InfoTrust

Role Description InfoTrust is hiring its first senior product leader as the VP of Product Management, to own the strategic evolution and commercial success of our unified product platform. You will partner closely with Engineering, Sales, Marketing, and Customer Success, and set the standard for what world-class product management looks like at InfoTrust. It is a build-and-ship role with a real mandate: inheriting strong momentum and existing work while bringing the clear-eyed judgment to elevate our foundation and talented team that built it. Our purpose is to make marketing data trustworthy enough to serve the people behind the screen, not just the marketers who use it, and the abundance the company creates helps fund our founders' philanthropic work in medical research and children's health. Your Scope and the Team In this role, you will directly lead two to three Product Managers (PMs). Beyond your direct team, you are the product leader that the rest of the company learns from. In this leadership role where you will establish the modern product operating model from the ground up, set a world-class standard for product discipline, and turn technical velocity into direct commercial market value. Responsibilities - Unify the Platform: Own the sequenced roadmap that consolidates our suite of tools into a single, cohesive platform with unified login and pricing including a path to new capabilities beyond our current offerings. - Drive Strategic & Commercial Success: Translate market signals, user needs, and competitive dynamics into a sequenced roadmap that drives measurable revenue growth through successful product launches, expansion within our existing customer base, and competitive wins in target accounts. - Establish Product Operational Excellence: Establish a standardized Product Development Life Cycle that Engineering, Marketing, Sales, and Customer Success trust and use measured by predictable releases, fewer late stage surprises, and faster time from concept to production. - Lead and Mentor: Actively develop your direct reports and mentor others across the organization into more effective product managers with greater independence. - Foster Cross-Functional Alignment: Ensure Sales knows what they are selling, Marketing owns the platform narrative, and Customer Success has the tools to deliver, making the roadmap one unified conversation across the company. What Success Looks Like (Timeline & Goals) - Your First 90 Days: - Days 1 to 30 (Learn & Diagnose): Get to know the business, Product Managers, engineering leadership, and cross-functional partners. Learn the product suite deeply and form an independent view on our current roadmap, Product Requirements Documents, and customer discovery metrics. - Days 31 to 60 (Propose & Begin): Share your strategic proposal with executive leadership. Begin implementing foundational improvements to how we build products such as sharper specs, clearer prioritization, and faster cycle times. - Days 61 to 90 (Execute at Velocity): Fully integrate refined ways of working so that the team is predictably shipping against a clearer, evidence-backed roadmap with tight R&D alignment. - Your 12-Month Scorecard (Tangible Outcomes): - Commercial & Product Unity: Measurable progress toward our ARR goal by unifying our tools under a single platform with one login, clear module roadmaps, and expansion in our enterprise base. - A Trusted Operating Model: Fast feedback loops and a noticeable acceleration from concept to production, resulting in predictable releases and zero late-stage surprises. - Team & Craft Elevation: A noticeably more effective product team across the company with clear ownership, sharper specs, and a standardized process leveraged by both direct reports and others in the organization. Qualifications - 8+ years in product management with a proven track record of taking a B2B SaaS product from early stage to meaningful, scaled growth. - Strong player-coach instincts; enjoy developing others as much as doing the work itself, and can carry hands-on technical Product Management work yourself, rather than just directing it. - Deep domain proximity in MarTech, analytics, data infrastructure, or enterprise observability, with experience presenting technical concepts credibly to Digital IT buyers. - Equally fluent in a customer discovery interview, an executive roadmap defense, or an engineering architecture debate. - Strong point of view on AI-augmented ways of working, from using AI tools in your own workflow (like writing specs for AI coding agents) to exercising sound product judgement when designing AI-driven, agentic products. Bonus - Direct experience working within the Google Marketing Platform (GMP) or reseller ecosystem. - Experience helping a traditional services or hybrid business successfully transition into a scaled product-led company. You shouldn’t apply if - You want a pre-packaged corporate playbook handed to you on day one; you must be excited to independently diagnose problems and chart the path forward. - You prefer to operate strictly inside R&D this role requires intense cross-functional collaboration, customer-facing discovery, and close alignment with sales and customer success. Logistics - Must be authorized to work in the United States for any employer. - Travel Requirement: 10-20% travel required, including at least quarterly travel for leadership collaboration, team alignment, and strategic planning. Benefits - Health/vision/dental insurance with employer-sponsored premiums. - Unlimited PTO. - A generous parental leave program. - 401k plan with company match. - Tuition reimbursement. - And much more. Company Description At InfoTrust, employees are deeply connected to our core values and have the opportunity to make a meaningful impact and be their best selves every day. Our Core Values include: - Earn Trust: Deliver on what you promise. - Be Respectful: Don't be an ahole. - Promote Diversity: Seek understanding and be inclusive. - Take Ownership: There is no "they.” Take initiative. - Grow Every Day: Learn and apply. - Contribute With Passion: Desire to do good. Give to grow. At InfoTrust, we believe our success is someone else’s miracle. Giving back to the communities in which our team members live and work is a key part of who we are; we made this “official” with the formation of the InfoTrust Foundation, a registered 501(c)(3) nonprofit organization.

• Own quality strategy to ensure SaaS solution meets reliability standards • Partner with stakeholders to define quality metrics and testing strategies • Design and execute comprehensive test plans for high-priority features • Serve as quality voice in planning and requirements discussions • Define, refine, and monitor QA processes to champion quality-first culture

• Visual Identity & Brand Activation: Own and maintain the InfoTrust brand guidelines, ensuring cohesion in typography, color theory, and identity systems across all global touchpoints. • Multi-Platform Design: Execute high-fidelity digital assets for web, social, and email, alongside complex print production needs including packaging and vendor-ready file delivery. • Product & UX Design: Utilize Figma to establish wireframes, components, and design systems, applying accessibility (WCAG) and usability best practices to support product development. • AI-Augmented Workflow: Strategically use tools like Midjourney, Adobe Firefly, and Claude Design to accelerate production while exercising expert judgment on design quality. • Design Operations: Organize and maintain design libraries, naming conventions, and versioning to ensure a seamless handoff for developers and other stakeholders. • Leadership & Mentorship: Provide clear creative direction and feedback to freelancers and vendors, championing a culture where design is treated as a strategic asset rather than a commodity.

• act as a central support engine for our marketing team • apply foundational marketing knowledge to execute multi-channel campaigns • leverage AI tools and ensure operational excellence across digital presence • schedule and draft engaging social posts using Sprout Social • create and maintain precise UTM parameters for campaigns • set up and assist with ad campaigns on platforms like Meta, LinkedIn, and Google Ads • work through assigned Jira tickets with clear communication • pull weekly reports from GA4, LinkedIn, Meta, and Sprout • structure creative briefs into effective prompts for AI tools • manage event timelines, vendor lists, and RSVPs

• Design, implement, and maintain automated test scripts for functional, regression, and performance testing • Develop scalable and maintainable test automation frameworks using tools such as Selenium, PyTest, Cypress, Playwright, or equivalent • Integrate automated tests into CI/CD pipelines (e.g., Jenkins, GitHub Actions, Azure DevOps) • Collaborate with developers, DevOps, and product teams to ensure test coverage across microservices and cloud-based architectures (AWS, Azure, or GCP) • Validate and query data across SQL and NoSQL databases for test data setup and troubleshooting • Perform API testing using tools like Postman, REST Assured, or similar frameworks • Advocate for testability, quality, and engineering best practices across the development lifecycle

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are looking for a Senior Product Designer who is obsessed with Simplicity. Your job is not to build dashboards with 50 widgets. Your job is to build a "Command Center" that tells the user exactly one thing: "Are you safe, or is something broken?" You will design the interface that allows a single human to manage thousands of digital properties without drowning in data. You will tackle one of the most persistent bottlenecks in the enterprise software space: the "Service-to-Value Gap." Your challenge is to design a federated product suite that transforms high-friction, manual workflows into a frictionless, automated experience. What You’ll Do: - Design a unified "Single Pane of Glass" that orchestrates multiple sub-applications. - Collaborate directly with Subject Matter Experts to extract "manual service logic" and synthesize it into elegant, automated product flows. - Design "Safe-to-Fail" environments, bulk-action frameworks, and intelligent defaults for non-technical users. - Define how users interact with an autonomous "Agentic Layer." - Build and maintain a scalable design system that supports rapid development across multiple technical domains. Qualifications - 5+ years of experience in UI/UX or Product Design, specifically for B2B SaaS, Enterprise Software, or Complex Data Applications. - A portfolio is mandatory, showcasing case studies that demonstrate simplification. - Proficiency in Figma (Components, Variables, Auto-Layout). - Experience with Logic & State Mapping Tools (such as Miro). - Comfortable with Node-Based UI Design, Node.js, and Vue.js. - Ability to understand technical constraints and design around them. - Ability to defend design decisions using logic rather than feeling. Requirements - Experience designing for Data Governance, Analytics, or DevOps tools is a bonus. Company Description

About InfoTrust InfoTrust is a global, privately-owned consulting and solutions agency dedicated to unlocking the power of data to drive marketing performance and business growth. We specialize in digital analytics, media enablement, and privacy-centric solutions that help the world’s largest brands optimize their marketing strategies. Our culture is built on passion, ownership, diversity, trust, respect, and continuous growth—values that have earned us multiple "best places to work" awards, including a Great Place to Work certification and recognition as the #1 place to work in Ohio. About this Role: The Customer Solutions Advisor is a pivotal role responsible for fostering deep, strategic partnerships with InfoTrust's customers and successfully renewing commercial relationships year over year. Acting as a trusted advisor, you will leverage a profound understanding of analytics and privacy-centric solutions to drive retention, identify growth opportunities, and ensure customers derive maximum value from their investments. You will command executive-level conversations, managing the intersection of technical delivery and business strategy to position InfoTrust as a long-term strategic partner. Responsibilities of the Customer Solutions Advisor: Strategic Account Management: Build and nurture strong, multi-level relationships with key stakeholders, ranging from day-to-day contacts to executive leadership (VPs, SVPs, C-level), while proactively monitoring data consumption and usage to maintain high satisfaction levels. Revenue Growth & Contract Management: Lead the renewal process for all aligned accounts with the goal of meeting and exceeding retention targets. You will manage contract dates, drive renewals to signature, and identify upsell opportunities to increase Spend Under Management (SUM). Value Articulation & Education: Confidently present InfoTrust’s analytics and privacy-centric solutions, articulating their value and ROI to marketers through data-driven insights and storytelling. You will act as an educator, helping clients understand how the AdTech ecosystem and Google platforms solve their specific business challenges. Customer Success Planning: Develop and lead customer-centric success plans tailored to unique client goals. This includes facilitating Executive Business Reviews (QBRs/ABRs) to assess progress, present value, and strategize future initiatives. Cross-Functional Collaboration: Partner closely with Sales, Delivery, and Business Units to ensure seamless customer onboarding and efficient resolution of issues. You will actively gather feedback to inform solution development and improve the overall customer experience. You could be a great fit if: You possess 4+ years of experience in account management, customer success, or a related field, with a focus on revenue growth, retention, and contract management. You have a strong working knowledge of the Google Marketing Platform (GA4, CM360, DV360) and the digital advertising industry , with the ability to explain complex technical concepts to non-technical stakeholders. You demonstrate excellent presentation and communication skills , capable of building rapport and commanding credibility with executive-level stakeholders. You have a proven track record of analyzing customer data to identify opportunities for growth, expansion, and risk mitigation. You are comfortable managing contract negotiations , including renewals and upselling strategies, and are motivated by achieving retention targets. You love growth -- you love to focus on upskilling yourself, your clients, and staying on top of recent industry trends. You enjoy working cross functionally and can share experiences where you navigated the dynamics of working with sales, delivery, and client teams. Bonus: AI Fluency: Experience applying artificial intelligence tools and principles to enhance productivity and decision-making workflows. Technical Acumen: Familiarity with Tag Management Systems (GTM, Tealium) or server-side tagging concepts. You shouldn’t apply if: You prefer a purely back-end technical support role and are uncomfortable with commercial responsibilities, such as negotiating contracts or carrying a renewal target. You do not enjoy presenting to groups or leading high-stakes meetings with executive stakeholders. Logistics: Must be authorized to work in the United States for any employer. This role requires the ability to travel approximately 15% of the time (or twice a quarter) for client meetings and events. We offer flexible work options to suit your preferences and lifestyle. You can choose to work from our office located in Cincinnati, or opt for a hybrid model. Additionally, for those who prefer remote work, we offer the opportunity to work 100% remotely , but prefer you reside in one of the following states: Ohio, Florida, Georgia, Illinois, Indiana, Kentucky, Virginia, Vermont, Pennsylvania, Texas, Utah, or Washington. Why work here? At InfoTrust, employees are deeply connected to our core values and have the opportunity to make a meaningful impact and be their best selves everyday. Our Core Values include: Earn Trust: Deliver on what you promise. Be Respectful: Don't be an a**hole. Promote Diversity: Seek understanding and be inclusive. Take Ownership: There is no "they.” Take initiative. Grow Every Day: Learn and apply. Contribute With Passion: Desire to do good. Give to grow. At InfoTrust, we believe our success is someone else’s miracle. Giving back to the communities in which our team members live and work is a key part of who we are; we made this “official” with the formation of the InfoTrust Foundation, a registered 501(c)(3) nonprofit organization. Learn more here. Benefits: Benefits include, but are not limited to: health/vision/dental insurance with employer-sponsored premiums, unlimited PTO, a generous parental leave program, 401k plan with company match, tuition reimbursement, and much more. Ask your recruiter for more details! Diversity is one of our six core values at InfoTrust. InfoTrust is committed to a diverse workforce and we are an equal opportunity employer. We aim to hire strong, diverse teams built from different backgrounds, experiences, and identities. We are building an inclusive, supportive place for you to do the best work of your career. Job descriptions are not perfect, and we know you may not check every box. Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. Don’t let that be you—apply if you are interested!

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Are you a quota-crushing SaaS sales professional who thrives in a fast-paced growth environment? Do you excel at prospecting, leading compelling presentations/demos, and closing deals independently? If so, InfoTrust has an opportunity for you to play a significant role in scaling our business. Join InfoTrust as an Account Executive! - Remote: USA - Travel: 15 - 20% As an Account Executive you will own the full sales cycle—from hunting and closing new customers, building strong relationships, and expanding those accounts over time. This high-impact position is dedicated to selling InfoTrust’s proprietary solutions such as Tag Inspector, our industry-leading data governance and tag monitoring platform. What You’ll Do - New Business Acquisition: Strategically prospect and close net-new customers for Tag Inspector and corresponding managed services. Own the full sales cycle using a combination of direct outreach, inbound lead nurturing, and networking to build a strong pipeline and close contracts. - Run Product Demos & Sales Pitches: Clearly articulate the value of our SaaS solutions, tailoring presentations to each prospect's business needs. Deliver compelling product demonstrations, showcasing how Tag Inspector solves data governance, compliance, and performance challenges. - Build Deep Relationships: Demonstrate strong business acumen while strategizing with customer executive stakeholders and departmental leaders, including travel (typically 2 weeks per quarter, visiting multiple customers per trip). Position InfoTrust as an industry leader through research, events, and engagement opportunities. - Revenue and Product Expansion: After closing new business, retain and grow accounts by cross-selling and upselling additional products from our portfolio to drive long-term revenue growth. - Opportunity Management: Maintain detailed and accurate pipeline data in Salesforce, ensuring clear visibility into deal progress and reliable revenue forecasting. - Collaborate with Product Owners on Market Research & Competitive Intel: Stay ahead of industry and competitive trends, surfacing feedback to Product Owners and Marketing to refine messaging, outreach strategies, and product positioning. Who You Are - A seller; someone who thrives on finding and closing new business—you’re proactive, resilient, and relentless in achieving targets. - SaaS seller who knows how to sell software solutions without needing a large team on every call. - A strong communicator and presenter, comfortable running live product demos and positioning solutions to various stakeholders. - A closer who understands the nuances of SaaS contracts, pricing models, and sales cycles. Experience accelerating deal velocity through strategic objection handling and effective buying committee navigation. - Skilled at managing a multi-million dollar pipeline in Salesforce with accurate tracking and forecasting. Qualifications - 3+ years of SaaS sales experience, with a strong track record of hitting or exceeding quarterly and annual qualified opportunities and revenue targets. - Experience managing a full sales cycle, from prospecting to contract signing, for $50k+ deals. - Self-motivated, competitive, and goal-driven, with passion for relationship building and opportunity development. Natural consultative selling ability focused on solving business problems. - Experience tailoring messages for both business and technical audiences; comfort in addressing informal team meetings and delivering prepared presentations to executives/external audiences. - Familiarity with and successful use of CRM and sales research/outreach tools (such as Salesforce and Apollo). - Excellence in problem-solving and priority management. - Ability to travel up to 20% (typically 2 trips per quarter). - Must be authorized to work in the US for any employer. Requirements - Experience in martech, adtech, or data privacy SaaS solutions. - Familiarity with tag management, analytics, or compliance software. - Training/experience in Sandler Sales methodology. - Industry experience in CPG, retail/e-commerce, B2B solutions, finance, or healthcare. - Previous use of Salesforce. - Previous use of Apollo for prospecting. Benefits - Health/vision/dental insurance with employer-sponsored premiums. - Unlimited PTO. - A generous parental leave program. - 401k plan with company match. - Tuition reimbursement. - And much more. Ask your recruiter for more details!

• Own the full sales cycle—from hunting and closing new customers, building strong relationships, and expanding those accounts over time. • Strategically prospect and close net-new customers for Tag Inspector and corresponding managed services. • Clearly articulate the value of our SaaS solutions, tailoring presentations to each prospect's business needs. • Demonstrate strong business acumen while strategizing with customer executive stakeholders and departmental leaders. • Maintain detailed and accurate pipeline data in Salesforce, ensuring clear visibility into deal progress and reliable revenue forecasting. • Stay ahead of industry and competitive trends, surfacing feedback to Product Owners and Marketing.