Pansophic Learning

Role Description As a Technical Support Engineer, you will support the following areas: - Provide customers with remote guidance and expertise to resolve technical problems. - Act as second tier end user contact and resolution. - Resolve customer reported issues using Pansophic provided access, tools, and technology. - Accurately document user information, triage steps and resolutions or escalation notes. - Manage personal ticket queue to ensure compliance with policies, procedures, and SLA (Service Level Agreement) requirements of all assigned Incidents and Service Requests. - Follow knowledge base articles as a standard for resolving end user reported issues. - Work to identify missing or erroneous documentation for processes or knowledge. - Work with internal and external teams to ensure solutions provided are accurate. - Assist customers with account setup and application installations. - Provide escalations as necessary. - Create and maintain required documentation. - Ability to multitask on several initiatives simultaneously to meet business needs. - Ensure concise and clear written and verbal communication. - Adhere to established standards. - Deliver outstanding human-centric customer service through all support and operational efforts. - Perform other duties as assigned. Qualifications - Must have strong knowledge of service desk operations, standard processes, and technologies. - Experience with Microsoft Active Directory or Google Workspace basic administration. - In-depth knowledge of Windows Desktop OS and Chrome OS. - Must be a team player and be flexible for occasional shift changes or modifications. - Ability to quickly assess and troubleshoot customer issues. - Ability to work remotely in a fast-paced, high-stress environment. - Bachelor's degree or equivalent experience. - Highly organized, able to multi-task, with a high attention to detail and ability to prioritize. - Patient and active listener. - Ability to pass federal and state criminal background checks (FBI/BCI). - Confident, high-energy, self-motivated and a true team player. - Accountability and personal organization are essential. - Experience in customer-facing roles is required. - Effective communication skills using phone, video calls, chat, and ticket updates. - Strong customer focus with an empathetic approach. - Good interpersonal skills handling customer escalations. Benefits - The starting hourly rate for this position is between $20.00 – $27.00 per hour. - Medical insurance. - Dental insurance. - Vision insurance. - 401(k) retirement plan. - Life insurance. - Long-term disability insurance. - Short-term disability insurance. - 10 paid holidays annually. - Paid Time Off to cover sick, vacation, and personal absences. - 4 unique health insurance plans to choose from that cover a wide range of deductibles and co-insurance levels.

Role Description Pansophic Learning is looking for a creative Talent Acquisition expert who works in collaboration with Company leadership to develop and help implement talent recruitment strategies nationally in a fast-paced, high growth environment. - Develop and maintain relationships with key Shared Services stakeholders - Identify top active talent in the education industry through various sourcing methods, including online job boards, social media, and referrals - Engage with passive talent through LinkedIn, Indeed, etc. - Screen candidates to assess their qualifications, experience, and fit for various Shared Services roles - Manage the full-cycle recruiting process, including scheduling interviews, conducting background checks, and extending job offers - Ensure hiring managers and candidates consistently receive a high level of service throughout the screening, selection and placement process - Maintain accurate records of candidate information and job postings - Understand talent acquisition best practices and advise company leadership on available tools and approaches - Ensure compliance with all necessary company policies and state/federal regulations - Partner with Marketing & Communications to implement a social media strategy - Other duties as assigned Qualifications - Bachelor’s degree required - 5+ years of experience in talent acquisition - Experience with major applicant tracking systems required, Greenhouse preferred - Experience with high growth, high-volume recruiting needs required - Experience developing and deploying practices that increase the pipeline of diverse talent for key talent communities - Basic knowledge of employment and labor laws across the United States - Comfort working in a fast-paced environment - Strong written and verbal communication skills - Strong time management skills Benefits - The annual starting salary for this position is between $65,000 – $85,000 annually. - We offer the following benefits for this position, subject to applicable eligibility requirements: - Medical insurance - Dental insurance - Vision insurance - 401(k) retirement plan - Life insurance - Long-term disability insurance - Short-term disability insurance - 10 paid holidays annually - Paid Time Off to cover sick, vacation, and personal absences. - 4 unique health insurance plans to choose from that cover a wide range of deductibles and co-insurance levels. Company Description Pansophic Learning is an education company that strives to provide students and educators exceptional learning solutions that enable them to maximize their success academically and in life, regardless of geographic, financial, or demographic circumstance.

Role Description The Performance Media Coordinator is an early-career individual contributor responsible for supporting paid search and paid social execution across ACCEL Schools, ELAs, and CapEd. This role ensures campaigns are launched accurately, maintained consistently, and documented thoroughly. The Coordinator manages QA workflows, asset organization, pacing checks, and initial optimization inputs while collaborating closely with the Specialist and cross-functional partners. The role is ideal for someone with foundational digital marketing experience who is eager to grow within a performance-driven environment. Eligibility: Open to residents of Ohio Qualifications - Bachelor’s degree in Marketing, Business, Communications, or a related field. - 1–2 years of digital marketing experience; internships and applied coursework accepted. - Familiarity with paid search or paid social platforms and a strong desire to advance into deeper channel expertise. - Strong communication skills, high attention to detail, and the ability to manage multiple tasks simultaneously. Requirements - Fully remote (US-based); Ohio preferred but not required. - Up to 10% travel for team or organizational events. - Flexibility to collaborate across US time zones. Benefits - The annual starting salary for this position is between $50,000 – $65,000 annually. - Medical insurance, dental insurance, vision insurance. - 401(k) retirement plan. - Life insurance, long-term disability insurance, short-term disability insurance. - 10 paid holidays annually. - Paid Time Off to cover sick, vacation, and personal absences. - 4 unique health insurance plans to choose from that cover a wide range of deductibles and co-insurance levels.

• Build and maintain partnerships with local businesses, community organizations, and higher education institutions to expand opportunities for students. • Monitor and analyze labor market trends to align CTE pathways with in-demand careers and workforce needs. • Support schools in preparing students to graduate with the skills, knowledge, and credentials required for success in college, careers, and lifelong learning. • Support the development and monitoring of CTE pathways, including integration of Career-Based Intervention (CBI). • Assist schools in preparing for audits, reviews, and other compliance checks related to CTE programming. • Serve as a regional support specialist to support CTE and CBI instructors. • Assist in identifying curriculum, equipment, and resource needs and communicate them to the national team. • Support schools in collecting and reporting CTE student data, including enrollment, performance, and credential attainment. • Share updates, best practices, and resources from the national CTE team with schools and teachers. • Provide consistent communication between schools, the regional team, and the national CTE office to ensure alignment.

ACCEL Schools is seeking a qualified individual to join our team as the Regional Ohio Career-Technical Education Support Specialist. We are seeking professionals that prioritize student learning, life skills, career-based interventions, and career development. ACCEL Schools uses a cutting-edge 21st-century curriculum, which can be accessed online and through a variety of traditional methods. ELIGIBILITY: Open to residents of Ohio Position Summary The Regional CTE Support Specialist serves as a resource and liaison for schools within the assigned region to strengthen Career-Technical Education and Career-Based Intervention programs. This role provides guidance, training, and coordination to ensure high-quality, compliant CTE offerings that align with Ohio Department of Education and Workforce (ODEW) requirements. The Support Specialist builds and maintains partnerships with local businesses, industry leaders, and community organizations to enhance opportunities for students, while collaborating closely with school leaders and CTE teachers. They will maintain work-based learning programs and support schools with compliance and tracking. Key Responsibilities - Build and maintain partnerships with local businesses, community organizations, and higher education institutions to expand opportunities for students. (work-based learning, internships, apprenticeships, job shadowing). - Monitor and analyze labor market trends to align CTE pathways with in-demand careers and workforce needs. - Support schools in preparing students to graduate with the skills, knowledge, and credentials required for success in college, careers, and lifelong learning. - Support the development and monitoring of CTE pathways, including integration of Career-Based Intervention (CBI). - Assist schools in preparing for audits, reviews, and other compliance checks related to CTE programming. - Serve as a regional support specialist to support CTE and CBI instructors, acting as a thought partner and resource without direct supervisory authority. - Assist in identifying curriculum, equipment, and resource needs and communicate them to the national team. - Support schools in collecting and reporting CTE student data, including enrollment, performance, and credential attainment. - Share updates, best practices, and resources from the national CTE team with schools and teachers. - Provide consistent communication between schools, the regional team, and the national CTE office to ensure alignment. Qualifications - Active Ohio Professional teaching license and CBI endorsement, or the ability to obtain the endorsement upon hire. - Bachelor’s degree in Education, Career-Technical Education, Workforce Development, or related field (Master’s preferred). - Minimum 3 years of experience in Career-Technical Education, secondary education, workforce partnerships, or related role. - Knowledge of Ohio CTE programming requirements, including Career-Based Intervention and Work-Based Learning. - Strong organizational and communication skills with the ability to support multiple schools. - Experience collaborating with community organizations, employers, and educators. - Ability to work independently, manage multiple priorities, and travel between schools and regional partners. Preferred Skills - Familiarity with Perkins V requirements and Ohio CTE reporting. - Experience developing or maintaining school–business partnerships. - Understanding of labor market data and its application to CTE program planning. - Strong presentation and facilitation skills for professional development. About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation The salary range for this position is $60,000 - $65,000. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind - Paid time off - Retirement contributions - Optional Basic Life and AD&D insurance - Voluntary life insurance (employee, spouse, child) - Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive - Medical, dental, and vision insurance - Employee Assistance Program - Voluntary short-term disability insurance - Voluntary long-term disability insurance Career benefits – keep growing - Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. #LI-AB1

• Develop and maintain relationships with key Shared Services stakeholders • Identify top active talent in the education industry through various sourcing methods, including online job boards, social media, and referrals • Engage with passive talent through LinkedIn, Indeed, etc • Screen candidates to assess their qualifications, experience, and fit for various Shared Services roles • Manage the full-cycle recruiting process, including scheduling interviews, conducting background checks, and extending job offers • Ensure hiring managers and candidates consistently receive a high level of service throughout the screening, selection and placement process • Maintain accurate records of candidate information and job postings • Understands talent acquisition best practices and advises company leadership on available tools and approaches • Ensures compliance with all necessary company policies and state/federal regulations • Partner with Marketing & Communications to implement a social media strategy • Other duties as assigned

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Pansophic Learning is looking for a creative Talent Acquisition expert who works in collaboration with Company leadership to develop and help implement talent recruitment strategies nationally in a fast-paced, high growth environment. - Develop and maintain relationships with key Shared Services stakeholders - Identify top active talent in the education industry through various sourcing methods, including online job boards, social media, and referrals - Engage with passive talent through LinkedIn, Indeed, etc. - Screen candidates to assess their qualifications, experience, and fit for various Shared Services roles - Manage the full-cycle recruiting process, including scheduling interviews, conducting background checks, and extending job offers - Ensure hiring managers and candidates consistently receive a high level of service throughout the screening, selection and placement process - Maintain accurate records of candidate information and job postings - Understand talent acquisition best practices and advise company leadership on available tools and approaches - Ensure compliance with all necessary company policies and state/federal regulations - Partner with Marketing & Communications to implement a social media strategy - Other duties as assigned Qualifications - Bachelor’s degree preferred - 3+ years of experience in talent acquisition - Experience with major applicant tracking systems required, Greenhouse preferred - Experience with high growth, high-volume recruiting needs required - Experience developing and deploying practices that increase the pipeline of diverse talent for key talent communities - Basic knowledge of employment and labor laws across the United States - Comfort working in a fast-paced environment - Strong written and verbal communication skills - Strong time management skills Benefits - The annual starting salary for this position is between $65,000 – $85,000 annually. - Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate. - Medical insurance - Dental insurance - Vision insurance - 401(k) retirement plan - Life insurance - Long-term disability insurance - Short-term disability insurance - 10 paid holidays annually - Paid Time Off to cover sick, vacation, and personal absences - 4 unique health insurance plans to choose from that cover a wide range of deductibles and co-insurance levels - Employees can choose from co-pay or High Deductible Health Plans Company Description

• Translate narrative strategy into persuasive messaging across marketing channels • Develop campaign messaging that communicates clear value to parents and students • Ensure consistency of narrative and tone across marketing assets • Write compelling copy for landing pages, ads, email campaigns, and social media • Develop strong hooks and openings designed to capture attention quickly • Write scripts for both short-form and long-form video content • Collaborate with paid media, CRO, and social teams to refine messaging based on performance insights • Iterate quickly on messaging based on testing results and audience feedback • Continuously improve clarity, persuasion, and engagement across marketing copy • Use AI tools to accelerate research, ideation, and drafting • Elevate AI-assisted outputs into polished, high-performing copy • Help develop and refine AI-assisted narrative workflows, including experimentation with agent-based tools and automation systems that improve the speed and scale of marketing content production • Partner with designers, video producers, and marketing teams to bring campaigns to life • Support influencer and user-generated content initiatives through script and messaging development • Work closely with the Narrative Strategist to execute campaign narratives across channels.

About Pansophic Learning Families trust us with their children’s futures. Our messaging must earn that trust instantly—and consistently—across every channel. We operate a multi-state, enrollment-driven ecosystem with aggressive growth targets and seasonal performance cycles. Narrative clarity and persuasion precision directly impact cost per student (CPS) and enrollment outcomes. We are building an AI-native narrative operating system to power that growth. Position Summary The Narrative Writer brings our marketing narratives to life across channels. This role sits at the intersection of storytelling, persuasion, and performance marketing. The Narrative Writer translates narrative strategy into messaging that captures attention, builds trust with parents, and drives enrollment growth. Working closely with the Director of Content Strategy, this role develops the hooks, stories, scripts, and messaging that power our campaigns. In addition to producing high-impact marketing copy, the Narrative Writer helps shape next-generation content systems that combine human creativity with advanced tools such as AI-assisted drafting, agent workflows, and automation platforms. The ideal candidate is both a strong writer and a curious builder who is excited to experiment with new tools and workflows that make great narrative work faster and more effective. Why This Role Exists Families make education decisions based on trust, clarity, and belief in outcomes. The Narrative Writer ensures that every campaign, message, and piece of content communicates those outcomes clearly and persuasively. This role exists to transform narrative strategy into messaging that resonates with parents and motivates action. Key Responsibilities Narrative Execution - Translate narrative strategy into persuasive messaging across marketing channels - Develop campaign messaging that communicates clear value to parents and students - Ensure consistency of narrative and tone across marketing assets High-Performance Copy Development - Write compelling copy for landing pages, ads, email campaigns, and social media - Develop strong hooks and openings designed to capture attention quickly - Write scripts for both short-form and long-form video content Performance-Driven Messaging - Collaborate with paid media, CRO, and social teams to refine messaging based on performance insights - Iterate quickly on messaging based on testing results and audience feedback - Continuously improve clarity, persuasion, and engagement across marketing copy AI-Enabled Content Development - Use AI tools to accelerate research, ideation, and drafting - Elevate AI-assisted outputs into polished, high-performing copy - Help develop and refine AI-assisted narrative workflows, including experimentation with agent-based tools and automation systems that improve the speed and scale of marketing content production Cross-Functional Collaboration - Partner with designers, video producers, and marketing teams to bring campaigns to life - Support influencer and user-generated content initiatives through script and messaging development - Work closely with the Narrative Strategist to execute campaign narratives across channels Skills & Capabilities - Exceptional storytelling and persuasive writing ability - Strong instinct for developing compelling hooks, angles, and narrative structures that capture attention quickly - Understanding of marketing psychology and audience motivations - Experience writing across digital channels including ads, landing pages, email campaigns, and video scripts - Comfort using AI tools as part of a modern creative workflow and curiosity about how technology can improve content development and experimentation - Ability to iterate quickly and respond to feedback and performance data Ideal Background - 2–5 years of experience in marketing, copywriting, or advertising - Experience writing for digital marketing campaigns or performance-driven environments - Familiarity with social media and short-form video content formats - Experience collaborating within creative or marketing teams - Experience in education or mission-driven organizations is a plus What Success Looks Like - Produce messaging that consistently captures attention and resonates with parents - Develop strong hooks and story-driven marketing content across multiple channels - Translate narrative frameworks into effective campaign messaging - Work efficiently within AI-assisted creative workflows - Contribute to improving the tools and processes that help the team produce high-quality narrative content faster and at greater scale Compensation and Benefits: The compensation and benefits information below is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. The annual starting salary for this position is between $55,000 – $75,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, 10 paid holidays annually. Paid Time Off: Paid Time Off to cover sick, vacation, and personal absences. We offer 4 unique health insurance plans to choose from that cover a wide range of deductibles and co- insurance levels. Our goal is to provide you with maximum choice in finding a plan that meets you and your family’s needs. Employees can choose from co-pay or High Deductible Health Plans. EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. #LI-AB1

• Define and lead the instructional design vision and long-term strategy for K–12 online and digital-first curricula • Ensure curriculum reflects research-based best practices, including constructivist, project-based, and inquiry-driven learning • Establish and evolve instructional frameworks, design standards, and quality benchmarks across the organization • Anticipate trends in K–12 digital learning and translate them into innovative instructional approaches • Lead, mentor, and develop senior and junior instructional designers • Build team capacity through hiring, professional development, and clear performance expectations • Foster a collaborative, mission-driven culture focused on quality, impact, and continuous improvement • Oversee the design and continuous improvement of online lessons, units, and full-course curricula • Ensure alignment with learning objectives and relevant state and/or national standards • Guide assessment strategy to support valid, meaningful measurement of student learning • Ensure instructional content meets expectations for rigor, accessibility, inclusivity, and learner experience • Partner with product, technology, academics and operations teams to align instructional strategy with platform and business goals • Serve as a key instructional voice in organizational decision-making and long-term planning • Translate complex educational and pedagogical goals into scalable digital learning solutions • Support external partnerships as needed, representing Pansophic Learning’s instructional vision.