PTC

Role Description Report to VP of Global Inside Sales. Lead all APAC inside sales teams, build high-performance remote sales system, drive CAD/PLM/SaaS software, renewal, training & consulting revenue across APAC markets and partners. Core Responsibilities - Revenue & Strategy - Own APAC inside sales quarterly/annual revenue quota, deliver sustainable year-on-year growth. - Develop regional inside sales strategy, expand pipeline, improve conversion and accelerate cross-sell/upsell. - Complete accurate sales forecasting and quarterly revenue commitments with internal CRM. - Partner Ecosystem Management - Cooperate with PTC authorized software resellers/distributors across APAC. - Boost partner activation, retention and recurring SaaS subscription revenue via joint co-selling. - Team Leadership & Talent Development - Recruit, manage and coach distributed APAC inside sales teams. - Build result-oriented sales culture matching PTC core values; design training & clear career paths. - Standardize monthly project QC and unified sales processes for the whole team. - Sales Operation Execution - Promote standardized value-based sales methodology and full CRM usage. - Optimize lead allocation, prospecting and order delivery workflows; coordinate with pre-sales technical teams. - Track sales data, focus on pipeline quality and revenue output instead of trivial activity metrics. - Cross-Functional Collaboration - Align with field sales, regional directors, marketing, GBO and product teams on GTM plans. - Submit regional performance insights, growth analysis and optimization proposals to senior leadership. Qualifications - Bachelor’s degree, Mechanical/Manufacturing Engineering major required. - 8+ years B2B industrial software sales experience, 4+ years cross-country inside sales team leadership experience in APAC. - Fluent English reading & writing, oral English preferred. - Familiar with CRM systems; CAD/PLM software sales background is mandatory. - Experience managing APAC channel partners and driving SaaS recurring revenue (preferred). - Knowledge of SaaS subscription model, software license compliance (preferred). - Familiar with auto, aerospace, high-tech manufacturing verticals (preferred). - AI sales tools, cross-timezone multi-country team management experience (preferred). - Strong multi-tasking, data analysis, coaching and cross-cultural communication skills (preferred). Benefits - Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. - It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. - If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are.

• Lead and manage multiple projects to ensure the realization of value, quality, and on-time delivery of defined scope • Lead a full project lifecycle leveraging either the traditional PMI Process or Scrum/Agile approach • Work as a liaison within the Global Services organization • Identify and schedule project deliverables, milestones, and required tasks • Build detailed project plan and schedule for products across all processes • Coordinate and facilitate communications with management and across teams • Organize and lead business requirements and design sessions • Own contractual documents and manage contract changes • Maintain active engagement with existing customer base

• manage and help execute the PLM Upgrade projects • driving hands on execution of the upgrades of PLM Products hosted in Cloud • managing different phases of the PLM upgrade projects, from request phase till hypercare • motivating fellow project members inside and outside the cloud organization • ensuring on time and quality delivery • work closely with multiple global teams comprised of Cloud Infrastructure, Cloud Applications, Cloud Database and fellow PLM Upgrade Engineers • responsible for hands-on execution of Upgrades, analyzing client requirements; designing, building, testing, documenting, supporting and ensuring quality Implementation and Education Content deliverables for the projects assigned to the PLM Upgrade team

• Drive and manage the entire sales cycle – from identifying the right business initiatives and building a competitive value proposition to negotiating and closing the deal • Build high level executive/SVP relationship sales long term partnership • Significantly extend the existing strategic relationship, by expanding current engagements as well as winning new business divisions • Investigate and understand the internal business processes of potential clients • Dealing with Partner Ecosystem (Resellers and System Integrators) • Performing sales calls at customer site to find new opportunities • Dealing with Internal Ecosystem (Matrix Organization – Channel, Sales Product Specialist, Technical community, and Customer Success Organization) • Competent in the ability to forecast and assess revenue opportunities

• Own program governance and ensure alignment with customer business objectives and PTC strategic vision. • Develop and manage multi-year roadmaps for PLM/ALM adoption and integration. • Serve as a trusted advisor to executive stakeholders, providing thought leadership on digital thread, product lifecycle optimization, and enterprise architecture. • Oversee a portfolio of projects, ensuring delivery excellence, risk mitigation, and measurable business value. • Collaborate with PTC R&D, Customer Success, and partner ecosystem to drive innovation and best practices. • Lead executive-level workshops and business case development for PLM/ALM initiatives. • Ensure compliance with governance frameworks and manage escalations effectively. • Direct management of a team of PTC Professional Services project and Program Managers. • Mentor, coach, and develop the team. • Recruit, hire, and retain an experienced project management team that can advise partners and deliver direct PTC implementations.

• Manage a portfolio of mid-market accounts within an assigned territory • Identify, develop, and close expansion opportunities • Act as the Commercial Quarterback coordinating with Customer Success Coaches, Solution Consultants, Solution Delivery, Marketing, and Renewal Specialists • Build and execute account growth plans in partnership with cross-functional teams • Serve as the primary commercial point of contact engaging stakeholders across business levels

• Lead and manage multiple projects to ensure the realization of value, quality, and on-time delivery of defined scope • Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects • Communicate project status regularly to various stakeholders • Perform risk management to mitigate potential risks • Develop and manage detailed project plans to monitor and track progress • Perform cost analysis and establishing cost optimization projects • Drive and track maintenance coordination activities • Drive and track customer execution activities • Drive the continuing evolution of existing processes and tools • Drive the ISO certification as well as internal and external audits • Managing changes to project scope, schedule, and costs using appropriate verification techniques and change management processes

Role Description As a key member of the customer success team, the Solution Architect is responsible for ensuring that Arena’s application is implemented in a timely and professional manner to the customer’s ultimate satisfaction. You will be working with new customers as well as driving adoption support and best-practices guidance for existing customers. The ideal candidate will be detail and process-oriented and able to handle multiple projects concurrently. Confidence is key to working independently to manage delivery of implementation services and be able to willingly assist other team members as needed. A manufacturing background in High Tech, Medical Device, or Consumer Packaged Goods is required. Day-To-Day: - Present Arena application to customers, demonstrate functional expertise, and offer pragmatic guidance, including pros and cons of various implementation options. - Contribute to the ongoing effort of troubleshooting and solving data problems and process issues that relate to the efficient implementation of the application. - Lead multiple, successful implementations of Arena, including project management, configuration and installation of software, data migration, and customer training. Preferred Skills and Knowledge: - Analyze and map customers’ business requirements to meet implementation objectives. - Develop and maintain a deep understanding of the functional architecture of the Arena PLM application, its modules, and its features. - Work with other members of the customer success team to translate your deep understanding of the Arena PLM application and how customers’ use it most effectively into educational content for the Arena customer base. Preferred Experience: - Quality Management Systems (QMS) - ECAD/MCAD/Product Data Management (PDM) - Engineering Change Management (ECM) - Document Management Systems (DMS) - Demonstrated passion for people and serving the customer. - Strong presentation skills, project planning and scoping experience. - General knowledge of relational database and reporting application solutions. - Demonstrated Microsoft Excel skills (MS Access a plus). Experience in implementing SaaS software solutions preferred. Qualifications - BS or MS in Mechanical Engineering, Industrial Engineering, Production Operation, or another related field. - Minimum 5 to 7 years of proven consulting and software solution implementation setting. - A manufacturing background in High Tech, Medical Device, or Consumer Packaged Goods. - Product Lifecycle Management (PLM) experience. Requirements - PTC carefully considers a wide variety of factors when determining compensation. The anticipated annual salary range for this position is between $78,000 - $174,000. - Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. - Eligible employees may have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP). - Employees may be eligible for medical, dental, and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage, and a generous commuter subsidy. - All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions. Benefits - Medical, dental, and vision insurance. - Paid time off and sick leave. - Tuition reimbursement. - 401(k) contributions and employer match. - Flexible spending accounts. - Life insurance and disability coverage. - Generous commuter subsidy for office-assigned employees.

• Design and scale AI-driven HR solutions, including chatbot/agent capabilities that automate HR service delivery and workflows • Lead Workday-based analytics and reporting, delivering actionable insights on headcount, attrition, recruiting, and workforce planning • Develop and maintain executive-facing dashboards in Power BI • Ensure data quality, governance, and integration across HR systems (Workday, ServiceNow, and enterprise platforms) • Partner across HR and IT to translate business needs into scalable data and AI solutions • Evaluate and apply emerging AI technologies to modernize HR operations

• Architect, design, and implement highly complex, scalable, and secure network solutions across global data centers, cloud environments, and corporate offices. • Lead the evaluation, selection, and integration of cutting-edge networking technologies and vendors. • Develop and champion network strategy, roadmaps, and best practices, ensuring alignment with business objectives and industry standards. • Serve as a top-tier subject matter expert for all network-related issues, providing advanced troubleshooting and resolution for critical incidents. • Mentor and provide technical guidance to junior and senior network engineers, fostering a culture of continuous learning and excellence. • Drive automation initiatives for network provisioning, configuration, and monitoring using scripting and orchestration tools. • Collaborate closely with cybersecurity, infrastructure, and application teams to ensure seamless integration and robust security posture. • Conduct regular network performance analysis, capacity planning, and optimization to ensure optimal operation and user experience. • Present complex technical concepts and strategies to both technical and non-technical stakeholders.