Conversational AI that’s anything but artificial. Fast Company named us the #1 Most Innovative AI Company in the World.
QA Lead
Location
India
Posted
6 hours ago
Salary
₹360K / year
Seniority
Senior
Job Description
QA Lead
LivePerson
• Lead, hire, and develop a team of QA Engineers (II and III) running regular 1:1s, structured career development conversations, and performance reviews. • Actively participate in ongoing releases as the senior quality owner - tracking progress, unblocking the team, and holding accountability for the overall delivery of QA commitments across all active workstreams. • Own the QA strategy across all assigned product areas and development teams, ensuring test coverage standards and release governance processes align with engineering and business objectives. • Oversee the QA release process across different development teams - ensuring all releases follow the Central QA process, quality gates are enforced, and sign-off conditions are consistently met before production deployment. • Serve as the escalation point for complex defects, release-blocking quality risks, cross-team process conflicts, and resourcing concerns - and ensure the right stakeholders are engaged at the right time. • Drive the automation roadmap: set coverage targets, evaluate frameworks, and ensure CI/CD integration steadily reduces manual regression effort. • Attend and contribute to roadmap discussions, release planning, and retrospectives as a required participant. • Build a culture of shift-left testing - embedding quality thinking into design, planning, and code review across all teams, not just the test phase. • Coordinate QA planning across squads for major releases and platform migration. • Research and evaluate emerging QA tools and practices; make grounded build-vs-buy recommendations based on team capacity, product risk profile, and long-term quality goals. • Own the QA process documentation - reviewing quarterly and communicating updates to all engineering teams.
Job Requirements
- 10 or more years in QA, including at least two to three years in a lead or senior QA role with direct people-management responsibility.
- Demonstrated ability to stay hands-on in active releases - tracking delivery commitments, removing blockers, and holding the team accountable to quality outcomes without micromanaging.
- Deep understanding of release governance - experienced in overseeing go/no-go decisions, enforcing sign-off conditions, and managing quality risk across multiple concurrent releases.
- Strong technical grounding in manual testing, API and backend testing, and automation, credible enough to review the work of QA Engineers and provide substantive feedback.
- Proven experience conducting and guiding root cause analysis across frontend and backend defects, able to connect systemic quality risks to process and tooling improvements.
- Strong data instincts - able to design metrics frameworks and present a coherent quality story to non-technical stakeholders and senior leadership.
- Skilled at influencing and aligning cross-functional teams without direct authority.
- Collaborative leadership style that builds trust with engineers, product managers, and senior leaders alike.
- Some of the good-to-have qualifications.
- ISTQB Advanced or Expert certification.
- Experience scaling QA practices across distributed or multi-timezone teams.
- Background in conversational AI, NLP platforms, or high-volume real-time systems.
- Experience with GitLab CI/CD practices.
Benefits
- Personal time off 15 days - Casual (5) days, Care Days (5) & Sick Days (5)
- Medical Insurance: 8 Lakhs Family Floater that covers employee, spouse, 3 children and parents or In-laws
- Group Personal Accident: 3x of the employee’s Gross Salary
- Group Term Life: 3x of the employee’s Gross Salary
- Volunteering Days – Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative, just let us know! We're here to help you create a meaningful impact.
- Employee Stock Program (ESPP): Participate in our Employee Stock Participation Program and receive a discount on company shares, allowing you to share in LivePerson's success.
- Learning & Development: We actively support your professional journey with robust programs for growth and learning development, including allocated stipends, ensuring you reach your full potential.
Related Guides
Related Categories
Related Job Pages
More QA Engineer Jobs
Lead QA Engineer
XALT Business Consulting GmbHAtlassian Platinum Solution Partner, 100% DevSecOps, with projects in ITSM, Social Intranets, AWS, Cloud Infrastructure and IT-Consulting to make IT uncomplicated.
Role Description - Lead the build-out and modernization of the QA strategy at Deutsche Bank - Design and scale automated test frameworks — from unit to end-to-end tests - Move teams away from manual Excel-based testing toward specialized tooling (Allure, Tricentis, Xray) - Drive adoption of Cucumber + Java/JS for behavior-driven testing - Act as technical lead: coach teams, set standards, secure management buy-in - Collaborate with Release Management, DevOps, and Product Qualifications - 7–10+ years of QA and test automation experience - Strong knowledge of Tricentis, Xray, or equivalent - Solid skills in Java or JavaScript + Cucumber (BDD) - Proven experience modernizing QA in larger organizations - Ability to drive change across teams - Professional English Requirements - Allure experience (preferred) - Other test frameworks (Python, Playwright etc.) - Banking or fintech background - German language skills a plus Benefits - Permanent employment at XALT with Tier-1 client engagement - Real ownership: you are building something that lasts - Remote-first (Germany / EU / UK) - Training budget + certification support - Flat hierarchies Company Description Atlassian Platinum Solution Partner, 100% DevSecOps, with projects in ITSM, Social Intranets, AWS, Cloud Infrastructure and IT-Consulting to make IT uncomplicated.
• Design AI-based systems that: • Explore UI, APIs, workflows, and edge cases without pre-defined scripts • Generate and execute tests dynamically from product behavior • Discover bugs through exploration, not just assertions • Move beyond static automation into self-directed testing systems • Build QA agents that: • Continuously test features as development agents build them • Provide structured, actionable feedback in real time • Loop with development agents until quality thresholds are met • Validate quality across: • Web UI • Backend services • APIs • Data integrity • End-to-end user journeys • Ensure the system works as a cohesive product, not just isolated components • Automatically identify: • Functional defects • Workflow breaks • Regression issues • Performance and reliability risks • Ensure issues are: • Reproducible • Verified • Clearly explainable to humans • Build systems that: • Run continuously • Adapt as the product evolves • Increase coverage automatically over time • Define what “release-ready” means • Block releases when quality is insufficient — with evidence • Raise risks early, clearly, and decisively • Daytime hours with 4–8 hours of overlap to US Pacific, with flexibility for critical releases or audits.
Senior QA Engineer – AI Native and Agentic Systems
2070 HealthBuilding the future of healthcare, today
**What You Will Own (End-to-End) ** **1. Autonomous, AI-Driven QA ** Design AI-based systems that: • Explore UI, APIs, workflows, and edge cases without pre-defined scripts • Generate and execute tests dynamically from product behavior • Discover bugs through exploration, not just assertions • Move beyond static automation into self-directed testing systems **2. Agentic QA × Agentic Development Integration ** Build QA agents that: • Continuously test features as development agents build them • Provide structured, actionable feedback in real time • Loop with development agents until quality thresholds are met • Own the QA feedback loop as a first-class system, not a manual process **3. Full-Stack Quality Coverage ** Validate quality across: • Web UI • Backend services • APIs • Data integrity • End-to-end user journeys • Ensure the system works as a cohesive product, not just isolated components **4. Intelligent Defect Discovery & Verification** Automatically identify: • Functional defects • Workflow breaks • Regression issues • Performance and reliability risks • Ensure issues are: • Reproducible • Verified • Clearly explainable to humans **5. Continuous, Always-On QA ** • QA does not stop at “test execution” • Build systems that: • Run continuously • Adapt as the product evolves • Increase coverage automatically over time **6. Quality Ownership ** • Define what “release-ready” means • Block releases when quality is insufficient — with evidence • Raise risks early, clearly, and decisively
Role Description This is not a transitional or maintenance QA position. We are building agentic software development, and we need QA that operates at the same speed, intelligence, and autonomy as development. You will design and own an AI-driven QA system that: - Tests complex SaaS products end-to-end - Discovers bugs autonomously (without hand-written test cases) - Simulates how a new human QA engineer would deeply explore the product - Runs continuously (ideally 24×7) - Integrates directly into agentic development loops If your idea of QA is mostly writing Selenium scripts from requirements, this role is not for you. The Mission Build and operate an autonomous QA engine that: - Thinks like a human QA engineer - Acts like an AI system - Never sleeps - Never lets defects escape QA here is not a gate at the end — it is a real-time adversary to development agents until quality is proven. What You Will Own (End-to-End) - Autonomous, AI-Driven QA - Design AI-based systems that: - Explore UI, APIs, workflows, and edge cases without pre-defined scripts - Generate and execute tests dynamically from product behavior - Discover bugs through exploration, not just assertions - Move beyond static automation into self-directed testing systems - Agentic QA × Agentic Development Integration - Build QA agents that: - Continuously test features as development agents build them - Provide structured, actionable feedback in real time - Loop with development agents until quality thresholds are met - Own the QA feedback loop as a first-class system, not a manual process - Full-Stack Quality Coverage - Validate quality across: - Web UI - Backend services - APIs - Data integrity - End-to-end user journeys - Ensure the system works as a cohesive product, not just isolated components - Intelligent Defect Discovery & Verification - Automatically identify: - Functional defects - Workflow breaks - Regression issues - Performance and reliability risks - Ensure issues are: - Reproducible - Verified - Clearly explainable to humans - Continuous, Always-On QA - QA does not stop at “test execution” - Build systems that: - Run continuously - Adapt as the product evolves - Increase coverage automatically over time - Quality Ownership - Define what “release-ready” means - Block releases when quality is insufficient — with evidence - Raise risks early, clearly, and decisively What Success Looks Like - Bugs are found before humans see them - QA coverage grows without linear human effort - Development speed increases because QA is faster - QA agents actively challenge dev agents - Releases feel boring — because nothing breaks Schedule Daytime hours with 4–8 hours of overlap to US Pacific, with flexibility for critical releases or audits. Who You Are You think of QA as a system design problem, not a checklist. You’re excited by: - Autonomous systems - AI-driven exploration - Replacing manual effort with intelligence - Designing feedback loops, not just test suites You’re uncomfortable with: - Manually writing hundreds of brittle test cases - QA that reacts instead of anticipates - Automation that breaks every sprint Required Experience - 3+ years in QA (manual + automation) — foundation matters - Strong understanding of: - SDLC - Test strategies - Failure modes in complex SaaS systems - Hands-on experience with: - UI automation (Playwright / Cypress / Selenium) - API testing - Demonstrated use of AI in QA beyond basic test generation - Autonomous testing - AI-assisted exploratory testing - Intelligent test orchestration - Ability to explain how AI systems decide what to test next Strongly Preferred - Experience designing QA frameworks or platforms - Experience integrating QA into CI/CD at a system level - Performance / reliability testing - Healthcare or regulated systems experience - Prior work where QA influenced architecture decision Benefits - Remote-first - Equipment stipend - Local holidays (India) - Learning budget (QA, security, cloud, AI tools)


