Role Description Prime Source Foods, New England's largest independent distribution center, is seeking dedicated and bilingual Customer Service Representatives to join our dynamic team. This temporary role offers an exciting opportunity to work a special project aimed at reactivating customer accounts. We are able to be flexible on hours of work and number of hours worked per week. In addition, there will be potential for regular full-time or part-time employment depending on performance and business need. This temporary role is eligible for a lucrative sales incentive program in addition to the hourly rate of pay. If you are passionate about customer satisfaction, fluent in Cantonese and/or Mandarin, and have basic English skills, we invite you to apply and contribute to our growing organization! Qualifications - Fluent in English, Cantonese, and/or Mandarin; must read, write, and speak. - Authorized to work in the U.S.; unable to sponsor or take over sponsorship. Requirements - Willingness and desire to contact previous customers via phone from a list provided with the goal of reactivating sales. - Ability to key orders into order entry from sales notes or by phone from the customer. - Willingness to provide pricing to customers from a prepared list. - Performs account maintenance by processing account information such as address changes and statement requests. - Report to work on time and regularly as scheduled. - Maintain positive relations with coworkers. - Self-starter who is flexible and comfortable with learning on the job. - Ability to start in July or early August for at least 2 months but up to 12/31/2026 as needed. - Must have the ability to work in Londonderry, New Hampshire OR remotely from within the US Eastern Standard Time Zone. Benefits - Eligible for a lucrative sales incentive program in addition to the hourly rate of pay. Work Environment and Physical Requirements - Prolonged periods of sitting at a desk and working on a computer. - Frequent use of a keyboard, mouse, multiple monitors, and other standard office equipment. Ergonomic desks are installed to avoid periods of prolonged sitting. - Ability to maintain a professional, positive, and friendly attitude in a busy environment. - Ability to maintain confidentiality. Preferred Qualifications/Skills - Excellent customer service skills, including proper phone etiquette, ability to identify customer needs, passion for excellence in treating and caring for customers, practice listening skills, and handling complex customer complaints. - Strong keyboard skills with familiarity with Windows-based computers, including knowledge of Open Office and building and maintaining spreadsheets. - Strong organizational skills with the ability to focus and work independently. - Team player, proactive, detail-oriented, and focused on results.

Role Description As a Sales/Business Development Representative, you'll be responsible for identifying and engaging prospective customers, qualifying opportunities, and booking meetings for our field sales team. - Conduct high-volume outbound prospecting via phone, email, and LinkedIn - Build and research prospect lists within assigned territories and target accounts - Execute outreach sequences using established messaging and templates - Personalize outreach when appropriate while maintaining consistent messaging - Qualify prospects and schedule meetings for the appropriate field sales representative - Maintain accurate records and activity within Salesforce and Outreach - Create and update opportunities following established sales processes - Communicate meeting details and prospect context to Account Executives through Slack and CRM - Maintain strong CRM hygiene and ensure accurate reporting - Collaborate closely with the sales team to continuously improve outreach efforts Qualifications - 2+ years of experience in outbound Sales Development, Business Development, or inside sales - Experience with high-volume cold calling - Strong written and verbal English communication skills - Experience booking meetings for Account Executives or outside sales teams - Experience using Salesforce or another CRM - Comfortable learning and following established sales processes - Strong organization and attention to detail Requirements - B2B SaaS sales experience - Experience selling into education, school districts, public sector, healthcare, food service, or nutrition-related industries - Experience using Outreach, Salesloft, Apollo, LinkedIn Sales Navigator, Clay, or similar sales engagement platforms - Experience researching accounts and identifying buying personas Benefits - Permanent remote work flexibility - Paid Time Off - Annual performance bonuses - Dedicated coaches offer an extra channel of support and skill-building - Opportunities for professional growth

• Manage and grow a portfolio of enterprise accounts within the Technology, Cloud, and Digital Services sectors. • Own the commercial relationship with existing customers, serving as the primary point of contact for renewals and account growth. • Drive customer retention by leading the end-to-end renewal process and ensuring long-term client success. • Identify and close upsell and cross-sell opportunities by expanding adoption of YipitData's products across existing accounts. • Develop relationships with executive stakeholders, budget owners, and key decision-makers to understand evolving business priorities. • Uncover new buying centers and expand YipitData's footprint within enterprise customers. • Partner closely with Client Strategy, Solutions, and Product teams to deliver exceptional customer experiences and maximize product value. • Build trusted advisor relationships by helping clients answer critical business questions using YipitData's data and insights. • Develop strategic account plans that identify growth opportunities, mitigate renewal risks, and increase customer lifetime value. • Maintain an accurate sales pipeline and forecast while managing account activity in the CRM. • Act as the voice of the customer by sharing market feedback and client insights with internal stakeholders to influence product and go-to-market strategy. • Consistently achieve or exceed renewal, expansion, and revenue growth targets.

• Du führst Gespräche mit potenziellen Kunden und pflegst bestehende Kontakte durch regelmäßige, zuverlässige Kommunikation • Du dokumentierst deine Aktivitäten sauber und hältst deine nächsten Schritte fest • Du arbeitest eng mit einem sympathischen, unterstützenden Team zusammen und bekommst Hilfe bei Struktur, Ansprache und Weiterentwicklung