Quest
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One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. Life at One Identity means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.
24 Jobs
Enterprise Account Manager
QuestOne Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. Life at One Identity means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.
Role Description Quest is looking for an experienced Enterprise level, strategic Account Manager to expand our footprint across new and existing customers in the Toronto region of Canada. You will be reporting to the Regional Sales Director. This is a remote role with customer travel. Your AI strategy is only as strong as the data behind it. Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential. - Identify, develop, and close new business opportunities within existing accounts. - Sell Quest’s Data Governance, AI Readiness, and Database Management solutions to senior IT and business leaders, with a strong emphasis on C-level engagement. - New Business Development: Identify, prospect, and secure both new customers and new opportunities within existing customers. - Solution Selling: Effectively position Quest’s Data Governance, AI Readiness, and Database Management solutions to solve complex customer challenges. - C-Level Engagement: Develop relationships with CIOs, CTOs, CDOs, and other senior decision-makers. - Sales Execution: Manage complex sales cycles, from initial prospecting to deal closure, leveraging a consultative, ‘value-add’ sales approach. - Strategy: Develop and execute a strategic sales plan across multiple accounts. - Channel Collaboration: Work with key channel and reseller partners to expand market reach and drive revenue growth. Qualifications - 10+ years of experience selling complex software solutions within enterprise customers. - History of quota attainment and overachievement. - Proven ability to close net-new logos, including prospecting, discovery, positioning, and deal execution. - Strong business and technical acumen with the ability to navigate multi-threaded complex sales cycles. - Demonstrated success partnering cross-functionally with Sales Engineering, Marketing, Product, and Customer Success to drive outcomes. - Experience managing and prioritizing a territory, with strong forecasting, pipeline management, and CRM discipline. - Proven experience selling to C-level executives (CIO, CISO, CTO, VP-level and above). - Domain specific experience in either Data, Cloud, Cyber Security or AI. - Travel 30-50%. Benefits - At Quest, your work makes an impact. - You’ll help organizations get AI-ready while building your career with a truly global team of high-performing, passionate innovators. Company Description Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental, or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Quest will not tolerate discrimination or harassment based on any of these characteristics. Quest encourages applicants of all ages. Come join us. For more information, visit us on the web at Quest Careers. Innovate. Collaborate. Grow. Job seekers should be aware of fraudulent job offers from online scammers and only apply to roles listed on quest.com/careers using our applicant system. Note: We do not use text messaging or third-party messaging apps like Telegram to communicate with applicants, so please exercise caution if you are approached in this way and only interact with people claiming to be Quest employees if they have an email address ending in @quest.com.
Marketing Manager I
QuestOne Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. Life at One Identity means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.
Role Description The EMEA Marketing Advisor is an execution-focused role responsible for supporting and operationalizing marketing initiatives across EMEA for a B2B SaaS company. This role ensures marketing programs run efficiently, campaigns are executed effectively, and cross-functional teams remain aligned on marketing initiatives and performance. The ideal candidate is highly organized, data-oriented, and comfortable working across marketing, sales, and operations teams. They will play a critical role in working with regional sales teams in EMEA on their specific requirements and coordinating with the greater marketing team to ensure: - Campaign execution - Webinar management - Lead flow optimization - Marketing-to-sales alignment Responsibilities - Collaborate with regional sales leaders to plan and execute EMEA go-to-market strategies - Identify key verticals by geography and support localized campaigns using global marketing assets - Act as the primary liaison between regional sales teams and the global marketing organization - Coordinate integrated campaigns across digital channels including email, web, social, and paid media - Manage webinars and virtual events, ensuring smooth execution and strong engagement - Oversee day-to-day lead management processes, including lead routing, scoring validation, and lifecycle tracking - Monitor and troubleshoot lead flow issues in partnership with marketing operations - Use Salesforce to track campaigns, report on lead lifecycle and pipeline attribution, and ensure data accuracy - Communicate campaign plans, program updates, and performance insights to sales stakeholders regularly - Produce recurring reports on demand generation performance and regional insights to inform optimization efforts Qualifications - Bachelor’s degree in Marketing, Business, Communications, or a related field - 2–5 years of experience in B2B SaaS marketing, demand generation, or marketing operations - Hands-on experience supporting digital campaigns, webinars, and/or events - Working knowledge of Salesforce (SFDC) for campaign and lead reporting - Experience with marketing automation platforms such as HubSpot, Marketo, or Pardot - Strong project management skills with exceptional attention to detail - Excellent communication skills and comfort working cross-functionally in a fast-paced environment - A data-driven mindset with the ability to manage multiple priorities simultaneously - Understanding of lead lifecycle management, funnel metrics, and campaign attribution - Familiarity with UTM tracking and marketing analytics - Experience supporting regional or international marketing teams - Background working in high-growth SaaS or technology companies
Software Channel Sales Integration Director
QuestOne Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. Life at One Identity means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.
Role Description The Channel Account Manager is an individual contributor responsible for selling company software products and services in assigned territory through indirect sales channels such as National Service Providers, Value Added Resellers, and Consultants. - Develop and execute channel strategies to drive partner recruitment, enablement, and sales performance. - Identify, recruit, and onboard new channel partners within the assigned territory. - Manage and strengthen relationships with existing partners to maximize revenue potential. - Monitor and execute the Channel Plan, including training programs, certifications, and partner performance metrics. - Ensure partners stay up-to-date with required sales and technical certifications. - Conduct regular training, enablement sessions, and performance evaluations to enhance partner effectiveness. - Generate and manage pipeline/forecast, ensuring consistent growth and identification of new business opportunities. - Lead and oversee special channel initiatives, collaborating with internal teams to drive success. - Work closely with the marketing team to create and manage lead generation programs within the assigned territory. - Develop and deliver sales presentations to partners and customers, actively participating in sales meetings and industry events. Qualifications - 8+ years of experience in technology sales, channel management, or partner development, with a proven track record of exceeding sales targets. - Demonstrated success in working with national partners, technology vendors, distributors, resellers, system integrators, and consulting firms. - Experience in data management and AI is a plus. - Analytical mindset, with the ability to assess sales and market data to drive strategic decisions. - Experience in lead generation initiatives and demand generation marketing programs. - Ability to deliver compelling presentations and conduct effective sales training. - Bachelor’s degree or equivalent professional qualification. - Travel up to 60-70% required. Benefits - Competitive pay, annual bonuses, and top-performer recognition. - Comprehensive health, family, and retirement benefits. - Flexible work options, generous PTO, and wellness programs. - Professional growth through learning platforms, mentorship, and leadership programs. - Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council. Company Description Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential.
ERP Platform Manager
QuestOne Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. Life at One Identity means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.
Role Description The ERP Platform Manager owns Workday Financials as the core finance technology platform. This individual contributor role operates as the product owner of the ERP platform, ensuring financial process integrity, system governance, and scalable automation. This role does not have direct reports. Responsibilities - Platform Roadmap Ownership - Define ERP roadmap aligned to CFO priorities - Partner with Finance leaders (Accounting, FP&A, Procurement) - Prioritize enhancements and automation initiatives - Finance Process Enablement - Optimize GL, AP, AR, procurement, and revenue accounting workflows - Improve close-cycle efficiency - Reduce manual journal entries and reconciliations - Investigate and resolve Workday business process errors - Ad-Hoc Custom Reports Development - Governance & Controls - Own security roles and segregation of duties - Maintain change documentation for audit readiness - Experience supporting revenue recognition configurations (ASC 606) - Ensure integration integrity between Salesforce and Workday Financials - Technical Oversight - Manage system configuration - Oversee releases and regression testing - Partner with implementation partners as needed Success Measures - Shorter close cycles - Improved financial reporting accuracy - Strong audit posture - Stable CRM-to-ERP integration Qualifications - 7–12+ years ERP ownership experience - Working knowledge of Workday Financials - Understanding of SaaS revenue accounting - Strong finance process knowledge - Experience in SOX-controlled environment preferred Company Description One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. - Life at One Identity means collaborating with dedicated professionals with a passion for technology. - When we see something that could be improved, we get to work inventing the solution. - Our people demonstrate our winning culture through positive and meaningful relationships. - We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. - Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.
Principal HR Program Manager
QuestOne Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. Life at One Identity means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.
Role Description We are seeking a Lead HR Program Manager, Operations & Technology to drive the design, optimization, and execution of core HR programs and systems across the employee lifecycle. This role is ideal for a systems-oriented HR leader who excels at translating business needs into scalable processes and technology solutions. You will operate as a central connector across HR and partner closely with Finance, IT, and Legal to ensure our programs are efficient, integrated, and built to scale. This is a high-impact IC role with end-to-end ownership of critical HR programs and systems. You will play a key role in shaping how HR operates at scale—driving efficiency, improving employee experience, and enabling business growth through technology and process excellence. Responsibilities - Program Ownership & Operational Excellence - Own and scale core HR operational programs (e.g., employee lifecycle workflows, case management, and service delivery models), ensuring they are efficient, standardized, and built to support a global, high-growth organization. - Lead the design and optimization of HR workflows within ServiceNow, driving automation, improving case resolution efficiency, and enhancing the end-to-end employee and manager experience. - Translate complex HR and business requirements into scalable processes and system solutions, partnering across HR, IT, and Finance to streamline operations, reduce manual work, and improve data integrity. - HR Technology & Systems Enablement - Partner with HRIS and IT to optimize system configurations, integrations, and workflows (e.g., Workday and ServiceNow). - Drive implementation of new tools, automation, and enhancements that improve efficiency and scalability. - Lead change management and adoption strategies for new systems and process improvements. - Cross-Functional Program Leadership - Act as the central program lead across HR verticals (Compensation, HRIS, HRBP, Talent, TA). - Partner with Finance, Legal, Payroll, and IT to ensure alignment on processes, compliance, and data flows. - Manage dependencies, timelines, and stakeholder communication across complex, multi-functional initiatives. - Data, Insights & Continuous Improvement - Define and track KPIs to measure program effectiveness and operational performance. - Use data and employee feedback to identify gaps and drive continuous improvement. - Proactively identify opportunities to increase efficiency, reduce friction, and improve employee experience. Qualifications - 7–10+ years of experience in HR Program Management, HR Operations, HRIS, or Total Rewards within high-growth or SaaS environments. - Strong experience leading HR systems and process optimization initiatives, including hands-on experience with ServiceNow (highly preferred) and HRIS platforms such as Workday. - Proven ability to translate business needs into scalable system and process solutions. - Demonstrated success leading complex, cross-functional programs with multiple stakeholders. - Strong understanding of HR workflows, data structures, and system integrations. - Excellent program/project management discipline with a track record of driving execution and delivering results. - Analytical mindset with the ability to translate data into actionable insights. - Strong communication and stakeholder management skills, with the ability to influence at senior levels.
Software Channel Sales Integration Director
QuestOne Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. Life at One Identity means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.
Role Description The Channel Account Manager is an individual contributor responsible for selling company software products and services in assigned territory through indirect sales channels such as National Service Providers, Value Added Resellers, and Consultants. We are seeking a Channel Account Manager to develop and execute a comprehensive partner strategy within an assigned territory. This role is responsible for: - Recruiting, managing, and growing channel partnerships - Driving revenue growth - Ensuring partners are effectively enabled to sell Quest Software solutions The ideal candidate will have a proven track record in channel sales, strong partner management skills, and a deep understanding of the IT industry. Responsibilities - Develop and execute channel strategies to drive partner recruitment, enablement, and sales performance. - Identify, recruit, and onboard new channel partners within the assigned territory. - Manage and strengthen relationships with existing partners to maximize revenue potential. - Monitor and execute the Channel Plan, including training programs, certifications, and partner performance metrics. - Ensure partners stay up-to-date with required sales and technical certifications. - Conduct regular training, enablement sessions, and performance evaluations to enhance partner effectiveness. - Generate and manage pipeline/forecast, ensuring consistent growth and identification of new business opportunities. - Lead and oversee special channel initiatives, collaborating with internal teams to drive success. - Work closely with the marketing team to create and manage lead generation programs within the assigned territory. - Develop and deliver sales presentations to partners and customers, actively participating in sales meetings and industry events. Qualifications - 8+ years of experience in technology sales, channel management, or partner development, with a proven track record of exceeding sales targets. - Demonstrated success in working with national partners, technology vendors, distributors, resellers, system integrators, and consulting firms. - Experience in data management and AI is a plus. - Analytical mindset, with the ability to assess sales and market data to drive strategic decisions. - Experience in lead generation initiatives and demand generation marketing programs. - Ability to deliver compelling presentations and conduct effective sales training. - Bachelor’s degree or equivalent professional qualification. - Travel up to 60-70% required. Benefits - Competitive pay, annual bonuses, and top-performer recognition. - Comprehensive health, family, and retirement benefits. - Flexible work options, generous PTO, and wellness programs. - Professional growth through learning platforms, mentorship, and leadership programs. - Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.
Pricing Operations Analyst
QuestOne Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. Life at One Identity means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.
Role Description The Product and Pricing Analyst plays a critical role in ensuring product data integrity across the organization. This position is responsible for the creation, maintenance, and adjustment of product SKUs. The analyst ensures data accuracy and consistency to support cross-functional teams, including Product Management, Sales, Operations, Support, and Finance. - Cross-system data synchronization: - Administer SKU and pricing data across SFDC and Oracle - Cascade updates, additions, and deletions to maintain system alignment - Pricing and Product Configuration: - Create and manage price rules, product rules, discounting logic, and product setup - Support complex use cases, including international uplifts and FX rate adjustments - Maintain deep knowledge of product hierarchy, licensing models, and business unit offerings - Escalation & Troubleshooting: - Deliver responsive, hands-on support for product and pricing issues - Ensure SLA adherence and service excellence - Data Analysis & Reporting: - Extract and manipulate data from multiple systems to support SKU maintenance - Leverage SFDC reporting tools for insights and operational accuracy - Quarterly Pricebook & Pricelist Updates: - Prepare, modify, and validate pricing data for quarterly updates - Ensure accuracy and readiness for downstream systems and stakeholders Qualifications - 2-3 years’ experience working in Salesforce and Oracle - Exceptional Microsoft Excel experience along with excellent written and verbal communication skills - Ability to adapt to a rapidly changing environment Benefits - Competitive pay, annual bonuses, and top-performer recognition - Comprehensive health, family, and retirement benefits - Flexible work options, generous PTO, and wellness programs - Professional growth through learning platforms, mentorship, and leadership programs - Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council
Software Sales Account Manager I
QuestOne Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. Life at One Identity means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.
Role Description Quest is looking for a results-driven Account Manager to manage and renew Enterprise License Agreements (ELAs) with Quest’s largest and most strategic customers. This role is pivotal in driving customer retention, maximizing cross-sell and upsell opportunities, and ensuring alignment between customer needs and Quest’s product roadmap. Responsibilities - ELA Management & Renewal - Lead renewal and transformation of ELAs, including transitioning customers to fixed quantity term licenses when appropriate. - Manage a portfolio of 10+ ELA customers per quarter, often involving multiple products and product families. - Customer Engagement - Proactively engage with customers well ahead of renewal dates to ensure product adoption and roadmap alignment. - Build trusted relationships with customer stakeholders to support long-term strategic partnerships. - Product & Portfolio Strategy - Maintain a deep understanding of Quest’s full product portfolio to identify cross-sell and upsell opportunities. - Ensure customers are aware of relevant product capabilities and future enhancements. - Deal Structuring & Internal Collaboration - Navigate multi-year deals with non-standard contract terms. - Collaborate with Deal Desk, Contracts, and Licensing teams to ensure deals meet internal guidelines and are appropriately valued. - Forecasting & Reporting - Accurately forecast and track deal progress in Salesforce. - Maintain clear visibility into pipeline and renewal timelines. Qualifications - 2+ years of relevant experience required. - Proven experience in strategic account management, enterprise software sales, or licensing negotiations. - Strong understanding of software licensing models, especially ELAs and term-based agreements. - Ability to manage complex, multi-product deals and navigate non-standard contract terms. - Excellent communication, negotiation, and relationship-building skills. - Proficiency in Salesforce or similar CRM platforms. Preferred Skills - Experience working with large enterprise customers in the technology sector. - Familiarity with Quest’s product portfolio or similar enterprise software solutions. - Strong analytical and strategic thinking capabilities. Benefits - Competitive pay, annual bonuses, and top-performer recognition. - Comprehensive health, family, and retirement benefits. - Flexible work options, generous PTO, and wellness programs. - Professional growth through learning platforms, mentorship, and leadership programs. - Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.
Product Marketing Consultant
QuestOne Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. Life at One Identity means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Senior Product Marketing Manager focusing on positioning the portfolio of products aligned to Quest’s Information and Systems management offerings. To be successful, you'll need to leverage your experience to build an understanding of the data governance, data operations, and the database tools market and be able to articulate the key value differentiators across our software offerings. As a key member of the product marketing team, you'll be driving key messaging, collateral, and enabling sales/SE and partner teams. In this role you will work closely with product management, sales, and partners to develop and drive the value story for and showcase the efficacy of the TOAD and erwin software portfolios. Responsibilities - Work cross-functionally with product leads and other departments to develop and reinforce Quest ISM’s market-leading offerings. - Effectively communicate why buyers should care about the hybrid work environments, heterogeneous databases and related offerings that our portfolio supports. - Drive the strategy for the different stages of the buyer journey to ensure we have a competitive and value-driven approach resulting in high conversions from eval to purchase. - Take ownership of both customer-facing and partner/sales enablement blogs and other modern content types for sales and marketing to achieve. - Function as a key resource for sales, both internally and externally, as a subject matter expert. - Support for Analyst Relations and Public Relations via responses, briefings, and technical storytelling. Qualifications - 8-10 years of B2B Product Marketing, Product Management, or Technical Sales background or experience with proven knowledge of application development and public cloud infrastructure; previous database experience a plus. - Background and comfort with the broader IT landscape. - Team player with experience working with cross-functional groups such as sales, corporate marketing, and engineering. - Should take ownership in planning and executing on the go-to-market for the year, collaborating with cross-functional teams. - Effective communicator with excellent verbal, writing and presentation skills. - Prior experience in a buyer-facing role – sales, solution engineering/consulting, business development, product management or product marketing. - Strong interpersonal skills with the ability to collaborate and work cross-functionally effectively. - Self-starter, self-motivation, and ability to adapt are crucial to being successful in this role. - Has a "get it done" attitude and a background of delivering superb work again and again. - Enjoys a collaborative and open working environment and has a bias to action. - Can think creatively and structurally to solve problems with speed and scale. Benefits - Competitive pay, annual bonuses, and top-performer recognition. - Comprehensive health, family, and retirement benefits. - Flexible work options, generous PTO, and wellness programs. - Professional growth through learning platforms, mentorship, and leadership programs. - Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.
Program Manager
QuestOne Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. Life at One Identity means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Program Manager is responsible for leading the successful launch of product releases and strategic initiatives, ensuring alignment with organizational priorities and delivery of high-quality outcomes. This role combines strategic planning, cross-functional leadership, governance, and operational execution to drive predictable, on-time, and within-budget delivery. The Program Manager partners closely with Product, Technology, and business stakeholders to translate roadmap initiatives into executable programs, manage cross-functional dependencies, mitigate risk, and provide transparent reporting to senior leadership. Responsibilities - Project Initiation & Planning - Partner with stakeholders to translate roadmap and strategic initiatives into defined programs with clear goals, scope, deliverables, and success metrics - Confirm commitments, assumptions, and constraints - Define governance structure, processes, reporting, and operating cadence - Obtain required approvals and manage program milestones - Monitor scope changes and ensure adherence to agreed plans - Influence and motivate cross-functional teams without direct authority - Program Governance & Communications - Serve as the primary program lead and day-to-day contact for senior stakeholders - Provide transparent reporting on schedule, scope, risks, and overall program health - Deliver weekly program updates and executive-level reporting - Maintain alignment between program execution and strategic objectives - Act as the primary escalation point for issues - Risk & Issue Management - Proactively identify and assess program risks - Develop mitigation strategies and escalate appropriately - Lead root cause analysis (RCA) for major issues - Implement corrective actions and strengthen processes to prevent recurrence - Continuous Improvement - Identify gaps and improvement opportunities in program delivery practices - Strengthen governance tools, templates, and reporting frameworks - Improve use of project management systems and technologies - Promote best practices across teams Qualifications - 5+ years of hands-on project or program management experience - Demonstrated success delivering complex, cross-functional initiatives - Experience in technology, product, or services environments preferred - PMP, PMI, or ACP certification considered an asset Skills & Capabilities - Leadership & Collaboration - Strong relationship builder with ability to gain trust across functions - Skilled at influencing without authority - Able to align diverse stakeholders around shared objectives - Execution Excellence - Highly organized and detail-oriented - Skilled at managing multiple initiatives simultaneously - Strong grasp of scheduling, dependency management, and milestone tracking - Communication - Clear and confident verbal and written communicator - Comfortable presenting to executive audiences - Proactive in follow-up and issue resolution Benefits - Competitive pay, annual bonuses, and top-performer recognition - Comprehensive health, family, and retirement benefits - Flexible work options, generous PTO, and wellness programs - Professional growth through learning platforms, mentorship, and leadership programs - Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council
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