Overjet

• Own launch implementation end to end: from intake and kickoff through go-live and a short post-launch stabilization window. • Specialize in RCM: drive complex RCM product launches from intake through go-live with hands-on execution as a front-line RCM specialist, pulling in expert resources as needed. • Cross-functional Implementation Partner: provide the detail and deliver expertise to Sales and Success partners to build and manage effective client mutual action plans; ensure partners are consistently informed and enabled to successfully manage client relationships. • Orchestrate the rollout: organize Overjet's internal teams (e.g. Solutions Engineering, Training, Support, Clinical) and the client to get clinics live; sequence and manage the delivery chain to hit delivery timelines. • Run the operational execution: execute the steps required to get launches done across resourcing, scheduling, install, training, and readiness; keep momentum when things get messy. • Keep systems of record honest: own clinic-level reporting and action tracking, maintain clean and accurate records, keep Salesforce and trackers current, and move customers cleanly through the stage gates. • See around corners: Surface blockers and capacity risks early, proactively resolve issues, and help build the playbooks and automation that make the next launch faster.

• Own launch implementation end to end: from intake and kickoff through go-live and a short post-launch stabilization window. • Cross-functional Implementation Partner: provide the detail and deliver expertise to Sales and Success partners to build and manage effective client mutual action plans; ensure partners are consistently informed and enabled to successfully manage client relationships. • Orchestrate the rollout: organize Overjet's internal teams (e.g. Solutions Engineering, Training, Support, Clinical) and the client to get clinics live; sequence and manage the delivery chain to hit delivery timelines. • Run the operational execution: execute the steps required to get launches done across resourcing, scheduling, install, training, and readiness; keep momentum when things get messy. • Keep systems of record honest: own clinic-level reporting and action tracking, maintain clean and accurate records, keep Salesforce and trackers current, and move customers cleanly through the stage gates. • See around corners: Surface blockers and capacity risks early, proactively resolve issues, and help build the playbooks and automation that make the next launch faster.

• Join sales calls and demos where RCM is part of the conversation, acting as the subject matter expert and helping prospects understand the value of Overjet's RCM offering • Partner with existing Overjet accounts to identify and execute RCM upsell opportunities, building relationships with dental office and central office leadership • Own the full RCM activation lifecycle, including onboarding, implementation, and training for newly converted accounts • Develop and refine scalable activation processes that minimize time-to-value and set practices up for long-term RCM success • Conduct regular check-ins with accounts post-activation to ensure strong utilization, satisfaction, and readiness for expansion • Collaborate closely with the Sales, Product, and Customer Success teams to surface customer feedback and improve the RCM experience • Achieve individual metrics and KPIs across pipeline contribution, activation speed, and post-launch engagement • Employ the total office concept, ensuring every relevant member of the dental office staff — from front desk to billing — is engaged and trained on RCM workflows

• Own full-cycle recruiting for engineering and product roles across all levels, from IC to leadership • Build and run sourcing strategies that reach the best of overseas technical talent pools • Partner directly with engineering and product leaders to define role scope, calibrate technical bars, and run structured interview processes • Evaluate technical candidates with enough depth to hold your own in conversations with hiring managers about tradeoffs and fit • Drive candidate experience end to end, ensuring every technical candidate, hired or not, walks away respecting Overjet

• Own full-cycle recruiting for high volume recruiting roles • Build and run sourcing strategies that reach the best of overseas talent pools • Own end-to-end coordination for a high volume of open requisitions, from intake through offer, across multiple teams and time zones • Manage candidate communication so every applicant, hired or not, leaves with a strong impression of Overjet • Help keep our ATS clean, current, and accurate so hiring data is trustworthy at any moment • Partner directly with hiring managers based in the US to understand role needs and translate them into strong candidate searches • Flag pipeline bottlenecks early and propose fixes rather than waiting for someone else to notice

• Execute high-volume outbound calls into US dental practices • Run initial qualification conversations with office managers and practice owners • Position our AI platform clearly and concisely • Book qualified demos for Account Executives • Maintain strong follow-up discipline across call, email, and LinkedIn • Log all activity cleanly in Salesforce • Hit and exceed monthly meeting targets • Maintain daily activity benchmarks (calls, connects, meetings set)

• Triage and resolve day-to-day systems issues across Salesforce and the broader GTM stack. • Identify recurring ticket patterns, determine root cause, and implement durable fixes. • Independently manage small-to-medium GTM systems projects — gathering requirements, designing the solution, building, testing, documenting, and driving adoption. • Build and maintain Flows, validation rules, reports, dashboards, formula fields, page layouts, permissions, and data imports. • Implement SOPs and system controls to maintain Salesforce as a trusted source of truth. • Create and maintain SOPs, process maps, release notes, and new hire onboarding content for GTM systems. • Partner with Sales, Customer Success, Marketing, and Finance to gather requirements, improve workflows.

Title: SMB Sales Manager Location: Salt Lake City, UT Location Salt Lake City, UT; Boston, MA; NYC, NY; San Mateo, CA Employment Type Full time Location Type Hybrid Department Sales & Marketing Department: Sales & Marketing Job Description: Lead the Future of Dentistry. Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we’re looking for talented people to fulfill our mission: improve oral health for all. Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you. Simply put, there’s no better place to accelerate your career. Come join us! The Role As an SMB Sales Manager at Overjet, you will play a crucial role in building out our sales force as well as driving our sales efforts and expanding our customer base. You will be responsible for hiring, leading and managing a team of SMB Account Executives, developing sales strategies, and executing them to achieve company sales targets. Your expertise in sales, dentistry, and AI technology will be essential in promoting and selling our innovative products and solutions to dental practices and organizations. Responsibilities - Monthly Quotas: We have a beat and raise culture at Overjet. You will be responsible for hitting, beating, and raising monthly revenue targets. - Team Leadership: Recruit, train, mentor, and manage a high-performing sales team. Set clear goals and targets, provide guidance and support, and foster a collaborative and motivated sales culture. - Sales Strategy & Playbook: Develop comprehensive sales strategies aligned with company objectives, market trends, and customer needs. Identify target markets, segments, and key accounts. Define positioning and competitive differentiation strategies. - Sales Execution: Drive the entire sales process from prospecting and lead generation to negotiation and deal closure. Coordinate with the sales team to ensure effective pipeline management and timely follow-up on leads. Monitor sales activities, track performance metrics, and analyze sales data to identify areas for improvement. - Customer Relationship Management: Build and maintain strong relationships with key customers, dental professionals, and dental organizations. Understand customer pain points, requirements, and feedback to refine product offerings and enhance customer satisfaction. - Market Intelligence: Stay updated on industry trends, market dynamics, and competitor activities. Conduct market research and analysis to identify opportunities, potential partnerships, and emerging customer needs. Leverage insights to shape sales strategies and provide input for product development. - Collaboration: Collaborate closely with cross-functional teams, including product management, marketing, and customer success, to align sales efforts with overall company objectives. Provide feedback and input to internal stakeholders regarding customer requirements, competitive positioning, and market trends. - Sales Reporting: Prepare accurate and timely sales forecasts, reports, and presentations for senior management. Communicate sales performance, pipeline status, and key insights to support strategic decision-making. Qualifications - Proven track record of at least 5 years in sales with a minimum of 2 years in a managerial role. - At least 2 years of experience selling into DSOs with a strong knowledge of dental industry dynamics - Excellent leadership and team management skills, with the ability to inspire and motivate a sales team to achieve and exceed targets. - Demonstrated experience in developing and implementing successful sales strategies, including market segmentation, lead generation, and account management. - Exceptional communication and interpersonal skills to establish and maintain relationships with customers, key stakeholders, and internal teams. - Analytical mindset with the ability to leverage data and insights to drive sales performance and identify business opportunities. - Results-oriented with a strong sense of urgency, resourcefulness, and a proactive approach to problem-solving. - Proficiency in using CRM software and other sales productivity tools. Why Overjet? - Competitive Compensation and Equity - Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location - 401k plans with a matching program - Medical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium covered - Life and AD+D Insurance - 8 weeks Paid Parental Leave - Optional HSA with Employer contribution - Flexible Time Off and company paid holidays - Annual Learning and Development Stipend Our Hybrid Workplace We have a unique hybrid workplace at Overjet — which combines the teamwork of meeting in person, with the flexibility of working from anywhere. Many of our positions are based in San Mateo, New York City, Boston, Salt Lake City, and Lahore. The Jetsetters who live in these “geo-hubs” come to the office on Tuesdays and Wednesdays, while having the option to work from home the rest of the week. Our People Team is happy to answer any questions about what hybrid work means for your specific role! Overjet's Values - Excellence: Aim Higher - Velocity: Quickly Deliver Results - Ownership: Go the Extra Mile - Win-win: Care Deeply Company Recognition - Included on Best Places to Work by BuiltIn lists in 2026: #3 overall in the US, #1 in NYC, #1 in San Francisco, and #2 in Boston - #4 on FastCompanys's Most Innovative Companies list in Healthcare for 2026 - Named one of the TIME Best Inventions of 2024 - Recognized in Newsweek’s Most Loved Workplaces in America 2024 - Won the Dental Health category at the Digital Health Awards 2024 and 2024 Best Places to Work by Built In - Recognized as one of the Top Startups of 2023 by LinkedIn - Included on the definitive 2022 Forbes AI 50 EEOC Overjet is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. Even if you don't meet 100% of the qualifications for this job, we strongly encourage you to apply! If you are a Colorado resident: Please contact us by emailing recruiting@overjet.ai to receive compensation and benefits information for this role. Please include the job title in the subject line of the email.

• Design, develop, and maintain impactful software solutions that transform our customers' ability to deliver the best outcomes for patients • Write efficient and scalable code, ensuring code quality and adherence to best practices • Act as a key technical partner to cross-functional teams including Product • Troubleshoot and resolve software defects and performance issues • Participate in code reviews and contribute to the continuous improvement of development processes

• Hit, beat, and raise monthly and quarterly targets for net revenue retention, churn reduction, and expansion revenue. • Recruit, train, mentor, and manage a high-performing customer success team. • Develop comprehensive customer success strategies aligned with company objectives, customer lifecycle stages, and product adoption milestones. • Drive the entire post-sale customer journey from onboarding and activation through renewal and expansion. • Build and maintain strong relationships with key customers, dental professionals, and dental organizations. • Collaborate closely with cross-functional teams, including sales, product management, and marketing, to align customer success efforts with overall company objectives. • Prepare accurate and timely retention forecasts, health score reports, and presentations for senior management.