• Collaborates with Manager, Sales Support, Sales Directors, Account Executives & Solution Architects to determine strategic sales approaches • Establishes and maintains an ongoing rapport with existing and potential customers • Provides excellent Customer Service by responding to information requests, troubleshooting account issues or order management issues • Completes customer order management, including, working within the CRM system, preparing customer order for placement by providing an accurate package to colleagues utilizing the order checklist, corresponding with AE, Procurement, Project Management and the Customer throughout the sales cycle and delivery process • Maximizes deal profitability by leveraging OEM programs and promotions • Uses manufacturer tools to secure and maintain deal registration and/or special pricing • Ensures if AE is out of pocket, SSS can assist with sending out information to customer per AE request but keeping AE main point of contact with customer • Ensures order accuracy and orders are in line with ConvergeOne best practices; margin percentages, discounts and integrity using ConvergOne’s booking policy • Keeps well informed on industry changes, participates where possible in organizations directly involved with our prime markets, and continually works to improve sales knowledge • Keeps current on company policies, procedures, and objectives, clarifying them with Director when and if questions arise, and is always prepared to accurately discuss these policies to our customers

• Lead a team of Territory Account Executives to consistently meet or exceed monthly, quarterly and annual sales targets. • Work collaboratively with cross-functional leaders to meet sales targets and efficiently qualify existing account expansion opportunities. • Coach the team to orchestrate internal resources and lead value-based sales cycles, articulating PagerDuty's unique value proposition to executive stakeholders and delivering predictable business through forecasting and pipeline management. • Ensure the team is executing strategic account plans to protect and grow revenue through a deep understanding of the customer’s strategic business priorities, organizational structure and decision authority. • Lead the team to develop comprehensive territory strategies aligning with existing account growth objectives within the Enterprise segment. • Guide the team in building pipeline and demand leveraging marketing, alliances, and other programs. • Establish frameworks for the team to manage a territory of key accounts portfolios while maintaining high customer engagement and satisfaction levels. • Drive adoption of PagerDuty's MEDDPICC opportunity qualification and "Command of the Message" sales methodology through a consistent weekly operating cadence. • Oversee the team’s pipeline 4 quarters ahead to ensure a healthy pipeline with 4X coverage to plan, and that opportunities are qualified and progressing to closure by the forecasted close date. • Performance management to attract and retain top sales talent.

Role Description Our company is looking for a Sales & Marketing Assistant to join our growing team. The Sales & Marketing Assistant will work closely with our sales and marketing teams to develop and implement plans and strategies. While operating remotely, the Sales Assistant will: - Organize and update files - Answer calls, chat inquiries, and emails - Assist in creating presentations, sales videos, and materials To be successful in this role, you should have effective written and verbal communication skills and a high level of attention to detail. If you are a highly organized multi-tasker with excellent communication skills, we’d like to meet you. Qualifications - Proven experience as an administrative assistant, virtual assistant, or office admin - Proficient computer skills, including MS Office (Word, PowerPoint, and Excel) - Experience with Google Docs, cloud services, and other technology and project management tools (Asana, Pipedrive, Ahrefs, BrightLocal, etc.) - Highly organized multi-tasker and able to work on various tasks simultaneously - Demonstrates excellent time management skills - Self-directed and able to work without supervision - Excellent verbal and written communication skills - Strong customer service and presentation skills - Full-time availability from M-F 8am-4pm MST Requirements - Manage communication and answer emails - Research prospects and gather data for campaigns - Perform analysis using SEO tools and online research - Prepare and organize databases, spreadsheets, and reports - Manage inquiries and replies across all channels (email, chat, social) - Manage systems, update records, and organize documentation - Review data, update information, and finalize documents - Analyze data for sales and marketing presentations - Create personalized and relevant sales videos - Handle all data and information confidentially - Manage team calendar and appointments - Take notes and transcribe meetings - Schedule virtual meetings

Role Description The Regional Sales Manager is responsible for leading all sales activities for assigned Retail and In-Store Bakery accounts. This role drives the strategic direction, development, and execution of account-specific business plans across multiple product categories to maximize revenue, profitability, and volume. - Lead and manage all sales activities for assigned accounts, including the development and execution of long-range and annual business plans to achieve sales, profit, and volume objectives. - Drive distribution expansion, promotional planning, and trade spend management within established guidelines. - Develop and manage sales forecasts; lead promotional execution, trade strategy, and account performance tracking. - Represent assigned accounts in cross-functional meetings, collaborating with internal teams such as marketing, supply chain, and finance. - Own day-to-day and strategic account management to win, maintain, and grow business. - Identify and develop new business opportunities, including new customers, channels, and private label initiatives. - Partner with marketing on product innovation, commercialization, and digital engagement strategies. - Balance tactical execution and strategic planning (approximately 50% / 50%). - Analyze complex business situations using both quantitative and qualitative data to inform decision-making. - Lead sales planning best practices, including pipeline management and Sales Action Planning processes. - Manage cross-functional projects at a strategic level. - Develop and execute growth strategies aligned with overall business objectives. - Maintain full budget and P&L responsibility for assigned accounts. - Perform additional duties as assigned. Qualifications - Bachelor’s degree in business or a related field required; MBA preferred. - Minimum 5+ years of food industry sales experience; Retail CPG experience preferred. - Experience managing brokers preferred. - Demonstrated leadership, coaching, and performance management skills. - Proven ability to develop and execute strategic account plans. - Strong understanding of the competitive landscape and industry trends. - Track record of delivering sustained P&L growth. Requirements - Strong negotiation, collaboration, and influencing skills with major retail customers. - Advanced analytical and problem-solving abilities. - Excellent written and verbal communication skills; composed under pressure. - Ability to thrive in a matrixed organization and work cross-functionally. - High proficiency with data systems, analytics tools, and syndicated data. - Understanding of traditional and digital paths to purchase. - Strong organizational and time management skills. - Self-starter with the ability to manage a dynamic workload. - Skilled in presentation development, including PowerPoint. - Innovative, adaptable, and results-oriented. Travel Requirements - Remote role with approximately 40% travel required.