PODEAN

• Own relationships with key clients and stakeholders, including Japan-based clients, acting as a trusted strategic advisor • Lead QBRs, performance reviews, and long-term growth planning • Own and oversee Sponsored Ads campaigns (SP, SB, SD), including campaign creation, optimization, and scaling • Manage keyword strategy, bidding, and retail signal alignment • Own and track KPIs such as Sales, ROAS, ACOS, and TACOS • Identify optimization opportunities and guide execution teams on priorities • Ensure consistent performance improvements and high-quality delivery across accounts • Demonstrate deep expertise in Sponsored Ads, including campaign structure, optimization, and scaling • Apply high-level DSP knowledge to support upper-funnel strategy, audience targeting, and segmentation • Own performance and strategy across a portfolio or category of clients • Prepare and present performance reports and strategic recommendations to clients • Collaborate with media, retail, creative, and analytics teams to ensure integrated execution

Role Description We're looking for a Social Commerce Coordinator to support execution across social commerce and paid media for a key client. This is a highly operational, detail-oriented role with exposure to TikTok Shop, media reporting, and ecommerce budget tracking. You'll work closely with internal teams (media, content, ecommerce) and external partners to ensure campaigns run smoothly, reporting is accurate, and budgets are tracked effectively. This is a great role for someone early in their career who wants hands-on experience across media, ecommerce, and social commerce. What You'll Do - Social Commerce & Campaign Execution - Manage day-to-day TikTok Shop operations, including product setup, PDP updates, and catalog accuracy - Support campaign launches, promotions, and product updates - Monitor platform performance and proactively flag issues - Media Reporting & Insights - Maintain weekly and monthly reporting trackers across paid media channels - Consolidate performance data from internal teams and external partners - Support basic performance insights and summaries - Budget Tracking & Operations - Track budgets, POs, and invoices across media and ecommerce initiatives - Partner with internal teams to ensure spend is accurate and up to date - Help resolve discrepancies and maintain clean financial tracking - General Coordination - Maintain trackers, timelines, and documentation across projects - Support meeting coordination, notes, and follow-ups - Identify gaps or inefficiencies and escalate early Qualifications - 1 - 3 years of experience in ecommerce, media, or operations - Strong attention to detail and organization - Comfortable working in spreadsheets (Excel or Google Sheets) - Interest in social commerce and emerging platforms (TikTok Shop is a plus) - Ability to manage multiple priorities in a fast-paced environment - Experience with TikTok Shop or retail media preferred Benefits - Competitive compensation aligned to experience and market benchmarks - Remote-first flexibility - work from anywhere, with trust and autonomy - Global collaboration - working with experts across regions and time zones - Career growth and development - opportunities to evolve as we scale - 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring - Positive-energy culture - grounded in respect, inclusion, and accountability - Meaningful impact - helping some of the world's most progressive brands grow

Role Description We are seeking an Account Manager to partner with tier-one clients and the broader Podean team to develop and execute Amazon and marketplace strategies and unlock incremental brand growth. Client servicing, strategy, program delivery, project management, and analysis will all be key functions in this role with the expectation that the account manager is well-versed in all aspects of eCommerce strategy including media, creative, and retail solutions. - Own client relationships end-to-end - serve as the primary contact for senior stakeholders (including C-suite), lead all meetings and presentations, manage expectations, and build lasting trust. - Drive marketplace strategy - develop annual brand strategies, marketing and promotional plans, and supply chain recommendations. Identify new workstreams and upsell opportunities proactively. - Execute and manage cross-functional delivery - coordinate with media, retail, creative, and sales teams to ensure projects are delivered on time and to a high standard. Own reporting, recaps, and action items. - Stay ahead of the platform - monitor Amazon and marketplace updates, communicate relevant changes to clients, and translate new opportunities into actionable recommendations. - Contribute to agency growth - support new business pitches, develop internal best practices and SOPs, contribute to agency thought leadership, and run onboarding/training sessions as needed. Qualifications - 3+ years in eCommerce, digital media, or marketplace marketing - with hands-on Amazon expertise across advertising, retail fundamentals, and platform tools/programs. - Experience in an agency environment, ideally marketplace or eCommerce-focused, with exposure to managing multiple client accounts simultaneously. - Proven ability to manage senior client relationships, align on business goals, and translate strategy into measurable outcomes. - Excellent communicator across all levels - you can present to a CMO and coach a junior analyst in the same afternoon. - Highly organized, commercially sharp, and comfortable with ambiguity. You own your work and don't need to be chased. - Proficient in Excel and PowerPoint; comfortable in data-driven environments. Benefits - Competitive compensation aligned to experience and market benchmarks. - Remote-first flexibility - work from anywhere, with trust and autonomy. - Global collaboration - working with experts across regions and time zones. - Career growth and development - opportunities to evolve as we scale. - 5-Year Sabbatical + Travel Stipend - After your 5-year anniversary, take a fully paid month-long sabbatical, plus a travel reimbursement to make your experience restorative and inspiring. - Positive-energy culture - grounded in respect, inclusion, and accountability. - Meaningful impact - helping some of the world's most progressive brands grow.

• Support day-to-day Amazon account management across the assigned portfolio • Execute against strategic plans developed by senior team members • Monitor Amazon accounts regularly to ensure accuracy, performance, and optimization opportunities • Manage merchandising updates, catalog hygiene, listing optimizations, and retail operations • Assist in marketing and promotional planning execution • Prepare client-facing materials, including decks, reporting, recaps, and action plans • Take detailed notes on client calls and track action items internally • Ensure deliverables are completed accurately and on time • Identify optimization opportunities within assigned accounts and flag to leadership • Support business reviews and internal reporting processes • Stay up to date on Amazon updates, platform changes, and marketplace trends

• Prepare, clean, and post day-to-day journal entries for various transactions, including accruals and adjustments. • Ensure the general ledger is maintained, updated, and accurate. • Bank reconciliations. • Assisting FP&A with granular and financial statement inquiries. • Draft and send invoices to clients and/or draft bills received from vendors. • Consolidation & sending of documents (invoices/payment proof/bank statement). • Support the integration of systems, processes, and reporting structures. • Respond to client queries in a timely and professional manner.

• Lead the development and execution of content and creative strategies across multiple clients, including tier 1 clients and ad hoc audits, with minimal leadership oversight • Serve as a true client partner and authority on Amazon best practices. Able to clearly and concisely explain content and creative strategies and best practices both externally and internally • Mentor and coach junior team members, providing guidance, trainings, and support to help them grow and develop their skills • Manage the day-to-day activities of junior content team members, including assigning projects, monitoring performance, and ensuring quality standards are met • Collaborate with designers to deliver award winning creative strategies for clients and internal projects • Collaborate with the media team and account managers to ensure that all content is aligned with clients' overall advertising and business objectives • Partner with account managers to create content and SEO strategies that support client’s broader goals • Develop and implement creative strategies to support client goals and drive growth • Strong understanding of Amazon creative and content data and analytics. Able to analyze performance data and tests to continuously optimize content and creative • Contribute to content thought leadership through agency content, client POV pieces, resources, and case studies • Serve as an internal subject matter expert and create and own SOPs / process creation, resources and run team trainings • Begin to understand Amazon content and creation commercials • Partner with global counterparts to ensure global consistency and sharing across regions

• Client portfolio ownership & strategic oversight • Own client success and portfolio revenue for a set of full-service clients, to whom we deliver media, merchandising, planning, and content services • Drive the Development of annual strategic roadmaps, growth plans, promotional calendars, and business reviews across all the clients in the portfolio, with a strong focus on profitability and scaling performance • Support the team in identifying growth opportunities, upsell initiatives, and ways to expand existing scopes of work • Advocate for the clients internally and ensure alignment on deadlines, ownership, and execution quality • Help brands innovate beyond foundational Amazon execution through channel expansion and creative testing • Team/People management • Lead a team of account managers (2-3): manage the teams cadence, ensure proper workload allocation, and oversee quality of the work • Mentor and coach Account Managers/Associates, while providing regular feedback to elevate performance and long term success • Own performance plans process and deliver performance reviews. • Day-to-day client management • Lead and manage directly a short-list of top-tier client accounts end-to-end across Amazon and marketplaces, owning strategy, execution, and performance • Serve as the primary client partner - lead conversations, present recommendations, and drive key business decisions with senior stakeholders including C-suite • Ensure flawless delivery across media, creative, retail, supply chain coordination, and marketplace operations • Build trust with clients through education, guidance, performance transparency, and proactive recommendations • Create decks, lead all client meetings, own call notes, action lists, and follow-through • Monitor account performance, review reporting regularly, and translate data into clear insights and next steps • Cross-team Operational efficiency • Work cross-functionally with media, retail, creative, and analytics teams to drive end-to-end success • Develop strong ties internally with all the delivery teams and foster a fast paced collaborative environment • Develop and implement best practices, SOP improvements, onboarding materials, and training resources • Contribute to thought leadership, internal education sessions, and new business pitches • Support the creation of case studies. • Stay current on Amazon programs, betas, algorithms, policy updates, and marketplace opportunities

• Support Content Manager and autonomously oversee the development and execution of content and creative strategies across multiple clients, including tier 1 clients and ad hoc audits • Serve as a true client partner and subject‑matter authority, making clear recommendations and confidently articulating Amazon and Podean best practices internally and externally • Collaborate with designers to deliver award-winning creative strategies for clients and internal projects • Work closely with the Media team and Account Managers to ensure all content aligns with clients’ broader advertising and business objectives • Partner with Account Managers to create content and SEO strategies that support the client’s broader goals • Demonstrate a strong understanding of Amazon creative, content data, and analytics, with the ability to analyse performance results and testing insights to continuously optimise content and creative outputs

Role Description Podean is a leading marketplace agency helping brands accelerate growth across Amazon, Walmart, Target, TikTok Shop, and other digital commerce platforms. We combine strategic expertise, data-driven insights, and creative innovation to deliver measurable business outcomes for our clients. We're looking for a talented and motivated Talent Acquisition Specialist to join our team and play a key role in growing our organization. In this role, you'll partner closely with hiring managers across multiple functions - account management, media and advertising, data, and content & creative - to help bring great people through the door. This is a 6-month fixed-term employment opportunity based in Costa Rica, with the possibility of extension based on business needs. What You'll Do - Support full-cycle recruiting across a variety of roles and functions, from intake through offer. - Partner with hiring managers to define role requirements, craft compelling job descriptions, and align on candidate profiles. - Source candidates proactively through LinkedIn, job boards, referrals, and creative outreach - not just inbound applicants. - Manage candidate pipelines and ensure a consistent, positive experience at every stage. - Coordinate interviews, gather structured feedback, and guide offers through to close. - Contribute to improving our recruiting processes, tools, and employer brand over time. - Track and report on key hiring metrics to keep stakeholders informed and pipelines moving. Qualifications - 4+ years of full-cycle recruiting experience, either in-house or at a staffing/search firm. - Experience recruiting across multiple regions, including the US, is required. - Demonstrated success filling roles across multiple functions - ideally including some combination of account management, digital media, data, or creative disciplines. - Experience in or strong familiarity with the media, advertising, or marketing technology industry is a plus. - Fluent in English - you'll be communicating daily with candidates and stakeholders across regions. - Excellent communicator who can build trust quickly with candidates and hiring managers alike. - Organized, self-directed, and comfortable managing multiple open roles simultaneously. - Comfortable using an ATS and sourcing tools (Greenhouse, LinkedIn Recruiter, etc.); quick to pick up new tech. - A bias for action - you move fast, follow up, and don't let things fall through the cracks.

• Lead client accounts and work with the media and content leads to ensure that all client accounts are managed effectively and strategically • Develop and lead strategic presentations and business reviews for the client to incorporate inputs across all disciplines that relate to their business objectives and make educated, well-researched recommendations for future activity • Build client trust by educating them on how to be successful in all aspects of Amazon and other marketplaces • Create a roadmap for new work streams and manage various projects with our internal teams to proactively develop the account • Partner with sophisticated clients to drive marketplace strategies and growth initiatives. This includes developing brand strategies, marketing and promotional planning, QBRs, resolving client escalations, and overseeing general Amazon business management and operations to ensure sustained growth and operational excellence • Understand client needs and consult with them from a holistic perspective to unlock the best possible results both on and off Amazon and other marketplaces • Be the internal advocate for your client, understand/ monitor team progress on completion of tasks and communicate this with the client, regularly check their Amazon account, review reporting • Work cross-functionally with sales, retail, media, and creative teams to drive revenue and increase client satisfaction • Own all client meetings, presentations, and documents. Collaboratively create decks, own client call notes, and share recaps, action items, and priorities with clients • Lead communications and manage client expectations and priorities as needed. Ensure that we are building trust as a team with the client • Leverage Amazon’s data and your understanding of Podean’s customers to guide both new and existing clients via business reviews and frequent client sessions • Lead the way in helping clients problem-solve challenges and issues they encounter. We are creative and collaborative in our solutions. • Stay up to date on all things Amazon and communicate Amazon updates, changes, and new opportunities with clients • Once the Amazon foundations are in place, partner with clients to innovate both on and off Amazon