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Quest logo
Quest

One Identity enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure to help fuel innovation and drive their businesses forward. With team members around the globe, we intend to continue to grow revenues and add value to customers. Life at One Identity means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationships. We invest in our people and offer a series of programs that enable them to pursue a career that fulfills their potential. Our team members’ health and wellness are our priority, as well as rewarding them for their hard work.

Program Manager

Location

United States

Posted

89 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Program Manager

Quest

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Program Manager is responsible for leading the successful launch of product releases and strategic initiatives, ensuring alignment with organizational priorities and delivery of high-quality outcomes. This role combines strategic planning, cross-functional leadership, governance, and operational execution to drive predictable, on-time, and within-budget delivery. The Program Manager partners closely with Product, Technology, and business stakeholders to translate roadmap initiatives into executable programs, manage cross-functional dependencies, mitigate risk, and provide transparent reporting to senior leadership. Responsibilities - Project Initiation & Planning - Partner with stakeholders to translate roadmap and strategic initiatives into defined programs with clear goals, scope, deliverables, and success metrics - Confirm commitments, assumptions, and constraints - Define governance structure, processes, reporting, and operating cadence - Obtain required approvals and manage program milestones - Monitor scope changes and ensure adherence to agreed plans - Influence and motivate cross-functional teams without direct authority - Program Governance & Communications - Serve as the primary program lead and day-to-day contact for senior stakeholders - Provide transparent reporting on schedule, scope, risks, and overall program health - Deliver weekly program updates and executive-level reporting - Maintain alignment between program execution and strategic objectives - Act as the primary escalation point for issues - Risk & Issue Management - Proactively identify and assess program risks - Develop mitigation strategies and escalate appropriately - Lead root cause analysis (RCA) for major issues - Implement corrective actions and strengthen processes to prevent recurrence - Continuous Improvement - Identify gaps and improvement opportunities in program delivery practices - Strengthen governance tools, templates, and reporting frameworks - Improve use of project management systems and technologies - Promote best practices across teams Qualifications - 5+ years of hands-on project or program management experience - Demonstrated success delivering complex, cross-functional initiatives - Experience in technology, product, or services environments preferred - PMP, PMI, or ACP certification considered an asset Skills & Capabilities - Leadership & Collaboration - Strong relationship builder with ability to gain trust across functions - Skilled at influencing without authority - Able to align diverse stakeholders around shared objectives - Execution Excellence - Highly organized and detail-oriented - Skilled at managing multiple initiatives simultaneously - Strong grasp of scheduling, dependency management, and milestone tracking - Communication - Clear and confident verbal and written communicator - Comfortable presenting to executive audiences - Proactive in follow-up and issue resolution Benefits - Competitive pay, annual bonuses, and top-performer recognition - Comprehensive health, family, and retirement benefits - Flexible work options, generous PTO, and wellness programs - Professional growth through learning platforms, mentorship, and leadership programs - Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council

Job Requirements

  • 5+ years of hands-on project or program management experience
  • Demonstrated success delivering complex, cross-functional initiatives
  • Experience in technology, product, or services environments preferred
  • PMP, PMI, or ACP certification considered an asset
  • Skills & Capabilities
  • Leadership & Collaboration Strong relationship builder with ability to gain trust across functions
  • Skilled at influencing without authority
  • Able to align diverse stakeholders around shared objectives
  • Execution Excellence Highly organized and detail-oriented
  • Skilled at managing multiple initiatives simultaneously
  • Strong grasp of scheduling, dependency management, and milestone tracking
  • Communication Clear and confident verbal and written communicator
  • Comfortable presenting to executive audiences
  • Proactive in follow-up and issue resolution

Benefits

  • Competitive pay, annual bonuses, and top-performer recognition
  • Comprehensive health, family, and retirement benefits
  • Flexible work options, generous PTO, and wellness programs
  • Professional growth through learning platforms, mentorship, and leadership programs
  • Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council

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