Infrabyte Technology Solution Pvt Ltd

Role Description This is a remote position. - Experience: 7 years - Contract role (Remote) - Must Have: Salesforce Health Cloud, Lifescience/Pharma Hands-on - Immediate Joiners - Experience Above 6 years - Domain: HLS/Pharma - Skills: Salesforce CRM, experience in Salesforce health cloud/life sciences cloud/Experience Cloud, knowledge of compliances Qualifications - 8+ years of experience as a Business Analyst in CRM or Life Sciences domain. - Hands-on experience with Salesforce Health Cloud; familiarity with Pharma CRM processes preferred. - Strong understanding of patient onboarding, case management, benefit verification, and financial assistance workflows. - Experience with data migration and integration projects in regulated environments. - Excellent documentation skills (BRD, FSD, process flows, user stories). - Proficiency in Azure DevOps. - Strong communication and stakeholder management skills. Requirements - Requirement Gathering & Analysis - Conduct workshops, interviews, and process mapping sessions with Valeris business teams, patient support services, and field operations. - Translate high-level business needs into detailed functional requirements and user stories in Jira/Azure DevOps. - Capture regulatory, compliance, and security requirements (HIPAA, GDPR, life sciences validation). - Solution Design Support - Collaborate with Salesforce Solution Architects to ensure alignment of requirements with Salesforce Health Cloud capabilities. - Participate in creation of wireframes, UI/UX mockups, and process flow diagrams. - Review solution designs and provide feedback to ensure traceability to requirements. - Data & Integration Readiness - Support data mapping, migration planning, and validation activities in collaboration with data migration specialists. - Assist in defining integration requirements for benefit verification, prior authorization, document management, and financial assistance systems. - Testing & Validation - Coordinate with QA teams to ensure requirements coverage and traceability. - Participate in defect triage and resolution. - Change Management & Training - Support creation of user guides, training material, and adoption plans for case managers, field reps, and contact center agents. - Facilitate stakeholder sign-offs and approvals for each release/migration wave. - Governance & Reporting - Provide weekly updates to project governance boards on requirements progress, risks, and dependencies. - Maintain a central repository of requirements, decisions, and change requests. Benefits - Salesforce Certified Administrator or Business Analyst Certification. - Certification in Salesforce Health Cloud (preferred).

Role Description This is a remote position. Develop and enhance Salesforce Health Cloud solutions using Apex and Lightning Web Components (LWC) to support healthcare business workflows. Collaborate with stakeholders to translate requirements into scalable designs, integrations, and clean, maintainable code. Ensure quality delivery through testing, troubleshooting, and performance optimization across the full development lifecycle. We are seeking a skilled and innovative Developer to join our dynamic team. The ideal candidate will be responsible for: - Designing, implementing, and maintaining software applications. - Working closely with project managers, engineers, and other developers to ensure the development and deployment of high-quality software solutions. - Analyzing user needs, testing new software, and resolving any issues or bugs that arise. - Building high-quality, innovative, and fully performing software that complies with coding standards and technical design. Qualifications - Proficiency in Lightning Web Component. - Extensive knowledge of Salesforce Platform. - Strong understanding of Object-Oriented Programming (OOP). - A Bachelor's degree in Computer Science, Information Technology, or a related field is required. Requirements - Design, code, and debug applications in various software languages. - Perform software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, and software reliability analysis. - Perform software testing and quality assurance. - Support, maintain, and document software functionality. Preferred Skills - Familiarity with JavaScript and HTML/CSS. - Experience with RESTful APIs and API integrations. - Knowledge of SQL and database management. - Understanding of Agile/Scrum development principles. - Proficiency in Python or Java. - Experience with version control systems like Git. - Knowledge of cloud services like AWS or Azure. - Familiarity with front-end frameworks like React or Angular. - Understanding of DevOps principles and tools. - Experience with test-driven development and automated testing frameworks. Experience - Between 5 to 8 Years.

This is a remote position. Salesforce Marketing Cloud(Architect level) - MC Advanced Cross Channel,Salesforce Platform Experience : 10+years Contract role Not Applicable for Lessthan 10yrs(need only Architect profiles) Immediate Joiners Remote Key Responsibilities 1) Architecture Solution Design Define target architecture for Data Cloud: Data Streams, Data Lake Objects (DLOs), Data Model Objects (DMOs), Calculated Insights, Identity Resolution rules, and Data Spaces. Map source systems unified profile (Sales, Service, Commerce, Marketing, Web/App, POS, ERP, AdTech, offline).Establish golden record strategy (deterministic/probabilistic matching, survivorship rules).Design real-time and batch ingestion patterns, cataloging, and lineage. 2) Data Ingestion Harmonization Architect connectors (Sales/Service Cloud, Marketing Cloud, Commerce, MuleSoft, S3, Kafka/Event Bus, Snowflake/Databricks, REST).Define harmonization: schema mapping, unification, transformations, calculated insights/metrics, enrichment (e.g., geos, lifecycle, LTV, churn).Implement consent preference models aligned to GDPR, CCPA/CPRA, CANSPAM, CASL. 3) Identity Resolution Profile Unification Design identity graphs and identity rulesets (deterministic fuzzy/probabilistic as needed).Define survivorship logic (field-level precedence, recency, source trust scoring).Optimize profile stitching performance, data quality, and monitoring. 4) Segmentation, Activation PersonalizationArchitect audience segmentation (rule-based, AI-driven, calculated insights).Enable activation to downstream channels: Marketing Cloud/Journey Builder, Personalization (Interaction Studio), Sales/Service, Commerce, Ad platforms, Mobile, Web SDKs.Define real-time eventing patterns for triggers (web/app interactions, service events, lifecycle milestones). 5) Governance, Security Compliance Implement Data Spaces, data classification, PII handling, field-level security, and data minimization.Establish data retention, purging, obfuscation, and audit trails. Ensure compliance with privacy-by-design, consent propagation, and DSR (Data Subject Requests). 6) DevOps, Observability OperationsSet up CI/CD for Data Cloud metadata (where supported), configuration versioning, and environment strategy.Define monitoring, alerting, and SLAs for pipelines, match jobs, and activations.Create runbooks, backup/restore, and disaster recovery procedures. 7) Stakeholder Management Delivery Translate business goals into architectural blueprints and implementation roadmaps.Lead architecture reviews, estimation, and technical governance across squads.Partner with Marketing, CRM, Data/Analytics, Privacy/Legal, Security teams; mentor engineers.

This is a remote position. Below AI tools required along with CPQ. AI tools -Agent force or Claude coding . Any development with Claude. Requirement CPQ Developer + AI Primary Skills CPQ & Sales cloud, Apex, LWC (All are mandatory) with AI Experience Range: 7.6-10 years Shift Timing : 2-11PM Contract role

This is a remote position. Salesforce Business Analyst(7- 11yrs) Remote Interview process? L1 + L2 Shift timings – 12:00 PM to 9:00 PM IST experience – 8-12 Years Immediate start required Job Description: BA- strong in excel, have experience creating process flow diagrams, preferably on visio tool, strong in data management. Salesforce and SAP experience is good to have not mandatory. But chances will grow in that case. Experience – 8-12 Years Notice - Immediate