Hilton

Role Description This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience. As a Sales Strategy Director, you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands by being relentlessly motivated to grow market share and deliver on our customer promise. Reporting to the Senior Director, Sales Strategy & Planning, you will focus on the highest priority strategic initiatives targeted toward extended stay lodging customers (e.g., relocation management companies, corporate housing, project business, etc.) to support the growth of long stay business for new and existing brands. What you'll do during a typical day: - Design and structure high-priority strategic initiatives: Lead complex programs by defining the problem statement, clarifying objectives, identifying customer and business needs, and developing a clear strategy and roadmap for execution. Leverage program management practices and apply strategic frameworks to complex issues. - Build business cases and value frameworks: Develop models, return on investment analyses, and success metrics to evaluate opportunities and support executive decision-making. Translate strategic concepts into quantified business impact and measurable outcomes. - Design go-to-market and execution plans: Partner with Sales leaders, Product, and other commercial teams to define target segments, value propositions, sales motions, enablement needs, and change management plans for new initiatives, including the launch of new brands, new sales models and capabilities. - Drive performance-focused initiatives: Analyze sales performance data and customer trends to identify short-term opportunities to accelerate growth or improve efficiency. Develop targeted action plans and align team members around rapid implementation. How you'll collaborate with others: - Global Sales Leadership: Serve as a trusted strategy partner to senior sales leaders, participating in strategic planning sessions, facilitating workshops, and supporting other executive forums to shape commercial priorities and influence decision-making. - Cross-Functional Commercial & Enterprise Teams: Work with Product, Marketing, Revenue Management, Finance, Operations, Distribution, and Technology teams on business cases, implementation plans, and performance tracking. - Regional & Segment Sales Teams: Partner with regional and segment leaders to ensure global strategies are informed by customer insights and can be operationalized across diverse markets. Deliverables you'll take ownership of: - Enterprise-Level Strategy & Business Case Decks: Executive-ready strategy presentations and supporting analyses that define initiative scope, strategic rationale, financial impact, success metrics, and implementation roadmaps. - Program Charters and Go-to-Market Plans: Comprehensive program documentation outlining objectives, timelines, stakeholder alignment, KPI frameworks, and commercial activation plans to ensure successful launch and sustained value realization. Qualifications - Ten (10) years of professional experience - Seven (7) years of work experience in strategy, project management, commercial planning, consulting or sales strategy roles. - Five (5) years of experience leading large, cross-functional strategic initiatives. - Five (5) years of experience managing through influence in a matrixed global organization and partner with senior leaders. - Travel up to 15%. Requirements - (BA/BS) Bachelor's Degree or MS Master's Degree in Business Administration - Experience in extended stay lodging or working directly with relocation management companies, corporate housing, and project business customers - Strategy consulting experience - Prior experience working directly with or supporting sales teams; knowledge of sales systems (e.g. Salesforce) - Based in or willing to relocate to McLean VA, Dallas TX, or New York City, NY Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered - Financial security for your future – Our retirement plans make it easier to save for what's next

Role Description This is your chance to be part of a Revenue Management Consolidated Center (RMCC) that is offering owned, managed, and franchised Hilton hotels world-class revenue management talent and tools. As an Assistant Director, you will support the team that's helping hotels consistently grow market share and outperform competitors. On the Managed Team reporting to the Director, you will accomplish this by: - Developing revenue Managers. - Providing feedback and corrective action on hotel performance. - Communicating RMCC information to the workgroup. - Collaborating on additional RMCC projects. What you'll do during a typical day: - Lead the development of direct reports in your workgroup by providing direction and offering feedback on the performance of their duties and staffing activities. - Be a resource, with continuing efforts to streamline processes, fine-tune efficiencies, and assist others in developing their revenue management skills. - Assess actual hotel performance for hotels in the workgroup to determine if hotels are on target to reach goals, taking corrective action where needed. - Directly support one hotel within the dedicated region. How you'll collaborate with others: - Influence your team to accomplish our objectives through communication, group dynamics, and leadership. - Lead project teams to achieve department initiatives and goals and coordinate resources and collaboration across departments. - Ensure communication from the RMCC VP and Directors is carried out; communicate information, strategies, new programs, and assignments to direct reports and the hotels they support. Deliverables you'll take ownership of: - Conduct weekly, monthly, and quarterly business reviews for hotel performance. - Analyze trends and provide strategic recommendations to achieve revenue and profit objectives. Qualifications - Five (5) years of work experience in Revenue Management. - Proficient in Revenue Management systems, hotel property management systems, and industry-related reports. - Experience handling hotel rates and inventory. - Experience writing forecasts of hotel room revenue weekly and monthly. - Travel up to 15%. Requirements - Full-Service revenue management experience. - Knowledge of Hilton's Revenue Management systems. - Multiple hotel revenue management experience. - Supervisory or team management experience. Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program. - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future. - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents. - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones. - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care. - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP). - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most. - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered. - Financial security for your future – Our retirement plans make it easier to save for what's next.

Role Description This is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As a Manager, Learning Technology, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the HR Technology & Innovation Team reporting to the Director, HR Talent Technology, you will help drive the technical direction and evolution of Hilton's enterprise learning ecosystem. - Architect, maintain, and continuously optimize the LMS technical ecosystem, including inbound and outbound integrations, APIs, data flows, and system connectivity across enterprise platforms systems and external vendors. - Support platform governance for the LMS, leading configuration, technical vendor management, testing oversight, documentation standards, and reporting analytics to ensure scalable, compliant, and high-impact learning delivery globally. - Build and support REST‑based integrations, including authentication, JSON/XML workflows, and ongoing troubleshooting. - Develop and manage automated workflows using tools such as Microsoft Power Automate, Zapier, or Informatica. - Act as the escalation point for LMS issues across configuration, integrations, reporting, and platform analytics. - Support the greater Learning Technology team where needed with course content and system troubleshooting. Qualifications - Five (5) years of experience in learning technology role within a global or multi‑region environment. - Five plus (5+) years of experience with Cornerstone LMS, SumTotal, SuccessFactors or a similar learning management system. - Three (3) years of hands‑on experience supporting Learning Management Systems, including reporting, content management, and system operations. - Two (2) years of experience with importing information into a learning management system using mass upload tools, such as the Rapid Data Import tool in Cornerstone products. - API integration expertise, with hands‑on experience designing and supporting REST APIs, working with JSON and XML data formats, and implementing secure authentication protocols. - Understanding of LMS data structures, eLearning standards (SCORM, xAPI/AICC), compliance and audit reporting, and content lifecycle management. - Experience building and managing Microsoft Power Automate workflows or similar. Requirements - Bachelor's degree or higher. - Experience producing security‑focused technical documentation, including architecture and application data flow diagrams for security and compliance reviews. - Experience with additional Power Platform tools such as Power Apps and Power BI. - Familiarity with Oracle HCM Cloud integrations, ServiceNow, and identity management or SSO platforms. - Cornerstone certifications or relevant technical certifications (e.g., Microsoft Power Platform, API development). Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program. - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future. - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents. - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones. - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care. - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP). - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most. - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered. - Financial security for your future – Our retirement plans make it easier to save for what's next.

Role Description This is your chance to be on our Development team who play a large part in driving Hilton's growth strategy through the addition of new hotels to our ever-growing portfolio! On the Owner Relations and Management Contract Services team reporting to the Vice President, Owner Relations and Management Contract Services, you will play a key role in retaining and increasing fee EBITDA by: - Negotiating management agreement renewals and relicensing. - Resolving high-priority owner issues. - Cultivating relationships with key ownership groups. - Managing the transition process for all managed hotel sale transactions. What you'll do during a typical day: - Negotiate the renewal of management agreements and relicensing. - Provide support to resolve owner-related issues, reviewing management contracts with legal and VP assistance to settle disputes and addressing owner-reported concerns. - Manage the hotel transition process for all managed hotels, ensuring seamless transitions, with all parties, and compliance with legal agreements. - Analyze purchase, sales and management agreements, mitigate risks, and refine procedures. How you'll collaborate with others: - Serve as the primary liaison between Ownership, Buyers, 3rd party Managers and Hilton Corporate departments involved in the hotel transition, agreement renewals and issue resolutions. - Develop owner relationships through strategic meetings, orientations, and webinars, including conducting owner orientation meetings and webinars, preparing updated presentations, and scheduling key owner meetings throughout the year. Projects you'll take ownership of: - Drive the completion of critical actions to support smooth and successful transitions or transactions, while continuously refining and improving processes in place. - Provide analysis on NPV of new agreement terms, negotiated franchise deals, forecasts, budgets, hotel trends, hotels at risk for cash shortages and lender defaults. - Identify performance triggers and provide recommendations to mitigate risks and exposure. Qualifications - Seven (7) years of work experience. - Five (5) years of work experience in the hospitality industry. - Knowledge of hotel operations, market demand, hotel capital expenditures, and hotel financial processes. - Experience resolving Owner-related issues. - Experience reviewing and negotiating agreements. - Travel up to 50%. Requirements - Diverse experiences including Hotel Real Estate, Hotel Operations, and Sales & Marketing, especially in the full service/upscale segment. - Knowledge of management and franchising agreements, real estate terminology, and transactions. - Demonstrated managerial and relationship building skills. Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program. - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future. - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents. - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones. - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care. - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP). - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most. - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered. - Financial security for your future – Our retirement plans make it easier to save for what's next.

Role Description This is your chance to be part of an in-house Architecture, Design & Construction team that delivers exceptional properties that delight our guests, reward our partners, and reflect the unique cultures of their geographical locations! As a Senior Project Manager on the Full Service team reporting to the regional Senior Director of AD&C Full Service, you will work on Full Service branded projects providing project management for the design and construction of new development, conversions, adaptive reuse, room addition and brand change projects. What you'll do during a typical day: - Provide technical guidance and services and enforce design and construction standards with owners while also building their trust and respect. - Review new hotel site plans as part of the franchise approval process to ensure that the proposed site will support the proposed hotel following Hilton standards. - Review construction documents for hotels (new development, adaptive reuse, conversions, room additions and brand changes) to ensure the proposed project follows Hilton requirements. - Conduct on-site construction inspections for each hotel to address and identify non-complying issues. How you'll collaborate with others: - Build relationships and conduct Kickoff meetings for hotel owner/franchisee and their project team. - Lead meetings, conference calls, and webinars to explain Hilton requirements. - Propose revisions of AD&C documents to standards and prototype documents teams. - Collaborate with other Hilton functions, including Design Services, Engineering Support, Food & Beverage, Spa and Fitness, Brand Opening Teams, Brand Performance Support, and Quality Assurance. Projects you'll take ownership of: - Review architectural and engineering plans - schematic plans, design development and final documents specifications, construction submittals, and shop drawings. - Provide forecasted construction start and hotel opening dates for senior management and Hilton teams critical to hotel opening. - Resolve issues immediately with the hotel owner/franchisee regarding deficiencies or non-compliance with brand standards or with PIP scope. Qualifications - Five (5) years experience with development projects (design, construction or renovations). - Five (5) years experience reading and interpreting construction documents (architectural and engineering plans). - Travel up to 30-40%. Requirements - BA/BS/Bachelor's Degree in Architecture, Engineering, Design, or Construction related field. - Licenses or Certificates such as Architect, Engineer, Interior Designer (NCIDQ), Project Manager (PMP). - Design, construction or renovation experience in multi-family properties either residential or hospitality related. - Experience with Bluebeam. Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program. - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future. - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents. - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones. - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care. - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP). - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most. - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered. - Financial security for your future – Our retirement plans make it easier to save for what's next.

Role Description This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Senior Manager GDCM Sales and Revenue Management Projects, you will bring your technical skills to a hospitality company with an award-winning culture. On the Global Deployment Change Management team reporting to the Director GDCM Sales and RM Systems, you will support projects including Hilton Reporting Hub (HRH) and related Sales and RM projects as assigned. What you'll do during a typical day: - Provide program management and oversight for the deployment of global sales and revenue projects. - Develop and execute organizational change management, training, and implementation plans. - Gather, analyze, and validate data to support reporting requirements and ensure accuracy. - Create project deliverables (presentations, deployment and communication plans, budgets, schedules, training documentation) while managing risks, resolving issues, driving process improvements, and leading team efforts. How you'll collaborate with others: - Participate in project calls with Analytics and Development teams to support releases and future domain development. - Partner with system support teams to proactively resolve issues and ensure operational continuity. - Develop and deliver deployment and change management strategies to senior leadership, corporate teams, ownership groups, and hotel users. Projects you'll take ownership of: - Provide program management and oversight for reporting projects supporting major commercial initiatives and revenue management strategies globally, specifically Hilton Reporting Hub (HRH). - Deployment communications, change management and training development for HRH and assigned projects. Qualifications - Seven (7) years of professional work experience in Technology or related field. - Five (5) years of work experience in Hotel Sales, Owner Relations, Revenue Management, or Analytics. - Two (2) years of Project Management experience. - Experience with property systems and reporting (i.e. MicroStrategy, Salesforce, ONQ PMS, OnQ R&I, Delphi.fdc, Hotel & Owner reporting and/or legacy systems such as KHMR and Cognos). - Experience with training and content development, MS Office applications, Visio, Project, Jira, and Salesforce. - Travel up to 20%. Requirements - Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience. - Ten (10) + years of professional work experience in Technology or related field. - Experience in project management and working on large-scale global technology deployments. Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program. - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future. - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents. - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones. - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care. - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP). - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most. - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered. - Financial security for your future – Our retirement plans make it easier to save for what's next.

Role Description This is your chance to be part of a Revenue Management Consolidated Center (RMCC) that is offering owned, managed, and franchised Hilton hotels world-class revenue management talent and tools. As a Revenue Manager, RMCC, Managed, you will support the team that's helping hotels grow market share and outperform competitors. On the Managed team reporting to the Assistant Director, you will work on projects including the rollout of innovative Revenue Management solutions. What you'll do during a typical day: - Responsible for all Revenue Management responsibilities for assigned portfolio hotels including daily pricing analysis and strategy changes, business evaluation, and trend analysis. - Conduct weekly Commercial strategy meetings to discuss booking pace, performance, and hotel-specific goals, ensuring agreement with partners on revenue strategy and pricing. - Forecast future performance, identify trends, and act upon risk and opportunity. How you will collaborate with others: - Build and maintain relationships with your assigned portfolio of hotels and revenue management partners to influence results. - Collaborate with e-Commerce, Marketing, and Distribution teams within Hilton Commercial Services to guide hotel performance. - Partner with peer Revenue Managers to find solutions and share best practices. What projects you will take ownership of: - Contribute to systems and process improvements. - Opportunity for Mentorship. Qualifications - Two (2) years of work experience in Revenue Management. - Experience managing hotel rates and inventory. - Experience analyzing, and explaining statistical data to develop strategies and generate a course of action. - In-depth knowledge of industry analytical reports such as STR and shop reports. - Experience working with GRO & OnQ R&I. - Travel up to 10% annually. Requirements - On-property hotel experience. - Experience developing monthly forecast and annual budgets. Benefits - Incredible travel perks: Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program. - Own a piece of Hilton: Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future. - Paid parental leave: Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents. - Personalized caregiving support: Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones. - Crisis concierge: In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care. - Mental health resources: Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP). - Generous paid time off (PTO): Recharge, relax, and take time for what matters most. - Health & welfare benefits: From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered. - Financial security for your future: Our retirement plans make it easier to save for what's next.

Role Description This is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As a Manager, Recruitment Operations Center (ROC), you will report directly into the Director, Recruitment Operations Center. You will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. What you'll do during a typical day: - Lead and develop a centralized team of approximately 10 recruitment professionals. - Oversee the delivery of approximately 2,000 - 3,000 hires annually across Hilton-managed hotels in North America. - Drive performance, accountability, and continuous improvement through regular review of team metrics, compliance standards, and operational efficiency. - Serve as a strategic partner to hotel and business stakeholders. - Provide market-specific recruitment counsel, aligning hiring activity with evolving workforce demands. - Ensure the team consistently delivers a high-quality experience for both candidates and business partners. - Foster a high-performing team culture by championing engagement, recognition, and professional development initiatives. - Create an inclusive and collaborative environment where team members feel valued, supported, and empowered to deliver their best work. How you'll collaborate with others: - Recruit, train and engage a team of recruitment professionals, assessing skill gaps and determining skills within the team to maximize productivity and service. - Collaborate with ROC leadership to develop and implement new procedures and support in flexing resources to continuously drive efficiencies while ensuring excellent candidate experiences for candidates and our business partners alike. Projects you'll take ownership of: - Build and maintain talent pipelines by leveraging community partnerships and educational institutions. - Support the onboarding of pre-opening and transitioning hotels into the portfolio by partnering with regional leadership and ROC stakeholders to develop tailored recruitment strategies, mobilize team resources, and ensure hiring timelines are met in line with operational deadlines. Qualifications - One (1) year experience managing teams to monitor workflow and align objectives and daily activity to business goals. - Two (2) years high-volume full-cycle recruiting experience. Requirements - BA/BS Bachelor's Degree. - One (1) year of experience working with applicant tracking systems (ATS). Oracle is preferred. - Proficient in Spanish. - One (1) year of hospitality experience. - Experience working with EEOC, ADA and employment laws. - Candidate will be based remotely in Eastern time zone. Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program. - Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future. - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents. - Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones. - Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care. - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP). - Generous paid time off (PTO) – Recharge, relax, and take time for what matters most. - Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered. - Financial security for your future – Our retirement plans make it easier to save for what's next.

Role Description Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Director of Sales, you’re not just supporting the hotel’s sales strategy – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Qualifications - Experience in a sales role within the hospitality industry. - Strong communication and interpersonal skills. - Ability to work collaboratively in a team environment. - Proven track record of achieving sales targets. Requirements - Must be able to work flexible hours, including weekends and holidays. - Strong organizational skills and attention to detail. - Proficiency in Microsoft Office Suite and sales management software. Benefits - Competitive salary and performance-based incentives. - Comprehensive health and wellness benefits. - Opportunities for career advancement within a global company. - Employee discounts on hotel stays and dining. Company Description At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. - Award-winning culture recognized on the World’s Best Workplaces list by Great Place to Work and Fortune. - Commitment to providing the best stay for every guest. - Support for career journeys, whether starting a career or exploring something new.

Role Description This is your chance to be a part of an in-house Technology team that's creating consumer-facing, the latest technologies revolutionizing the hospitality industry around the world! As a Manager Technology Field Services Brazil, you will bring your technical skills to a hospitality company with an award-winning culture. On the CALA Field Services Team reporting to the Director of CALA Field Services, you will support projects including openings and conversions involving Franchised and Managed properties. Occasionally, you will also support our projects in other CALA countries. What you'll do during a typical day: - Provide leadership and direction for IT operations, systems, applications, communications (voice and data), and computing services across assigned properties, aligned with corporate technical vision and standards. - Plan, prioritize, and lead IT implementation and projects - including new openings and property transformations - to meet hotel business needs and streamline operations while adhering to hardware and software standards. - Lead, develop, and support Technical Field Service teams, overseeing staffing, performance management, succession planning, vendor partnerships, and service delivery while fostering a culture of customer service. - Ensure compliance with security, audit, and brand standards (SOX, PCI, PABP) while driving operational efficiency and cost‑effective technology solutions. How you'll collaborate with others: - You will be a technical resource to the properties, owners, the regional executive team and assist in the escalation of complex IT issues and projects. - You will communicate with the executive teams of our franchised, managed and owned properties, run technology-related projects, support and deliver IT Systems to align with Corporate and Brand IT standards. - You will also review IT projects, deliverables, contracts, purchase orders, invoices, and budgets, while communicating project status, risks, and outcomes to leadership and stakeholders. Deliverables you'll take ownership of: - Research and evaluate local and global technology solutions to drive business growth, presenting cost‑effective recommendations to executives, leading pilots, and overseeing deployment to improve productivity and reduce operational costs. - Monitor IT service delivery by overseeing support tickets, escalations, and resolutions. - Manage third‑party vendors to ensure service quality, cost control, and accountability. Qualifications - Seven (7) + years professional experience in Information Technology or related field. - Five (5) + years technical work experience in Hospitality, Operations, or IT Support. - Two (2) years of management or supervisory experience. - Experience with these Hospitality related systems: PMS, POS, Keycard, PBX, and Voicemail. - Communication fluency in English, Spanish and Portuguese. - Willing to travel up to 50% of the time. Requirements - BA/BS bachelor's degree in technology or related field. - In-depth knowledge of Microsoft Operating systems. - Experience administering networks in a Windows Server/Workstation environment preferably in an environment with more than 50 nodes and 2 or more domains. (Applicable Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations.) - Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications. (Applicable Microsoft network admin certifications (MCSA or MCSE). - Experience solving hardware/software problems. - Cisco or Microsoft application certifications (e.g. MCSA, MCSE, MCTS or MCITP for Windows Server, MCDST for workstations). Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program. - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents. - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP). - Paid time off (PTO) – Recharge, relax, and take time for what matters most.