LivePerson

Role Description LivePerson is currently seeking a creative and talented professional to join our APJ Customer Success team as a Senior Customer Success Manager (Sr. CSM). As a Sr. CSM, you will own a portfolio of enterprise customers and have responsibility for driving successful programs that enable usage growth, adoption of our solutions, and overall return on investment. You will work closely with your peer client executive(s) to drive renewals and expansion opportunities to achieve outstanding retention targets. As the trusted advisor on all program related activities, you will ensure interactions are managed to customer satisfaction, relationship health and program success. Who You Are Committed to Being - A Standout Colleague: You collaborate and partner with client executives, professional services, support, and operations to deliver outstanding customer experiences. - Mission-Driven: Passionate about LivePerson’s mission to make life easier for people and brands everywhere through trusted conversational AI. - Value-Oriented: Laser-focused on customer value and ensuring best practices are adopted for product use. - Analytical Thinker: Able to listen, think logically, strategically, and tactically to solve sophisticated problems and handle complex client issues. - Autonomous & Proactive: Self-motivated, demonstrating an ability to assume responsibility and work autonomously in a fast-paced, dynamic environment. You Will: Key Responsibilities & Impact - Strategic Account Management & Impact: - Drive forward LivePerson’s client engagement model to ensure customer and LivePerson mutual success. - Take full accountability of your accounts in all aspects from onboarding to renewal. - Anticipate customer needs and proactively mitigate risk throughout the customer lifecycle. - Manage strategic and high-value client accounts, exerting a significant influence on customer outcomes and the success of the customer success team. - Play an active role in decision-making related to strategic customer engagements and collaborate with senior leadership to align customer success strategies with broader company goals. - Relationship & Execution: - Establish a strong and trusted relationship with your accounts, from decision-makers, key influencers, and day-to-day contacts. - Drive usage and adoption, while promoting overall return on investment and delivery of desired customer outcomes. - Navigate, interpret, and use provided tools, processes, and systems to measure and report on customer experience, customer health, product usage, and desired outcomes. - Inspire change within customers to drive adoption of best practices, thought leadership, and recommendations to achieve successful implementation of conversations solutions. - Develop and demonstrate extensive platform expertise. Provide strategic and day-to-day guidance on platform use. - Facilitate and lead regularly scheduled, weekly, monthly, or quarterly performance reviews, leveraging operational, messaging, and AI expertise to evaluate performance results and recommendations. - Develop customer references and case studies. - Team Support: - Actively mentor, guide, and provide supervision to junior team members to assist them in achieving their objectives. - Exercise high discretion in handling complex customer escalations, negotiations, and cross-functional collaborations across other functional areas of the firm. Qualifications - Typically requires a Bachelor’s degree and a minimum of 6 years of related experience; or a Master's degree with 4 years of experience; or equivalent work experience. - 6 to 7+ years of relevant work experience in a customer-facing customer success, account management, or strategic consulting organization. - SaaS experience with Enterprise organizations is preferred. Possesses a deep understanding of the company's products, services, and industry trends to contribute to product development. - Strong operational knowledge of bot automation and human contact centers and associated KPIs is preferred. - Ability to perform strategic discovery with customers to uncover their business objectives, articulate the value delivered by LivePerson in support of achieving those objectives, and then build a plan to achieve those outcomes. - Demonstrated leadership, strong negotiation, and conflict resolution skills with a proven ability to provide thought leadership within the customer success field. - Strong interpersonal skills and experience building strong executive relationships. - Proven track record of delivering highly-professional customer service in an ambiguous environment. - Ability to multitask, prioritize, and utilize effective time management skills to ensure that work-related activities are completed in an accurate and timely manner. - Excellent communication, presentation, listening, and cross-functional collaboration skills. Benefits - Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling for you and your immediate family members. - Life and Salary Continuance Insurance is fully paid by the company, offering peace of mind and financial security. - Health Insurance Coverage: Benefit from Medibank Health Insurance, with up to 80% of the premium paid by LivePerson (LP), extending coverage to you and your immediate family members. - Generous parental leave policy. - LP Care Days: You receive 5 additional paid "LP Care Days" per year to use for personal, family, or well-being needs. - Employee Stock Program (ESPP): Participate in our Employee Stock Participation Program and receive a discount on company shares. - Learning & Development: We actively support your professional journey with robust programs for growth and learning development, including allocated stipends. - Remote-First Model: This role is fully remote, offering excellent work-life balance and flexibility.

• Architect, Design and implement business software and underlying APIs • Work with Product Management to create delightful user experiences • Create platform-independent code that can be run on multi-browser, multi-OS environments • Play a critical role in all architecture, coding, testing, and deployment decisions. • Produce engineering specifications, delivery estimates, and implement solutions based on product requirements. • Provide technical documentation for the solutions that you implement • Collaborate with peers on specifications, code reviews, and testing. • Write unit and automated end-to-end tests to improve code quality and maximize code coverage for new and existing features. • Meet KPIs for engineering team and be responsible for them on a weekly basis • Communicating with customers and partners to be able to provide business value and engineering value to the problems at hand. • Participate in daily standups, sprint planning sessions, grooming sessions, and retrospectives.

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance • Design complex high performance backend services using NodeJS • Development of technical specifications and documentation • Debug production issues and help maintain existing code • Participate in on-call rotations • Work with Bots & Automation team in building next generation bot runtime platform

Role Description The Support Engineer II (L2) is a fully qualified, professional and Subject Matter Expert (SME) who provides advanced technical assistance within a 24/7 global operation. Reporting to the Support Engineer Manager, this role sits within our Global Services organization. You will act as the primary technical focal point for complex investigations, bridging the gap between customers, field teams, and Engineering to resolve uncommon incidents and promote platform stability. The single most important outcome for this role is the successful resolution of escalated, high-impact technical cases while proactively guiding internal and external stakeholders to meet all Service Level Targets (SLTs). Key Responsibilities & Impact - Advanced Case Management: Own the end-to-end investigation and resolution of complex and uncommon technical cases escalated by customers, acting as the SME for assigned technical areas. - Engineering Collaboration: Report, track, and promote issues and bugs with Engineering, working closely with product leaders and developers to ensure long-term fixes. - Stakeholder Guidance: Educate and proactively guide internal field teams and external customers with advanced technical knowledge, troubleshooting tools, and specialized methods. - Process Excellence: Manage escalated incidents across multiple channels to consistently meet or exceed SLTs and KPIs. - Technical Leadership: Assess unusual circumstances using sophisticated analytical techniques to identify root causes and suggest creative variations in troubleshooting approaches. - Knowledge Management: Create and maintain high-quality technical documentation and runbooks to improve team efficiency and scale support capabilities. Qualifications - Typically requires a minimum of 4 years of related technical experience with a Bachelor’s degree, or 2 years with a Master’s degree, or equivalent practical experience. - Complete knowledge and full understanding of professional disciplines within technical support, including the ability to resolve a wide range of issues in creative ways. - Proven ability to work on problems of diverse scope where analysis of information requires evaluation of identifiable factors and the adaptation of existing approaches. - Exceptional communication skills with the ability to enhance relationships and networks with senior partners, often requiring persuasion and the adaptation of style to differing audiences. - A proactive mindset with the ability to work independently, determining methods and procedures on new assignments and acting as a facilitator or team leader when necessary. - Ability to work in a 24/7 or business hours role, displaying a calm demeanor in critical situations. Benefits - Health & Wellbeing: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling for you and your immediate family members. - Your Life and Salary Continuance Insurance is fully paid by the company, offering peace of mind and financial security. - Benefit from Medibank Health Insurance, with up to 80% of the premium paid by LivePerson (LP), extending coverage to you and your immediate family members. - Time Away & Flexibility: Generous parental leave policy. - You receive 5 additional paid "LP Care Days" per year to use for personal, family, or well-being needs. - Participate in our Employee Stock Participation Program and receive a discount on company shares. - We actively support your professional journey with robust programs for growth and learning development, including allocated stipends. - This role is fully remote (#LI-Remote), offering excellent work-life balance and flexibility.

Title: Senior Technical Product Manager - Platform & Integration Job Description: Location: Berlin, Germany Remote Status: Fully Remote (#LI-Remote) LivePerson (NASDAQ: LPSN) is a leader in trusted enterprise conversational AI and digital transformation. The world's leading brands use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes. Fast Company named LivePerson the #1 Most Innovative AI Company in the world. Position Overview This candidate will join the LivePerson Platform Product team and be responsible for Core Platform & integration, including Authentication, Secure forms, Security products and FaaS. This is a highly strategic area, handling the processing of billions of messages and routing conversations between brands and their customers efficiently. Our goal is to ensure seamless, intelligent, and scalable message delivery to enhance customer interactions. As the Senior Product Manager for Platform & Integration, you will lead the strategy for high-scale infrastructure, focusing on Authentication, Security, and FaaS. You will oversee the development of secure, scalable architectural components that ensure the core platform handles billions of interactions with peak reliability. By collaborating with Engineering and other stakeholders, you’ll transform technical requirements into innovative security and integration solutions for global brands. Ultimately, your leadership will ensure our foundational platform capabilities deliver a seamless, robust, and intelligent environment for enterprise customers. You Will: Key Responsibilities & Impact - Product Strategy: Develop and articulate a clear product vision and strategy for Core Messaging, ensuring alignment with the company's goals and strategic advancements. - Feature Prioritization: Define, review feature requests, and prioritize product features and enhancements based on customer feedback, market research, competitive analysis, and business objectives, focusing on message processing, real-time routing, and system scalability. - Roadmap Planning: Create and maintain a detailed product roadmap, outlining key milestones, dependencies, and timelines for delivering new platform capabilities that enhance messaging performance and agent matching. - Cross-Functional Collaboration: Work closely with Engineering, Infrastructure, Cloud, AI/ML teams, Sales, and Customer Success to align priorities and drive execution of platform improvements that optimize system performance and reliability. - Scalability and Performance: Champion a platform-first approach, ensuring the Core Messaging infrastructure is designed for high availability, low latency, and the ability to process billions of messages with optimal efficiency. - Market Analysis: Conduct ongoing research and analysis to identify emerging trends in large-scale messaging, AI-driven routing, and competitive landscape insights to inform platform evolution. - Customer Engagement: Engage with enterprise customers, partners, and internal stakeholders to gather insights on performance bottlenecks, pain points, and evolving needs, translating feedback into actionable product improvements. - Go-to-Market Strategy: Partner with Marketing, Sales, and Customer Success teams to develop go-to-market strategies, ensuring seamless adoption of new platform features and driving overall business impact. - Performance Tracking: Define key performance indicators (KPIs) and metrics to measure the effectiveness of Messaging capabilities, leveraging data to optimize performance, reduce latencies, and improve message delivery accuracy. - Thought Leadership: Stay informed about advancements in distributed messaging systems, cloud-native architectures, and best practices in high-scale messaging, sharing insights to drive platform innovation. You Have: Required Skills & Qualifications - Bachelor's degree in Computer Science, Engineering, Business, or a related field (MBA preferred). - 5+ years of experience in product management, with a track record of successfully launching and managing SaaS products or platforms. - Deep understanding of API, messaging systems, high-scale data processing, event-driven architectures, and cloud infrastructure. - Proven ability to develop and execute product strategy, prioritize features, and drive product roadmap planning in a fast-paced, agile environment. - Strong analytical skills, with the ability to gather and interpret data, identify trends, and make data-driven decisions. - Excellent communication, collaboration, and leadership skills, with the ability to influence and inspire cross-functional teams. - Experience working with enterprise customers and a strong customer focus, with the ability to empathize with customer needs and pain points. - Passion for innovation, creativity, and solving complex problems to deliver impactful solutions. Our Benefits & Perks We are committed to supporting the complete well-being, health, financial security, family, and professional growth of our permanent employees. Financial Security & Growth - Additional Pension scheme: deferred pension scheme (LivePerson contributes 20%), ESPP and annual bonus depending on achievements - Equipment: Internet and Mobile reimbursement - Development: Access to internal professional development resources. Time Away & Family Support - Flexible Paid Time Off (PTO): Personal time off 33 days , vacation (28 days) and care days (5) - Paid Public Holidays. Volunteering Days: Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative or holding an “Ehrenamt”, just let us know! We're here to help you create a meaningful impact. Workplace Flexibility - Remote-First Model: Be flexible, work flexibly and from anywhere - no defined working hours or boundaries with offices in Mannheim and Berlin - Monthly Connection: Join our monthly connection pizza day in the office! Why You’ll Love Working Here As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace, and recognized by Gartner as a leader in the Conversational AI space. Belonging at LivePerson: Equal Opportunity Employer We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by US Federal, State, or Local law. Accessibility Commitment LivePerson is dedicated to the accessibility needs of our applicants and employees. We provide reasonable accommodations to job applicants with disabilities. Applicants who require a reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. Important Candidate Notice The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. The phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information, and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

• Own the design and implementation of critical backend components. You will build high-volume, low-latency applications for mission-critical systems, ensuring high availability and performance. • Collaborate closely with the Bots & Automation team to architect and build a next-generation bot runtime platform. • Create reliable, scalable, and high-performance services. Your work will require a deep understanding of Computer Science fundamentals and practical experience building large-scale distributed systems. • Design and develop secure, scalable REST-based backend services. • Serve as a leader and mentor to other engineers, fostering a culture of technical excellence and continuous improvement. • Debug production issues, maintain existing codebases, and ensure the stability of the platform. You will participate in on-call rotations to support mission-critical services. • Develop technical specifications, architecture documentation, and ensure all software complies with strict security standards.

• Perform comprehensive spend analysis to identify cost-saving opportunities and trends across different categories. • Lead and manage RFx (RFP, RFI, RFQ) processes, including vendor identification, bid evaluation, and selection. • Support the negotiation of commercial terms and collaborate with Legal to ensure compliance with corporate standards. • Partner with department leaders to understand their sourcing needs and provide data-driven recommendations. • Monitor vendor performance and lead periodic business reviews to ensure service level agreements (SLAs) are met. • Stay current on market trends and industry benchmarks to inform sourcing strategies. • Identify and implement process enhancements to streamline the "Procure-to-Pay" workflow.

Role Description As a Customer Response Specialist, you'll be responsible for promptly addressing customer inquiries and concerns via phone, email, web messaging, or alternate channels. Your primary goal will be to provide exceptional customer service by resolving issues efficiently and ensuring a positive customer experience. This role involves using various software systems to access customer accounts, monitor and diagnose customer-specific alerts, document interactions, and escalate complex issues when necessary. Success in this position requires strong interpersonal skills, empathy, and the ability to adapt to different organizational and customer needs. In this role, you'll collaborate closely with the Network Operations Center (NOC), Technical Support Engineers, and Engineering teams to manage incidents and resolve complex issues efficiently. You'll serve as a liaison between customers and internal teams, facilitating clear communication and updates on issue resolution progress. In this role, you will be: - Correctly prioritizing cases in real-time based on existing definitions - Identifying and effectively managing crisis scenarios, including high-priority issues - Performing customer-facing incident management responsibilities - Managing break/lunch assignments to ensure adequate coverage - Effectively leveraging team members to meet SLAs in times of high volumes to minimize missed support opportunities - Promoting high NPS - Being the technical and soft skills lead, ensuring that established processes and procedures are followed - Promoting effective communication between team members - The Point of Contact for internal customer questions - Answering web messaging conversations and phone calls from customers, and managing inquiries from internal teams - Monitoring, diagnosing, and proactively communicating customer-specific alerts internally and externally Qualifications - Communicating effectively with customers regardless of their English proficiency or technical skills - Prioritizing competing inquiries to ensure all customers are serviced according to established SLAs - Simplifying technical information for easy understanding - Applying a proactive and analytical mindset to question and improve established processes and procedures - Naturally curious about exploring technical challenges and solutions - Demonstrating competent knowledge of HTML and CSS - Troubleshooting REST/SOAP APIs - Applying networking knowledge, including IP addresses, firewalls, and web filters - Using browser-based tools to troubleshoot reported issues - cache, cookies, and network tab/dev tools - Diagnosing issues using log analytics and monitoring tools - Additional skills (Plus): SQL for reading and writing queries - Additional skills (Plus): Troubleshooting in JavaScript - Additional skills (Plus): Prior experience in Leadership roles Requirements - 3+ years of experience in a technical role, support preferred - Obsession with providing an exceptional customer experience - Ability and willingness to work in shifts in a 24x7 operation, including nights, weekends, and holidays - Displays a calm demeanor in critical situations - Ability to work independently and also as part of a collaborative team - Leads by example with a strong commitment to our company values - Strives for continuous improvement and long-term success within the role and team - Excellent English language skills in written and spoken communication - Hands-on experience with front and backend application support Benefits - Health: medical, dental, and vision - Time away: 28 vacation days - Development: Generous tuition reimbursement and access to internal professional development resources - Additional: Food Vouchers - Multisport card

Role Description We are seeking a Senior Engineering Manager to lead our globally distributed Data Services team across Europe, Israel, and India. This is a high-impact leadership role responsible for both platform evolution and organizational scaling, including establishing and growing our data engineering hub in India. You will own systems that sit at the core of LivePerson’s near-real-time data platform, streaming, processing, storing, and serving both meta data and content for conversations at massive scale, enabling analytics, AI application, and customer integration. This role combines: - Deep technical leadership in distributed data systems - Strong execution across global teams - Strategic ownership of platform modernization Key Responsibilities & Impact - Lead & Scale a Global Engineering Organization - Build, lead, and grow a high-performing, distributed team across EU, Israel, and India - Drive a culture of ownership, accountability, and operational excellence - Own the Data Platform Implementation and Support - Evolve the architecture for near-real-time data platforms - Lead design decisions across streaming, storage, indexing, and access layers - Ensure systems are scalable, resilient, and aligned with long-term product strategy - Deliver at Scale - Partner with Product and Architecture to translate vision into executable roadmaps - Drive delivery of a large fleet of microservices running on Kubernetes (GKE) - Ensure predictable, high-quality releases across a complex distributed system - Modernize the Data Stack - Lead migration from legacy Hadoop/Spark environments to modern platforms such as Databricks - Balance innovation with reliability and business continuity - Reduce system complexity while improving performance and cost efficiency - Drive Operational Excellence - Define and enforce SLOs/SLAs across the data platform - Own reliability, observability, and incident response processes - Build scalable on-call and production support models across time zones - Partner Across the Business - Act as a key engineering partner to Product, Analytics, and Go-To-Market teams - Communicate technical strategy, trade-offs, and risks clearly to senior stakeholders - Align platform capabilities with customer and business outcomes Qualifications - Bachelor's degree in Computer Science, Computer Engineering, or a related field. - 10+ years in software/data engineering, with strong backend or data platform experience - 5+ years managing engineering teams, including globally distributed organizations - Strong skills in Agile methodologies. - Strong communication skills (including English language skills) and organizational skills - Proven ability to hire, grow, and retain high-performing teams Requirements - Strong background in distributed systems and large-scale data platforms - Hands-on experience with: - Streaming systems (e.g., Kafka) - NoSQL databases (e.g., Cassandra) - Search/indexing systems (e.g., Elasticsearch) - Deep understanding of real-time vs batch processing trade-offs - Experience with big data frameworks (Spark, MapReduce) - Exposure to modern data platforms such as Databricks or lakehouse architectures - Experience driving platform migrations or modernization initiatives - Experience operating microservices in Kubernetes environments (GKE preferred) - Strong focus on reliability, scalability, and observability - Strong cross-functional communication and highly organized collaboration skills. - Proven decisiveness in establishing clear ownership boundaries and sticking to decisions to mitigate delays from distributed and unclear boundaries. - Discipline to document and reference all decisions to ensure the distribution of responsibilities and ownership remains clear and backed by documentation for all stakeholders. - Ability to influence stakeholders across engineering, product, and business teams. Benefits - Financial Security & Growth - Additional Pension scheme: deferred pension scheme (LivePerson contributes 20%), ESPP and annual bonus depending on achievements - Equipment: Internet and Mobile reimbursement - Access to internal professional development resources. - Time Away & Family Support - Flexible Paid Time Off (PTO): Personal time off 33 days, vacation (28 days) and care days (5) - Paid Public Holidays. - Volunteering Days: Use them to make a difference in your community. - Workplace Flexibility - Remote-First Model: Be flexible, work flexibly and from anywhere - no defined working hours or boundaries with offices in Mannheim and Berlin - Join our monthly connection pizza day in the office!

Role Description As a Senior Client Partner, you will be a high-performing leader within our Australian Enterprise Sales organization, responsible for accelerating our growth in one of our most strategic markets. You will serve as the primary architect for large-scale digital transformations, orchestrating multi-million dollar deals that redefine how Australian’s leading brands interact with their customers. Your single most important outcome is to meet and exceed revenue growth objectives by positioning LivePerson’s AI-led value proposition to C-level stakeholders. Reporting to the Director of Sales, APAC, this role sits within our Global Sales organization and is pivotal to our expansion in the region. Key Responsibilities & Impact - Strategic Sales & Territory Leadership: - Formulate and execute a comprehensive go-to-market territory strategy to identify and qualify high-value opportunities within your target list. - Continuously build and maintain a robust sales pipeline, leveraging a variety of prospecting methods to ensure long-term revenue predictability. - Drive the end-to-end sales process for complex, transformational technology deals, ensuring a consistent track record of meeting and exceeding annual quotas. - Executive Engagement & Value Positioning: - Target and engage key decision-makers across Sales, Marketing, IT, and Contact Centers to position LivePerson as a strategic partner. - Present high-impact business cases to C-level prospects, utilizing ROI analysis and data-led insights to articulate the value of Conversational AI. - Master the MEDDPICC qualification framework to ensure rigorous deal management and accurate monthly/quarterly forecasting. - Cross-Functional Collaboration: - Act as the "CEO of your territory," orchestrating internal resources including Inside Sales, Solution Consultants, Legal, Marketing, and Professional Services to deliver seamless customer experiences. - Collaborate with the Product and Success teams to ensure the "voice of the customer" is reflected in our roadmap. - Work closely with regional partners to enhance customer experience and deliver high-quality support. Qualifications - 8+ years of professional sales experience, with at least 8+ years specifically managing large, complex enterprise software sales (multi-million dollar deals). - Proven track record of success in SaaS, BPO, e-commerce, or online marketing sales environments. - Extensive experience in Strategic Value-Based Selling, including buyer group identification and complex business case definition. - English proficiency is required to navigate the local market and global internal stakeholders. Requirements - Deep understanding of transformational technology and the ability to "nerd out" about AI applications and data-led decision-making. - Operational excellence in managing long sales cycles, with a disciplined approach to CRM hygiene and pipeline management. - Familiarity with the digital transformation landscape in Asia Pacific, including local consumer behaviors and enterprise procurement processes. Benefits - Health & Mental Support: Access a confidential and free Employee Assistance Program (EAP), providing professional counseling for you and your immediate family members. - Life and Salary Continuance Insurance is fully paid by the company, offering peace of mind and financial security. - Health Insurance Coverage: Benefit from Medibank Health Insurance, with up to 80% of the premium paid by LivePerson (LP), extending coverage to you and your immediate family members. - Generous parental leave policy. - LP Care Days: You receive 5 additional paid "LP Care Days" per year to use for personal, family, or well-being needs. - Employee Stock Program (ESPP): Participate in our Employee Stock Participation Program and receive a discount on company shares. - Learning & Development: We actively support your professional journey with robust programs for growth and learning development. - Remote-First Model: This role is fully remote, offering excellent work-life balance and flexibility.