Salve.Inno

• Provide high-quality travel support via phone, email, and chat • Manage hotel, flight, rail, and car rental bookings accurately and efficiently • Handle complex itineraries, ticketing, reissues, cancellations, EMD/MCO issuance, and PNR management • Support customers with self-service functionality across digital platforms and mobile applications • Ensure compliance with travel policies, operational procedures, and global travel regulations • Work closely with internal teams to resolve travel-related issues and improve customer experience • Maintain strong knowledge of suppliers, destinations, booking systems, and travel industry processes • Participate in internal training sessions, supplier updates, and operational meetings • Provide operational feedback to improve processes and customer satisfaction • Maintain SLA targets, quality standards, and operational KPIs within a dynamic support environment

• Provide high-quality travel support via phone, email, and chat • Manage hotel, flight, rail, and car rental bookings accurately and efficiently • Handle complex itineraries, ticketing, reissues, cancellations, EMD/MCO issuance, and PNR management • Support customers with self-service functionality across digital platforms and mobile applications • Ensure compliance with travel policies, operational procedures, and global travel regulations • Work closely with internal teams to resolve travel-related issues and improve customer experience • Maintain strong knowledge of suppliers, destinations, booking systems, and travel industry processes • Participate in internal training sessions, supplier updates, and operational meetings • Provide operational feedback to improve processes and customer satisfaction • Maintain SLA targets, quality standards, and operational KPIs within a dynamic support environment

• Develop and execute market growth strategies focused on brand awareness, customer acquisition, and commercial performance across New Zealand • Lead multi-channel marketing campaigns including TV, radio, sponsorships, digital marketing, CRM, affiliates, PR, print, and out-of-home advertising • Adapt global campaigns and brand messaging to fit local market trends, customer behaviour, and cultural preferences • Manage and optimise performance marketing activities in collaboration with internal stakeholders and external agencies • Build and maintain strong relationships with media agencies, creative partners, production companies, and media owners • Lead agency selection processes, negotiations, and partnership management activities • Own annual marketing plans, budgets, KPIs, forecasting, and overall market performance • Develop local creative assets and communication strategies to strengthen brand positioning and customer engagement • Analyse campaign performance, ROI, CPA, and acquisition metrics to optimise future initiatives • Ensure all campaigns and communication activities comply with local regulatory and responsible advertising standards • Identify market opportunities and customer trends to improve acquisition, retention, and long-term growth strategies • Collaborate cross-functionally with commercial, product, CRM, and international marketing teams

• Build and maintain strong relationships with high-value customers through personalised and proactive communication • Deliver exceptional customer service and create long-term customer loyalty • Engage with customers across multiple communication channels and platforms • Understand customer preferences, behaviours, and needs to provide tailored experiences • Organise and coordinate VIP activities, events, and market-focused initiatives • Maintain strong awareness of local trends, networking opportunities, and relevant social events within the Mexican market • Handle customer requests and escalations professionally and efficiently • Create positive and memorable customer journeys aligned with VIP service standards • Collaborate with internal teams to improve customer engagement and retention strategies • Manage multiple customer interactions simultaneously while maintaining high-quality service delivery

• Cultivate and oversee IB and affiliate relationships in Japan • Prospect, recruit, and integrate new partners, traders, and IBs • Create leads via partner ecosystems, affiliate programs, and social platforms • Foster enduring partner ties to increase trading volume and business expansion • Track partner metrics and deliver ongoing performance reports with insights • Keep abreast of Forex/CFD market trends, competitors, and key developments

• Oversee and nurture relationships with a group of Spanish-speaking streamers focused on slot games. • Serve as the primary contact for assigned Spanish-speaking streamers, fostering high engagement and a rewarding partnership. • Develop lasting relationships by aligning with creators' objectives and customizing incentives to fuel their success. • Track streamers' activity, performance, content standards, and broadcast regularity to promote our games reliably. • Provide timely updates on game launches, campaigns, and promo chances to keep creators motivated and in the loop. • Design and roll out incentive initiatives, campaigns, and special deals to drive regular, top-tier streaming of our content. • Partner with the Streamer Relationship Manager Team Leader to refine strategies and monitor essential KPIs. • Coordinate with marketing, product, and compliance teams for a smooth streamer experience. • Spot rising stars and assist in bringing new creators onboard as required. • Keep abreast of industry shifts, platform changes, and community vibes to seize proactive opportunities.

• Build and maintain backend services and APIs in Java • Work across multiple microservices (3-4) simultaneously • Collaborate closely with Product Owners on technical direction • Contribute to cloud-native architecture on AWS (90%) + Azure (10%) • Deploy and operate services using Kubernetes and Docker (must-have) • Contribute to Python-based services when needed • Work with analytics and data insights to support decisions • Follow SDLC best practices: testing, code reviews, documentation • Collaborate with DevOps on CI/CD, deployments, scaling

• Build and maintain backend services and APIs in Java • Work across multiple microservices (3–4) simultaneously • Collaborate closely with Product Owners on technical direction • Contribute to cloud-native architecture on AWS (90%) + Azure (10%) • Deploy and operate services using Kubernetes and Docker (must-have) • Contribute to Python-based services when needed • Work with analytics and data insights to support decisions • Follow SDLC best practices: testing, code reviews, documentation • Collaborate with DevOps on CI/CD, deployments, scaling

• Manage and develop strategic relationships with key Food & Beverage clients across European markets • Drive revenue growth through account expansion, cross-selling, and long-term partnership development • Lead strategic account planning aligned with client business objectives and operational needs • Deliver tailored technical and commercial solutions in water treatment and monitoring systems • Act as the main point of contact for clients, ensuring high service quality and customer advocacy • Collaborate with internal technical, sales, and product teams to align solutions and execution • Conduct high-level commercial negotiations and manage complex deal cycles • Monitor market trends, regulatory changes, and competitive landscape to inform strategy • Provide regular reporting, forecasting, and stakeholder communication

• Build and maintain backend services and APIs in Java • Work across multiple microservices (3–4) simultaneously • Collaborate closely with Product Owners on technical direction • Contribute to cloud-native architecture on AWS (90%) + Azure (10%) • Deploy and operate services using Kubernetes and Docker (must-have) • Contribute to Python-based services when needed • Work with analytics and data insights to support decisions • Follow SDLC best practices: testing, code reviews, documentation • Collaborate with DevOps on CI/CD, deployments, scaling