Roo Veterinary

Title: Product Manager Location: San Francisco Hybrid Job Description: What We Do We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives. Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets. Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million. About the Role As a Product Manager at Roo, you'll be an embedded builder on a squad focused on driving impact across our labor marketplace. You won't just write specs and hand them off - you'll use AI tools to compress research cycles, prototype ideas, and increasingly ship work directly. You'll support the strategy and execution of meaningful product work, collaborating closely with engineering, design, analytics, and operations to deliver value to our users. This is a role for someone who gets their energy from building, takes ownership of their work, and is hungry to solve real problems for real people in a collaborative environment. Your work will connect directly to the "Roo Equation"—the equation that defines our business model—so you'll always know you're having an impact. You'll operate with growing autonomy as you take an iterative, curiosity and AI-driven approach to learning, moving fast, and shipping product that creates measurable outcomes for our customers. This role reports to the Director of Product Management, and while the role will operate on a remote basis, you may be required to occasionally be onsite in our San Francisco co-working space for meetings and team events. Responsibilities - Ship product. Use AI-assisted prototyping and an internal coding agent called Roomote to move ideas from concept to production faster than the traditional PM-to-eng handoff allows. - Contribute to roadmap and prioritization with guidance, developing your instinct for what will drive the most impact toward the squad's north star metric. - Collaborate with engineering, design, operations, and marketing to define and deliver solutions—knowing when a problem requires the full team and when you can move independently to get something across the finish line yourself. - Write clear, decision-ready PRDs. AI can accelerate your drafting—but the hard thinking is yours: deeply understanding the problem, interrogating the tradeoffs, and arriving at a solution that genuinely serves users and the business. - Use data to stay honest. Run your own analyses with the help of AI, maintain fluency in dashboards, and flag when a question needs deeper support. - Adopt an experimentation mindset, finding ways to quickly test and iterate on hypotheses. - Run your own research with guidance. Use AI tools to synthesize market signals, competitive intelligence, and user feedback quickly—so you're always operating from insight, not assumption. - Help maintain a healthy, fast-moving product development process within the squad through clear communication and tight documentation. Qualifications - 2-3 years of product management experience, or equivalent experience where you were driving product decisions and building product features in a different capacity (e.g. engineering) - Strong user empathy and a customer-first mindset—you're genuinely curious about the people you're building for. - Clear communicator: you can explain what you're building and why to teammates across functions and levels. - Demonstrated use of AI tools in your workflow—for research, writing, analysis, prototyping, or shipping. (This is not a nice-to-have.) - Comfortable using data (quantitative and qualitative) to inform decisions and track progress, with a willingness to get hands-on in dashboards and do your own analysis. - Eager to learn in ambiguity, with a bias toward action and a track record of following through on commitments. - Collaborative and low-ego; you know how to earn trust with engineering, design, and ops and can influence without authority. - Cares deeply about UX and can articulate product improvements clearly, whether in writing, mockups, or conversation. - Bonus: Experience in labor marketplaces, healthcare tech, or an early-stage startup. Experience using AI coding tools (Cursor, Replit, v0, etc.) to build working prototypes or ship production features. While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Please see below for compensation ranges based on our geographical tiering system recommended by external benchmark data (with example cities listed). Exact compensation may vary based on skills, experience, and location. Tier 1 Pay Range (examples: San Francisco, NYC) $128,000—$165,000 USD Tier 2 Pay Range (examples: LA, Boston, Seattle, DC, San Diego, Chicago) $115,000—$150,000 USD Tier 3 Pay Range (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento) $110,000—$140,000 USD Tier 4 Pay Range (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, Salt Lake City) $100,000—$130,000 USD Core Values Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! What to expect from working at Roo! For permanent, full time employees, we offer: - Accelerated growth & learning potential. - Stipends for home office setup, continuing education, and monthly wellness. - Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans. - 401K - Unlimited Paid Time Off. - Paid Maternity/Paternity and reproductive care leave. - Gifts on your birthday & anniversary. - Opportunity for domestic travel, including for regional team building events. Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation. We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed. Ready to join the Roo-volution?!

Title: Vice President of Sales Location: Remote, US Job Description: What We Do We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives. Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets. Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million. About the Role Roo Veterinary is building the modern labor marketplace and operating system for veterinary care. We help hospitals reliably staff shifts and access great veterinary professionals, so care happens when it’s needed, without burning out teams. We’re hiring a VP of Sales to lead our efforts at building a high-performing sales organization and enhancing the sales culture of the company. Reporting directly to the CEO and serving as a key member of the management team, you’ll be accountable for growth on both sides of the marketplace, activating new hospitals and new providers (veterinarians and technicians) and growing volume through deepening provider engagement with Account Management programs Key Responsibilities - Own the integrated revenue strategy tied to company goals and unit economics. - Design the coverage/territory/segment model across the revenue org (roles, handoffs, specialization, capacity). - Allocate headcount and budget by ROI and constraints, maintaining a healthy cost of sales as you grow. Rebalance quickly when necessary. - Build the operating cadence that makes forecast accuracy and quota attainment the default. - Scale repeatable GTM playbooks across segments while preserving segment nuance. - Build an enablement engine (messaging, objection handling, discovery, onboarding, ongoing coaching). - Implement QA loops (call scoring, pipeline hygiene, deal reviews) with a clear iteration rhythm. - Build a high-bar leadership bench and org design that scales (spans/layers/specialization). - Set hiring rubrics and enforce the bar; build a coaching culture and accountability. - Set performance standards and upgrade talent decisively—without destroying morale (consistent calibration, early underperformance plans, fast hard calls, keep top talent energized and growing). - Own org-level capacity planning that maximizes ROI; drive org-wide clarity on definitions and leading indicators. - Own the GTM systems architecture (CRM + tooling) with disciplined build-vs-buy judgment. - Drive thoughtful automation that removes toil, enforces standards, and comes with real adoption plans. - Align Product, Marketing, Finance, and Data around top revenue bets; secure resourcing for priorities and resolve tradeoffs quickly. Ensure opportunities are framed in a shared metrics backbone across functions—principled, not political. - Lead major org/process/comp transformations while maintaining performance—protect the quarter while upgrading the machine. What You Bring - Proven Sales Leadership: Marketplace sales experience (or B2B SMB & Mid-market - services with a quota-carrying motion. - Executive Presence + Clarity: crisp communicator with board-ready narrative discipline; high-integrity, no-spin, credible variance explanations. - Genius-Maker: known for developing strong team - hiring great talent, upgrading fairly and quickly, and building a coaching culture that lifts performance. - Rigor: track record of building accurate forecasting, measured motions, clean pipelines and a systematic approach. - Data + Unit Economics Orientation: comfortable tying decisions to metrics without losing the plot on growth. - Cross-functional Leadership: strong partner to Product/Marketing/Finance/Data; you can resolve tradeoffs, earn trust, and drive alignment around shared metrics. While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Please see below for compensation ranges based on our geographical tiering system recommended by external benchmark data (with example cities listed). Exact compensation may vary based on skills, experience, and location. Tier 1 Pay Range (examples: San Francisco, NYC) $255,000 - $330,000 USD Tier 2 Pay Range (examples: LA, Boston, Seattle, DC, San Diego, Chicago) $230,000 - $295,000 USD Tier 3 Pay Range (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento) $215,000 - $280,000 USD Tier 4 Pay Range (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, Salt Lake City) $205,000 - $265,000 USD Core Values Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! What to expect from working at Roo! For permanent, full time employees, we offer: - Accelerated growth & learning potential. - Stipends for home office setup, continuing education, and monthly wellness. - Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans. - 401K - Unlimited Paid Time Off. - Paid Maternity/Paternity and reproductive care leave. - Gifts on your birthday & anniversary. - Opportunity for domestic travel, including for regional team building events. Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation. We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed.

Title: Senior Growth Analyst Location: Remote USA And Hybrid San Francisco Job Description: What We Do We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives. Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets. Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million. About the role At Roo, the Growth team defines the objectives of our company initiatives and ensures we are able to measure their impact. This role is critical in our squad working model, partnering with product, marketing, sales, and finance to surface insights, sharpen execution, and move the metrics that matter. This highly leveraged role is essential for business growth, combining data analysis, growth strategy, and cross-functional partnership to drive company-wide impact. The team has 4 major goals: - Helping teams deeply understand their North Star metric: how it decomposes, what drives it, and what levers are most worth pulling. - Running trusted experiments and quasi-experiments that attempt to improve a Roo Equation metric. - Developing new analytical approaches and frameworks that improve how the team measures, investigates, and communicates growth. - Digging into the data with genuine curiosity: following threads, pressure-testing assumptions, and surfacing the insights that sharpen company priorities. We are obsessed with data and focus on a first principles approach. The team is involved in the full lifecycle of major product, marketing, and sales initiatives: leveraging data to identify opportunities, investigating and sizing them, facilitating measurement of the impact of our efforts and developing/maintaining dashboards to report on our progress. While we operate on a remote basis, you will be required to occasionally be onsite in our San Francisco co-working space for meetings and team events. Your Responsibilities - Partner closely with product, marketing, sales, and finance to identify growth opportunities, size their potential impact, and measure execution against targets on a weekly cadence. - Perform ongoing data analysis and proactive exploration to surface actionable insights that inform current and future priorities for the team. - Design and execute experiments end to end: hypothesis, instrumentation, analysis, and decision. Know when a formal A/B test is the right tool and when it is not. - Build, maintain, and iterate on dashboards that direct, track, and create accountability for cross-functional teams against their OKRs. - Turn complex analytical findings into clear narratives that drive alignment and action. - Operate as a force multiplier on the growth team and the assigned squad, raising the bar on analytical rigor. About You - 5+ years of experience in an analytical or strategy role, with strong preference for experience spanning both product analytics and GTM functions at a marketplace or high-growth startup. - You think in multiplicative levers and funnel decomposition. You are energized by problems where the answer requires breaking a metric into its components and understanding what actually moves the needle. - You are fluent in SQL. You independently author complex, production-quality queries and have opinions about how data should be modeled. - You have experience designing and interpreting experiments, with a clear-eyed understanding of statistical power, when not to run an A/B test, and how to make defensible decisions with imperfect data. - You are comfortable collaborating with sales, product, marketing, and finance stakeholders. You communicate clearly, set expectations proactively, and know how to prioritize the most impactful work first when multiple teams are pulling in different directions. - You are genuinely curious about the intersection of data and AI. You are energized by the question of what becomes possible when you combine rigorous analytics with AI capabilities, and you are excited to help shape how we approach AI-driven analytics at Roo. While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Please see below for compensation ranges based on our geographical tiering system recommended by external benchmark data (with example cities listed). Exact compensation may vary based on skills, experience, and location. Tier 1 Pay Range (examples: San Francisco, NYC) $145,000 - $185,000 USD Tier 2 Pay Range (examples: LA, Boston, Seattle, DC, San Diego, Chicago) $130,000 - $168,000 USD Tier 3 Pay Range (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento) $120,000 - $160,000 USD Tier 4 Pay Range (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, Salt Lake City) $115,000 - $150,000 USD Core Values Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! What to expect from working at Roo! For permanent, full time employees, we offer: - Accelerated growth & learning potential. - Stipends for home office setup, continuing education, and monthly wellness. - Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans. - 401K - Unlimited Paid Time Off. - Paid Maternity/Paternity and reproductive care leave. - Gifts on your birthday & anniversary. - Opportunity for domestic travel, including for regional team building events.

Title: Career Pathways Manager Location: Remote Job Description: What We Do We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives. Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets. Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million. About the Role The Career Pathways Manager is a key member of Roo's Relief-to-Hire team (R2H), helping connect veterinary professionals with meaningful career opportunities. We're looking for someone who is highly organized, proactive, relationship-driven, and passionate about creating exceptional experiences for both candidates and hospital partners. In this role, you'll guide veterinary professionals through the placement journey, coordinate across teams to keep processes running smoothly, and build strong partnerships that support successful hiring outcomes. Success in this role requires strong attention to detail, excellent communication skills, the ability to manage multiple priorities, and a collaborative mindset. You'll work closely with Account Managers, hospital partners, enterprise clients, and the broader Relief-to-Hire team while reporting to the Senior Manager, Career Pathways. Responsibilities Candidate Coordination & Support - Guide veterinarians and technicians through the Relief-to-Hire process, from interest to offer. - Maintain clear, consistent communication with candidates to ensure a supportive and personalized experience. - Collect, organize, and share candidate materials (e.g., resumes, references) with hospitals in alignment with Roo standards. - Hospital & Internal Partner Collaboration - Work closely with VetAM, HSP, and Enterprise to ensure hospitals are matched with the right veterinary professionals. - Track hiring needs and placement opportunities to inform pipeline development. - Collaborate with the Senior Manager and cross-functional squad to identify placement opportunities and proactively flag risks. - Process Execution & Improvement - Follow and uphold Standard Operating Procedures (SOPs) developed by the senior manager and R2H squad. - Identify workflow gaps or bottlenecks and suggest process improvements. - Support testing and rollout of new tools or processes aimed at improving efficiency and experience. - Tracking & Reporting - Keep candidate and placement records up-to-date in HubSpot and other systems. - Assist with data entry and report generation to support internal visibility and forecasting. - Monitor milestones and timelines for placements to ensure timely progress and stakeholder communication. - Billing & Administrative Support - Coordinate with finance to ensure accurate billing for completed placements. - Help resolve billing-related issues by liaising between internal teams and hospital partners. - Qualifications - 2-4 years of experience in account coordination, inside sales, recruiting, or a client-facing operations role where managing multiple relationships simultaneously was core to the work - Demonstrated ability to manage a pipeline or portfolio of active candidates, deals, or accounts without losing track of where things stand or what needs to move next - Strong written and verbal communication skills, with a knack for making people feel supported and informed throughout a process - Experience working cross-functionally with multiple stakeholders or teams to drive outcomes - Comfortable working in a CRM (HubSpot, Salesforce, or similar) to manage pipelines, log activity, and generate reports - Ability to identify process gaps and take initiative to flag or address them, rather than waiting to be asked - Organized, self-directed, and able to prioritize in a fast-moving environment - A genuine interest in the veterinary or healthcare space, or in helping professionals find meaningful career opportunities While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Please see below for compensation ranges based on our geographical tiering system recommended by external benchmark data (with example cities listed). In addition to the base compensation there is a 20% variable compensation, based on performance. Exact compensation may vary based on skills, experience, and location. Tier 1 Pay Range (examples: San Francisco, NYC) $90,000—$115,000 USD Tier 2 Pay Range (examples: LA, Boston, Seattle, DC, San Diego, Chicago) $80,000—$105,000 USD Tier 3 Pay Range (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento) $75,000—$98,000 USD Tier 4 Pay Range (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, Salt Lake City) $70,000—$90,000 USD Core Values Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! What to expect from working at Roo! For permanent, full time employees, we offer: - Accelerated growth & learning potential. - Stipends for home office setup, continuing education, and monthly wellness. - Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans. - 401K - Unlimited Paid Time Off. - Paid Maternity/Paternity and reproductive care leave. - Gifts on your birthday & anniversary. - Opportunity for domestic travel, including for regional team building events. - Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation. We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed.

Title: Business Development Manager Location: Remote Job Description: What We Do We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives. Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets. Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million. About the Role This is not a traditional sales role. You won't be pitching products or closing enterprise deals. You'll be building relationships with independent veterinary professionals — freelancers, relief vets, gig workers — and matchmaking them with the right hospitals to build their relief book of business. The sales skill here is in closing small, high-volume deals: getting a vet to say yes to a specific shift at a specific hospital that's a genuine fit for their skills, location, and availability. You'll work from data-informed workflows, manage a prospect pipeline in HubSpot, and execute structured outreach at volume. When a vet you matched requests and fills a shift within their first week on the platform, that's the win. Travel Requirement: 20–30% Your Responsibilities - Drive regional growth through acquisition of new veterinarians and re-engagement of inactive users. - Build relationships with independent veterinarians to understand their preferences, availability, and goals. - Match veterinarians to relevant hospital shifts based on skill fit, geography, and timing. - Lead local recruitment and networking events (eg, CE dinners, happy hours) to drive awareness and engagement. - Execute high-volume outreach (phone, text, email, LinkedIn) using structured, data-driven workflows. - Manage and prioritize a prospect pipeline within HubSpot. - Drive fast activation by encouraging newly signed-up vets to request and fill shifts. - Use data and engagement signals to optimize outreach timing and conversion. - Continuously re-engage inactive veterinarians with relevant opportunities. What Success Looks Like - High volume of successful matches between vets and hospitals. - Consistent pipeline health and pipeline progress - Outreach is consistent, disciplined, and data-informed - You're a trusted resource for the vets in your market What You Bring Required - 3+ years in sales, business development, recruiting, or field marketing with high-volume outbound outreach experience (phone, text, email, LinkedIn) - CRM fluency — you've managed pipelines, run sequences, and worked from dashboards in HubSpot, Salesforce, or similar - Comfort with data-informed workflows — you use reports and engagement signals to prioritize your day, not gut feel - Strong written and verbal communication — you can draft a compelling cold text or call and run a persuasive discovery conversation - Startup DNA — you're comfortable with ambiguity, iterate quickly, and wear multiple hats without waiting to be told what to do Preferred - Experience in the veterinary, healthcare, or staffing/marketplace industry - Demonstrated ability to build trust and relationships with independent professionals (freelancers, contractors, gig workers — not just enterprise buyers) - Familiarity with AI-assisted productivity tools (e.g., Claude, ChatGPT) for drafting outreach and managing workflows - Experience planning and executing local field events as an acquisition or engagement channel - Track record of exceeding outbound KPIs in a metrics-driven environment Why Roo Roo is building the infrastructure that makes veterinary relief work actually work — for vets, for hospitals, and for the animals that depend on both. The BD team is at the center of that mission, directly responsible for ensuring meaningful impact — that shifts posted on the platform have a qualified, engaged provider ready to fill them.You'll join a team that's in active rebuild mode heading into Q2 2026 — with new tooling, refined playbooks, and a mandate to scale. If you're the kind of person who thrives on building systems and relationships in equal measure, who gets energy from a fast team moving toward a bold goal, and who wants their work to directly move the numbers that matter — this is the role. While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Please see below for compensation ranges based on our geographical tiering system recommended by external benchmark data (with example cities listed). In addition to the base compensation there is a 15% variable compensation, based on performance. Note: We’ve recently been made aware of a job scam where scammers are posing as Roo employees and conducting fake text interviews. Please note that any communication from @lifeatroo.com is not legitimate. All official Roo communication will always come from @roo.vet. Exact compensation may vary based on skills, experience, and location. Tier 1 Pay Range (examples: San Francisco, NYC) $98,000—$125,000 USD Tier 2 Pay Range (examples: LA, Boston, Seattle, DC, San Diego, Chicago) $88,000—$115,000 USD Tier 3 Pay Range (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento) $85,000—$110,000 USD Tier 4 Pay Range (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, Salt Lake City) $78,000—$100,000 USD Core Values Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! What to expect from working at Roo! For permanent, full time employees, we offer: - Accelerated growth & learning potential. - Stipends for home office setup, continuing education, and monthly wellness. - Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans. - 401K - Unlimited Paid Time Off. - Paid Maternity/Paternity and reproductive care leave. - Gifts on your birthday & anniversary. - Opportunity for domestic travel, including for regional team building events. Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation. We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed. Ready to join the Roo-volution?!

Title: Business Development Manager Location: Remote San Francisco, NYC Job Description: What We Do We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives. Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets. Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million. About the Role This is not a traditional sales role. You won't be pitching products or closing enterprise deals. You'll be building relationships with independent veterinary professionals — freelancers, relief vets, gig workers — and matchmaking them with the right hospitals to build their relief book of business. The sales skill here is in closing small, high-volume deals: getting a vet to say yes to a specific shift at a specific hospital that's a genuine fit for their skills, location, and availability. You'll work from data-informed workflows, manage a prospect pipeline in HubSpot, and execute structured outreach at volume. When a vet you matched requests and fills a shift within their first week on the platform, that's the win. Travel Requirement: 20–30% Your Responsibilities - Drive regional growth through acquisition of new veterinarians and re-engagement of inactive users. - Build relationships with independent veterinarians to understand their preferences, availability, and goals. - Match veterinarians to relevant hospital shifts based on skill fit, geography, and timing. - Lead local recruitment and networking events (eg, CE dinners, happy hours) to drive awareness and engagement. - Execute high-volume outreach (phone, text, email, LinkedIn) using structured, data-driven workflows. - Manage and prioritize a prospect pipeline within HubSpot. - Drive fast activation by encouraging newly signed-up vets to request and fill shifts. - Use data and engagement signals to optimize outreach timing and conversion. - Continuously re-engage inactive veterinarians with relevant opportunities. What Success Looks Like - High volume of successful matches between vets and hospitals. - Consistent pipeline health and pipeline progress - Outreach is consistent, disciplined, and data-informed - You're a trusted resource for the vets in your market What You Bring Required - 3+ years in sales, business development, recruiting, or field marketing with high-volume outbound outreach experience (phone, text, email, LinkedIn) - CRM fluency — you've managed pipelines, run sequences, and worked from dashboards in HubSpot, Salesforce, or similar - Comfort with data-informed workflows — you use reports and engagement signals to prioritize your day, not gut feel - Strong written and verbal communication — you can draft a compelling cold text or call and run a persuasive discovery conversation - Startup DNA — you're comfortable with ambiguity, iterate quickly, and wear multiple hats without waiting to be told what to do. Preferred - Experience in the veterinary, healthcare, or staffing/marketplace industry - Demonstrated ability to build trust and relationships with independent professionals (freelancers, contractors, gig workers — not just enterprise buyers) - Familiarity with AI-assisted productivity tools (e.g., Claude, ChatGPT) for drafting outreach and managing workflows - Experience planning and executing local field events as an acquisition or engagement channel - Track record of exceeding outbound KPIs in a metrics-driven environment Why Roo Roo is building the infrastructure that makes veterinary relief work actually work — for vets, for hospitals, and for the animals that depend on both. The BD team is at the center of that mission, directly responsible for ensuring meaningful impact — that shifts posted on the platform have a qualified, engaged provider ready to fill them.You'll join a team that's in active rebuild mode heading into Q2 2026 — with new tooling, refined playbooks, and a mandate to scale. If you're the kind of person who thrives on building systems and relationships in equal measure, who gets energy from a fast team moving toward a bold goal, and who wants their work to directly move the numbers that matter — this is the role. While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Please see below for compensation ranges based on our geographical tiering system recommended by external benchmark data (with example cities listed). In addition to the base compensation there is a 15% variable compensation, based on performance. Exact compensation may vary based on skills, experience, and location. Tier 1 Pay Range (examples: San Francisco, NYC) $98,000—$125,000 USD Tier 2 Pay Range (examples: LA, Boston, Seattle, DC, San Diego, Chicago) $88,000—$115,000 USD Tier 3 Pay Range (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento) $85,000—$110,000 USD Tier 4 Pay Range (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, Salt Lake City) $78,000—$100,000 USD Core Values Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! What to expect from working at Roo! For permanent, full time employees, we offer: - Accelerated growth & learning potential. - Stipends for home office setup, continuing education, and monthly wellness. - Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans. - 401K - Unlimited Paid Time Off. - Paid Maternity/Paternity and reproductive care leave. - Gifts on your birthday & anniversary. - Opportunity for domestic travel, including for regional team building events. Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation. We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed.

Title: Career Pathways Manager Location: Remote Job Description: What We Do We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives. Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets. Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million. About the Role The Career Pathways Manager is a key member of Roo's Relief-to-Hire team (R2H), helping connect veterinary professionals with meaningful career opportunities. We're looking for someone who is highly organized, proactive, relationship-driven, and passionate about creating exceptional experiences for both candidates and hospital partners. In this role, you'll guide veterinary professionals through the placement journey, coordinate across teams to keep processes running smoothly, and build strong partnerships that support successful hiring outcomes. Success in this role requires strong attention to detail, excellent communication skills, the ability to manage multiple priorities, and a collaborative mindset. You'll work closely with Account Managers, hospital partners, enterprise clients, and the broader Relief-to-Hire team while reporting to the Senior Manager, Career Pathways. Responsibilities Candidate Coordination & Support - Guide veterinarians and technicians through the Relief-to-Hire process, from interest to offer. - Maintain clear, consistent communication with candidates to ensure a supportive and personalized experience. - Collect, organize, and share candidate materials (e.g., resumes, references) with hospitals in alignment with Roo standards. - Hospital & Internal Partner Collaboration - Work closely with VetAM, HSP, and Enterprise to ensure hospitals are matched with the right veterinary professionals. - Track hiring needs and placement opportunities to inform pipeline development. - Collaborate with the Senior Manager and cross-functional squad to identify placement opportunities and proactively flag risks. - Process Execution & Improvement - Follow and uphold Standard Operating Procedures (SOPs) developed by the senior manager and R2H squad. - Identify workflow gaps or bottlenecks and suggest process improvements. - Support testing and rollout of new tools or processes aimed at improving efficiency and experience. - Tracking & Reporting - Keep candidate and placement records up-to-date in HubSpot and other systems. - Assist with data entry and report generation to support internal visibility and forecasting. - Monitor milestones and timelines for placements to ensure timely progress and stakeholder communication. - Billing & Administrative Support - Coordinate with finance to ensure accurate billing for completed placements. - Help resolve billing-related issues by liaising between internal teams and hospital partners. - Qualifications - 2-4 years of experience in account coordination, inside sales, recruiting, or a client-facing operations role where managing multiple relationships simultaneously was core to the work - Demonstrated ability to manage a pipeline or portfolio of active candidates, deals, or accounts without losing track of where things stand or what needs to move next - Strong written and verbal communication skills, with a knack for making people feel supported and informed throughout a process - Experience working cross-functionally with multiple stakeholders or teams to drive outcomes - Comfortable working in a CRM (HubSpot, Salesforce, or similar) to manage pipelines, log activity, and generate reports - Ability to identify process gaps and take initiative to flag or address them, rather than waiting to be asked - Organized, self-directed, and able to prioritize in a fast-moving environment - A genuine interest in the veterinary or healthcare space, or in helping professionals find meaningful career opportunities - While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Please see below for compensation ranges based on our geographical tiering system recommended by external benchmark data (with example cities listed). In addition to the base compensation there is a 20% variable compensation, based on performance. Exact compensation may vary based on skills, experience, and location. Tier 1 Pay Range (examples: San Francisco, NYC) $90,000—$115,000 USD Tier 2 Pay Range (examples: LA, Boston, Seattle, DC, San Diego, Chicago) $80,000—$105,000 USD Tier 3 Pay Range (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento) $75,000—$98,000 USD Tier 4 Pay Range (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, Salt Lake City) $70,000—$90,000 USD Core Values Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! What to expect from working at Roo! For permanent, full time employees, we offer: - Accelerated growth & learning potential. - Stipends for home office setup, continuing education, and monthly wellness. - Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans. - 401K - Unlimited Paid Time Off. - Paid Maternity/Paternity and reproductive care leave. - Gifts on your birthday & anniversary. - Opportunity for domestic travel, including for regional team building events. - Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation. We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed. Ready to join the Roo-volution?!

Drive regional growth by acquiring new veterinarians and re-engaging inactive users. Build relationships to understand their preferences, match them to relevant shifts, and lead local recruitment events to enhance engagement.

• Be the primary point-of-contact for enterprise-related customer inquiries coming through support channels. • Monitor, triage, and manage the Enterprise support inbox and ticket workflow to ensure timely responses and resolution. • Troubleshoot and resolve first line issues raised by enterprise hospital groups and administrators. • Escalate complex issues to the appropriate Enterprise Account Manager or internal team while providing clear context and documentation. • Maintain queue health by ensuring proper ticket routing, tagging, prioritization, and follow-up. • Partner with Customer Support and internal teams to resolve issues without unnecessary escalation to Account Managers. • Maintain internal trackers and documentation related to enterprise accounts and follow-up actions. • Investigate complex scenarios by reviewing past tickets, notes, and internal data to provide clear summaries and recommended next steps. • Coordinate cross-functional support with teams such as Operations, Product, Billing, and Customer Support when needed. • Maintain Hubspot to ensure all client communications and support tickets are documented appropriately. • Track and report on enterprise support trends, ticket themes, and recurring issues.

Manage end-to-end tradeshow logistics, oversee a significant budget, and coordinate cross-functional teams to ensure impactful event execution while enhancing brand presence within the veterinary community through creative and strategic event planning.