Role Description Supervises a team of virtual behavioral Health Coaches across the organization by providing operational and clinical oversight. - Provides supervisory, operational and clinical oversight to a team of behavioral health coaches. - Responsible for group and individual training for new hire onboarding, professional development on coaching and motivational interviewing, and other skills needed for successful coaching. - Reviews recorded calls and patient charts to ensure quality coaching and documentation. Follows up on opportunities for improvement. - Partners with leadership and team members to identify areas of improvement, develops change plans and implements plans. - Maintains and updates workflows and training materials. - Assumes manager and/or director tasks in the absence of the manager or director. - Provides input for hiring, training, leading, and evaluating staff. - Performs other duties as assigned. Qualifications - Master's degree or equivalent years of experience and education. - Two years’ experience in a Health, Wellness or Lifestyle Coaching. Requirements - Frequent reaching, sitting, standing and walking. - Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more). - Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. - Frequent keyboard use/data entry. - Occasional bending, stooping, climbing, twisting and gripping. - Occasional lifting/carrying and pushing/pulling objects weighing 0-25 lbs. - Occasional use of vision to identify and distinguish colors. - Occasional driving. - Rare repetitive foot/leg and hand/arm movements and squatting. Benefits - Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). - Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. - Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Role Description We are looking for a College Advisor who will own the college pathway for our high school student-athletes from the first conversation about target schools all the way through signed acceptance letters. - Own the College Roadmap: Build a personalized college plan for every high school student in the program. Map target, reach, and likely schools based on academics, sport, and family fit. Update the plan every semester as grades, test scores, and athletic offers change. - Guard NCAA Eligibility: Track every student's NCAA Eligibility Center status from 9th grade forward. Audit core course requirements, GPA on the NCAA sliding scale, test score timing, amateurism certification, and registration deadlines. Catch problems years before they become problems. - Coach the Essays and the Story: Sit with students on personal statements, supplemental essays, and athletic resumes. Help them tell their actual story instead of the one they think colleges want to hear. Edit, push back, and re-edit until the writing sounds like them. - Quarterback the Recruiting Side: Coordinate with Texas Sports Academy coaches and outside club coaches on athletic recruiting timelines. Help families understand the difference between D1, D2, D3, NAIA, and JUCO pathways. Translate scholarship offers and letters of intent into plain English for parents. - Run Family Meetings: Hold structured check-ins with each student-athlete and their parents at minimum once per quarter. Walk them through where their kid stands, what's coming up, and what they need to do next. Send recap notes after every meeting. - Prep Students for Tests and Visits: Build a testing plan for SAT/ACT including registration dates, prep resources, and retake strategy. Coordinate official and unofficial campus visits. Prep students on what to ask coaches and admissions officers. - Real College Advising Experience: You have walked at least one full cohort of students through the college application process from junior year through enrollment. You know what an early decision agreement actually binds, why a senior year transcript still matters after acceptance, and what makes a financial aid appeal land. - NCAA Eligibility Center Fluency: You can pull up the core course list, the sliding scale, and amateurism rules from memory. You have personally registered students with the Eligibility Center and shepherded them to a final certification. If you have not done this before, this is not the role for you. - Deadline Obsession: You build systems. You live in spreadsheets, calendars, and shared trackers. You catch the kid who forgot to send their official score report two weeks before it becomes a crisis. - Strong Writing Coach: You can edit a 17-year-old's essay without rewriting it in your voice. You know the difference between a draft that needs five more passes and one that's already done. - Parent Communication Skills: You can deliver hard news to a parent — their kid is not a D1 prospect, their target school is unrealistic, their financial aid package is what it is — without losing the relationship. - Athletic Background: Personal experience as a college or competitive athlete, or as a coach. You understand the training schedule, the recruiting cycle, and the headspace of a student-athlete because you have lived it. - Comfortable With Athletics: You understand that our students are training 3+ hours a day and that their college decision is shaped as much by where they can play as by where they can study. You respect that and plan around it. - AI-First Mindset: Must be comfortable using AI tools (e.g., ChatGPT, Claude, Perplexity) as a core part of daily workflow — drafting parent emails, summarizing student records, prepping family meeting briefs, tracking deadlines, and turning unstructured conversations into structured action items. Qualifications - Former College Coach or Recruiter: You have sat on the other side of the table evaluating recruits. You know what coaches actually look for in film, transcripts, and character. - Independent School or Athletic Academy Background: You have advised in a setting where students are not on a standard bell schedule. You know how to make a non-traditional transcript legible to admissions officers. - Financial Aid Depth: You can walk a family through merit aid, need-based aid, athletic scholarships stacking rules, and outside scholarships without flinching. - Test Prep Background: You have run or taught SAT/ACT prep and can build an in-house testing strategy without outsourcing it.

• Accepting applications for the 2026-2027 school year. • Working from your secure and distraction-free home office, certified Substitute Counselors will virtually support the learning program for students in Connections Academy schools across the country. • Using the telephone, Internet and various curriculum tools, the Substitute Counselor will consult frequently and regularly with students, Learning Coaches and school personnel to ensure that each child successfully completes his/her instructional program. • The Counselor Substitute will act as counselor of record at various Connections Academy schools during periods of short- or long-term absences or vacancies ranging from, but not limited to, 2-20 weeks, with the average assignment being 8-12 weeks in length. • When on assignment, be online and available to students, parents, and school staff Monday through Friday from 8:00 am to 4:00 pm in the time zone of the school to: • Communicate with parents, students and teachers on a regular basis to develop and update individualized learning plans and schedules, provide feedback on student work, suggest instructional approaches and strategies, monitor completion of assignments, and verify student learning. • Review transcripts and use those to determine appropriate student course placements per school requirements. • Support student social-emotional learning through individual and small group sessions. • Prepare students for their next steps following graduation. • Complete all grading, generate progress reports, and conduct parent conferences in a timely manner, as instructed by the school. • Support the instructional program through a combination of synchronous and asynchronous web conferencing sessions (LiveLessons). • Support students and parents with alternate instructional strategies and provide assistance with daily assignments and projects. • Keep student records and data up to date, including cumulative files, online student and family information, attendance accounting, and student logs. • When not on assignment, actively check email to remain informed of upcoming assignments and important Substitute Services updates. • Meet at least monthly with an assigned Substitute Services supervisor via video conferencing software, whether on or off assignment. • Complete required professional learning targeted at individual needs throughout the year. • Maintain active certifications.

Role Description As a Credit Counselor, you will play a pivotal role in guiding clients toward improved financial health. You will provide personalized support and actionable solutions to help clients manage debt and build better financial habits. - Natural ability to build trust and rapport with clients from various backgrounds. - Be empathetic, a good listener, and comfortable having sensitive conversations about personal finances. - Ability to connect with people, understand their challenges, and guide them with compassion and clarity toward financial solutions. - Answer incoming calls from individuals seeking financial education or credit counseling support. - Conduct one-on-one credit counseling sessions with clients via phone by reviewing their budgets and providing personalized recommendations on financial solutions, including debt management programs, bankruptcy options, credit remediation, collections, and credit reporting issues. - Deliver financial education, create client budgets, and assist with the enrollment process into ACCC programs. - Process consumer applications by accurately entering client information and budget details into internal systems and affiliate databases. - Follow up with prospective clients to encourage them to begin or continue the counseling process. - Enroll qualified clients into appropriate debt consolidation or financial assistance programs. - Verify client-provided information using internal databases and approved information sources to ensure accuracy and compliance. - Assess client budgets, income, and debt obligations to identify opportunities for improvement. - Educate clients on credit reports, credit scores, and strategies for maintaining healthy financial habits. - Recommend tailored debt management plans and repayment strategies. - Document client interactions and maintain accurate, confidential records. Qualifications - High School Diploma or equivalent, Associates or Bachelors preferred. - 1–2 years of experience in credit counseling, financial coaching, or debt management. - NFCC Credit Counselor Certification (to be obtained within the first six months of employment). - Experience analyzing client budgets, income, and debt to create actionable repayment plans. - Experience providing one-on-one counseling or coaching to clients in a confidential setting (phone and/or online). - Day-to-day proficiency with Microsoft Excel and Outlook. - Authorized to work in the United States. - Availability to work Mon–Thu 2:00–10:00 PM ET and Fri 12:00–8:00 PM ET. Requirements - Prolonged sitting at a desk and working on a computer (up to 8+ hours/day). - Talking on the phone for extended periods of time. - Frequent use of hands/fingers for typing and operating a keyboard, mouse, and phone. - Ability to wear a headset for extended periods. - Vision sufficient to read computer screens and documents. - Hearing sufficient to understand customer conversations via phone. - Occasional walking or standing, depending on office layout or home setup. - Lifting up to 10-15 lbs., such as small office supplies or materials (optional; depends on setting). Preferred Qualifications - Knowledge of credit reports, credit scoring, and consumer lending. - Experience educating clients on credit reports, scores, and healthy financial habits. - Experience recommending debt management plans and repayment strategies. - Spanish language proficiency. - Availability to work one Saturday per month. Working Conditions - Employees may need to sit or stand for extended periods during the workday. - The role may require occasional reaching, bending, or lifting of materials up to 15 pounds. - A quiet, dedicated workspace is required, free from distractions, to effectively perform job duties. - Employees must maintain a professional environment for virtual meetings and client calls. - Reliable internet access and a functional computer or device are essential for performing job functions. - The company provides all necessary equipment, including a computer, phone, headset, and other tools required to perform job duties remotely. - Employees are responsible for maintaining a reliable high-speed internet connection to ensure smooth performance of job functions. - Employees must adhere to their designated work hours and be available for scheduled meetings, calls, and tasks, unless time off or schedule adjustments have been approved in advance. - Employees are also responsible for keeping their schedule up to date and notifying their supervisor of any changes to their working hours. Benefits - Competitive hourly compensation of $21–$23 plus bonus opportunities. - Comprehensive health insurance including medical, dental, and vision coverage. - Medical and dependent Flexible Spending Account (FSA). - Short-Term and Long-Term Disability; Life Insurance. - 401(k) retirement plan with company matching. - Paid time off and paid holidays. - Remote work flexibility. - Professional development and training opportunities. - Supportive team environment and mission-driven culture.