• Analyze New York Workers Compensation Lost-Time claims on behalf of our valued clients to determine benefits due. • Ensure ongoing adjudication of claims within service expectations and industry best practices. • Investigate and gather information to determine exposure on the claim. • Negotiate settlement of claims within designated authority. • Communicate claim activity and processing with the claimant and the client. • Report claims to the excess carrier and respond to requests of directions in a professional and timely manner.

• Analyzes and processes complex or technically difficult medical malpractice claims by investigating and gathering information to determine the exposure on the claim • Manages claims through well-developed action plans to an appropriate and timely resolution • Conducts or assigns full investigation and provides report of investigation pertaining to new events, claims and legal actions • Negotiates claim settlement up to designated authority level • Calculates and assigns timely and appropriate reserves to claims; monitors reserve adequacy throughout claim life • Recommends settlement strategies; brings structured settlement proposals as necessary to maximize settlement • Coordinates legal defense by assigning attorney, coordinating support for investigation, and reviewing attorney invoices; monitors counsel for compliance with client guidelines • Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall claim cost for our clients • Identifies and investigates for possible fraud, subrogation, contribution, recovery, and case management opportunities to reduce total claim cost • Represents Company in depositions, mediations, and trial monitoring as needed • Communicates claim activity and processing with the client; maintains professional client relationships • Ensures claim files are properly documented and claims coding is correct • Refers cases as appropriate to supervisor and management • Delegates work and mentors assigned staff

Title: Sr. Claims Specialist - Commercial Auto BI Locations: Lehi, UT Seattle, WA Lone Tree, CO Mission Viejo, CA Roseville, CA West Linn, OR Walnut Creek, CA Tulsa, OK Phoenix, AZ Work Type: Hybrid, Full Time Job ID: 10000981 Job Description: Marketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. We are looking for a Senior Claims Specialist – Commercial Auto BI to join our team! JOB SUMMARY Investigate, evaluate and settle more complex first and third party commercial insurance auto claims. JOB RESPONSIBILITIES - Evaluates each claim in light of facts; Affirm or deny coverage; investigate to establish proper reserves; and settles or denies claims in a fair and expeditious manner. - Communicates with all relevant parties and documents communication as well as results of investigation. - Thoroughly understands coverages, policy terms and conditions for broad insurance areas, products or special contracts. - Travel is required to attend customer service calls, mediations, and other legal proceedings. JOB REQUIREMENTS - High School Diploma; Bachelor's degree from a four-year college or university preferred. - 15 years related experience and/or training; or equivalent combination of education and experience. • National Range: $102,150.00 - $120,177.00 • Ultimate salary offered will be based on factors such as applicant experience and geographic location. • We offer a hybrid work model that provides flexibility to work remotely while maintaining meaningful in-office collaboration with your team. • Remote consideration will be given to qualified candidates located outside of the primary geographic region. EEO Statement: Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law. Benefits: We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities.

Title: Litigation Claim Adjuster Job Category: Claims Requisition Number: LITIG001696 Full-Time Hybrid Locations Buffalo Corporate Office Buffalo, NY 14202, USA Job Description: Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Litigation Adjuster join our growing Claims Legal Team in our Corporate Headquarters located in Buffalo, New York. The Litigation Adjuster will become part of a dedicated team focusing on auto and premises liability claims, which includes New York Labor Law, construction defect and/or third-party property damage claims. This position interacts extensively with internal colleagues as well as policyholders, agents, attorneys and a multitude of claim-related service providers. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to Work in Western New York (2023-2026), a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive years (2021-2024) and has been granted the Ivans Spark Award for innovation (2024-2025). In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America’s Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list. Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 2 full days per week in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues. Essential Duties and Responsibilities include, but are not limited to: - Cultivating relationships with claims and other internal staff, policyholders, attorneys, agents and a variety of service providers and experts all while working towards achieving the most optimal outcomes for Merchants and our policyholders. - Providing a high level of customer service while managing a portfolio of complex and high exposure litigated claims involving complex liability and damage issues. - Evaluating coverage by interpreting/applying policy language to claim facts and preparing appropriate and timely coverage position letters. - Conducting and directing timely and quality claim investigation, evaluation and equitable settlement of all assigned claims. - Ensuring timely and accurate reserves consistent with established reserving philosophy and practices. - Negotiating fair and equitable settlements directly with attorneys. - Identifying risk transfer opportunities through trade contracts and/or applicable law. Qualifications & Skills: - Qualified candidates will have a 4-year degree or equivalent work-related experience. - A minimum of 3 years’ experience handling commercial lines claims. Experience with New York Labor Law, construction defect and/or third-party property damage claims is a plus. - Candidates with a JD and insurance defense experience looking for a new career path are encouraged to apply. - Ability to oversee and manage defense counsel, select and retain appropriate experts and develop appropriate resolution strategies. - Professional designations or working towards industry specific designations are a plus. - Exceptional organization, negotiation, verbal and written communication skills are required. Merchants Insurance Group Pay information: Merchants Insurance Group offers a competitive pay scale. The estimated salary for this role ranges from $85,000 - $95,000 based on leveling and geography, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience and qualifications. Merchants Insurance Group Benefits: - Welcoming and positive work environment. - Colleague Appreciation events. - Flexible work arrangements, including flex scheduling and summer hours. - Hybrid work schedule. The Hybrid work schedule will require 2 full days per week in the office, with the option to work the remaining days per month at home or in the office. - Competitive pay scale. - Company bonus program. - Generous paid time off package. - Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars. - Tuition Reimbursement. And many more exciting company benefits!! Merchants Insurance Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Merchants Insurance Group supports a safe workplace through pre-employment background screenings. Qualifications Experience Preferred 3 years: A minimum of 3 years’ experience handling commercial lines claims. Experience with New York Labor Law, construction defect and/or third-party property damage claims is a plus.