SageSure

Role Description If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Senior Catastrophe Claims Adjuster. A qualified candidate will have strong estimating skills, can comfortably handle high severity losses, and distill complex information for customers. You’ll be able to effectively communicate and negotiate across multiple parties, including customers, contractors, and public adjusters. This is a desk-based adjusting position. If you're interested in joining our growing Claims team, we'd love to hear from you. - Investigate and document property claims, including policy review, recorded statements, assigning inspections, updating reserves, preparing or reviewing estimates, and negotiating settlements. - Communicate claim updates and decisions verbally and in writing. - Handle claims in compliance with all applicable regulations and internal processes. - Provide technical expertise and serve as an SME for Claims-related projects. - Act as a resource for less experienced staff. - Support catastrophe response as needed, to include potential overtime and deployment. - Lead high-profile and sensitive special investigations involving intricate and specialized fraud referrals. - Any other duties needed to help drive our purpose and fulfill our values. Qualifications - Bachelor's degree in a related field or equivalent relevant education. - 5+ years of property claims experience. - Estimating skills. - Excellent written and verbal communication skills. - Strong organizational abilities. - Empathetic interpersonal skills. - Adjuster licensed in home state or holds a non-resident license if license not required; meets requirements for licensing in additional states as needed. Requirements - Field claims experience (highly preferred). - Experience in catastrophe-focused environments (highly preferred). - Professional designations (highly preferred). Company Description Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed property in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 110 home, flood, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $3.2 billion of inforce premium and helps protect more than 970,000 policyholders. - More than 1,000 employees in a distributed workforce environment across 12 offices. - Locations include: Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI. - SageSure is a proud Equal Opportunity Employer committed to building a diverse workforce. - Our culture nurtures critical thinkers who run toward problems and engineer solutions.

Role Description If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Property Claims Adjuster II. A qualified candidate will have estimating skills, can comfortably and independently handle moderate severity losses, and distill complex information for customers. You’ll be able to effectively communicate and negotiate across multiple parties, including customers, contractors, and public adjusters. This is a desk-based adjusting position. If you're interested in joining our growing Claims team, we'd love to hear from you. - Investigate and document property claims, including policy review, recorded statements, assigning inspections, updating reserves, preparing or reviewing estimates, and negotiating settlements. - Communicate claim updates and decisions verbally and in writing. - Handle claims in compliance with all applicable regulations and internal processes. - Act as a resource for less experienced staff. - Support catastrophe response as needed, to include potential overtime and deployment. - Any other duties needed to help drive our purpose and fulfill our values. Qualifications - 3+ years of property claims experience. - Estimating skills. - Excellent written and verbal communication skills. - Strong organizational abilities. - Empathetic interpersonal skills. - Adjuster licensed in home state or holds a non-resident license if license not required; meets requirements for licensing in additional states as needed. Requirements - Field claims experience (highly preferred). - Experience in catastrophe-focused environments (highly preferred). - Professional designations (highly preferred). Benefits - Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023). - One of the largest managing general underwriters (MGU) focused on catastrophe-exposed property in the US. - Exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. - Available in 16 states with more than 110 home, flood, and commercial products. - Manages more than $3.2 billion of inforce premium and helps protect more than 970,000 policyholders. - More than 1,000 employees in a distributed workforce environment across 12 offices.

Role Description If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Senior Special Investigator. As a Senior Special Investigator, you will take the helm in orchestrating a multi-faceted approach to protect our organization against fraudulent activities. This role is characterized by a strong focus on leadership, compliance, and expertise. - Lead the development and execution of comprehensive fraud prevention strategies and investigative operations. - Review referrals to determine if red flags exist and assign work to investigators accordingly. - Gather and examine complex data and interpret said data. - Lead high-profile and sensitive special investigations involving intricate and specialized fraud referrals. - Apply advanced knowledge of state laws and regulations relevant to the P&C insurance industry. - Prepare and deliver detailed, comprehensive, and well-structured verbal and written investigative reports. - Review operational output and report on patterns related to identified fraud, gaps in process, strengths, and weaknesses. - Serve as a recognized subject matter expert within SIU, offering expert guidance and conducting training for team members. - Develop, implement, and deliver training programs tailored to claims and underwriting personnel. - Cultivate and sustain external relationships with key stakeholders, industry experts, and law enforcement authorities. - Take charge of CAT duty responsibilities as necessary. - Provide invaluable support for regulatory compliance activities. - Harness the capabilities of third-party vendors and specialized tools for effective claim investigations. - Prepare and deliver professional, concise, and insightful presentations to leadership. Qualifications - Bachelor's degree in a related field or equivalent relevant education. - 10 years’ experience conducting fraud investigations. - A minimum of 7 years of comprehensive experience in P&C SIU/Fraud investigations or 9 years in a related fraud industry investigation role. - Demonstrate exceptional expertise and understanding of fraud investigations. - Proven track record as a results-driven, seasoned investigator. - Proficiency in gathering a wide range of evidence and arriving at conclusions based on objective details. - A well-documented ability to effectively organize and prioritize workloads. - Proficiency in utilizing computers and various software packages for data analysis. - Comprehensive knowledge of city, state, and local regulations, legal principles, and medical terminology. - Demonstrated expertise in concurrently managing specialty/complex/litigated claims and cases. Company Description Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed property in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. - Available in 16 states. - Offers more than 110 home, flood, and commercial products on behalf of its highly rated carrier partners. - Manages more than $3.2 billion of inforce premium and helps protect more than 970,000 policyholders. - More than 1,000 employees in a distributed workforce environment across 12 offices. SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. Come join our team! Visit sagesure.com/careers to find a position for you.

Role Description If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Senior Catastrophe Risk Analyst. In this role, you’ll play a critical part in advancing the scientific, statistical, and model-based understanding of catastrophe risk across perils such as hurricanes, earthquakes, wildfires, floods, and severe convective storms. You’ll support the development and evaluation of catastrophe models, enhance internal risk views, and deliver insights to inform underwriting, portfolio management, and reinsurance strategy. - Evaluate third-party catastrophe models (e.g., RMS, Verisk, CoreLogic) and contribute to the development of internal risk views. - Analyze large datasets (e.g., exposure data, claims data, hazard data) to assess model performance, validate assumptions, and identify improvement areas. - Conduct claims analysis, event response, and post-event analytics. - Support integration of climate science and emerging research into catastrophe risk analytics. - Collaborate with internal stakeholders (underwriting, actuarial, reinsurance, risk, and data science teams) to apply research findings to business decisions. - Design and implement tools, frameworks, or methodologies that improve model transparency and interpretability. - Monitor and interpret academic, regulatory, and industry developments in catastrophe risk science and modeling. - Ad hoc job duties as assigned. Qualifications - Advanced degree (Master’s or PhD) in Atmospheric Science, Hydrology, Earth Science, Engineering, Applied Mathematics, Statistics, or a related quantitative field. - 5+ years of experience in catastrophe modeling, natural hazard risk research, insurance analytics, or a related field. - Proficiency with catastrophe modeling platforms (RMS, Verisk, AIR, etc.). - Strong coding and data analysis skills (e.g., Python, R, SQL). - Experience working with geospatial data and tools (e.g., GIS, QGIS, ArcGIS). - Familiarity with stochastic simulation, probabilistic risk modeling, and related statistical methods. - Strong critical thinking, problem-solving, and research skills. - Excellent communication skills with the ability to explain complex concepts to non-technical audiences. - Proven ability to work collaboratively in cross-functional, research-driven environments. Requirements - Experience in the (re)insurance, ILS, consulting, or catastrophe model vendor environment. - Experience developing internal catastrophe models or integrating third-party models into portfolio management workflows. - Familiarity with climate risk modeling and emerging methodologies in catastrophe risk R&D. - Demonstrated track record of publishing or presenting research in the field of natural hazard modeling or risk analytics. Company Description At SageSure, the Catastrophe Risk R&D team is redefining how the industry understands and manages catastrophe risk. We operate at the intersection of science, technology, data, and industry insight, developing a proprietary view of risk that goes beyond traditional models. Our work shapes risk management strategy, capital allocation, and external market positioning, directly influencing how SageSure protects policyholders and partners in catastrophe-exposed regions. Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed property in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 110 home, flood, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $3.2 billion of inforce premium and helps protect more than 970,000 policyholders. We have more than 1,000 employees in a distributed workforce environment across 12 offices—Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI—who are tackling the industry’s toughest challenges. SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work. Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.

• Develop and execute a regional sales plan aligned to growth, retention, and engagement priorities. • Act as the primary owner of producer accounts, maintaining regular in-person and virtual touchpoints to drive activation and performance. • Build and sustain deep, trust-based relationships with producers to position SageSure as the partner of choice. • Provide credible market intelligence and producer feedback to inform regional and company-level strategy. • Lead the planning, strategy, and execution of key tradeshows, events, and producer meetings within your region. • Collaborate cross-functionally with underwriting, marketing, and policy services to ensure seamless producer experiences. • Coach and support Agency Success Managers (ASMs) to elevate team effectiveness and share best practices. • Monitor production data, identify gaps, and proactively course-correct through targeted engagement. • Ensure accurate, consistent CRM documentation of meetings, calls, and other producer interactions. • Contribute to budget planning, utilization, and tracking for regional sales activities. • Participate in monthly new producer training and regional sales meetings to strengthen market readiness.

• Oversee the adjuster licensing process across multiple jurisdictions and lead the complaint handling program to ensure timely, compliant, and customer-focused outcomes. • Own and manage the adjuster licensing lifecycle, including initial licensing, renewals, and continuing education across multiple jurisdictions. • Ensure ongoing compliance with all state licensing requirements and proactively identify potential risks or gaps. • Provide regular, data-driven reporting on licensing status, trends, and risks to leadership. • Serve as the primary point of contact for licensing-related inquiries and communicate regulatory updates clearly to stakeholders. • Support oversight of third-party vendors and licensing partners, ensuring adherence to regulatory requirements and internal standards. • Partner with vendors to improve licensing processes, enhance data accuracy, and drive operational efficiency. • Identify opportunities to streamline and automate licensing workflows, reducing manual effort and improving scalability. • Develop and maintain procedural documentation, controls, and monitoring mechanisms to ensure consistency, accuracy, and audit readiness. • Own the end-to-end complaint handling program, ensuring timely, accurate, and compliant resolution of customer complaints. • Oversee complaint tracking, reporting, and trend analysis; identify root causes and drive remediation efforts. • Develop and maintain compliance documentation, including policies, procedures, and training materials. • Present complaint insights, risks, and recommendations to senior leadership with clarity and precision. • Support regulatory complaint inquiries regarding data calls, market conduct exams, and carrier audit activities. • Partner cross-functionally to implement solutions, including process enhancements and automation opportunities, to address recurring complaint drivers.

• Provide leadership and strategic oversight for Specialty Operations • Promote customer service excellence by building empathy and passion for the customer experience • Responsible for performance management, administration, training, development, and coaching of multiple teams • Analyze complex trends and take strategic action to avoid recurrence • Promote a culture committed to identifying process efficiencies • Ensure claims meet or exceed quality and regulatory requirements

Overview: If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Catastrophe Claims Adjuster II. A qualified candidate will have strong estimating skills, can comfortably handle high severity losses, and distill complex information for customers. You’ll be able to effectively communicate and negotiate across multiple parties, including customers, contractors, and public adjusters. This is a desk-based adjusting position. If you're interested in joining our growing Claims team, we'd love to hear from you. What you’d be doing: - Investigate and document property claims, including policy review, recorded statements, assigning inspections, updating reserves, preparing or reviewing estimates, and negotiating settlements - Communicate claim updates and decisions verbally and in writing - Handle claims in compliance with all applicable regulations and internal processes - Provide technical expertise and serve as an SME for Claims-related projects - Act as a resource for less experienced staff - Support catastrophe response as needed, to include potential overtime and deployment - Any other duties needed to help drive our purpose and fulfill our values We’re looking for someone who has: - 3+ years of property claims experience - Estimating skills - Excellent written and verbal communication skills - Strong organizational abilities - Empathetic interpersonal skills - Adjuster licensed in home state or holds a non-resident license if license not required; meets requirements for licensing in additional states as needed Highly preferred candidates also have: - Field claims experience - Experience in catastrophe-focused environments - Professional designations About the Claims team at SageSure: On SageSure’s Claims team, you’ll be doing more than investigating and resolving losses. From the ground up, you’ll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents and employees. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you’ll coach, mentor and engage with those around you in ways that bring out the best in people and effect change.   You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences.  You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.  About SageSure: Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed property in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 110 home, flood, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $3.2 billion of inforce premium and helps protect more than 970,000 policyholders.   We have more than 1,000 employees in a distributed workforce environment across 12 offices—Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI—who are tackling the industry’s toughest challenges.     SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work. Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you. California Applicants: View SageSure’s Workforce Members’ Privacy Notice - CA Privacy Policy & Notice of Collection

• Investigate and document property claims, including policy review, recorded statements, assigning inspections, updating reserves, preparing or reviewing estimates, and negotiating settlements • Communicate claim updates and decisions verbally and in writing • Handle claims in compliance with all applicable regulations and internal processes • Provide technical expertise and serve as an SME for Claims-related projects • Act as a resource for less experienced staff • Support catastrophe response as needed, to include potential overtime and deployment • Any other duties needed to help drive our purpose and fulfill our values

• Investigate and document property claims involving liability exposures and litigation proceedings • Conduct detailed policy/coverage reviews, take recorded statements, assign inspections, actively manage reserves, prepare or review estimates and negotiate settlements on high severity or complex losses. • Communicate claim updates and decisions verbally and in writing • Handle claims in compliance with all applicable regulations and internal processes • Provide technical expertise and serve as an SME for Claims-related projects • Act as a resource for less experienced staff • Support catastrophe response as needed, to include potential overtime and deployment • Any other duties needed to help drive our purpose and fulfill our values