customers, understanding their needs and experiences with Seamless.AI to ensure satisfaction and identify opportunities for account growth • Lead the renewal process from start to finish, including contract negotiations, ensuring a high retention rate • Develop and implement strategies to increase customer investment in Seamless.AI products and services • Work closely with customer success and sales teams to identify opportunities for account expansion • Conduct regular account reviews to monitor customer satisfaction and identify any potential issues before renewal • Maintain accurate records of customer interactions, transactions, and feedback, while using this data to improve future strategies • Stay updated on Seamless.AI product developments and industry trends to provide knowledgeable support and advice to customers • Leverage a combination of tech-touch and personal-touch outreach to employ a proactive approach to ensuring customer health across the Mid-Market customer-base • Take a consultative approach to make sure that the customer is maximizing their usage of Seamless.AI, and ensure that they will renew their subscriptions year over year • Keep track of customer organizational changes, identify at risk customers, and coordinate efforts to eliminate risk • Escalate issues to drive resolution in a timely, proactive manner

• Build and manage a strong pipeline of prospects by cold calling and emailing decision-makers across multiple industries. • Set qualified meetings for Account Executives using an auto-dialer and other sales engagement tools. • Use CRM (Salesforce) to document activities, track performance metrics, and manage prospect communication. • Collaborate closely with teammates and sales leadership through Zoom rooms and daily standups. • Continuously learn and improve through live coaching, 1:1 meetings, and scheduled training sessions.

• You set the strategy and drive execution across paid, lifecycle, and content. • You’ll design the journey, ensuring lead routing and MQL quality are seamless from the moment someone raises their hand. • You’ll manage the 'brain' of our operation—segmentation, lead scoring, and behavioral automation. • You’ll live in the data (CAC, ROAS, CPL) and run a rigorous CRO program. • Success looks like: Higher Quality, Not Just Higher Volume; Sales Alignment; A Compound Interest Machine.

• maximize revenue with the world’s first real-time B2B search engine

• Engage with existing customers, understanding their needs and experiences with Seamless.AI to ensure satisfaction and identify opportunities for account growth • Lead the renewal process from start to finish, including contract negotiations, ensuring a high retention rate • Develop and implement strategies to increase customer investment in Seamless.AI products and services • Work closely with customer success and sales teams to identify opportunities for account expansion • Conduct regular account reviews to monitor customer satisfaction and identify any potential issues before renewal • Maintain accurate records of customer interactions, transactions, and feedback, while using this data to improve future strategies • Stay updated on Seamless.AI product developments and industry trends to provide knowledgeable support and advice to customers • Leverage a combination of tech-touch and personal-touch outreach to employ a proactive approach to ensuring customer health across the Strategic customer-base • Take a consultative approach to make sure that the customer is maximizing their usage of Seamless.AI, and ensure that they will renew their subscriptions year over year • Keep track of customer organizational changes, identify at risk customers, and coordinate efforts to eliminate risk • Escalate issues to drive resolution in a timely, proactive manner

• Lead building quality attributes and requirements for testing. May provide technical assistance • Creating and maintaining existing automation and test scripts in Java and Selenium to support large-scale web applications and chrome extension running complex architecture and business logic • Creating testing strategies for ensuring application stability