CORE Foodservice is looking to hire a Director, CRM Operations! The Director- CRM Operations is responsible for the implementation, configuration, and administration of CORE Foodservice Customer Relationship Management Tool (Salesforce). This is a remote position. Candidates must reside within the continental United States and be permanent citizens. Responsibilities - Implement and monitor CORE Foodservice CRM Goals through Salesforce as defined by CORE Leadership - Manage and Direct CRM Operations team - Database management - User management - Troubleshooting Issues - Evaluate requests for potential changes/enhancements to Salesforce - Manage and implement projects and enhancements within platform once approved by Executive Leadership - Communicate system enhancements and updates to SVP’s, DVP’s, Market and Channel Directors - Primary point of contact for new report requests - Evaluate need for custom builds - Primary point of contact for new dashboard requests or revisions to existing dashboards - Manage Trimester Objective Data - Ensure accurate data for objective creation - Confirm accounts lists are correct before insertion - Direct CRM Operations to load in a timely manner - Make recommendations to Executive Leadership and implement best practices within Salesforce - Identify new ways to use the system to support CORE Foodservice business processes and create reports or dashboards to support Qualifications - Excellent business analysis and problem-solving skills - Familiarity of CORE Foodservice clients and extensive knowledge of the industry - Ability to work with Executive Leadership team to offer insights, solutions and problem solving within Salesforce - Ability to manage, train, and motivate staff - Build and manage relationships with all levels of CORE Foodservice - Experience managing and implementing a CRM Tool (Salesforce or comparable software) - Excellent written and verbal communication skills - Punctual, meticulous, and reliable - Proficient in Microsoft Teams, Outlook, Word, Excel, and PowerPoint What can WE offer YOU? CORE Foodservice offers a competitive benefits package including: - Annual Salary - Medical, Dental, and Vision benefits - 401K +Match Eligibility - Paid Time-Off Programs - Tuition Reimbursement Opportunity Location Jacksonville, Florida (Remote) Department BICIRI Employment Type FT Minimum Experience Experienced Compensation DOE

• Embed security tooling into CI/CD (SAST, SCA, secrets scanning, IaC scanning, container scanning) using standardized pipeline patterns and reusable templates. • Define practical release gating rules that prevent high-risk defects from shipping while supporting documented exception workflows when needed. • Partner with engineering teams to operationalize secure coding practices and reduce recurring findings (OWASP Top 10 classes). • Build and maintain automation/scripts to support security checks, artifact integrity, pipeline hygiene, and evidence generation. • Reduce credential and secrets exposure across build and deployment workflows in partnership with platform/DevOps owners. • Tune security tooling to minimize noise and maintain acceptable pipeline performance (avoid security checks becoming bottlenecks).

• Oversee the reliability, security, and performance of IT infrastructure • Ensure high availability and performance of critical services • Manage day-to-day operations of on-premises, cloud, and hybrid infrastructure • Lead root cause analysis and continuous service improvement initiatives • Lead, mentor, and develop infrastructure and operations staff • Develop and maintain infrastructure roadmaps aligned with institutional priorities • Ensure infrastructure operations comply with institutional policies and regulatory requirements • Manage vendor relationships, contracts, and service providers

About the Role As a Partner Operations Manager I, you will play a crucial role in maintaining and enhancing our partnerships by efficiently managing various operational tasks. Your primary responsibilities will include updating and managing price files, providing entry-level customer response for presales requests including pricing, services and/or deal registrations in support of our vendors.   What You’ll Do - Regularly update price files to ensure accurate and up-to-date pricing information.  - Maintain a systematic approach to organizing and managing price files to facilitate ease of access and retrieval   - Ensure agreements align with company policies, legal requirements, and specific partner needs.  - Generate timely and accurate quotes for partners based on their specific requirements and pricing guidelines.  - Communicate effectively with partners to address any queries or concerns related to the quotes.  - Familiarize yourself with the quoting requirements of various vendors and suppliers.  - Stay updated on changes in vendor quoting policies and effectively incorporate them into the quoting process.  - Collaborate closely with the vendor teams to understand their vision, priorities, and goals  - Execute tasks and projects from vendor teams while maintaining clear and effective communication.  What We’re Looking For - No prior experience necessary. - Associate's Degree in Business, IT, or related field preferred. - High School diploma required. - Proficient in executing instructions and requesting clarification. - Basic data entry and mathematical skills. - Effective communication skills, both written and verbal. - Ability to adjust to change and adapt as needed. - Comfortable working under stress and pressure. - Strong multitasking abilities. - Quick learner with proficiency in technology. - Basic level computer skills. - May be required to work shifts based on business needs. - Professional, office environment; remote work possible. Key Skills At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What’s In It For You? - Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. - Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. - Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. - Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. - Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. - Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. TD SYNNEX is an E-Verify company