Salve.Inno

• Maintain the reliability, availability, and performance of production and pre-production environments. • Monitor platform health and improve alerting, automation, and operational processes. • Respond to production incidents, participate in root cause analysis, and implement long-term improvements. • Design, build, and enhance observability solutions using metrics, logs, traces, and dashboards. • Partner with software engineers to improve application reliability throughout the development lifecycle. • Develop and maintain operational documentation, troubleshooting guides, and runbooks. • Automate repetitive operational tasks to improve efficiency and reduce manual intervention. • Participate in on-call rotations while continuously improving incident response processes. • Promote reliability engineering principles, operational excellence, and continuous improvement across engineering teams.

• Maintain the reliability, availability, and performance of production and pre-production environments. • Monitor platform health and improve alerting, automation, and operational processes. • Respond to production incidents, participate in root cause analysis, and implement long-term improvements. • Design, build, and enhance observability solutions using metrics, logs, traces, and dashboards. • Partner with software engineers to improve application reliability throughout the development lifecycle. • Develop and maintain operational documentation, troubleshooting guides, and runbooks. • Automate repetitive operational tasks to improve efficiency and reduce manual intervention. • Participate in on-call rotations while continuously improving incident response processes. • Promote reliability engineering principles, operational excellence, and continuous improvement across engineering teams.

• Maintain the reliability, availability, and performance of production and pre-production environments • Monitor platform health and improve alerting, automation, and operational processes • Respond to production incidents, participate in root cause analysis, and implement long-term improvements • Design, build, and enhance observability solutions using metrics, logs, traces, and dashboards • Partner with software engineers to improve application reliability throughout the development lifecycle • Develop and maintain operational documentation, troubleshooting guides, and runbooks • Automate repetitive operational tasks to improve efficiency and reduce manual intervention • Participate in on-call rotations while continuously improving incident response processes • Promote reliability engineering principles, operational excellence, and continuous improvement across engineering teams

• Own and optimize growth marketing channels across paid and organic acquisition. • Plan, launch, and manage end-to-end advertising campaigns across Google Ads, LinkedIn, Meta, and other digital channels. • Develop demand generation programs targeting mid-market and enterprise organizations. • Build a measurable and repeatable pipeline of qualified leads. • Implement tracking, attribution, and reporting to ensure marketing performance is fully measurable. • Continuously test audiences, messaging, creatives, landing pages, and channels to improve campaign performance. • Partner closely with Sales to improve lead quality, conversion, and pipeline generation. • Manage campaign budgets and report on key performance metrics including CAC, CPL, ROI, and pipeline contribution.

• Serve as the primary technical advisor for customers throughout the product evaluation and integration process. • Build strong technical relationships with customer engineering teams and architects. • Support customers with technical troubleshooting, product implementation, and integration challenges. • Conduct architecture reviews, schematic reviews, and design-in support. • Deliver technical workshops and customer training sessions alongside engineering teams. • Collaborate with Product, Architecture, and Software Engineering teams to translate customer feedback into product improvements. • Partner with Sales during customer engagements by providing technical expertise and demonstrating solution value. • Support customer deployments across North America through regular onsite visits.

• Own and optimize growth marketing channels across paid and organic acquisition. • Plan, launch, and manage end-to-end advertising campaigns across Google Ads, LinkedIn, Meta, and other digital channels. • Develop demand generation programs targeting mid-market and enterprise organizations. • Build a measurable and repeatable pipeline of qualified leads. • Implement tracking, attribution, and reporting to ensure marketing performance is fully measurable. • Continuously test audiences, messaging, creatives, landing pages, and channels to improve campaign performance. • Partner closely with Sales to improve lead quality, conversion, and pipeline generation. • Manage campaign budgets and report on key performance metrics including CAC, CPL, ROI, and pipeline contribution.

• Self-source pipeline through outbound prospecting, cold calling, LinkedIn, events, and partner network • Run full enterprise sales cycles ($100K-$250K ACV) from first contact to signed contract • Sell to CIOs, COOs, CTOs, and line-of-business leaders across technology, financial services, and manufacturing verticals • Lead discovery, demos, technical evaluations, and executive presentations • Build and maintain relationships with channel partners to accelerate deal flow • Forecast accurately and maintain disciplined CRM and pipeline hygiene • Travel within territory 30-40%

• Build 50%+ of pipeline through cold outreach, events, networking, and partner collaboration • Manage complex enterprise sales cycles ($75K-$200K ACV, 3-9 months) with multiple stakeholders • Sell to CIOs, COOs, CFOs, and operations leaders at manufacturers, financial institutions, and enterprise companies • Run discovery, demos, POCs, business case development, and contract negotiation • Partner with channel ecosystem to co-develop and accelerate opportunities • Maintain Salesforce CRM hygiene, pipeline accuracy, and quarterly forecasting • Travel across Southeast territory 20-40%

• Own a enterprise territory and drive net new logo acquisition • Build pipeline through outbound prospecting, cold calling, partner collaboration, and events • Run full enterprise sales cycles ($100K-$250K ACV, 3-9 months) from first contact to close • Engage CIOs, COOs, CFOs, and digital transformation leaders across target accounts • Lead discovery, executive presentations, technical POCs, and contract negotiation • Collaborate with partner ecosystem on co-sell opportunities • Maintain Salesforce CRM hygiene, pipeline forecasting, and weekly reporting • Travel up to 50%

• Hunt and close net new enterprise accounts across financial services, banking, insurance, and adjacent verticals • Self-generate 50%+ of pipeline through outbound prospecting, cold calling, events, and referral networks • Manage complex, multi-stakeholder sales cycles ($100K-$250K ACV, 6-9 months) • Build executive relationships with CIOs, COOs, CFOs, and digital transformation leaders • Lead discovery, demos, POCs, business case development, and contract negotiation end-to-end • Collaborate with channel partners to co-sell and accelerate deals • Maintain accurate pipeline, forecasting, and CRM discipline in Salesforce • Represent the company at industry events and conferences in the Northeast