• Develop software according to user requirements, functional and technical design specifications. • Perform and assist with quality assurance activities as needed. • Asses, troubleshoot, document, upgrade and develop maintenance procedures. • Review code for potential performance issues, reusability and/ or anomalies.

• Serve as lead Salesforce architect on Patient Services engagements, owning end-to-end solution design across Salesforce Health Cloud and Life Sciences Cloud (Patient Services), with extension into Service Cloud, Experience Cloud, Data Cloud / Data 360, and MuleSoft as needed • Design and validate solution architecture for Patient Services use cases, including patient enrollment and onboarding, benefits verification, prior authorization, copay and financial assistance, hub case management, adherence and refill, field reimbursement, nurse case management, and patient/caregiver engagement • Own data model design across Health Cloud and Life Sciences Cloud Patient Services objects (Care Programs, Care Program Enrollees, Care Program Products, Care Plans, Care Requests, etc.), ensuring scalable, extensible, and platform-aligned implementations • Design security, sharing, and PHI handling architecture, including role hierarchy, sharing rules, restriction rules, field-level security, encryption, and audit logging appropriate for HIPAA and regulated patient data • Architect integrations across the Patient Services ecosystem, including specialty pharmacy, hub vendors, EHR/EMR, payer and clearinghouse, benefits verification, copay vendors, and patient-facing channels (SMS, email, portal, IVR) • Design HCP and patient portal experiences on Experience Cloud, including authentication, authorization, identity, and patient/caregiver delegation patterns • Provide hands-on technical leadership across configuration, Apex, Lightning Web Components (LWC), Flow, and integration design reviewing code, design artifacts, and platform decisions to ensure quality and scalability • Lead technical discovery and architecture workshops with client stakeholders across patient services operations, IT, security, and compliance • Translate business and clinical requirements into pragmatic, validated solution designs, balancing platform best practice with delivery realities • Author solution architecture documentation, including data model diagrams, integration architecture, security model, environment strategy, and architecture decision records (ADRs) • Partner with BAs, developers, QA, and validation leads to ensure solution designs are buildable, testable, and (where applicable) validatable under GxP and 21 CFR Part 11 considerations • Mentor developers, junior architects, and BAs on Health Cloud, Life Sciences Cloud, and Patient Services patterns, including design reviews, code reviews, and technical coaching • Support presales and solutioning for Patient Services pursuits, including level-of-effort estimation, SOW input, response to RFx, and client architecture presentations • Stay current on the Salesforce HLS roadmap (Life Sciences Cloud, Health Cloud, Agentforce for HLS, Data Cloud) and translate platform direction into recommendations for clients and internal Slipstream investment • Contribute to Slipstreams Patient Services accelerators, reference architectures, and reusable assets to improve delivery speed and quality across engagements

• Architect Comprehensive Solutions: Design end-to-end Salesforce solutions tailored for Revenue Cloud, focusing on areas such as Configure, Price, Quote (CPQ) and Invoicing. • Develop Blueprints: Create detailed architectural blueprints that incorporate integrations, customizations, and system configurations to ensure seamless functionality. • Evaluate Processes: Analyze existing product configuration, pricing, quoting, and ordering workflows to identify inefficiencies and improvement opportunities. • Implement Enhancements: Develop solutions that align with business goals, ensuring scalability, accuracy, and optimized performance across Quote-to-Cash processes. • Engage Stakeholders: Work closely with cross-functional teams, including senior leadership, Sales Operations, IT, Legal, Accounting, and Finance, to define requirements and create roadmaps. • Ensure Alignment: Act as the primary liaison between technical and business teams, fostering effective communication and shared understanding of project objectives. • Guide Projects: Lead the implementation of Salesforce Revenue Cloud solutions, ensuring that projects are completed on time, within budget, and to the satisfaction of all stakeholders. • Oversee Technical Execution: Provide strategic direction and manage all phases of the implementation process, including design, testing, deployment, and post-go-live support. • Leverage Tools: Utilize Salesforce-native tools and features, such as Product Catalog Management, Transaction Management, Dynamic Revenue Orchestration, and Invoice Management. • Manage Integrations: Oversee the integration of Salesforce with other enterprise systems (e.g., Netsuite, Avalara, Stripe, DocuSign) and ensure data integrity during migrations. • Stay Current: Keep up with Salesforce updates and industry trends, proactively identifying opportunities for improvement and innovation. • Recommend Solutions: Evaluate and introduce new features, tools, and processes to enhance Salesforce-based workflows and operational efficiency.

• Serve as the trusted technical advisor across business, product, and engineering • Own and enforce enterprise-level solution standards • Lead discovery workshops and requirements sessions • Own end-to-end solution design across initiatives • Assess and recommend the right mix of Salesforce capabilities • Design integration approaches between Salesforce and enterprise systems • Define and maintain solution design standards and documentation practices • Drive cross-cloud solution architecture • Evaluate and architect Salesforce-native AI capabilities • Mentor team members on solution design thinking