Role Description The Senior Director, AI Enablement & Transformation is a senior leadership role within the Technology Services organization responsible for defining and driving the strategic transformation roadmap across IT Infrastructure, Database Operations, Platform Engineering, and Cloud Engineering. This role serves as a key leader in modernizing Technology Services by establishing long-term strategy, guiding architectural direction, aligning transformation initiatives to business objectives, and ensuring successful execution across multiple technology domains. The Senior Director partners closely with technology leaders, Principal Architects, program managers, and enterprise stakeholders to translate strategic objectives into measurable outcomes that improve operational efficiency, reliability, scalability, service quality, and organizational effectiveness. As part of advancing Technology Services capabilities, the role evaluates and responsibly leverages emerging technologies, including Artificial Intelligence (AI), Generative AI, automation, and data-driven insights, to accelerate transformation and drive business value. Location This is a remote opportunity open to candidates located in the U.S. Main Responsibilities - Define and drive the Technology Services transformation strategy across Infrastructure, Database Operations, Platform Engineering, and Cloud Engineering, aligning priorities with organizational and enterprise objectives. - Develop and maintain multi-year transformation roadmaps with clear milestones, success metrics, business outcomes, and value realization targets. - Partner with technology leaders, Principal Architects, and program managers to identify modernization opportunities and define target-state architectures, technology patterns, operating models, and transformation priorities. - Translate strategic objectives into executable initiatives and team-level workstreams, ensuring roadmap goals are incorporated into delivery plans and technology backlogs. - Establish governance processes, executive reporting, and review cadences to monitor progress, manage dependencies, address risks, and ensure accountability for transformation outcomes. - Serve as a trusted advisor to senior technology leaders on modernization strategies, technology investments, operating model evolution, and organizational change initiatives. - Collaborate with Enterprise Architecture, AI Platform, AI Governance, Security, Privacy, and other shared-services teams to ensure alignment with enterprise standards, architectural principles, governance requirements, and security expectations. - Promote the responsible use of AI, Generative AI, automation, analytics, and other emerging technologies to improve operational efficiency, service reliability, workforce productivity, and decision-making. - Evaluate industry trends and emerging technologies to identify opportunities that accelerate innovation and enhance Technology Services capabilities. - Build alignment and influence across stakeholder groups without direct authority while fostering a culture of accountability, collaboration, continuous improvement, and operational excellence. Qualifications - Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience. - 12+ years of experience in technology leadership roles within enterprise IT, infrastructure, cloud, platform, or operations environments. - 5+ years of experience leading large-scale technology strategy, architecture, or transformation initiatives. - Demonstrated ability to define strategy and translate it into roadmaps, milestones, and measurable outcomes, with executive-level reporting. - Proven experience influencing senior stakeholders and driving alignment across multiple technology organizations without direct authority. - Hands-on experience prototyping, piloting, or operationalizing AI / Generative AI solutions, with working knowledge of model lifecycle considerations (evaluation, monitoring, and responsible use). - Strong understanding of enterprise architecture principles and experience partnering with senior architects. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - $174,876 - $233,168 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY - $183,621 - $244,827 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI - $192,364 - $256,486 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA Benefits - Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

• Oversee all aspects of day-to-day league operations, tournament structures, and competitive scheduling. • Develop and execute a robust competition communications strategy to promote student and staff education. • Formulate and execute a member-centric, mission-aligned strategic vision for competition product evolution. • Directly manage, mentor, and oversee the Head Admin and Tournament Official staff. • Lead the end-to-end planning, logistics, and operational execution for all NACE LAN events. • Manage conferencing structures and oversight of the NACE self-select program. • Act as the primary liaison with game publishers to secure licensing rights, manage publisher program requirements, and advocate for member interests. • Supervise the enforcement of the NACE Rulebook(s) and act as the final arbiter for enforcement decisions. • Drive optimization of the NACE competition platform and establish administrative workflows to streamline the platform experience for students, staff, conferences and NACE tournament officials. • Manage and steward the NACE Competition Council, overseeing governance of rulebooks, league policies, and appeal processes. • Serve as the lead evangelist for NACE varsity standards, driving institutional alignment on eligibility requirements, campus official oversight, and the importance of in-person play.

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Senior Director, Onboarding? Globe Life is looking for a Senior Director, Onboarding to join the team! This role is responsible for supporting key accounts and recruiting leadership by driving production growth, agent activation, field training, marketing execution, and operational support while collaborating with key account leaders, recruiting teams, lead vendors, and internal departments to remove barriers to sales and accelerate agents into production. You will manage day-to-day account servicing, reporting, bonus tracking, portal and CRM troubleshooting, onboarding support, and the creation and delivery of training webinars, seminars, and promotional campaigns. This position also offers the opportunity to lead as a player-coach, managing key account managers and early producers, mentoring recruiting team members on sales fundamentals, and developing scalable systems, automations, and marketing initiatives that support both recruiting and production results. This is a remote/work-from-home position. What You Will Do: - Support assigned key accounts by responding to production, recruiting, and service requests, and coordinate solutions with internal partners to remove barriers to sales. - Manage a portfolio of key accounts while providing direct production coaching and servicing support to first-year producers and key account managers. - Maintain, update, and communicate key performance metrics by managing tracking tools and preparing reports for leadership. - Calculate, audit, and inspect quarterly bonus and incentive amounts to ensure accuracy, accountability, and timely payout support. - Partner with recruiting teams to transition newly appointed agents into early production by clarifying expectations, connecting agents to training resources, and monitoring activation progress. - Facilitate agent onboarding by guiding agents through portal registration and related systems, and troubleshooting access, credential, and navigation issues. - Train and coach agents, recruiters, and field leaders on sales and production fundamentals through one-on-one support, group sessions, webinars, and follow-up coaching. - Plan, create, market, and deliver recurring training webinars and live seminars, including coaching team members on effective presentation skills, content flow, and audience engagement. - Create marketing materials, promotional campaigns, sales support content, and promotional videos to support product launches, recruiting initiatives, and major field events. - Speak and present at major company events (e.g., convention, recognition events, and other large meetings) to support training, motivation, and strategic initiatives. - Work with lead vendors to define quality expectations, improve lead performance, negotiate terms, and identify alternative lead sources. - Build, manage, and optimize automated drip campaigns and workflows for recruiting prospects and agents using approved CRM/marketing tools, including administration, troubleshooting, and process improvements. - Write and deploy professional HTML email templates and communications to improve message quality, branding consistency, and campaign performance. - Drive attendance and engagement for training webinars and seminars through coordinated marketing outreach, invitations, reminders, and follow-up campaigns. - Serve as a liaison between the field and home office partners to escalate and resolve agent-impacting issues while building strong cross-functional relationships. - Support product launches and field rollouts by developing communication pieces, training content, and implementation support for agents and leaders. - Document common issues, solutions, and process improvements, and share updates with stakeholders to reduce repeat problems and improve the agent experience. - Demonstrate the business impact and ROI of recruiting efforts by tracking outcomes and communicating how recruiting activity contributes to production and team performance. - Perform administrative and coordination duties required to operate the function effectively. What You Can Bring: - High school diploma or equivalent (GED) required; college coursework or associate degree preferred. - Equivalent combination of education, training, and directly relevant experience will be considered. - Completion of company/industry training related to Medicare products, enrollment periods, compliance, and sales support processes preferred. - 5+ years of experience in insurance sales support, key account support, agency operations, recruiting support, field training, marketing operations, or a related role. - Experience supporting agent onboarding, appointment, and activation processes, including portal/system troubleshooting and issue resolution. - Demonstrated ability to manage and coach producers, account managers, and/or support team members to improve production outcomes. - Experience creating and delivering training webinars, seminars, and presentations, as well as marketing materials and campaigns that drive attendance, engagement, recruiting, and production growth. - Experience working with lead vendors, evaluating lead quality/performance, and identifying alternative lead sources. - Experience tracking, analyzing, auditing, and communicating performance results (e.g., production, recruiting, incentives/bonus metrics) to leaders and stakeholders. - Experience with CRM management, workflow automation, drip campaigns, or related marketing/operations systems support. - Medicare knowledge and ability to support training on enrollment periods, penalties, and product basics strongly preferred. - Valid driver's license with ability to travel locally; Life and Health insurance license required. - Ongoing continuing education for Medicare preferred. - Thorough knowledge of the insurance sales and agent lifecycle (recruiting, appointment, onboarding, activation, and ongoing production support). - Working knowledge of Medicare products (Medicare Supplement/Medigap, Medicare Advantage, Part D), enrollment periods (IEP, AEP, OEP, SEP), and common late enrollment penalties. - Strong analytical, auditing, and reporting skills, including the ability to calculate and inspect incentive/bonus amounts and communicate insights to leaders. - Strong leadership, coaching, and communication skills, including facilitation and presentation skills for webinars, seminars, and major events. - Demonstrated problem-solving mindset with the ability to troubleshoot portal, CRM, and process issues and drive resolution across departments. - Experience developing marketing and sales enablement content, including training materials, promotional videos, campaign messaging, and HTML email communications. - Working knowledge of CRM platforms, marketing automation, drip campaigns, and data-driven campaign execution. - Vendor management and negotiation skills, including lead source evaluation and quality/performance improvement. - Strong project management and prioritization skills in a fast-paced, multi-stakeholder environment. - Proficiency with Microsoft Office (Excel, PowerPoint, Outlook) and comfort with web-based systems, portals, and reporting tools. - Strong public speaking skills with the ability to present clearly and professionally to small and large audiences, including leadership and field teams. Applicable To All Employees of Globe Life Family of Companies: - Reliable and predictable attendance of your assigned shift. - Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life: - Competitive compensation designed to reflect your expertise and contribution. - Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. - Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. - Paid holidays and time off to support a healthy work-life balance. - Parental leave to help our employees welcome their new additions. - Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. - Company-paid counseling for assistance with mental health, stress management, and work-life balance. - Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. - Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.

Role Description We are seeking an experienced Editorial Director to lead the day-to-day operations and long-term development of the Investments & Wealth Institute's portfolio of publications, including Investments & Wealth Review (IWR), the Journal of Investment Consulting (JIC), and the Retirement Management Journal (RMJ). This role is responsible for ensuring editorial excellence across all Institute publications while maintaining the rigor, voice, and authority expected of a leading professional association in the investments and wealth management industry. The ideal candidate is an accomplished editorial leader with exceptional editorial judgment and experience managing professional or academic publications. This individual will work closely with Editorial Advisory Board Chairs while cultivating strong relationships with subject matter experts, academic contributors, authors, and Institute leadership to guide editorial strategy, oversee the peer-review process, and ensure the continued quality and integrity of the Institute's publications. Working in partnership with the Marketing & Communications team on publication production, the Editorial Director will help ensure Institute publications remain authoritative, relevant, and valuable resources for members and the broader investment and wealth management profession. Qualifications - Bachelor's degree in Journalism, Communications, Public Relations, English, or a related field required; Master's degree preferred. - Five or more years of progressive experience in editorial, publishing, communications, or related leadership roles. - Experience managing professional, academic, or peer-reviewed publications strongly preferred. - Experience leading editorial boards, peer-review processes, or multi-stakeholder publication review processes preferred. - Financial services, investment management, or professional association experience preferred. - Experience managing multiple publications or complex editorial projects with competing priorities and deadlines preferred. Requirements - Exceptional editorial judgment with the ability to evaluate academic rigor and identify high-quality research and thought leadership. - Ability to facilitate and lead Editorial Advisory Boards and manage complex, multi-stakeholder review processes. - Strong relationship-building and collaboration skills with academics, practitioners, authors, and subject matter experts. - Strategic thinking with the ability to balance long-term editorial vision with day-to-day operational execution. - Excellent organizational and project management skills with the ability to manage multiple publications and competing priorities simultaneously. - Strong knowledge of the Chicago Manual of Style and editorial best practices. - Excellent written, verbal, and interpersonal communication skills. - Strong attention to detail and commitment to producing accurate, high-quality publications. - Ability to travel as needed to support Institute conferences and events. Benefits - Comprehensive benefits package designed to support health, well-being, and financial security. - Medical, dental, and vision insurance. - 401(k) retirement plan with employer match. - Paid time off and paid holidays. - Life and disability insurance. - Flexible spending accounts. - Employee assistance resources. - Professional development opportunities.