Rhymetec

Role: Customer Success Manager (CSM) Location: Remote - Must reside in the United States Employment Type: Full-time, Permanent About Rhymetec: Rhymetec was founded in 2015 in New York City and was quickly established as an industry leader in cloud security, providing innovative and affordable cybersecurity and data privacy services to modern-day SaaS businesses. At Rhymetec, we build, deploy, and manage compliant infosec and data privacy programs directly within our customers’ unique environments, allowing them to focus on their core competencies within their business. Position Overview: The Customer Success Manager (CSM) is responsible for ensuring a positive customer experience with our brand and services. The CSM is quick to resolve any issues and anticipate future needs for clients. Working closely with the GTM (go-to-market team) and security team, the CSM will collaborate to upsell services based on client security goals and be in strong communication serving as the link from sales to service implementation, as well as ongoing customer support. The CSM will have a strong focus on customer retention by attending regular meetings and helping clients celebrate milestones. Our ideal candidate is motivated to reach goals and enjoys personal and team success. The ideal candidate has worked in tech sales or customer service in a previous role, is highly organized, accountable to the team, and has an exceptional ability to communicate professionally and a track record of meeting and exceeding KPI’s. Proficiency with Google Workspace, HubSpot, and Monday.com is preferred. Key Responsibilities: - Onboard and support customers through the client lifecycle. - Manage the client lifecycle from day one through renewal. - Ensure that customer needs are being met on a monthly and quarterly basis. - Work alongside the security team to upsell services and products, with the ability to articulate the value of each offering. - Draft contracts and proposals for upselling services to existing clients. - Serve as the point of contact for our customers and drive them to specific business outcomes on their timelines. - Develop trusted relationships with key accounts, stakeholders, and executive sponsors. - Review and track customer feedback to identify trends and work toward improvement(s). - Constant engagement with customers with a minimum of monthly email touch points, quarterly customer satisfaction meeting, and when necessary, travel to customer locations for onsite meetings. Qualifications: - Two years of experience in Customer Success at a SaaS company - Previous experience in sales and/or customer service is preferred Rhymetec offers a robust employee package, including: - Employee covered medical premiums (100%) - Dental and Vision Benefits - PTO and Sick Time, including 11 paid Holidays - 401K retirement option plus company match - Company paid Life Insurance - Annual Subscription to TalkSpace (online counseling & therapy service) & additional benefits - Summer Friday’s! Rhymetec is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic, disability, age, or veteran status.

Title: Digital Marketing Graphic Designer Location: Remote, U.S. Employment Type: Full-time, Permanent About Rhymetec: Rhymetec was founded in 2015 in New York City and was quickly established as an industry leader in cloud security, providing innovative and affordable cybersecurity and data privacy services to modern-day SaaS businesses. At Rhymetec, we build, deploy, and manage compliant infosec and data privacy programs directly within our customers’ unique environments, allowing them to focus on their core competencies within their business. Position Overview We’re looking for a Digital Marketing Graphic Designer to bring Rhymetec’s brand to life across every touchpoint. This is a design-first role focused on creating high-quality, on-brand visuals that elevate our presence across marketing, sales, and partner initiatives. You’ll work closely with the Marketing Manager and Content & Digital Marketing Specialist to translate ideas into polished, premium creative, from social and campaigns to events and sales collateral. This role is ideal for someone who is highly creative, detail-oriented, and passionate about building a cohesive, elevated brand experience. Experience in B2B is preferred, ideally tech. Key Responsibilities Design & Creative - Own the creation of high-quality visual assets across marketing and sales, including: - Sales decks, one-pagers, and enablement materials - Customer-facing documentation and reports - Event and webinar graphics - Social media graphics, carousels, and short-form visuals - Partner and co-branded assets - Infographics showcasing Rhymetec-owned or industry data - Campaign-specific assets - Design using Adobe Creative Cloud and Canva, ensuring consistency with brand guidelines. - Develop and maintain templates and scalable design systems for repeatable use. - Bring a strong creative perspective to campaigns, elevating how the brand shows up visually. Social & Video Content - Create and edit short-form video and visual content for social and campaigns. - Repurpose webinar, events, behind the scenes, and other campaign content into engaging clips for LinkedIn, YouTube, and other channels. - Support social media execution through visual content creation and formatting. - Work alongside Marketing Manager to create and post more dynamic, engaging, and differentiated social posts. - Occasionally work with external vendors on the production of branded-video assets. Events & Webinars Execution - Support execution of webinars and events, including: - Building and designing landing pages in HubSpot - Preparing event and promotional assets - Designing and ordering event swag and materials - Manage post-event workflows: - Upload recordings and distribute assets - Prepare clips and materials for marketing and sales use - Coordinate follow-up emails and assets Sales Support - Support sales with: - Custom decks and one-pagers - Visual assets for outreach and presentations - Ensure all materials are polished, consistent, and follow brand guidelines - Support campaign execution in HubSpot, including landing page builds for lead generation, asset setup, and basic campaign organization. - Work alongside Content & Digital Marketing Specialist to create case studies with existing customers. External Presence - Design and maintain assets for external platforms, including: - G2, Google Business - AWS Marketplace - Partner portals - Support partner initiatives through co-branded asset creation and campaign execution Required: - 2–4 years of marketing, design, or creative experience - Strong proficiency in Adobe Creative Cloud and Canva - Demonstrated ability to create high-quality marketing and sales assets - Strong eye for design, layout, and visual storytelling - Experience creating social and/or video content - Highly organized with the ability to manage multiple projects and deadlines - Strong communication and collaboration skills - Detail-oriented and proactive - Comfortable working remotely with proven productivity in remote environments. Preferred: - Experience in B2B tech - Basic video editing experience (Premiere, After Effects, Riverside or similar) - Familiarity with HubSpot (landing pages, emails, forms, basic workflows) - Experience supporting sales teams with marketing assets Benefits Rhymetec offers a robust employee package, including: - Employee covered medical premiums (100%) - Dental and Vision Benefits - PTO and Sick Time, including 11 paid Holidays - 401K retirement option - Company paid Life Insurance - Annual Subscription to TalkSpace (online counseling & therapy service) Rhymetec is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic, disability, age, or veteran status.

Title: Technical Administrative Assistant - CISO Location: Remote (U.S. - Eastern Time Zone Preferred) About Rhymetec: Rhymetec was founded in New York City in 2015 and has grown steadily in the areas of compliance, cyber security, and data privacy. Our mission is to ensure our clients are compliant faster so they can focus on their core business and less on the complexities of building effective and compliant infosec programs. We are seeking a highly organized and proactive Personal Assistant to provide direct support to a senior executive. This role requires exceptional organizational skills, attention to detail, and the ability to manage competing priorities in a fast-paced business environment. The Personal Assistant will play a key role in optimizing the executive’s time, ensuring smooth day-to-day operations, and serving as a trusted point of contact both internally and externally. Key Responsibilities - Email & Communication Management: Monitor and organize the executive’s inbox, draft and respond to messages where appropriate, flag priorities, and ensure timely responses. - Calendar & Scheduling: Manage the executive’s calendar, coordinate internal and external meetings, handle invitations, and resolve scheduling conflicts. - Travel Arrangements: Research, book, and coordinate flights, hotels, and ground transportation to ensure efficient and cost-effective travel plans. - Task & Priority Management: Help the executive organize to-dos, track deadlines, and prioritize tasks for optimal focus and productivity. - Project Coordination: Assist in managing ongoing projects by tracking action items, following up with stakeholders, and ensuring deliverables are met on time. - Document & Presentation Support: Prepare, edit, and maintain meeting materials, notes, and reports as needed. - Confidential Support: Handle sensitive information with discretion and maintain a high level of professionalism at all times. Qualifications - Proven experience as a personal assistant, executive assistant, or project coordinator supporting senior leadership. - Strong organizational and multitasking abilities with excellent attention to detail. - Effective communicator with outstanding written and verbal skills. - Proficiency in productivity tools (Google Workspace, Slack) and familiarity with task/project management software. - Ability to anticipate needs, problem-solve, and work independently in a fast-paced environment. - High degree of professionalism, discretion, and reliability. Benefits Rhymetec offers a robust employee package, including: - Employee medical premiums (100% company coverage) - Dental and Vision Benefits - PTO and Sick Time, including 11 paid Holidays - 401K retirement option with company match - Company paid Life Insurance - Annual Subscription to TalkSpace (online counseling & therapy service) - Summer Friday's! Rhymetec is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic, disability, age, or veteran status.

Title: Cyber Security Analyst Location: Remote (U.S., New York Preferred) About Rhymetec: Rhymetec was founded in New York City in 2015, growing steadily in the areas of compliance, cyber security and data privacy. Our mission is to ensure our clients are compliant faster, so they can focus on their core business and less on the complexities of building effective and compliant infosec programs. This role is fully remote. Job Description: The Cyber Security Analyst (CSA) will be responsible for architecting, developing, and implementing solutions that help Rhymetec's clients achieve, manage and measure security metrics and compliance requirements. The role will work closely with their team to help design and deliver security and compliance objectives and have the ability to help drive foundational changes in internal cloud platforms to enhance their security posture. The ideal candidate will have a team first mentality and fit within the core values and culture at Rhymetec, along with project management experience and knowledge with customized compliance road maps for clients. This person will be responsive to both customers and team members with communications, be detail oriented, and hold a high level of autonomy to complete work on time and with quality. Responsibilities: - Prepare agendas and reference documents for meetings with clients. - Assist in building and managing cyber security programs for Rhymetec’s customers based on industry standard cyber security compliance frameworks. - Conduct meetings with clients regularly. - Configure performance monitoring alarms in AWS, Azure, GCP, Datadog and other cloud infrastructures. - Configure Security alarms and Intrusion Detection Systems in AWS, GCP, Azure - Set up supporting security applications. - Set up mobile device management applications such as Jamf, Jumpcloud, Microsoft Endpoint manager, Hexnode, etc. - Configure and maintain compliance monitoring platforms. - Conduct internal audits, risk assessments, and generate reports. - Conduct Incident Response Tabletop exercises with clients. - Conduct Business Continuity and Disaster recovery tabletop exercises with clients - Document and lead incident response process should an incident arise. - Translate SOC 2 Type 2, ISO 27001, CMMC, GDPR, and HIPAA controls into actionable items for clients. - Conduct employee access reviews, SaaS vendor security assessments, and gap assessments. - Triage bug/vulnerability reports from security researchers. - Complete security questionnaires on behalf of clients. - Draft supporting documents for clients’ information security management systems and information security policies. - Gather and maintain evidence of compliance for various frameworks. - Lead engagements with auditors on behalf of clients. - Communicate tasks to clients’ employees and educate clients on security best practices. Qualifications: - Bachelor's Degree from an accredited university in a Technology or Cybersecurity field OR 4+ years of direct experience in listed areas. - 3+ years of work experience working with technology, cybersecurity, and regulatory compliance. - Experience in customer service and ability to develop professional relationships with customers. - Extensive knowledge of compliance, regulatory frameworks, and implementing SOC 2, ISO27001, CMMC, HIPAA, GDPR, NIST 800-53 and other compliance frameworks. - Strong logical security skills, with experience in cloud security. - Understanding of cloud environments (AWS, GCP, Azure) and integrating security controls through DevOps and Infrastructure as a Service (IaaS) techniques. - Preferred Certification(s): Cloud+, CySA+, CISSP, CISM. - Quarterly travel may be required. Benefits Rhymetec offers a robust employee package, including: - Employee covered medical premiums (100%) - Dental and Vision Benefits - PTO and Sick Time, including 11 paid Holidays - 401K retirement plans with company match options - Company paid Life Insurance - Annual Subscription to TalkSpace (online counseling & therapy service) - Summer Fridays! Rhymetec is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic, disability, age, or veteran status.

Role: Account Executive Location: U.S. based, EST Time Zone Preferred; Remote Employment Type: Full-time, Permanent About Rhymetec Rhymetec was founded in 2015 in New York City and was quickly established as an industry leader in cloud security, providing innovative and affordable cybersecurity and data privacy services to modern-day SaaS businesses. At Rhymetec, we build, deploy, and manage compliant infosec and data privacy programs directly within our customers’ unique environments, allowing them to focus on their core competencies within their business. Responsibilities - Uncover new sales opportunities through outbound prospecting efforts - Develop and maintain meaningful relationships with partners - Meet or exceed sales quota and objectives set by leadership - Garner deep knowledge of Rhymetec’s services and discuss confidently with prospects - Develop and maintain a strong sales pipeline - Conduct sales meetings with prospects that may include demos of partnering software platforms. - Manage the collaboration and information flow throughout the sales cycle Qualifications - 3 + years of sales experience, preferably at tech or startup - Strong written and verbal communication skills - Strong ability to prospect and build pipeline - Familiarity with B2B SaaS, preferably in SMB and Mid-Market - Proficiency in using sales and project management tools (experience with Copper, Monday.com, and Google Workspace preferred) Rhymetec offers a robust employee package, including: - Employee covered medical premiums (100%) - Dental and Vision Benefits - PTO and Sick Time, including 11 paid Holidays - 401K retirement option plus company match - Company paid Life Insurance - Annual Subscription to TalkSpace (online counseling & therapy service) & additional benefits - Summer Friday’s! Rhymetec is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic, disability, age, or veteran status.

Role: Business Development Representative Location: U.S. based, EST Time Zone Preferred (Remote) Employment Type: Full-time, Permanent About Rhymetec: Rhymetec is an industry leader in the MSSP cybersecurity space. Our goal is to simplify cybersecurity for our clients so they can become compliant faster and focus more on their business and less on the complexities of building effective and compliant information security programs. Position Overview: As a Business Development Representative (BDR) at Rhymetec, you will be responsible for executing our outbound prospecting strategy. You will play a key role in identifying potential new clients, initiating contact through cold calling, emailing, and other strategic outreach methods, and qualifying leads to pass on to our Account Executive(s). You will also collaborate closely with the marketing team to leverage marketing content and campaigns in your outreach efforts. Key Responsibilities: - Outbound Prospecting: Execute outbound activities including cold calling, emailing, and social selling to generate new business opportunities. - List Development: Independently research and build prospect lists from scratch using outbound tools and market intelligence, ensuring a steady pipeline of high-quality leads beyond pre-provided lists. - Lead Qualification: Research and identify potential customers, understand their needs, and qualify them as high-value leads for Account Executives. - Targeted Outreach: Customize outreach strategies for high-target accounts and employ a more generalized approach for low-target accounts, producing different outbound strategies for different target audiences. - Marketing Collaboration: Work alongside the marketing team to incorporate marketing content and campaigns into outbound strategies, ensuring consistent and effective messaging. - AE Collaboration: Work closely with Account Executives to develop strategies for nurturing leads and transitioning them into the sales pipeline. - Pipeline Management: Maintain an organized and up-to-date CRM with detailed notes on outreach efforts and lead interactions. - Performance Tracking: Meet or exceed weekly and monthly outreach targets, including the number of calls, emails, and qualified leads generated. - Continuous Learning: Stay up-to-date with industry trends, product knowledge, and competitor offerings to effectively communicate value propositions. Qualifications: - Experience: 1-2 years of experience in a sales or business development role, preferably in SaaS, cybersecurity, or working with startups. - Communication Skills: Strong verbal and written communication skills, with the ability to engage prospects and articulate value propositions effectively. - Tech Savvy: Familiarity with CRM software (e.g., Salesforce, HubSpot) and sales automation tools (e.g., ZoomInfo, Salesloft, Amplemarket) is preferred. - Self-motivated: Highly motivated with a proactive approach to identifying opportunities and driving results. - Self-starter & Team Player: Confident working independently in a remote environment, especially with other team members being across time zones. Able to take initiative and maintain momentum in day-to-day tasks. - Education: A Bachelor's degree in Business, Marketing, or a related field is preferred. Rhymetec offers a robust employee package, including: - Employee covered medical premiums (100%) - Dental and Vision Benefits - PTO and Sick Time, including 11 paid Holidays - 401K retirement option plus company match - Company paid Life Insurance - Annual Subscription to TalkSpace (online counseling & therapy service) & additional benefits - Summer Friday’s! Rhymetec is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic, disability, age, or veteran status.

Title: Security Program Manager Location: Remote (U.S., New York / EST Time Zone Preferred) About Rhymetec: Rhymetec was founded in New York City in 2015, growing steadily in the areas of compliance, cyber security and data privacy. Our mission is to ensure our clients are compliant faster, so they can focus on their core business and less on the complexities of building effective and compliant infosec programs. Job Responsibilities - Lead technical cyber security programs from scoping to delivery at scale for Rhymetec’s customers. - Manage a small team of Security Analysts to implement necessary security measures. - Build information security programs for Rhymetec’s clients. This includes conducting gap assessments against various cyber security frameworks, conducting risk assessments, and overall building strategy for creating and enhancing cyber security programs. - Achieve and maintain compliance for cyber security frameworks selected by Rhymetec’s customers - participate and manage SOC 2, ISO 27001, PCI, and other external audits on behalf of customers, and provide evidence to CPA’s and/or QSA’s. - Lead project management for Rhymetec’s customers and create tasks and milestones to achieve required objectives. - Ensure security analysts are completing necessary work on time without delays. - Ensure customers achieve the required security objectives such as compliance frameworks on time. - Monitor and enforce SLAs for responding to customer requests. - Develop methods of tracking project progress and performance. Analyze results to determine potential issues, risks, and enhancements. - Improve and maintain customer retention. - Availability to travel up to 2 weeks out of the year. Qualifications - 4+ years working in cybersecurity and GRC - 2+ years of program management - Demonstrated ability to function in a fast-paced, multi-program environment with changing priorities - Previous experience in managing waterfall, hybrid, and agile delivery teams - Good leadership skills include the ability to influence and gain consensus in the absence of direct authority - Ability to anticipate potential problems and proactively troubleshoot to resolve issues - Understanding of cloud architecture and modern cloud systems - Project management skills - People management and delegation skills - CISSP, CISM, CRISC cyber security certification is preferred - PMP project management certification is preferred Benefits: Rhymetec offers a robust employee package, including: - No cost medical coverage for employees - Dental and Vision Benefits - PTO and Sick Time, including 11 paid Holidays - 401K retirement option - Company paid Life Insurance - Summer Friday's! - Annual career growth stipend - we want to see you thrive - Annual Subscription to TalkSpace (online counseling & therapy service) Rhymetec is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic, disability, age, or veteran status.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves leading technical cyber security programs from scoping to delivery at scale for Rhymetec’s customers. - Manage a small team of Security Analysts to implement necessary security measures. - Build information security programs for Rhymetec’s clients, including: - Conducting gap assessments against various cyber security frameworks - Conducting risk assessments - Building strategy for creating and enhancing cyber security programs - Achieve and maintain compliance for cyber security frameworks selected by Rhymetec’s customers, including: - Participating and managing SOC 2, ISO 27001, PCI, and other external audits - Providing evidence to CPA’s and/or QSA’s - Lead project management for Rhymetec’s customers and create tasks and milestones to achieve required objectives. - Ensure security analysts are completing necessary work on time without delays. - Ensure customers achieve the required security objectives such as compliance frameworks on time. - Monitor and enforce SLAs for responding to customer requests. - Develop methods of tracking project progress and performance, analyzing results to determine potential issues, risks, and enhancements. - Improve and maintain customer retention. - Availability to travel up to 2 weeks out of the year. Qualifications - 4+ years working in cybersecurity and GRC - 2+ years of program management - Demonstrated ability to function in a fast-paced, multi-program environment with changing priorities - Previous experience in managing waterfall, hybrid, and agile delivery teams - Good leadership skills, including the ability to influence and gain consensus in the absence of direct authority - Ability to anticipate potential problems and proactively troubleshoot to resolve issues - Understanding of cloud architecture and modern cloud systems - Project management skills - People management and delegation skills - CISSP, CISM, CRISC cyber security certification is preferred - PMP project management certification is preferred Benefits - No cost medical coverage for employees - Dental and Vision Benefits - PTO and Sick Time, including 11 paid Holidays - 401K retirement option - Company paid Life Insurance - Summer Friday's! - Annual career growth stipend - we want to see you thrive - Annual Subscription to TalkSpace (online counseling & therapy service)

• Uncover new sales opportunities through outbound prospecting efforts • Develop and maintain meaningful relationships with partners • Meet or exceed sales quota and objectives set by leadership • Garner deep knowledge of Rhymetec’s services and discuss confidently with prospects • Develop and maintain a strong sales pipeline • Conduct sales meetings with prospects that may include demos of partnering software platforms. • Manage the collaboration and information flow throughout the sales cycle

Role: Lead Penetration Tester Location: Remote (must be located in U.S.) About Rhymetec: Rhymetec is an industry leader in the MSSP cybersecurity space. Our goal is to simplify cybersecurity for our clients so they can become compliant faster and focus more on their business and less on the complexities of building effective and compliant infosec programs. Description: The Lead Penetration Tester is an experienced offensive security professional who reports directly to the Director of Offensive Security. In this client-facing role, you will lead and execute penetration testing engagements for MSSP customers, serve as an escalation point for other penetration testers, and help ensure high-quality, defensible deliverables across the team Responsibilities: Lead and execute penetration tests primarily across web applications, external APIs, and networks, performing manual testing, exploitation, and validation beyond automated scanning. Serve as the primary escalation point for other penetration testers to unblock investigations, validate exploitation paths, and review findings for accuracy and consistency. Conduct scoping calls with customers, confirm rules of engagement, and manage the pentest lifecycle. Present findings to engineering teams and executive stakeholders, translating technical issues into remediation priorities. Contribute to internal offensive security tooling, playbooks, templates, and scripts. Required Minimum Qualifications: Benefits: Rhymetec offers a robust employee package, including: Supportive leadership and a clear growth path 100% of employee medical premiums are covered by the employer and discounted family insurance options Dental and Vision Benefits PTO and Sick Time + 11 paid Holidays 401K retirement option with company match Company-paid Life Insurance Annual Subscription to TalkSpace (online counseling & therapy service) Compensation may vary outside of the range depending on several factors, including a candidate's qualifications, skills, competencies, experience, and location. Base pay is one part of the Total Package provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives. Rhymetec is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.