Role Description We're looking for an organized and detail oriented Itinerary Management Specialist to coordinate travel plans, manage reservation details, and ensure every client's itinerary is accurate, organized, and ready for departure. This fully remote opportunity is ideal for someone who enjoys planning, customer service, and keeping multiple moving parts organized while creating seamless travel experiences. In this role, you'll use established systems, digital tools, and comprehensive training to: - Create and manage customized travel itineraries for vacations, cruises, resorts, tours, and group travel - Coordinate reservations for flights, hotels, transportation, and travel experiences - Review booking confirmations and travel documents to ensure accuracy and completeness - Communicate with clients to gather travel preferences and provide itinerary updates - Research destinations, accommodations, and travel options based on client needs - Monitor reservation changes, travel schedules, and outstanding booking items - Maintain organized digital records and client documentation - Deliver exceptional customer service before, during, and after travel Qualifications - Strong communication and customer service skills - Excellent organizational and time management skills - Strong written and verbal communication abilities - Ability to multitask and prioritize in a remote work environment - Comfortable learning new technology and online booking platforms - Detail oriented, dependable, and proactive - Passion for creating exceptional travel experiences - Strong communication and organizational skills - Ability to work independently while managing multiple priorities Requirements - Must be authorized to work in the US, UK, Australia, LATAM, or Spain - Must have access to reliable internet Benefits - Fully remote work from home - Flexible scheduling - Comprehensive onboarding and ongoing training - Established systems and workflows designed for success - Supportive team environment with mentorship - Professional growth and development opportunities - Access to travel industry resources and exclusive travel benefits

Role Description The Legislative Specialist provides analytical and operational support for legislative affairs, Congressional engagement, and public policy initiatives in support of the federal client. This position serves as a key resource in ensuring the federal client leadership remains informed of legislative developments affecting cybersecurity and critical infrastructure security and resilience. This is a contingent position dependent upon LMD Agency being awarded the associated government contract and receiving authorization to proceed. Key Responsibilities - Track, monitor, and provide status reports on legislative activities occurring within the U.S. Congress and state governments that may impact the federal client's mission. - Analyze proposed legislation, amendments, regulations, and public policy initiatives to identify authorities, statutory requirements, funding implications, and programmatic direction affecting cybersecurity and infrastructure security and resilience activities. - Develop, maintain, and update trackers for Congressional reporting requirements, Congressional engagements, and other legislative affairs activities involving the federal client's personnel. - Manage the Congressional correspondence process, including tracking, coordinating, reviewing, and facilitating timely responses to Congressional inquiries. - Produce a weekly legislative report summarizing: - Legislation of interest - Congressional engagements - Relevant hearings - Public policy developments - Social media activity related to the federal client's priorities - Develop an annual legislative report summarizing: - Significant legislation affecting the federal client - Programs scheduled to expire - Congressional engagements - Authorization and appropriations activities - Legislative trends impacting cybersecurity and infrastructure security - Monitor Congressional hearings, markups, committee activities, and legislative developments, and prepare concise summaries relevant to the federal client's mission. - Research, edit, produce, and assemble background materials, briefing books, testimony packages, Questions for the Record (QFRs), and other Congressional products. - Establish, organize, and maintain a searchable, multi-user repository for Congressional testimony, QFRs, correspondence, briefing materials, and legislative products. - Support the federal client's leadership and staff in preparing responses to policy, legislative, and government affairs-related requests and taskings. - Coordinate with internal stakeholders to ensure legislative information is accurate, timely, and aligned with agency priorities. - Prepare executive-level reports, presentations, and briefing materials supporting senior leadership engagements with Congress and other governmental entities. Qualifications - Currently holds, or is able to obtain, DHS Fitness Determination. - Bachelor’s degree (BA/BS) from an accredited college or university. - Minimum of one (1) to three (3) years of professional experience supporting legislative affairs, government relations, public policy, or related functions. - Demonstrated experience reviewing proposed legislation and evaluating its impact on government agencies, organizations, or programs. - Demonstrated experience monitoring and analyzing legislative, regulatory, and policy activities at the local, state, and federal levels. - Demonstrated experience preparing legislative summaries, policy analyses, executive briefings, and response materials. - Strong knowledge of the Congressional legislative process, authorization and appropriations cycles, and federal policymaking. - Excellent research, analytical, writing, and editing skills with the ability to synthesize complex legislative and policy information into concise, actionable products. - Strong organizational skills with demonstrated ability to manage multiple legislative actions, reporting requirements, and competing priorities simultaneously. - Proficiency using Microsoft Office Suite, including Excel, Word, PowerPoint, and SharePoint or other document management systems. Preferred Skills and Experience - Experience supporting the Department of Homeland Security (DHS), or other federal agencies in legislative affairs, public policy, or Congressional relations. - Familiarity with cybersecurity, critical infrastructure protection, emergency management, or national security policy. - Experience supporting Congressional testimony development, Questions for the Record (QFRs), Congressional correspondence, and executive briefings. - Experience using legislative tracking platforms (e.g., Congress.gov, Quorum, FiscalNote, Bloomberg Government, or similar tools). - Knowledge of federal records management and document repository best practices. - Ability to communicate effectively with senior government officials, Congressional staff, and cross-functional stakeholders. Job Location This is a remote position. Employment Type Full-time, contingent upon contract award. Benefits - Health Ins with HRA plan - Dental Ins - Vision Ins - Short-Term Disability Ins - Term Life and AD&D Ins - Voluntary Critical Illness, Accident, Hospital, and Pet Insurance - Holidays (12) - Vacation Leave - Sick Leave - Personal Days - Volunteer Time Off - Bereavement Leave - Parental Leave - 401(k) - Profit Sharing - FSA and DCA plans - Remote Work Reimbursement - In-person & Virtual Team Building & Training

Role Description At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Qualifications - High School Diploma. - Minimum of 5 years related claims experience. - Appropriate licensing and/or certification in all states in which claims are being handled. - Knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. Requirements - Claims Background: New York Labor Law - Jurisdictional Experience: Any - Active Adjusters' licenses: New York - Location: This role is eligible for fully remote work Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more...

• Directly oversee professional coding operations. • Ensure accurate CPT, HCPCS, and ICD-10 coding in accordance with payer and regulatory guidelines. • Monitor coding productivity and quality on a daily and weekly basis. • Conduct routine internal audits and address coding variances promptly. • Lead corrective action plans when audit results fall below target thresholds. • Stay current with CMS, payer, and specialty-specific coding updates. • Oversee timely and accurate charge entry for all clinical services. • Monitor lag days from date of service to claim submission. • Identify and resolve missing charges, interface errors, and documentation gaps. • Implement controls to reduce unbilled inventory and prevent revenue leakage. • Validate modifiers and ensure compliance with payer-specific billing rules. • Review work queues and charge edit reports daily. • Intervene directly in complex or high-risk coding scenarios. • Participate in denial root cause reviews related to coding or charge capture. • Collaborate with AR leadership to address downcoding, bundling, and medical necessity denials. • Monitor and reduce coding-related denial rates. • Conduct detailed vendor performance reviews, including QC results and productivity tracking. • Escalate deficiencies and require documented remediation plans. • Participate directly in operational calls to review aging, denials, and backlog. • Evaluate cost effectiveness and recommend insourcing when appropriate. • Directly manage coding supervisors, leads, and charge entry staff. • Set clear productivity and accuracy expectations. • Conduct performance reviews and coaching sessions. • Provide ongoing education and specialty-specific training. • Develop high-performing coders with expertise in complex surgical and procedural coding (if applicable). • Partner with physicians and practice leadership to improve documentation quality. • Work closely with Revenue Cycle leadership to improve clean claim rates. • Collaborate with IT on system edits, charge interfaces, and automation. • Support new service lines and acquisitions with coding setup and charge master validation. • Track and report on key performance indicators: Coding accuracy rate, Productivity benchmarks, Charge lag days, Coding-related denial rate, Unbilled inventory. • Provide monthly reporting and operational improvement plans to RCM leadership.