Conversational AI that’s anything but artificial. Fast Company named us the #1 Most Innovative AI Company in the World.
Security Engineer II
Location
United States + 1 moreAll locations: United States | Canada
Posted
2 days ago
Salary
0
Seniority
Mid Level
Job Description
Security Engineer II
LivePerson
Role Description In this role, you will have the opportunity to: - Design, build, and maintain security measures to protect LivePerson's computer systems, networks, and information. - Identify and define security needs for our systems, following industry best practices and rules. - Create detailed security plans for our computer systems, both our own and those we use in cloud services. - Collaborate with other teams to find, fix, and reduce security issues in our cloud systems, software, and processes. - Write clear instructions and procedures for our security practices. - Set up and fix problems with security tools and services. - Develop technical solutions to make our systems more secure and automate repetitive security tasks. - Serve as a key expert to help Security Analysts and external security partners with complex issues. - Ensure the security of all IT and operations areas so our systems work well, and our data stays private, accurate, and available. - Document, monitor, and report on various security systems and processes to make sure our systems and data are secure and working correctly. - Help choose the best security tools with other teams to meet the company's needs. - Test, maintain, and improve our security solutions to meet the highest security standards. - Work closely with IT and System teams to strengthen the security of our cloud and infrastructure tools, following security rules and best practices. - Analyze data from systems to find any unusual or potentially harmful activity. - Be available to respond to urgent security issues outside of regular work hours (on-call rotation). Qualifications - Hands-on experience working with multiple cloud services. - Practical experience with networking, and systems like Elastic, OKTA, IDM, AD, JAMF, Windows, Linux, and MacOS. - Experience in responding to security incidents and analyzing system logs. - Familiarity with Python or other scripting languages. - At least 3 years of experience in IT or System teams within a software or cloud-based company. - Experience creating and working with procedures, reports, service level agreements (SLAs), and escalation processes. - Ability to perform well under pressure in fast-changing environments. - Strong communication and teamwork skills, including excellent written and spoken English skills. - Good problem-solving skills and the ability to stay calm under pressure. - A valid Comptia CySA+ certification. Requirements - You need to be available to provide support during US business hours. - This job includes being part of an on-call rotation for after-hours support. - Strong interpersonal skills are important. - Critical thinking abilities are necessary. - Attention to detail is required. - You should be able to manage your tasks and meet deadlines. - The ability to work independently with minimal supervision is important. Benefits - Your entrepreneurial spirit will be supported. - We love team members who chase down their big ideas, become experts, help colleagues, and own their work. - We are proud to be on Fast Company's list of Most Innovative Companies and Newsweek's list of most-loved workplaces. - The option to work remotely has helped shape who we are today. - Employees choose the environments that work best for them from anywhere in North America.
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