PODEAN

• Work with the Podean Listing tool to fill marketplace templates • Fulfill the images requirement for each marketplace using (Salsify and Malibu) • Ensure compliance with platform policies and best practices

• Work with the Podean Listing tool to fill marketplace templates • Fulfill the images requirement for each marketplace using (Salsify and Malibu) • Ensure compliance with platform policies and best practices

• Project manage post-merger integrations from Day 1 planning through to full operational integration • Build integration plans for each acquisition, including timelines, milestones, owners, and dependencies across functions • Run the integration management office — chair workstream meetings, track progress, and report status to the executive team • Partner with workstream leads across Finance, People, Tech, Operations, Client Services, Media, and Commercial to align on priorities and unblock cross-functional issues • Lead the operational and systems integration workstream — folding acquired tools, processes, and data into Podean’s stack • Partner with Client Services and Commercial leaders to integrate acquired client books, contracts, and revenue operations • Partner with the People team on culture and change management — onboarding new teams, aligning on ways of working, and keeping the employee experience consistent through transitions • Track integration KPIs against the deal thesis and report on synergy capture, client and talent retention, and milestone delivery • Identify risks early, escalate to the COO and exec team, and drive resolution before they become blockers • Build a repeatable integration playbook so each new acquisition gets faster and smoother • Run lessons-learned reviews after each integration and feed improvements back into the playbook • Coordinate Day 1 readiness across deal close logistics, internal communications, and external announcements • Stand up the integration governance and cadence — steering committee, working teams, decision logs — and adapt it deal by deal

Role Description We are seeking a Senior Account Coordinator to support clients and internal teams in executing Amazon and marketplace strategies. This role is execution-focused, highly detail-oriented, and requires strong ownership across account management fundamentals. - Support day-to-day Amazon account management across assigned portfolio - Execute against strategic plans developed by senior team members - Monitor Amazon accounts regularly to ensure accuracy, performance, and optimization opportunities - Manage merchandising updates, catalog hygiene, listing optimizations, and retail operations - Assist in marketing and promotional planning execution - Partner with media, retail, creative, and sales teams to support account growth initiatives - Prepare client-facing materials including decks, reporting, recaps, and action plans - Take detailed notes on client calls and track action items internally - Ensure deliverables are completed accurately and on time - Identify optimization opportunities within assigned accounts and flag to leadership - Support business reviews and internal reporting processes - Stay up to date on Amazon updates, platform changes, and marketplace trends Qualifications - 1–2 years of experience in Amazon, eCommerce, digital media, merchandising, or marketplace account support - Foundational understanding of Amazon Seller/Vendor Central, advertising ecosystem, and retail operations - Strong organizational and project management skills - Detail-oriented with high accountability - Strong written and verbal communication skills - Ability to manage multiple priorities in a fast-paced environment - Growth mindset and eagerness to develop within marketplace strategy - Proficiency in Excel, PowerPoint, and reporting tools Benefits - Competitive compensation aligned to experience and market benchmarks - Remote-first flexibility - work from anywhere, with trust and autonomy - Global collaboration - working with experts across regions and time zones - Career growth and development - opportunities to evolve as we scale - 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring - Positive-energy culture - grounded in respect, inclusion, and accountability - Meaningful impact - helping some of the world's most progressive brands grow

• Review, negotiate, and manage all client-facing contracts including MSAs, SOWs, service agreements, and amendments • Serve as the primary point of contact for contract-related questions across Sales, Account Management, and Finance • Identify legal and commercial risks in client agreements and recommend protective language or structural changes • Partner with Sales during the deal process to ensure contracts are client-friendly without compromising Podean's interests • Support Account Management in navigating mid-engagement changes, scope creep, and client pushback on terms • Lead the development and rollout of standardized contract templates, frameworks, and approval workflows across Podean's global markets - US, Europe, LATAM, Asia, Australia, and the Middle East • Audit existing contracts across regions to surface inconsistencies, gaps, and risk - and build a clear remediation plan • Develop region-specific variations that maintain global consistency while reflecting local legal requirements and market norms • Build and maintain a global contracts playbook that lets regional teams move fast while staying within approved guardrails • Be the internal authority on contract standards, keeping all regional offices aligned on approved terms and escalation paths • Engage local legal counsel in key markets as needed for compliance and enforceability • Help evolve Podean's pricing and engagement models - retainer structures, performance-based terms, milestone billing, and other frameworks that better reflect the value we deliver • Stay current on marketplace industry norms, e-commerce service agreements, and relevant legal considerations across our key markets

• Own client relationships end-to-end - serve as the primary contact for senior stakeholders (including C-suite), lead all meetings and presentations, manage expectations, and build lasting trust. • Drive marketplace strategy - develop annual brand strategies, marketing and promotional plans, and supply chain recommendations. • Identify new workstreams and upsell opportunities proactively. • Execute and manage cross-functional delivery - coordinate with media, retail, creative, and sales teams to ensure projects are delivered on time and to a high standard. • Own reporting, recaps, and action items. • Stay ahead of the platform - monitor Amazon and marketplace updates, communicate relevant changes to clients, and translate new opportunities into actionable recommendations. • Contribute to agency growth - support new business pitches, develop internal best practices and SOPs, contribute to agency thought leadership, and run onboarding/training sessions as needed.

• Own client relationships end-to-end - serve as the primary contact for senior stakeholders (including C-suite), lead all meetings and presentations, manage expectations, and build lasting trust. • Drive marketplace strategy - develop annual brand strategies, marketing and promotional plans, and supply chain recommendations. • Identify new workstreams and upsell opportunities proactively. • Execute and manage cross-functional delivery - coordinate with media, retail, creative, and sales teams to ensure projects are delivered on time and to a high standard. • Own reporting, recaps, and action items. • Stay ahead of the platform - monitor Amazon and marketplace updates, communicate relevant changes to clients, and translate new opportunities into actionable recommendations. • Contribute to agency growth - support new business pitches, develop internal best practices and SOPs, contribute to agency thought leadership, and run onboarding/training sessions as needed.

• Lead the development and execution of content and creative strategies across a portfolio of complex, high-priority clients • Serve as a senior client partner and go-to authority on Amazon best practices, confidently articulating content and creative strategies to both external stakeholders and internal teams • Contribute to new business pitches, bringing content and creative expertise to agency growth initiatives • Mentor and coach junior team members through hands-on guidance, structured training, and ongoing support that drives their professional development • Oversee day-to-day activities of junior content team members, including project assignment, performance monitoring, and quality assurance • Collaborate with designers to deliver best-in-class creative strategies for clients and internal projects • Partner with account managers and the media team to ensure content strategies align with clients' broader advertising and business objectives • Develop and implement SEO and content strategies that ladder up to client growth goals • Leverage a strong command of Amazon content analytics and performance data to continuously optimize content and creative, including leading A/B testing initiatives in partnership with the data team • Contribute to agency thought leadership through client POV pieces, case studies, resources, and agency marketing initiatives that strengthen Podean's reputation in the content space • Create and maintain SOPs, process documentation, and team training resources; serve as an internal subject matter expert across content and creative disciplines • Partner with global counterparts to drive consistency in content offerings and share best practices across regions • Bring an established understanding of the commercial and business dimensions of content and creative services

• Learn the fundamentals of Amazon content and creative, including Podean's internal tools, processes, and marketplace best practices • Support the creation and management of Amazon content and creative initiatives alongside senior team members • Optimize product listings including keywords, titles, bullet points, and image stacks, with guidance from your manager • Assist in the development of content plans and strategies, building toward independent execution over time • Own a small portfolio of clients with close support from senior content team members, gaining hands-on experience in client management • Learn the basics of client services, supporting senior team members and account managers in client communications • Conduct competitor research and analysis to inform content and creative recommendations • Collaborate with the design team to develop graphics for client PDPs, storefronts, and A+ content • Ensure all assets align with brand guidelines and are optimized for conversion

Role Description Podean is seeking a Retail Specialist who will own the success of eRetail media campaigns, including Amazon, Mercado Libre, Shopee and other key platforms across Brazil. This role demands expertise in hands-on management of sophisticated and complex campaigns and a passion for guiding clients and team members to success. As the go-to marketplace media expert, you will unlock opportunities for growth, innovation, and excellence while leading the day-to-day management of marketplace campaigns. - Serve as the main point of contact for clients, third-party vendors, and internal departments on all matters related to marketplace media (Retail Media). - Maintain daily communication with clients and internal teams to ensure alignment and campaign success. - Develop and execute marketplace media strategies, including strategic roadmaps and testing plans. - Analyze performance results and deliver actionable insights to clients. - Translate client objectives into campaign strategies and tactics, unlocking value and efficiency in execution. - Apply analytical thinking, data analysis, and problem-solving skills to optimize campaigns and maximize performance. Qualifications - 2+ years of experience in retail media, preferably within an agency environment. - Experience across additional global marketplaces and ad platforms including Mercado Livre, Shopee, Shein, AliExpress, and tools such as VTEX Ads and Topsort. - Strong client service and communication skills, with the ability to lead conversations, build relationships, and inspire confidence. - Strategic thinker with strong analytical and problem-solving skills, capable of delivering actionable insights and measurable results. - Advanced skills in Microsoft Excel or Google Sheets, and comfortable with the Office or Google Docs suite (Word and PowerPoint). - Advanced or fluent English, with the ability to hold conversations with international teams. - Highly organized, with the ability to manage multiple projects and priorities in a fast-paced environment. Benefits - Competitive compensation aligned to experience and market benchmarks. - Remote-first flexibility - work from anywhere, with trust and autonomy. - Global collaboration - working with experts across regions and time zones. - Career growth and development - opportunities to evolve as we scale. - 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring. - Positive-energy culture - grounded in respect, inclusion, and accountability. - Meaningful impact - helping some of the world's most progressive brands grow.