Nexthink

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customersto provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description The Professional Services Consultant plays a key role in our Services organisation, acting as a customer-facing representative of Nexthink. You will deliver advisory and technical services for Nexthink products, ensuring customer expectations are met or exceeded in terms of technical execution and business impact. This role extends beyond implementation. You will engage regularly with customer stakeholders to define business challenges, design outcome-driven use cases, and guide solution adoption to improve digital employee experience and overall business operations. By combining consultative engagement with hands-on configuration, you will help customers embed Nexthink into their operational workflows and realise measurable value. This position requires a dedicated and enthusiastic professional with strong technical, analytical, and consulting skills, capable of establishing and maintaining trusted advisor status. Key Responsibilities: Consultative Engagement & Business Outcome Ownership • Lead recurring customer sessions to identify, prioritise, and design outcome-driven use cases aligned to business and operational objectives. • Drive consultative conversations to define business issues and remediation possibilities achievable with Nexthink products and services. • Translate business requirements into structured solution designs that consider process alignment, stakeholder engagement, and operational impact. • Guide customers in embedding Nexthink into service management and cross-functional operational workflows. • Empower customers to fully adopt Nexthink solutions while maintaining trusted advisor status. • Support customers in progressing towards defined milestones and measurable outcomes. Technical Implementation & Solution Execution: • Implement, configure, and operate Nexthink products ensuring alignment with best practices and approved solution designs. • Develop dashboards, investigations, alerts, campaigns, automation workflows, and other Nexthink content • Support integrations with customer systems using scripting and API-based approaches where required. • Analyze endpoint and operational data to generate actionable insights and optimize use case effectiveness. • Troubleshoot technical challenges using structured problem-solving techniques. • Maintain accurate documentation of configurations, solution designs, and engagement activities. Leadership, Collaboration & Professional Excellence • Lead technical engagements and collaborate effectively with colleagues, taking direction as needed. • Continuously enhance skills and resolve issues using structured problem-solving tools and techniques. • Effectively acquire, present, and clarify information using strong communication skills across various platforms. • Commit to customer satisfaction, act with integrity, and treat colleagues with respect, promptly addressing service delivery issues. • Ensure timely and accurate compliance with service processes, including schedule management, reports, expenses, and timesheets. #LI-Hybrid Qualifications 5 years of consulting or advisory experience, preferably in a customer-facing services role in the technology industry, B2B, SaaS, or similar. • Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related technical discipline, or equivalent combination of education and relevant professional experience. • Strong ability to gather and translate business issues into structured technical solutions. • Ability to drive consultative conversations defining business challenges and remediation possibilities. • Exceptional analytical skills with the ability to interpret and visualise data to generate actionable insights. • Excellent knowledge of Microsoft Windows clients and applications. • Ability to quickly learn new technologies in an unsupervised environment. • Excellent communication, teamwork, and time management skills. • Working knowledge of Nexthink and its products. • Enterprise Operations experience (Digital Workplace, IT infrastructure, Capacity planning, end-user software/hardware engineering). • ITIL v4 knowledge. • Experience in scripting and integration concepts (PowerShell, Python, JSON, REST API, LDAP, SSO, BASH). • Experience in data analytics and visualisation tools (SQL, Power BI, Tableau, etc.). • MacOS familiarity. This position requires 10% travel to the headquarters for training purposes. Additional Information We are 1000+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience. Total Rewards @ Nexthink At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Health insurance through our partnership with ACKO, including OPD coverage for dental, vision, health check-ups, consultations, and pharmacy expenses. - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer). Plus, company-paid bank holidays (12), sick days (10-30), bereavement leave (5), and 3 days per year for volunteering. - Free access to professional training platforms to explore your interests and enhance your skills. - Stay covered against accidents, bodily injuries, and disabilities with our personal accident insurance policy, providing assurance with coverage up to three times your annual CTC. - New mothers are entitled to up to 26 weeks of maternity leave, with the flexibility to use up to 8 weeks before the expected delivery and the remaining 18 weeks after. Birth fathers can take 6 weeks of paternity leave, while adoptive parents are eligible for 26 weeks of leave for mothers and 6 weeks for fathers. - Under the Payment of Gratuity Act, receive gratuity at the rate of 15 days of basic pay for every completed year of service, provided you've been employed by the company for a minimum of 5 years. Gratuity is payable at retirement or resignation based on your last drawn basic pay. - Bonuses for referring successful hires after three months of continuous employment. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

Company Description Hi, we're Nexthink. We're not just the leader in the digital employee experience category; we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates responses, and helps companies continuously improve their employees' experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we've surpassed $100M in ARR, and we've recently secured $180M in Series D financing for a company valuation of $1.1B, but we're just getting started. #LI-Hybrid Job Description To support Nexthink Accelerate Services, we are looking for an Automation Engineer who will work very closely with our delivery consultants to perform feasibility study and design automation solutions to address customers' infrastructure and system issues and/or problems. The main responsibilities of the role are as follows: - Analyze and evaluate requirements via thorough understanding of all parameters interacting and affecting system. - Design, develop and test scripts/automation modules for production systems - Create and maintain workflows. - Create and maintain script documentation. - Integrate PowerShell with multiple systems using APIs. - Maintain, improve, and add new features to legacy code. Qualifications - BA/BS preferred in computer science, computer engineering - Minimum of 3 years of experience in developing - Strong scripting knowledge in PowerShell supporting large Windows infrastructure environments. - Strong in Bash Scripting in MacOS environments - Working with API and webhooks is a plus - Good knowledge of Python Scripting. - Experience with contemporary development tools such as Git. - Ability to interface with other applications like ServiceNow and other IT applications. - Experienced in the development of PowerShell for the Office 365 product suite, including - SharePoint - Teams - Office Administration - Azure Active Directory - Good knowledge and understanding of infrastructure, networking, and security. - Strong attention to detail with excellent time management and organisation skills. - Excellent problem-solving skills. - Excellent communication skills and the ability to work effectively in a high-paced environment. - Ability to quickly learn new technologies in an unsupervised environment. Additional Information We are 1,000+ employees strong in 21 countries across 8 time zones, speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience. Total Rewards @ Nexthink At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity. We provide our US employees with 100% covered company benefits that consist of health, dental, vision, as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Health insurance through our partnership with ACKO, including OPD coverage for dental, vision, health check-ups, consultations, and pharmacy expenses. - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer). Plus, company-paid bank holidays (12), sick days (10-30), bereavement leave (5), and 3 days per year for volunteering. - Free access to professional training platforms to explore your interests and enhance your skills. - Stay covered against accidents, bodily injuries, and disabilities with our personal accident insurance policy, assuring with coverage up to three times your annual CTC. - New mothers are entitled to up to 26 weeks of maternity leave, with the flexibility to use up to 8 weeks before the expected delivery and the remaining 18 weeks after. Birth fathers can take 6 weeks of paternity leave, while adoptive parents are eligible for 26 weeks of leave for mothers and 6 weeks for fathers. - Under the Payment of Gratuity Act, receive gratuity at the rate of 15 days of basic pay for every completed year of service, provided you've been employed by the company for a minimum of 5 years. Gratuity is payable at retirement or resignation based on your last drawn basic pay. - Bonuses for referring successful hires after three months of continuous employment. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Nexthink helps IT teams delight people at work. Behind that promise sits a platform that takes in trillions of events a day from more than 15 million devices, running on a cell-based architecture that spans AWS regions around the world. The Core Infrastructure team builds and runs the AWS foundation that the whole of engineering depends on. The company has grown from on-prem to cloud and is now making room for new kinds of work, including AI and agent workloads, so there is plenty of genuinely interesting work to do on the layer underneath it all. #LI-Hybrid Job Description What you will do - Design, deploy, and run AWS infrastructure from end to end: from the edge and networking through to the multi-account cell architecture and the EKS platform. - Move between operational work, automation, requests from other engineering teams, and greenfield design, depending on what the platform needs that week. - Automate as much as sensibly possible: the infrastructure-as-code and GitOps that provision, upgrade, and keep the whole estate consistent and free of drift. - Work closely with the product and feature teams, turning what they need into self-service capabilities and helping them stay autonomous. - Keep the platform reliable, secure, and cost-effective: upgrades, autoscaling, observability, and security hardening and compliance (FedRAMP, FIPS). You will share the on-call rotation with the rest of the team. - Help the architecture grow: design new capabilities and take the platform to the next level of scale, resilience, and new kinds of workload. How we work A few things that are true about this team and, we think, make it a good place to build: - It is a team with real ownership. You look after your own areas and make the call on what is best for the platform, rather than working through a queue of tickets someone else has written. - We do not work in a silo. We spend a lot of time with the teams who build on us, including a good deal of design work together, so the platform grows around what people genuinely need. - The scale keeps it interesting. A cell-based setup across several regions on modern AWS tooling is a good deal more involved, and more rewarding, than a single-region estate. - We are improving something that already works. The platform is live and doing its job. Our task is to take it from good to really good, so the problems are about pushing things further rather than wiring up the basics. - Like everyone here we use AI tools day to day, and we are steadily moving the more repetitive operational work onto automation. We would rather have engineers than operators, and we do the automation carefully, because infrastructure is not somewhere to be careless. Qualifications Who you are This matters to us more than any single item on the list below. We are looking for someone who: - Works well on their own. You can join a call, understand what a team really needs, and come back with a sensible plan. You think about the problem rather than wait to be told what to do. - Communicates clearly and enjoys working with people. Requests come from a lot of directions, and you are comfortable with that. If you have done this in a smaller company or a lean team, that experience counts for a great deal here. - Is pragmatic and cares about quality. You know when something needs doing now and when it needs doing properly, and you can juggle a few things at once without dropping any of them. What you will bring The essentials - A solid cloud infrastructure background and good software-engineering habits, usually around 5+ years as a Platform, DevOps, Software, or Site Reliability Engineer. - A degree in Computer Science, Engineering or related field; or the equivalent in real experience. - Strong hands-on AWS across networking, edge, and compute (for example VPC, CloudFront, API Gateway, EKS). - Solid Kubernetes (ideally Amazon EKS) and infrastructure as code (Terraform or OpenTofu), with a GitOps mindset. - Comfortable moving between operational work, automation, requests from other teams, and new design, and prioritising sensibly across them. - A production mindset: you care about uptime, security, and efficiency. And you communicate clearly in English. Nice to have - Experience in or near a compliance-driven environment (FedRAMP or FIPS is a real plus). - Building self-service internal developer platforms with modern tooling. - Working with cell-based or multi-region architectures at scale. Additional Information Have a look at how Nexthink scales to trillions of events per day with Amazon MSK, powers real-time alerts with Amazon Managed Service for Apache Flink, and builds enterprise AI agents with fine-tuned LLMs on Amazon SageMaker. We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Health insurance through our partnership with Bajaj, including OPD coverage for dental, vision, health check-ups, consultations, and pharmacy expenses. - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer). Plus, company-paid bank holidays (12), sick days (10-30), bereavement leave (5), and 3 days per year for volunteering. - Free access to professional training platforms to explore your interests and enhance your skills. - Stay covered against accidents, bodily injuries, and disabilities with our personal accident insurance policy, providing assurance with coverage up to three times your annual CTC. - New mothers are entitled to up to 26 weeks of maternity leave, with the flexibility to use up to 8 weeks before the expected delivery and the remaining 18 weeks after. Birth fathers can take 6 weeks of paternity leave, while adoptive parents are eligible for 26 weeks of leave for mothers and 6 weeks for fathers. - Under the Payment of Gratuity Act, receive gratuity at the rate of 15 days of basic pay for every completed year of service, provided you've been employed by the company for a minimum of 5 years. Gratuity is payable at retirement or resignation based on your last drawn basic pay. - Bonuses for referring successful hires after three months of continuous employment. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. #LI-Hybrid Job Description You will be responsible for renewals and upsells with a defined set of Nexthink largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support, and Professional Services, in supporting our most esteemed clients. What you get to do in this role: - Provide strategic leadership to clients - Be the relationship manager between customers and Nexthink - Work with the greater Nexthink solution teams to develop a Nexthink solution based on the customer's strategic outcomes - Manage all Executive relationships between Nexthink and assigned clients - Oversee worldwide development of assigned accounts, including the development and deployment of worldwide resources - Build trust and deep multi-tiered relationships through assigned clients' organization, from project/IT teams to CxO level. - Develop a clear roadmap and build capabilities across our clients and Nexthink teams to promote an outstanding customer experience. - Achieve financial targets for the assigned clients, including Licenses, Renewals, and Professional Services. #LI-Hybrid Qualifications - 10+ years of experience selling enterprise technology in a fast-paced and competitive market - 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management - Previous sales experience in IT Service Management or IT Operations Management (within software or IT sales organizations) - Driven - possesses a strong desire to be successful - Disciplined - skilled in managing time and resources, sound approach to qualifying opportunities - Intelligent - possesses the aptitude to learn quickly and establish credibility Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

Company Description Nexthink is the leader in digital employee experience (DEX) management software. The company provides IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. With over 20 years of product innovation, we're now in the most exciting chapter of our journey: becoming an AI-native company and expanding the value we deliver to enterprise and public sector customers. As Nexthink grows its government cloud capabilities, our ability to operate disciplined, compliant, customer-ready federal programs will be essential to opening new markets and earning trust with agencies, partners, auditors, and regulated customers. Job Description Launch your SaaS sales career at Nexthink At Nexthink, we are redefining the future of the employee Digital Experience. Our platform helps some of the world's largest organizations understand and improve how employees experience technology every day. We are growing our Business Development team in Boston because our current BDRs are being promoted into the next step of their sales careers as Client Specialists. That is exactly how this role is designed to work: come in, learn the craft, build your sales foundation, and develop toward inside sales and enterprise selling. This is not just an entry-level sales role. It is a career accelerator for people who are hungry to learn, willing to be coached, excited to work hard, and ready to build something meaningful." The Opportunity As a BDR, you will be assigned to a territory and partner closely with Account Executives, Marketing, and Sales leadership to create new pipeline. You will research target accounts, identify the right people to engage, personalize outreach, qualify interest, and create high-quality sales opportunities. You will learn how enterprise software sales works from the ground up: prospecting, territory planning, messaging, discovery, objection handling, account strategy, and pipeline generation. You will also receive structured coaching, onboarding, enablement, and exposure to experienced sellers who can help you grow. The best BDRs at Nexthink treat their territory like their own business. They know their numbers, own their process, ask great questions, learn quickly from feedback, and bring energy to the team every day. What You'll Do - Build qualified pipeline by researching and engaging target accounts in your assigned territory. - Partner with Account Executives to identify priority accounts, personas, and outreach strategies. - Use email, phone, LinkedIn, events, and sales tools to connect with IT and business leaders. - Qualify inbound and outbound leads and convert them into sales opportunities. - Clearly communicate Nexthink's value proposition to technical and non-technical audiences. - Track activity, prospecting progress, and pipeline contribution in Salesforce and other sales systems. - Participate in sales meetings, forecast discussions, campaign planning, and territory reviews. - Learn from top-performing BDRs, Account Executives, Client Specialists, and sales leaders. - Use coaching, call reviews, role plays, and feedback to continuously improve your sales skills. - Build the foundation to progress into future roles such as Client Specialist, Inside Sales, or Account Executive. Qualifications - Strong interest in SaaS, enterprise technology, sales, or business development. - Excellent written and verbal communication skills. - High energy, curiosity, humility, and a growth mindset. - Strong organization and time-management skills. - Comfort working toward measurable goals and activity targets. - Ability to work independently while staying closely aligned with your territory team. - Willingness to make calls, write personalized outreach, ask questions, and learn from feedback. - Prior experience in BDR/SDR, sales, recruiting, fundraising, customer service, hospitality, real estate, or another high-activity customer-facing role is a plus. - Bachelor's degree or equivalent practical experience. Great Experience Could Include - Outbound prospecting, cold calling, or sales development. - Recruiting, agency work, fundraising, alumni calling, door-to-door sales, real estate, automotive sales, or other roles requiring persistence and persuasion. - Experience owning metrics such as calls, emails, meetings booked, conversion rates, pipeline generated, quota attainment, or revenue impact. - Internships, campus leadership, athletics, volunteer work, or other examples of initiative, resilience, and commitment. Why Nexthink - Real internal promotion path: many BDRs have advanced into Client Specialist and other sales roles. - Structured training, enablement, coaching, and onboarding. - Exposure to experienced Account Executives, sales leaders, and cross-functional teams. - Opportunity to own a territory and build real enterprise sales skills. - Strong team culture with recognition, collaboration, and healthy competition. - A category-leading product solving a meaningful problem for enterprise customers. - A stable, growing company with global scale and continued market opportunity. Career Growth The BDR role is built to prepare you for the next step in your sales career. You will spend your first months building a strong foundation and over the next year: learning Nexthink, mastering the BDR motion, developing consistency, and proving you can create quality pipeline. The base salary for this role is $64,000 with a total on-target earnings (OTE) range of $80,000+ with opportunity to earn additional commissions. You'll also be part of our broader total rewards package - including benefits tailored to where you live and how you work best. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. Total Rewards @ Nexthink At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. In addition, we offer: - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering. - Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration. - Free access to professional training platforms to explore your interests and enhance your skills. - Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers. - Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings. - Bonuses for referring successful hires after three months of continuous employment. Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink's good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description We are looking for a skilled Senior Java Engineer with a strong desire to learn and innovate - you help challenge the status quo and are eager to develop new skills to help Nexthink stay on the leading edge of digital employee experience. The candidate shall be heavily motivated by both the product and the technology stack, whilst also able to produce scalable software solutions in an agile environment. You will design, build and deliver large-scale resilient and scalable distributed services that process billions of events, by using modern cloud-native features and techniques. Your expertise will also contribute to the reliability and efficiency of our platforms, influencing both our product and engineering DevOps practices in ensuring high system availability, scalability, and performance. Responsibilities • Implement, test, deliver, and streamline Nexthink's data platform and accelerate data onboarding.• Proactively collaborate with Product Management, and other Engineering stakeholders to maintain a high bar for quality in a fast-paced, iterative environment.• Collaborate with architects to design and deliver scalable solutions.• Participate actively in the technology roadmap.• Advocate for improvements to product, security, quality, and performance.• Promote best practices and enforce team efficiency.• Ship complex features and improvements.• Handle L3 support requests (together with the rest of the team).• Work with the agile iterative/incremental mindset and participate actively in the different ceremonials Qualifications • Minimum 8+ years of experience as a Java developer in SaaS projects.• Strong experience with Microservices frameworks. Micronaut or Spring framework would be a plus.• B.E./B.Tech in Computer Science (or equivalent), MSc preferred.• Expertise with messaging systems like Kafka are strongly valued.• Knowledge of streaming services and distributed cache is a plus.• Experience with AWS or another cloud provider.• Familiar with Unit, integration and E2E tests. • Experience with CI/CD, Docker, Kubernetes is a plus.• Excellent communication and teamwork skills.• Self-motivated and self-managing, with excellent organizational skills.• Positive and solution-oriented mindset.• Professional-level English spoken and written. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Beautiful office, conveniently located next to the Prilly-Malley train station - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days. - Free access to a fitness centre inside the building. - Reimbursement of the half-fare travel card for public transport. - ‍ Reimbursement up to 50% of the cost of French classes. - Fresh fruit, cookies, and soft drinks as well. - Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! - Bonuses for referring successful hires after three months of continuous employment. - We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

• Own and deliver regional channel revenue and pipeline targets. • Generate qualified pipeline through existing and new channel partners. • Build and execute joint business plans with strategic partners. • Drive partner-sourced and partner-influenced opportunities across the region. • Maintain accurate pipeline visibility and forecasting. • Identify, recruit, onboard, and develop high-potential partners. • Expand Nexthink’s presence across VARs and Technology Partners. • Establish executive relationships within partner organizations. • Conduct regular business reviews and growth planning sessions. • Collaborate with sales teams from opportunity creation through deal closure. • Participate in account planning, prospecting, and opportunity qualification. • Drive partner engagement throughout the sales cycle. • Develop joint go-to-market initiatives and demand generation activities. • Drive account mapping and territory planning with partners and sales teams.

Company Description Hi, we're Nexthink. We're not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees' experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we've surpassed $100M in ARR, and we've recently secured $180M in Series D financing for a company valuation of $1.1B, but we're just getting started. Job Description Nexthink is searching for a sales leader to spearhead our French Sales organization. We are seeking a dynamic individual who embodies collaboration, data-driven decision-making, and a relentless work ethic. A visionary who excels in building and developing high-performing teams, fostering a culture of strategic agility and tenacity. As the Regional Leader, you will play a pivotal role in shaping our sales strategy and execution, managing a team adept at both hunting for new opportunities and farming existing relationships. Enjoy significant ownership in shaping the development of internal tools that enhance your efficiency and performance. Join our collaborative team, where diverse experiences are valued, coaching is a priority, and collective success is the goal. Why Nexthink? As a highly motivated leader, thrive in an environment that empowers you with the freedom to shape and develop your team within a world-class organization. Reporting to the EMEA SVP, your strategic insights and management will significantly influence our growth trajectory and substantially impact our growth journey. Responsibilities: - Lead, coach, and oversee a high-performing team of 6-8 Enterprise Sales Reps. - Instil a mindset of strategic agility, encouraging your team to anticipate market changes and respond with innovative solutions. - Enable your team to tackle challenges head-on, developing strategic solutions, demonstrating endurance in the face of adversity and a relentless pursuit of goals. - Assume end-to-end responsibility for coaching, management, and quota attainment of new/incremental ACV as well as customer renewals. - Source and recruit top talent, both internally and externally. - Streamline the onboarding process to skilfully integrate new hires. - Motivate and guide the career development of your direct reports. - Work closely with internal teams and partners to ensure a unified approach to sales and customer success. - Act as a liaison between your field team and internal supporting functions. - Act as a spokesperson for Nexthink southern Europe business Qualifications - Minimum of 5 years managing a successful team/region, specializing in the sale of technical products in the enterprise space. - Over 10 years of experience in selling complex SaaS solutions, with a deep understanding of DEX, APM, ITSM, or CX. - In-depth knowledge of the Southern European market, residing in France. - Demonstrated ability to thrive in a dynamic environment, embodying resilience, and a results-driven mindset. - Driven by the development and success of your team. - Proven track record of exceeding quotas, thriving in a dynamic environment that embraces change. - Collaborated seamlessly with internal departments, including Marketing, Solution Consulting, Product, Customer Success, and Professional Services. - Collaborated seamlessly with our Partners, Resellers and Managed Service Providers - Embrace mistakes and failures as invaluable learning opportunities, demonstrating a commitment to feedback. - Approach sales with openness, honesty, and an entrepreneurial mindset, always mindful of your customer's risk tolerance. Additional Information We are 800+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Nexthink helps IT teams delight people at work. Behind that promise sits a platform that takes in trillions of events a day from more than 15 million devices, and the Cloud Infrastructure group is the reason the whole thing stays up. All 50+ of our product engineering teams build on the foundations we run. The company has grown from on-prem to cloud and is now bringing more intelligence into the platform, so there is plenty of genuinely interesting work to do on the layer underneath it all. Job Description About the team The Data Infrastructure team looks after the data backbone: how those events are taken in, processed, stored, and served, and everything that keeps them reliable, fast, and affordable to run. When a piece of data infrastructure becomes important enough that several teams depend on it, looking after it properly becomes our job. Today that estate covers Kafka (Amazon MSK), ClickHouse (on Amazon EKS), Amazon Aurora, and MongoDB (Atlas) across several AWS regions. We are now adding search, vector, and in-memory stores (OpenSearch, Redis, ElastiCache) to support new product work. You would join a small group of experienced engineers who own their areas from the first design through to running them in production. We like DevOps and CI/CD, we automate the things worth automating, and above all we care about doing the work well. Why this role matters Almost everything our customers rely on sits on top of this layer. When a product team promises customers high availability for what they have built, that promise only holds if the Kafka, the databases, and the streaming underneath hold too. Your work allows Nexthink to move quickly and trust the ground they are standing on. What you will do - Design and improve our data infrastructure alongside the Architecture, Product Engineering, and Security teams, following cloud-native good practice. - Build the tooling and automation that provisions and scales it, with a real focus on resilience and elasticity, and make it self-service (Crossplane) so product teams can build on it with confidence. - Bring in and run new kinds of data store (search, vector, in-memory and caching) to the same standard as everything else we look after. - Spend time with the product and feature teams, understand what they actually need, and bring that back to shape the platform. - Plan for the bad days: disaster recovery and cross-region replication, with clear RPO and RTO targets. - Keep an eye on availability, performance, and observability (Datadog) so you spot trouble before it turns into an incident. - Handle incidents from start to finish: spot them, work out what happened, fix them to SLA, and write the post-mortem. You will share the on-call rotation with the rest of the team. How we work A few things that are true about this team and, we think, make it a good place to build: - It is a small team with real ownership. You look after your own areas and make the call on what is best for the platform, rather than working through a queue of tickets someone else has written. - We do not work in a silo. We spend a lot of time with the teams who build on us, including a good deal of design work together, so the platform grows around what people genuinely need. - The scale keeps it interesting. We run across several regions on modern AWS tooling, which is a good deal more involved, and more rewarding, than a single-region setup. - We are improving something that already works. The platform is live and doing its job. Our task is to take it from good to really good, so the problems are about pushing things further rather than wiring up the basics. - Like everyone here we use AI tools day to day, and we are slowly moving the more repetitive operational work onto automation. We do it carefully, because infrastructure is not somewhere to be careless. Qualifications What you will bring The essentials - A solid cloud infrastructure background and good software-engineering habits, usually around 5+ years as a Software, DevOps, Platform, or Site Reliability Engineer. A Computer Science degree or the equivalent in real experience. - Hands-on AWS across several regions, with infrastructure as code (Terraform or OpenTofu) and pipelines (GitHub Actions, GitOps / Flux). Our platform runs entirely on AWS. - Kubernetes and Amazon EKS on Linux with containers (Docker): running, upgrading, and patching workloads in production. - Confidence in Go and/or Python. - Clear thinking and good communication, and the organisation to keep several things moving at once, all in English. Nice to have - Experience running distributed and streaming systems, especially Apache Kafka (AWS MSK). - Running database clusters (Amazon Aurora, ClickHouse, MongoDB and the like): configuration, backup and restore, and day-to-day production operations, including operators for data systems on EKS. - Building self-service internal developer platforms, ideally with Crossplane or something similar. - Familiarity with search or vector databases (OpenSearch, Elasticsearch) and in-memory or caching stores (Redis, Amazon ElastiCache). - Some exposure to disaster recovery and cross-region replication (RPO / RTO). Curious what we build on? Have a look at how Nexthink scales to trillions of events per day with Amazon MSK , powers real-time alerts with Amazon Managed Service for Apache Flink , and builds enterprise AI agents with fine-tuned LLMs on Amazon SageMaker . Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Amazing centrally located offices near the Bernabeu Stadium. - Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us. - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days. - Up to 25 EUR per month for a gym subscription. - Flexible compensation plan for childcare & public transportation. - ‍ Reimbursement of up to 50% of the cost of English & Spanish classes. - Fresh fruit, cookies, soft drinks and protein shakes at the offie. - Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more! - Bonuses for referring successful hires after three months of continuous employment. - We offer a relocation package to people who are coming from another country. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner. The base salary for this role is €65,000 - €80,000 gross per year, with a total on-target earnings (OTE) range of €71,500 - €88,000, including an annual performance bonus. You'll also be part of our broader total rewards package - including benefits tailored to where you live and how you work best. We set our pay ranges using objective criteria: the scope and level of the role, the skills it takes to do it well, and the relevant market data. Ranges are reviewed every year to remain competitive and fair. We're transparent about this because we think you deserve to know what you're working towards from day one. In accordance with the EU Pay Transparency Directive (2023/970), we publish salary ranges on every Nexthink role. We won't ask what you currently earn or your previous salary. What matters to us is what this role is worth and whether it works for you. Nexthinkers come from all kinds of backgrounds, and that's what makes us stronger. We welcome applications from everyone.

Base Salary Range: USD 160000 - USD 190000 - YEARLY Company Description As the leader in Digital Employee Experience, Nexthink gives enterprises real-time visibility into how employees experience technology across devices, applications, networks, and digital workflows. Our platform helps IT teams move from reactive support to proactive, automated experience management: seeing issues, diagnosing root causes, fixing problems at scale, and increasingly using AI to deliver faster, more intelligent outcomes for employees. Nexthink describes its platform as a unified DEX data and automation layer with AI-powered IT agents and Spark, built to help teams decide, design, automate, and resolve employee issues instantly. Job Description As we continue to expand our Federal business we are looking for a dynamic Solutions Consultant focused on the Federal Civilian market. The focus of the Solution Consulting organization is to create and deliver innovative value propositions by matching technical capabilities to business outcomes. The primary purpose of the role is to support the sales organization in the local territory over achieve its revenue goals by providing presales support for new and existing customers. To be successful in this role you will need to have previous experience engaging with and winning deals with Civilian Government Agencies. *Ideally located in the Washington DC Metro area with the ability to travel to DC regularly* Key elements and responsibilities are described below: The role: - As the Solutions Consultant - Federal, you will be responsible for all pre-sales activities associated to sales opportunities within the Federal Civilian market. You will bring good knowledge and experience of executing sales cycles in this area and be adaptable to the end-to-end needs of the customer journey and sales cycle. - Provide day-to-day technical support on sales opportunities, including discovery meetings, technical presentations, product demonstrations, executing POV's and close out meetings, and other relevant activities to gain a technical close/win. - Engage with customers and prospects to demonstrate our solutions, effectively communicating our core value proposition and differentiators, answering technical questions with credibility. - Work with multiple customer stakeholders in different functions such as IT Security, IT Operations and IT Service Management to illustrate use cases where Nexthink can add value. - Become a Nexthink SME and thought leader, both internally and externally, to drive the business value of the Nexthink Platform. - Help the sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value. - Engage with customers and prospects to demonstrate our solutions, effectively communicating our core value proposition and differentiators, answering technical questions with credibility. - Execute flawless Technical Validation cycles (inc. POC/POV) to obtain the technical win. - Work with multiple stakeholders in different functions such as IT Security, IT Operations and IT Service Management to illustrate use cases where Nexthink can change the game. This requires a passion and enthusiasm for introducing disruptive technology. - Complete technical questionnaires, security questionnaires, and RFI's and RFP's in line with Federal requirements. - Participate in webinars, marketing events, trade shows etc. #LI-Remote Qualifications - Candidates must have a minimum of 7+ years selling into Federal Civilian Agencies with notable success. - Experience and knowledge of the Federal market with functional understanding of the current industry security standards and regulations required for Federal engagements is crucial. - Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives as well as technical teams. - An entrepreneurial mindset that enables you to successfully work independently with little guidance, but also to use good judgment and escalate issues when needed. - Ability to manage multiple priorities at the same time working in a velocity sales Environment. - A flair for technology that enables you to quickly learn Nexthink products and services. - Prior experience of End User Computing environments, IT Service Management, or Security/Governance/Risk/Compliance would be desirable. - Team player, able to thrive on finding solutions in a dynamic work environment. - Willingness to adapt to a fast growing, fast paced, and dynamic organization. - At least 50% travel is expected with this role. Occasional international travel may also be required. #LI-Remote How you work - Sound judgment on when to act independently and when to escalate. - Strong team orientation - you treat sales, PS, and partners as collaborators, not internal customers. - Adaptable and resilient in a fast-moving, evolving environment. Additional Information Total Rewards @ Nexthink At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. In addition, we offer: - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering. - Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration. - Free access to professional training platforms to explore your interests and enhance your skills. - Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers. - Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings. - Bonuses for referring successful hires after three months of continuous employment. Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink's good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.