Info-Tech Research Group

• Build, test, and support the development of web software applications and internal tools • Analyze requirements and decide the best ways to meet or even rework them; unique and innovative ideas are welcome • Be proactive by finding and addressing areas of technical concern • Collaborate across teams to continually improve our processes • Learn and promote the use of design patterns and best practices • Contribute to Agile ceremonies for prioritizing, understanding, and estimating • Support the growth of our Agile practices through Retrospectives

Title: Team Leader - New Business Location: Sydney Australia Job Category: Sales Requisition Number: TEAML004933 Full-Time Job Description: Team Leader, Sales (Player-Coach) Overview We are seeking a high-performing Team Leader, Sales to drive revenue growth while leading and developing a small team of sales professionals. This is a player-coach role, combining individual sales accountability with team leadership. You will be responsible for delivering results both personally and through your team by building strong pipeline, closing high-value deals, and elevating team capability. This role requires consistent execution across the sales cycle and visible leadership in client-facing environments. What You Will Do Drive Individual Sales Performance - Own and deliver against a personal revenue target - Manage the full sales cycle from pipeline generation through close - Build and maintain a strong pipeline across target segments - Lead complex, high-value deals with a focus on revenue and long-term client value Lead and Develop a Small Team - Manage and coach a team of 2 to 4 sales professionals - Provide hands-on deal coaching and real-time support - Set clear expectations for activity, pipeline, and performance - Hold team members accountable to consistent execution and results - Engage directly with clients and prospects alongside the team Build and Maintain Team Pipeline - Drive outbound activity to ensure strong top-of-funnel health - Balance inbound and outbound channels to sustain momentum - Identify pipeline gaps early and take action to address them - Maintain visibility into team performance and pipeline risks - Ensure accurate and consistent CRM management Act as a Commercial Leader - Partner with leadership on go-to-market execution and territory strategy - Provide clear, concise updates on pipeline, performance, and risks - Contribute to continuous improvement of sales processes and messaging - Lead by example on the sales floor and within the team - Operate in a hybrid, office-forward environment with regular in-office presence required What We Are Looking For - Proven track record of achieving or exceeding sales targets in a B2B environment - Experience managing full-cycle sales, including complex deal execution - Previous leadership, coaching, or mentorship experience - Ability to balance personal quota with leadership responsibilities - Strong pipeline management and forecasting discipline - High level of accountability, ownership, and execution focus - Comfortable operating in a fast-paced, performance-driven environment What Success Looks Like - Consistent achievement of individual sales targets - Strong, healthy pipeline across both personal and team portfolios - Measurable improvement in team capability and performance - High-quality deal execution with predictable outcomes - Proactive identification and management of risks Additional Details - This is a player-coach role with both individual and team performance expectations - You will carry a sales quota while managing a small team - Opportunities available across UK and ANZ markets - Specific location expectations may vary by region Why Join Us - High-impact role with direct influence on revenue outcomes - Opportunity to lead while staying close to the deals - Exposure to senior leadership and strategic initiatives - Clear path to broader sales leadership roles Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process. #LI-BS1

• Manage a book of business by providing operational, administrative and call based client support. • Create and execute sales and service activity plans. • Manage member life-cycle tasks, including scheduling and leading calls. • Own all account management conversations with secondary account stakeholders. • Ensure members leverage their membership by delivering high quality service to help drive renewal and future sales. • Actively seek to increase product knowledge.

• Collaborate with technical leads to design and execute a strategic architectural vision for interdependent products and services, ensuring high availability and scalability on AWS. • Translate product engineering requirements into robust, automated application and system configurations while bridging the gap between development and operations. • Write scripts and utilize infrastructure tools and AWS services to automate continuous integration/continuous deployment (CI/CD) pipelines and infrastructure provisioning. • Perform after-hours system maintenance and on-call troubleshooting when needed, responding to system alerts in a timely manner. • Develop, deploy, and maintain development, test, and production environments that maximize resource efficiency and ensure consistency across all commercial products. • Install and configure networks and Linux-based computer systems, enforcing a high level of security across all accounts, user permissions, and services. • Run necessary system backups and maintenance while regularly implementing critical updates and security patches across multiple systems. • Monitor Infotech's cloud infrastructure for vulnerabilities and intrusion detection, actively defending against potential threats. • Serve as a core technical driver for the team, contributing clean implementation code, championing technology adoption, and providing mentorship to engineering teams.

• Develop and execute a comprehensive marketing strategy • Partner with sales teams to align marketing with business goals • Lead integrated planning for cohesive campaigns • Oversee programs that drive revenue growth • Manage marketing performance and optimize based on data • Collaborate with internal partners on digital campaigns • Lead messaging and campaign development for various events • Drive marketing support for McLean & Company events • Lead, mentor, and develop a multidisciplinary marketing team

• Responsible for planning and executing effective test suites across various products and systems within Info-Tech’s Agile software development process • Ensure that testing activities will allow applications to meet business requirements and system goals, fulfill end-user requirements, and identify and resolve systems issues • Evaluate, plan, design, develop, and deploy test strategies, test plans, and test cases based on requirements for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles • Perform various types of testing including functional, regression, system integration, back-end database validation, mobile/scalability, cross-browser compatibility, and usability testing • Collaborate with developers and product owners to identify test scenarios and acceptance criteria • Liaise with software developers to address any bugs and deficiencies discovered during testing • Analyze formal test results to discover and resolve defects, bugs, errors, configuration issues, and interoperability flaws • Produce reports and documentation for all test efforts, results, activities, data, logging, and tracking • Cultivate and disseminate knowledge of application testing best practices

• Completes development coding and testing using Ruby on Rails. • Participates in sprint and feature planning sessions; analyzes product vendor requirements and helps design technical solutions. • Participates in code reviews to ensure code quality, maintainability, and adherence to development standards.

• Drive sales performance across the entire sales organization • Own the end-to-end enablement strategy, spanning new hire onboarding, process adoption, sales training, leadership development, and team growth • Equip the sales organization with the necessary tools, content, and information to drive performance • Develop and deliver training to enhance core sales competencies • Build and execute Quarterly Training Plans tailored to departments • Ensure the sales organization adopts the right processes to drive sales excellence • Propose improvements to current processes to enhance sales performance • Develop and execute communication/change management plans for significant projects • Establish coaching programs for sales leaders • Lead and develop a high-performing, multi-regional sales enablement team spanning various roles

• Serve as a dedicated senior strategic partner to CHROs and senior HR leaders. • Combine first-hand CHRO experience with proprietary research, diagnostics, and benchmarking data. • Help clients de-risk critical people decisions and strengthen HR’s strategic position at the executive table. • Ensure McLean membership is fully realized against pressing enterprise challenges. • Provide ongoing strategic advisory support through regularly scheduled and ad hoc engagements. • Evaluate client needs and develop priority resource plans for HR strategy. • Guide clients through enterprise-level decisions, including organizational restructuring, leadership succession, and large-scale transformation. • Design and deliver high-impact strategy sessions on critical HR and organizational topics. • Contribute across the full client lifecycle, including onboarding and engagement.

• Provide Technical Counsel and oversight exclusively to 16-22 clients • Participate in unstructured value-based client conversations • Provide 1:1 counseling session to help members design and implement frameworks • Evaluate members’ needs and work with them to set objectives • Provide proactive thought leadership on behalf of the client’s membership • Diagnose member value expectations pain points and connect them with appropriate solutions