iDeals

• Provide essential support for the Commercial Sales Team: addressing inquiries related to sales workflows and product information, and delivering insightful reports to help the Management Team make informed decisions • Review, evaluate, and update current sales processes, implementing market best practices and transforming insights into actionable plans • Collaborate with cross-functional teams to align sales processes with organizational goals • Improve the clarity and accuracy of data in our CRM and maintain process documentation • Conduct market research in new areas to support expansion into new regions • Manage tools, licenses and the seamless transition to new instruments • Execute automated outreach campaigns, using platforms like LinkedIn to identify high-potential leads and support the Commercial Sales team in connecting with them • Support onboarding processes for new sales hires

• Lead and inspire two cross-functional engineering teams to deliver high-impact work with quality and speed • Set and drive the technical direction in close partnership with strong Technical Leads • Hire, develop, and retain top engineering talent – you're a coach and enabler, not just a manager • Define and refine team processes for high-quality outcomes, efficient delivery, and continuous improvement • Build realistic roadmaps with Product Managers and keep backlogs well-prioritized and aligned • Plan and manage capacity, resources, and risk – balancing delivery with innovation • Proactively surface bottlenecks and delivery risks early, and act on them before they become blockers • Be the bridge between engineering and business, keeping stakeholders aligned and informed • Explore how AI can raise both product value and team efficiency

• Build and maintain AI-assisted automations and agent workflows (primarily in n8n) • Define orchestration logic, prompts/instructions, fallback paths, and documentation for agent-executed tasks • Evaluate which Revenue Systems processes are realistically automatable vs. human-owned • Design and implement integrations between HubSpot, internal systems, and external tools required for AI-enabled workflows • Improve and maintain CRM process logic, ownership/routing logic, and related workflow automation • Support technical investigations, automation QA, and production stabilization for newly introduced AI/agent flows • Partner cross-functionally to align business rules, controls, and expected outputs for automated processes • Contribute to future-state architecture and process hardening across Revenue Systems

• Own end-to-end global GTM hiring projects as a TA Specialist and project manager • Co-design the assessment process when needed: scorecards, interview plans, and evaluation tools • Maintain accurate analytics (pipeline health, conversion metrics, quality signals) and use insights to improve outcomes • Partner closely with the sourcing team to build strong pipelines and engage top talent proactively • Evaluate candidates’ competencies and values fit using structured methods (screening calls, CBI interviews, etc.) • Deliver an excellent candidate and hiring manager experience

• Help shape and continuously improve how AI supports our customers by optimizing the Intercom AI agent / Fin, its knowledge sources, and its operational setup • Maintain key support operational dashboards, and turn data into actionable insights for relevant stakeholders • Analyze support request patterns to identify top contact drivers, recurring issues, automation opportunities, and customer friction points • Design and implement support workflow improvements using no-code / low-code tools, including routing logic, triggers, snippets, and helpdesk automation • Manage the support improvement backlog: prioritize initiatives, track progress, coordinate dependencies, and ensure timely delivery • Partner with Quality Assurance and Knowledge Management to improve AI response quality, knowledge coverage, and process consistency

Role Description Ideals has grown 2x in the past four years to a team of 500+ people across 30+ countries. The next stage is more ambitious: scaling toward unicorn status, with significant hiring volume concentrated in GTM teams across the EMEA, Americas, and APAC. To get there, we need a Director of Talent Acquisition who operates at both levels: - Strategically, you'll report directly to the CEO and shape how TA supports revenue growth – aligning hiring priorities with business targets, driving adoption of AI and automation, and holding quality of hire as a non-negotiable. - Tactically, you'll lead a team across recruitment, sourcing, Employer Brand, and Operations – diagnosing bottlenecks, tightening processes, and ensuring the function executes consistently at scale. The TA foundation here is real: a skilled, senior team, strong tooling, and a hiring culture that's genuinely embedded across the organization. Until now, the TA function has reported to our VP of Operations who after 7 incredible years is moving to the next challenge. To elevate Ideals talent acquisition to the next level, we are creating an opportunity for a strategic owner to step in. What this role calls for is someone who can take what's working, sharpen it, and lead the function through the complexity of rapid, global growth without losing precision in the process. Qualifications - 7+ years of experience in Talent Acquisition Leadership, with essential 2nd-line management experience and a history of guiding companies through rapid scale. - Demonstrated track record of diagnosing process inefficiencies and implementing tech to streamline hiring. - Knowledge of ATS, sourcing, and outreach tools. - Expert-level candidate assessment and selection skills, maintaining process consistency to hit quality of hire targets. - Ability to extract actionable insights from data with tech. - Fluency in English (C1+). - Excellent stakeholder management experience, with the ability to act as a strategic advisor to senior leadership and smoothly navigate relationships. Requirements - Act as an ambassador for the talent acquisition function, translating bottom-line data into executive-level insight. - Lead 6 managers and their teams across recruitment, sourcing, Employer Brand and Operations, utilizing a supportive, coaching-oriented management style. - Review and enhance the recruitment life cycle, using process improvement, resource planning and automation. - Advocate for excellent candidate experience, ensuring our diverse applicant pool encounters a fair and inclusive process. - Collaborate with the Executive team, Talent & Development, People Operations, and Legal to align hiring with our business goals. - Contribute to the company's stable growth trajectory and support its strategic expansion across multiple regions. - Own the delivery of measurable strategic impact across TA outcomes, including time to hire, quality and productivity of hire, and the successful adoption of AI tools. Benefits - Home workplace budget. - Co-working expense coverage. - Individual IT budget for extra equipment. - Top-tier tech and AI-powered tools. - Access to Ideals Academy with numerous courses. - Investment in external learning and development activities. - Guidance in Personal Development Plan creation. - Professional literature and subscriptions coverage. - Support of your passion as a speaker or writer. - Internal talent mobility opportunities. - Tailored Wellness Package for your physical and mental health. - Funding for sports competitions. - Paid health-related time-off. - Budget for local gatherings in global locations. - Generous internal referral program. Company Description Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 300,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours. Ideals is an equal opportunity employer, made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.

Role Description We continue to grow our Sales team in Bogotá and are hiring Sales Development Representatives (SDRs) to support the rapid expansion of the Ideals VDR in North America. Backed by a great product, supportive leadership, and a global go-to-market playbook, you'll focus on driving new customer adoption across North America – with a focus on M & A, Private Equity, Investment Banking, Legal, and Corporate Development, among other sectors where secure, high-stakes deal-making is critical. This is your opportunity to: - Represent a market-leading VDR product trusted by 300,000+ companies worldwide - Grow your skills with mentorship and sales enablement in a high-performing tech environment - Work cross-culturally in a global team of 500+ people in 30+ countries Tech stack we use: - Hubspot - Lusha (possible) - LinkedIn Sales Navigator - AmpleMarket - Power Dialer The hiring process will be conducted in English as this is Ideals’ business language. Please apply with an English version of your CV. Qualifications - 1 – 2 years of experience in B2B outbound sales with exposure to North America markets - Strong business communication skills in English (C1+ level) – verbal and written - Professional objection-handling skills, building rapport, and passing gatekeepers - Tenacity, adaptability, and a hunger to grow fast - Fast learning ability and tech-savviness with CRMs and sales tools Requirements - Conduct outbound prospecting via outreach and cold calls to accounts across North America - Research target persona dealmakers such as M & A advisors, CFOs, and legal teams to deliver an impactful initial contact - Book qualified product demos for Account Executives - Engage prospects consistently through CRM, building long-term rapport - Contribute insights that shape our sales and marketing strategies - Maintain accurate activity logs and prospect data in HubSpot Nice to have - Previous work experience in the SaaS industry - Familiarity with key players and market trends in the finance industry - Experience communicating with the C-suite - Selling for biotech fundraising and licensing, mid-market advisories, and vault Our assessment process - One-way video interview (up to 15 minutes) - Screening call with the Talent Acquisition Specialist (30 mins) - Competency-based interview with the Talent Acquisition Specialist (45-60 mins) - Hiring Manager interview & role play (60 mins) Benefits - Remote-first flexibility to shape your ideal workday - Home workplace budget - Co-working expense coverage - Individual IT budget for extra equipment - Top-tier tech and AI-powered tools - Access to Ideals Academy with numerous courses - Investment in external learning and development activities - Guidance in Personal Development Plan creation - Professional literature and subscriptions coverage - Support of your passion as a speaker or writer - Internal talent mobility opportunities - Tailored Wellness Package for your physical and mental health - Funding for sports competitions - 15 business days of paid time off per year - Paid health-related time-off - Mon–Fri work schedule, no shifts - Budget for meetups with your local team - Generous internal referral program Our culture Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. Discover more Ideals is an equal opportunity employer. Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.

• Maintain day-to-day accounting, month-end, and year-end closing processes for assigned international subsidiaries in the ERP system (NetSuite) • Control data accuracy in NetSuite • Prepare reporting (FS, VAT, GST, ST, etc.), including taxes and intragroup invoices • Process external requests from auditors, bankers, outsourcers, and other parties • Automate and optimize routine daily accounting workflows (leveraging modern tools or AI where possible) to ensure zero critical audit or tax issues • Participate in various projects and ad hoc assignments as required

• Mentor and scale a team of field sales professionals focused on advisory clients while managing the full employee lifecycle, from hiring to performance management. • Set and track operational and business development metrics while presenting performance insights to the executive team. • Expand new business pipelines within the advisory space, build strategic partnerships, and support the closure of high-impact deals. • Partner with Marketing, Product, Customer Success, and Finance to achieve shared objectives across the customer lifecycle. • Use sales data to forecast accurately and highlight key trends for leadership. • Represent Ideals and its values in high-stakes interactions with advisory firms and at industry events in the NYC area and beyond. • Stay current on market trends, competition, and industry best practices to inform strategic planning for the advisory sector.

Role Description As our global presence expands, we are looking for a Total Rewards Specialist to support and enhance our compensation strategies across 30 countries. Your role will be pivotal in keeping our rewards competitive by continuously updating salary benchmarks, analyzing market trends, and delivering key insights. As a valued member of the Total Rewards team, reporting to the Total Rewards Lead, your expertise will play a crucial role in attracting and retaining top talent across multiple regions, ensuring our continued growth and success. This is a remote role for candidates based in Ukraine. What you will do - Continuously update and monitor salary benchmarks for current and upcoming positions to ensure market competitiveness. - Oversee relationships with benchmarking service providers to ensure accurate and up-to-date data. - Conduct market trend research and their analysis to anticipate shifts in benchmarks and benefits for adjustment of compensation strategies accordingly. - Pay review process administration and participate in its optimization. - Development and optimization of the employee wellness benefits offering. - Deliver actionable people analytics insights (with a focus on the rewards area) and reports to support informed decision-making. - Create rewards-related documentation and process description. Qualifications - 2-4 years of experience in developing global compensation ranges using data from providers. - Proficiency with Mercer, Korn Ferry platforms, and reports. - Experience in developing compensation ranges at least for 2 countries. - At least B2 level English proficiency, both spoken and written. - Experience with HRIS or other HR systems. - High focus on data quality and strong attention to detail. - Flexibility and excellent communication skills. Nice to have - Experience with IT profiles and compensation structures. - Familiarity with reports from Ernst & Young, AON, WTW, and local providers. - Skills in analyzing and creating benefits packages. Our assessment process - Screening call with the Talent Acquisition Specialist (~40 mins). - Test task. - Competency-based interview with the Talent Acquisition Specialist (90 mins). - Hiring Manager interview (60 mins). Benefits - Remote-first flexibility to shape your ideal workday. - Home workplace budget. - Resilient home budget for Ukraine-based teammates. - Resilient office in Kyiv & co-working expense coverage. - Individual IT budget for extra equipment. - Top-tier tech and AI-powered tools. - Access to Ideals Academy with numerous courses. - Investment in external learning and development activities. - Guidance in Personal Development Plan creation. - Professional literature and subscriptions coverage. - Support of your passion as a speaker or writer. - Internal talent mobility opportunities. - Medical insurance and Wellness Package for sports activities. - Full coverage of mental health sessions for Ukrainian teammates. - Funding for sports competitions. - 20 business days of paid time off per year. - Unlimited health-related time-off. - Budget for meetups with your local team. - Generous internal referral program. Our culture Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities. Ideals is an equal opportunity employer. Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.