PeakMade Real Estate

• Serve as a regional facilities subject matter expert and resource for operations and onsite teams. • Provide technical guidance and coaching to Maintenance Supervisors and Property Managers to promote consistency and best practices. • Lead facilities meetings, facilitate training, and share technical knowledge across the portfolio. • Support implementation of company standards, maintenance programs, and operational initiatives. • Oversee maintenance operations and ensure proper upkeep of all physical assets, including HVAC, plumbing, electrical, appliances, and building systems. • Partner with site teams on turn planning, work order performance, and preventive maintenance programs. • Conduct regular property inspections and provide recommendations to address deficiencies and operational risks. • Assist with emergency response, major repairs, and property-related incidents as needed. • Oversee approved capital improvement projects, including renovations, rehabilitations, and insurance-related repairs. • Coordinate contractors and vendors to ensure quality workmanship, budget adherence, and timely completion. • Support due diligence activities related to acquisitions, dispositions, and asset evaluations. • Evaluate vendor performance and support ongoing service improvement. • Partner with operations teams to monitor maintenance and capital expenditures and forecast regional needs. • Identify cost-saving opportunities while maintaining service quality and asset integrity. • Promote regulatory compliance, safety best practices, and proper use of PPE across the portfolio. • Support property readiness for audits, inspections, and risk management initiatives. • Promote timely, consistent, and customer-focused service delivery across all communities. • Assist onsite teams in resolving complex maintenance-related resident concerns.

• Support the annual budgeting process, monthly forecasting cycles, and long-range financial planning for assigned properties and operational departments. • Prepare monthly variance analyses comparing actuals vs. budget, prior forecast, and prior year performance, with clear narrative explanations for key drivers. • Consolidate and validate assumptions submitted by property teams during budgeting and forecasting cycles to ensure accuracy and consistency. • Assist with rate-setting analysis and revenue optimization initiatives in partnership with Operations and Revenue Management. • Prepare CAM (Common Area Maintenance) calculations for properties with retail tenants. • Analyze property-level performance data, including occupancy trends, leasing velocity, payroll, utilities, concessions, and operating expenses. • Build and maintain financial models, operational KPI dashboards, and standardized reporting templates to support leadership decision-making. • Improve reporting automation and process efficiencies leveraging Excel, Power BI, or other financial and BI tools. • Ensure data integrity across reporting systems and collaborate with Accounting during month-end close processes. • Partner with Operations leadership to proactively identify financial risks, operational opportunities, and cost-saving initiatives. • Support ad hoc financial analyses requested by executive leadership and cross-functional teams. • Serve as a knowledgeable resource for property teams navigating budgeting tools, reporting systems, and financial processes.

Role Description The Operations Analyst supports PeakMade’s FP&A team by analyzing operational and financial performance across our property portfolio. This role serves as a critical bridge between Finance, Operations, Accounting, and Property teams—translating financial results into actionable insights that drive smarter budgeting, forecasting, and strategic decision-making. The ideal candidate brings a strong foundation in student housing operations, paired with an analytical mindset and the ability to communicate complex data clearly to stakeholders at all levels. What You’ll Do: - Financial Planning & Analysis - Support the annual budgeting process, monthly forecasting cycles, and long-range financial planning for assigned properties and operational departments. - Prepare monthly variance analyses comparing actuals vs. budget, prior forecast, and prior year performance, with clear narrative explanations for key drivers. - Consolidate and validate assumptions submitted by property teams during budgeting and forecasting cycles to ensure accuracy and consistency. - Assist with rate-setting analysis and revenue optimization initiatives in partnership with Operations and Revenue Management. - Prepare CAM (Common Area Maintenance) calculations for properties with retail tenants. - Operational Reporting & Analysis - Analyze property-level performance data, including occupancy trends, leasing velocity, payroll, utilities, concessions, and operating expenses. - Build and maintain financial models, operational KPI dashboards, and standardized reporting templates to support leadership decision-making. - Improve reporting automation and process efficiencies leveraging Excel, Power BI, or other financial and BI tools. - Ensure data integrity across reporting systems and collaborate with Accounting during month-end close processes. - Cross-Functional Collaboration & Strategic Support - Partner with Operations leadership to proactively identify financial risks, operational opportunities, and cost-saving initiatives. - Support ad hoc financial analyses requested by executive leadership and cross-functional teams. - Serve as a knowledgeable resource for property teams navigating budgeting tools, reporting systems, and financial processes. Qualifications - 2+ years of experience in property management, student housing, or real estate operations. - Experience with student housing leasing cycles, turn seasons, and occupancy management. - Advanced Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, data modeling). - High attention to detail with strong analytical, critical thinking, and organizational skills. - Excellent written and verbal communication skills, with the ability to present financial findings to non-finance audiences. - Ability to manage multiple priorities simultaneously in a fast-paced, deadline-driven environment. Requirements - Bachelor's degree in Finance, Accounting, Economics, or Business Administration (preferred, not required). - 1+ years of experience in financial planning, budgeting, or forecasting (preferred, not required). - Experience with Adaptive Insights, Entrata, Power BI, or comparable BI/FP&A platforms (preferred, not required). - Experience preparing variance analysis reports (actuals vs. budget/forecast) (preferred, not required). - Familiarity with property management financial metrics (NOI, occupancy rate, CAM reconciliation) (preferred, not required). - Genuine interest in financial analysis, business operations, and strategic planning within real estate or property management (preferred, not required). Benefits - Competitive base salary with annual bonus potential. - Medical, dental, and vision insurance. - Up to 12 weeks paid parental leave + one year of diapers, on us. - 15 Days of PTO + 2 additional "Wellbeing Days" — because rest matters. - 401(k) with 5% company match. - Remote work environment. - Wellness initiatives, healthy team competitions, and virtual yoga through Peak's LiveWell program. - A culture that invests in your growth — with clear paths to leadership. - Additional rewards and recognition.

Role Description The Development Accounting Manager will be responsible for supporting the PeakMade Construction & Development team and Accounts Payable team. This role will be full-time. - Account for multiple construction projects. - Responsibilities include: - Tracking all project costs. - Communicating with the development and operations team regarding budgeted or upcoming costs. - Submitting draw requests. - Managing cash. - Reviewing contracts/legal documents. - Preparing projects financial statements. - Track pursuit costs on the corporate side as well as assist with preparing corporate's consolidated financial statements. - Review and assist property development accounting associate with construction projects. - Implement and document new processes as it relates to the accounting department. - Communicate with vendors, project managers, ownership, lenders, and team members. - Ensure all payments made are following Certificate of Insurance requirements. - Research and respond to inquiries regarding invoices and payments. Qualifications - Competency in Microsoft applications including Word, Excel, PDF, and Outlook. - Experience working in Sage, CMIC, and Netsuite is a plus. - Organizational, verbal and written communication skills a must. - Attention to detail and ability to multi-task. - Ability to manage stress in a fast-paced environment.

• Assist, manage and/or lead transitions to ensure all takeover processes are within company policy and procedure including, but not limited to: transition calls, project manager and liaison between department heads, managers, and owners • Manage, lead, and take initiative to improve all transition & due diligence processes • Act as liaison between client & Peak for transition properties, supporting client kickoff and attending regular update calls • Assist on property due diligence assignments prepare corresponding recommendations and write ups • Serve as onsite transition lead and/or operational support during takeovers for initial 3 weeks • Assist with disposition processes and coordination, as needed • Assist with post transition tasks to ensure project is stabilized • Assist New Development & Operations teams, as needed • Communicate with Transition Lead, Regional Managers, or other onsite managers regarding the necessary property Scope of Work prior to arriving at assignment. • Serve as primary manager of the property in the absence of the Property Manager or Assistant Manager; fill in for open positions as necessary. These responsibilities include, but are not limited to, the following: • Supervise onsite staff and oversee daily operations in accordance with the manager DWM • Monitor property accounts receivable, including posting and collecting resident charges, monitoring and following up on bad debt, and filing evictions. • Monitor property accounts payable, including processing invoices and security deposits for approval by Property Manager or Regional Manager • Assist in directing and assisting workers in the scheduling and performance of turn events from move-out to move-in day. • Participate in the planning and implementation of marketing plan including community social activities. • Assist with leasing responsibilities to maximize occupancy • Maintain an excellent customer service relationship by adhering to Peak Service Standards • Interview candidates for available property positions and participate in the selection process of new hires by making recommendations to the Property Manager/Regional Manager • Assist in conducting new hire orientation for on-site positions, conduct training for part-time leasing consultants as part of the Peak Leasing Experience, and monitoring other training needs for on-site property staff • Assist in scheduling and managing leasing consultants while working at a particular property • Assist in addressing employee-related issues • Compile and submit payroll reports; Enter and approve payroll if requested by Regional Manager • Handle resident emergencies in a professional manner, documenting all events and notifying the Atlanta Office. • Lead weekly staff meeting (in absence of Property Manager) • Address complaints and resolve issues in a timely and professional fashion • Responsible for the general upkeep and cleaning of office, clubhouse, and buildings • Assist the Property Manager or Regional Manager in supervising maintenance staff, and when necessary, directly scheduling property repairs with outside contractors. Other facilities management tasks include, but are not limited to: • Participate in property inspections, quarterly, move-in and move out • Write up and file service requests from residents upon receipt, and take necessary steps to ensure timely response by appropriate staff • Maintain key control of occupied and vacant units • Coordinate preparation and processing of leases and related paperwork for approval by Property Manager or Regional Manager • Perform various administrative tasks as needed • Assist in preparation of weekly and monthly reporting requirements • Responsible for helping property meet budgeted revenues, expenses, and Net Operating Income • Address complaints and resolve issues in a timely and professional fashion • Maintain up-to-date knowledge of Company policies & procedures • Retain accurate records. Audit lease files as required • Ensure accurate record retention and property compliance with record retention policies for approval by Regional Manager • Perform other duties and tasks as assigned per the requested scope of work.

• Participate in the planning and implementation of the assigned community’s marketing plan • Assist with leasing responsibilities to maximize occupancy • Maintain an excellent customer service relationship by adhering to the Peak Simply Service Standards • Maintain up-to-date knowledge of Company policies & procedures • Assist in conducting training for property staff on Company policies & procedures • Assist and complete Peak Leasing Experience with leasing staff • Interview candidates for onsite positions and participate in the recruitment of new hires by making recommendations to the Property Manager/Regional Manager • Assist in conducting training for part-time leasing consultants and property staff • Assist in scheduling and managing part-time leasing consultants while working at a particular property • Assist in addressing employee-related issues • Assist in conducting performance appraisals for part-time leasing consultants and property staff • Participate in property inspections, quarterly, move-in, and move out • Assist the Property Manager or Regional Manager in supervising maintenance staff, and when necessary, directly scheduling property repairs with outside contractors • Monitor maintenance service responses to ensure a high degree of resident satisfaction • Coordinate preparation and processing of leases and related paperwork for approval by Property Manager or Regional Manager • Ensure accurate record retention and property compliance with record retention policies for approval by Regional Manager • Perform various administrative tasks as needed • Assist in preparation of weekly and monthly reporting requirements • Responsible for helping property meet budgeted revenues, expenses, and Net Operating Income • Address complaints and resolve issues in a timely and professional fashion • Serve as the primary manager of the property in the absence of the Property Manager or Assistant Manager; Fill in for open positions as necessary

The National Operations Specialist assists Regional Managers in directing the overall management and maintenance of apartment communities throughout the country in accordance with Company policies and procedures.  This position may serve as a troubleshooter and/or fill in for management at a particular property. This is a traveling role that is provided weekly assignments that require 90% travel, sometimes including weekends. What You’ll Do: - Participate in the planning and implementation of the assigned community’s marketing plan - Assist with leasing responsibilities to maximize occupancy - Maintain an excellent customer service relationship by adhering to the Peak Simply Service Standards - Maintain up-to-date knowledge of Company policies & procedures - Assist in conducting training for property staff on Company policies & procedures - Assist and complete Peak Leasing Experience with leasing staff - Interview candidates for onsite positions and participate in the recruitment of new hires by making recommendations to the Property Manager/Regional Manager - Assist in conducting training for part-time leasing consultants and property staff - Assist in scheduling and managing part-time leasing consultants while working at a particular property - Assist in addressing employee-related issues - Assist in conducting performance appraisals for part-time leasing consultants and property staff - Participate in property inspections, quarterly, move-in, and move out - Assist the Property Manager or Regional Manager in supervising maintenance staff, and when necessary, directly scheduling property repairs with outside contractors - Monitor maintenance service responses to ensure a high degree of resident satisfaction - Coordinate preparation and processing of leases and related paperwork for approval by Property Manager or Regional Manager - Ensure accurate record retention and property compliance with record retention policies for approval by Regional Manager - Perform various administrative tasks as needed - Assist in preparation of weekly and monthly reporting requirements - Responsible for helping property meet budgeted revenues, expenses, and Net Operating Income - Address complaints and resolve issues in a timely and professional fashion - Serve as the primary manager of the property in the absence of the Property Manager or Assistant Manager; Fill in for open positions as necessary What You’ll Need: - A minimum of one year of experience as a Property Manager is required. - High school diploma or equivalent required; College degree preferred - This position is 90% travel, including air travel - Travel for student property turnover may include a full 2-4 week assignment - A valid driver's license and current automobile insurance is required. Position requires individuals to furnish their own reliable vehicle to fulfill all of the job's functions - Must have the ability to rent an automobile according to car rental requirements - Must be at least 25 years of age to be able to meet some car rental requirements - Entrata experience preferred - Marketing and Leasing skills preferred - Must have excellent communication, customer service, and organizational skills - Base residency and weekly travel cost will be considered upon interviewing - Ability to work a flexible schedule which may include weekends as necessary to fulfill job assignment What You’ll Get (Peak Perks): - Up to 12 weeks paid parental leave + one year of diapers, on us - 15 Days of PTO + 2 additional “Wellbeing Days” - 401(k) Match - Wellness initiatives, healthy team competitions and virtual yoga classes through Peak’s LiveWell program - Commitment to leadership training and growth opportunities - Additional rewards and recognition   Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US.  Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer.

• Develop and implement a national facilities strategy aligned with ownership and operational goals • Standardize maintenance policies, procedures, and KPIs across all communities • Partner with Operations, Asset Management, and Ownership groups to drive NOI and asset preservation • Build scalable systems to support continued portfolio growth • Oversee maintenance performance across multi-layered teams • Ensure consistency in service delivery including work order completion and unit turn performance • Drive adoption of centralized systems for maintenance tracking and reporting • Oversee student turn planning, preparation and execution • Lead planning and execution of capital programs • Oversee large-scale renovations and system upgrades • Establish capital planning frameworks and lifecycle strategies • Manage vendor programs and procurement strategies • Own facilities-related budgets (OPEX + CapEx) • Track KPIs including cost per unit and service metrics • Identify cost-saving initiatives • Frequent interaction and collaboration with executive team and clients • Lead regional maintenance directors and corporate teams • Develop training programs and leadership pipelines • Standardize hiring and performance management practices • Ensure compliance with OSHA, EPA, and Fair Housing regulations • Oversee safety programs and audits • Manage emergency response procedures • Establish national vendor partnerships • Negotiate contracts and pricing structures • Drive procurement efficiencies

• Collecting and posting rent and other charges in a timely manner according to state and local requirements for each property; review scheduled billing monthly • Execute collections strategies to keep delinquency below 1% • Monitor and follow up on bad debt, including use of an Artificial Intelligence (AI) tools to assist with resident communication and collections or in partnership with a third party collections partner • Preparation of all notices, resident, and guarantor contact, and filing evictions electronically, if available. • Manage LEAP (or comparable guarantor waiver) accounts; file claims in a timely manner and track payment from the vendor • Complete pre-close and AME checklists • Complete monthly damage liability waiver insurance reconciliation • Post all charges for quarterly inspections and move-out • Complete timely Final Move Out statements and quarterly notices • Work closely with collections agency(s) • Participate in recurring meetings with Regional and Property Managers, as needed, to communicate financial performance of each property in portfolio • Assist with customer care issues related to resident accounts

Role Description The Resident Accounts Manager will be responsible for day-to-day operations and financial functions of a portfolio of properties. This remote position centralizes rent collection, delinquency efforts, and scheduled billing responsibilities to optimize revenue for each property. This position also provides resident account support through customer care inquiries until the issue is resolved. Qualifications - Previous experience in an Assistant Manager or Bookkeeper role in the property management industry - 1+ year experience using Entrata for leasing, accounting, or resident management functions - Advanced proficiency in Excel, Outlook, and Word (e.g., reporting, data tracking, professional communication) - Demonstrated ability to collaborate with team members and maintain positive resident relationships in a fast-paced environment - Impeccable attention to detail and strong organization skills - A high school diploma or equivalent Requirements - Self-motivated and enjoy working with others through a remote office setting with virtual communication - High degree of self-discipline - Dependable, focused, detail-oriented, and take pride in your work - Understanding of the impact that revenue, delinquency, and ancillary income has on the financial performance of the property and portfolio - Strong work ethic and enjoyment of working with different management styles - Ability to create a respectful sense of urgency with rent collections - Experience in collecting delinquent rent and post move out charges - Demonstrated ability to produce professional written communication with minimal errors and effectively communicate with residents and team members - Experience in resolving resident account issues or payment plans through effective negotiation - Ability to handle customer issues to completion Company Description